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Control Which Image Shown in a Note's Thumbnail/Snippet View


marcelo

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I'm all in for this!!! I just discovered something even worse.. no matter how big I make an image in the note, if there are an PDF file attatched then it shows the PDF.. and PDF's are rarely better looking or more informative on the front page than an image :(

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21 minutes ago, PinkElephant said:

Does this mean if I have a pictures note, and I want one of them to show, I simply convert it to a pdf, and I will get it as my preview ?!

It is insane we have to consider these lengths just to determine the picture that shows in the thumbnail!

Come on Evernote, please sort this out...

At-least add it to your roadmap!

Evernote is still the best note taking program out there but I am seriously debating jumping ship just because you refuse to listen to your customers.

It would mean a lot of work for me but I am seriously considering it.

I don't like giving my money to people who don't seem to appreciate it.

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My observation is that PDF documents are treated as a possible image source. Which image is chosen initially is a question of special and rather hidden algorithms, discussed here several times. 

To have an impact about the displayed image in the snipped view you have to add only the wanted picture first. Look's like you can add more images when EN-server has added or build a thumbnail for this image. 

With web client it seems possible to remove all images (and PDF) to force EN-server for deleting a server based thumbnail picture. Then you can add all images and PDF in proper order to get the thumbnail you want. 

Thus this seems to have no influence for example on a mobile (OS) Client ore local databases. Look's like the small initial thumbnail is saved locally and will not be removed after deleting all pics. It will be (re-) displayed as soon as you add the first possible image source, including PDF, even of the image which has been source for the thumbnail isn't there any longer. 

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It seems you are right! I just tried to create an new note, pasting the image in first.. then waiting patiently for the thumbnail to appear about a minute or so... then adding my pdf file... so far the thumbnail has stayed as the image..

conclusion..

every time you make a new note.. make sure to put in your wanted thumbnail in the note first and then wait till it shows before adding any other image sources.. while waiting you could fill out any text that you were going to... or use the time finding the pdf, image and so forth...

you would "simply" need to make it a habit to think what thumbnail as the very first thing when making the note..

the biggest problem would then be if you change your mind or forget.. you would have to make a new note, put in the thumbnail.. then copy paste the rest of the note.. and delete the old note.. what a hassle for a thumbnail..

Edit: To make it even faster I found that if you add the Title after the image then it updates immediately!

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Yes this works and is fine as long as you start writing your notes from scratch - but what if you just use the clipper and e.g. clip a full article for a recipe - including some advertisement.

This in my case in average leeds to a full bunch of images from wich a software based selected will be used as source to build and add an image preview. To get rid of a wrong or non wanted image preview you have to remove all images, wait and add the images in right order - including a break for letting EN-server build a new image preview for snippet view.

But this only works with web client. Any locally saved (wrong) image preview will remain.

My conclusion: These workarounds won't help and aren't sufficient. Best will be EN implements a functionality to select any existing image to be tranformed and displayed as preview image. (Just like you can do for example in in Trello). Shouldn't be to hard to develop...

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I totally agree that they should implement it!! ASAP

as long as I see regular updates I'm thinking that they are working hard to make everyone happy.. I imagine that there are loads of wishes from loads of loyal users.. so I'm trying to make it work while I look forward to every update and keep telling them which issues we meet. It's like they are starting from scratch but with all the long developed demand.

I'm thinking IF your note "only" contain text and images... can't you then make a new note paste the thumbnail first, paste the title second(then you don't need to wait), then paste the whole note including images(ctrl+a) above the image.. then perhaps resize the thumbnail image so much that it almost disappears..

this is far from optimal, but it might work?

..also I know nothing of the web client.. I only use the pc program(editing) and the android app(viewing).

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Now that we can resize how images appear, at least use the displayed size instead of the real dimensions. Thank you☺️

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Through these sites you can share your thoughts with everyone and ask if you want to know about. These two sites will further enhance your general knowledge. you can also connected with others for free

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I agree that this feature would be extremely welcome to put it mildly.  

I just wanted to point out that you can take advantage of the image getting "stuck" to the note even if removed.  When I get a note that doesn't use my preferred image (usually because I added it later), I use the following steps to "fix" it.

  1. Create a new note.  
  2. Copy and paste the image that I want for the snippet into the new note.
  3. After a few moments, the snippet image loads.
  4. Then I just copy the rest of the original note and delete the old one.

Sure, it's more work than simply clicking an image and selecting it but I found found it to be worth the effort to get the snippet image that I want.

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Same request here, especially as the thumbnail that shows up seems to be cast in stone. I remove the image from the note with another image, and the snippet continues to show the old thumbnail. There is no way for the thumbnail to be refreshed.

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5 minutes ago, Eduardo Estefano said:

 Now that they have re-implemented the encryption edition, I have a feeling that this long lasting feature will be implemented soon. 

I admire your optimism. :) I do hope you're right, because I think this is a nice quality-of-life feature.

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Could be the better solution, instead of turning ones face blue and purple.

My only (weak) explanation is that thumbnailing is a server function, and they don’t want users to mess with what the server does.

Not a good decision, especially for visually oriented users a good thumbnail is a real efficiency driver.

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If it boggles your mind, you better get some antistress tea. 'cause I could be wrong, but I don't see it around the corner yet.

It was not done until now, for whatever reason. Most long running requests fall into the category of "never explained why not". If you want to comment on this to EN, use the feedback function build into the clients.

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On 7/1/2011 at 2:51 AM, marcelo said:

Can I somehow force Evernote to use a specific image as thumbail?

Actually,  the answer to the OP's question is actually 'yes'.  Just hide or delete other images from a note and the one remaining image will be shown.  Or play around with image sizes until the preferred image has the largest short edge.  Or put your preferred thumbnail in a separate note and add a link to the rest of the content in another notebook.  

The realities are that Evernote is what it is:  unless you're incredibly lucky and request a feature they're already working on,  you won't see this one added (if it ever is) for several months at the earliest.  If you can't live without it - go find some software that does what you need.  If you can live without it for the time being,  the request has been made in some style here with 450+ votes.  Constant reminders won't make it happen any sooner - please be patient!

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On 11/20/2021 at 5:08 AM, Carrie C said:

Yo, Evernote! Please give us the ability to change thumbnail pictures. My health history has an embarrassing thumbnail of a rash that I would prefer to be hidden.

Save it as a zip file (with or without a password) and it's hidden...

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Or place it on a drive, and put a link to it into the note.

I like the zip-file better, because if you forget about the file and the link, you may loose the information one day.

If the thumbnail is already there, it is sometimes sticky and hard to remove. Better to create the note from scratch, copy all content but the incriminating picture, zip up the picture and add it separately to the note.

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In many scenarios this function is really REALLY! helpful... As a user and customer of evernote for several years, please give some attention to this request, should not be that hard to accomplish, Give user the option to chose which image will shown on each note. 

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8 hours ago, Theodor With said:

And give it yet another day to write a simple if/then clause to select either the automatically created thumbnail or the manually added one for display. So, in less than a week this could be fixed. It's not even complicated, it's simply another field in the metadata!

If that were the only thing they were doing,  I agree Evernote could probably change the necessary code more or less overnight.  However Evernote is a machine with lots of moving parts serving enough users worldwide to populate a medium size country.  I assume they have their own priorities and agenda.  Why should this be at the top of the heap?

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1 minute ago, highchairdrama said:

If there's another app out there who's ignored user requests for a simple feature for over a decade, I'm unaware of it.

Evernote recently completed a multi-year project to completely rewrite the app to allow them to meet previous user requests and continue to develop new features.  Despite the number of requests here,  it's not a democratic process - it's Evernote's business,  and while they'll listen to requests,  they're not obliged (or may be financially or technically unable) to deliver.  Realistic alternatives are:  enjoy what they provide,  or find an alternative.

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On 12/3/2021 at 10:48 PM, PinkElephant said:

No dev team will ever fulfill „all“ wishes of users, subscribers, wanna-bes and other stakeholders. If they did, the software would simply become unusable

That is not what is being asked for here and you are being disingenuous to suggest it.

We are asking for one feature (and have been for over ten years, and hundreds of posts).

Evernote keep implementing dozens of 'new features' which we don't want or need.  

This is the ONLY feature that matters to most Evernote users as is evident from the number of posts on this topic and the length of time this topic has been going.

I am extremely disappointed with Evernote's complete lack of customer support on this.

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@johnortt Oh boy, go look through the forum before posting.

There are hundreds (if not thousands) of feature requests, ranging from obviously very personal stuff like "I want an interface with this app (name your favorite, never heard of)", to threads like this with a broad reach. If each feature request would be implemented, the software would be unusable for sure. Even a fraction of them would kill any consistency.

About this thread: I have voted it up a long time ago, and I have always promoted it. I share with most users here the feeling it should be pretty easy to implement, and - opposite to many other requests - this one would only need resources once, when the thumbnail gets created or replaced.

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Okay, I might have exaggerated when I said "the only feature that matters to 'most' users". 

I do however feel it is the only feature that matters to a sizeable portion of Evernote's userbase (me included).
Looking at the feature requests, it is item 7 on the list and one of three that have been around since before 2012.

The software doesn't have to be perfect but customers do need to get the feeling that the developers are listening to them.  I am really fed up of this limitation now and every time I get a notification on this post (which leads to conversations like this) I start the hunt again for a viable alternative to Evernote.

Long story short - there are loads. and the only reason I am not jumping ship already is the learning curve and time it would take to migrate.

I just think this topic is long overdue a bit of love from the dev team.

On the subject of features:

The most recent version is 10.26.5. Released December 2, 2021.

NEW
...
Your default notebook will now have its own unique icon, so it's easy to spot while you're scrolling through your list. It's the little things.

Wouldn't it be great if ALL our important workbooks could have their own unique icon too (and one of our choice).

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On 12/3/2021 at 3:29 PM, gazumped said:

I'll have to defer to your superior knowledge of Electron and Evernote's code base on that.

In most contexts, a moderator facilitates a conversation and, when necessary, de-escalates tense exchanges. No one in this thread appreciates this kind of (consistent) hostility, much less from a moderator.

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45 minutes ago, highchairdrama said:

In most contexts, a moderator facilitates a conversation and, when necessary, de-escalates tense exchanges. No one in this thread appreciates this kind of (consistent) hostility, much less from a moderator.

Tempers always run hot in this sort of exchange,  which seemed to be running pretty much true to form up to this point.  If at any stage you feel that the comments made by a contributor (or moderator) are counter-productive,  you'll find a 'Report' option behind the three-dots menu on each post.  That message will get to the Evernote admins of the Forum who will consider your remarks and take any appropriate action. 

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I am a Premium subscriber. And I don't understand why I still can't choose my thumbnail. Most of the time, the chosen thumbnail is not the right one. It is really painful and annoying. I don't understand why such a small thing like being able to choose your thumbnail if the default one isn't suitable is still not possible. It is incomprehensible.
 

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3 hours ago, hgdar said:

I am a Premium subscriber. And I don't understand why I still can't choose my thumbnail.

I'm not an employee,  so can't confirm a reason but Evernote:

  • manages the largest repository of personal information on the planet - multiple petabytes of data.  None of that existing information has any code to allow a choice of image to be made.
  • has 250M (approx) installed apps around the world.  All of them would need to be replaced with the 'choice' variant.
  • already has an algorithm which selects a preferred image for best 'thumbnailability'.
  • would have to rewrite their editor code,  test and release it - all of which costs considerable amounts of money - to resolve this for the 450+ users (.02% of 250M) who find this an issue.  

- a bit like trying to change the battery on a Tesla while it's on a racetrack.

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Don‘t know either. But the thumbnail is generated once, and then stored. And the thumbnail already exists, plus a process that generates it „in all cases“.

This probably makes it easier to implement than features that need to run every time the app is used. If there is no picture selected, do as always. Else: Right click on image, select as thumbnail, and the thumbnailing grabs that image, makes the thumb and nails it to the note.

Doesn’t sound like 🚀 science to me.

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4 hours ago, gazumped said:

I'm not an employee,  so can't confirm a reason but Evernote: ...

  • would have to rewrite their editor code,  test and release it - all of which costs considerable amounts of money - to resolve this for the 450+ users (.02% of 250M) who find this an issue.  

Not entirely true - 450+ users, who know about this forum and are frustrated enough to complain about this (lack of a) feature.

I would be amazed if less than 25% of the user base found this feature useful (if implemented).

Also, as PinkElephant says, the thumbnail is generated only once normally. 
Shouldn't be a big deal at all to regenerate it based on the users preference.

More like reaching over to change the radio station in the Tesla while it's on a racetrack.

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4 hours ago, gazumped said:

I'm not an employee,  so can't confirm a reason but Evernote: ...

  • would have to rewrite their editor code,  test and release it - all of which costs considerable amounts of money - to resolve this for the 450+ users (.02% of 250M) who find this an issue.  

This brings up an interesting consideration. 

I wonder how many of the 250M customers have bothered to register an account on this forum?

I would be surprised if it is 1% of the userbase..  With that in mind, how many people are represented by the people in this thread?

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59 minutes ago, johnortt said:

I wonder how many of the 250M customers have bothered to register an account on this forum?

The ones who're commenting on Twitter / Facebook / Reddit / Evernote's blog pages,  plus those in any surveys / focus groups probably are not.  However Evernote is well aware of the opinions being raised there.

I don't think requests here are necessarily any indication of how important an issue is.  That being said,  Evernote are a commercial operation - if they have any sense at all they'll concentrate on developing crown-pleaser features before niche items. 

Being commercial they also have to schedule things and manage workflows for most efficient use of resources - so "simple" updates affecting key processes might get left until that process comes up for its bi-annual (or whatever) review.  

Since no-one here is in possession of all the facts or the hands-on background it's pointless to claim one feature is more important than, or easier to implement than another.  Evernote will do what it thinks is likely to generate the most long-term income,  when it is most convenient for them to do so.

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1 hour ago, johnortt said:

Shouldn't be a big deal at all to regenerate it based on the users preference.

Sorry - missed that before:  I get that there are existing thumbnails. That have been created by code that's an integral part of the 250M-ish Legacy and EN10 apps out there.  I don't know what effect offering the user-base the chance to select a different thumbnail would have - presumably there would be a flurry of interest in 1) trying it out and 2) changing 'some' notes.  Bearing in mind that Evernote has a humungous existing storage I shudder to guess what sort of additional traffic would be generated by existing users over a period of weeks or months during its introduction.  I KNOW I don't even want to think about what happens if something goes wrong and users aren't able to get to their existing notes for any reason...

On this general argument I'm going to plead the 5th.  If adding this feature were possible and economic,  Evernote would have done it already.  The fact they haven't suggests that they have their reasons.  Users don't have a platform from which to apply any pressure - all we can do is vote with our cash.

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Seems like I'm not the only one experiencing this problem, Evernote sets some random old thumbnail as my note's thumbnail even though the picture isn't in the note, i have bypassed this by using bigger version of the picture but still this is dumb, we should have the ability to set thumbnails ourselves.

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No way, I can't believe that so basic and intuitive feature (right click -> make thumbnail) couldn't be implemented so far. It's not crucial for work, but it's one of these little obvious things, that make user experience ok.

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The benefit of being able to select the thumbail picture seems self-evident, even as many users have provided examples.  I don't get why EN has not picked up on this.  I just created a Note capturing a product manual and purchase receipt for that product.  I would obviously like an image of the product (which is present in the note) to serve as the thumbnail photo.  What I got instead is a mockup image of a credit card from the purchase receipt.  Totally absurd and unhelpful.

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FWIW, I use the feedback function ad infinitum and ad nauseam. It’s as effective as this forum. Maybe someone in EN cares, but who cares if user requests and feedback are left to rot in plain view while new “updates” continue to roll out with staggering frequency and without any deference to user requests.

That said, I was able to change a note’s thumbnail instantly in Apple’s Notes app: https://www.cultofmac.com/524993/custom-thumbnails-make-apple-notes-easy-find/

Remarkably, this feature has been addressed, documented and implemented. Amazing! And it works across all devices! 

I was also able to import EN notes quickly and easily into Notes, with table structures and content preserved, as well as folder structure.

For those who are taking advantage of team collabs, task tracking, workflow streamlining, etc., there’s a strong competitor worth a serious look: https://www.notion.so/product
Here’s a comprehensive discussion of Notion’s many features pitted head-to-head with Evernote’s: https://medium.com/hackitus/evernote-is-dead-long-live-notion-2d953aec0a8c

It’s time we stop complaining and begging for EN’s attention when there are legitimate alternatives more worthy of our valuable time.

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Maybe EN outsourced reading the feedback to Siri ?

🤣

My assumption is that they follow their own timeline of still missing features, working down a long list, doing it as we experience it with the frequent updates in increments. So probably some feedback items will be integrated into stuff that‘s on the backlog anyhow, others will move to the „tbd“ section of the backlog, maybe burried there forever.

Ask Siri about it … ?

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Seriously. It amazes me how Evernote can be successful sometimes. 

This is such a simple feature that should have been executed 10 years ago! Of course you need to be able to chose what thumbnail you want the note to show. It has such great value for the USER (your paying customers), and still you don’t do it!!? What is the reasoning behind not executing on this? 

Also, is it right that the thumbnail changes based on size? If you create a note with only one image, I believe that image will remain the thumbnail no matter how many other pictures/formats you add afterwards, right? So a work-around is, if you know what thumbnail you want, to create a note with only that thumbnail and then add the rest of the content after saving it. But seriously, just fix it already! 

I have used Evernote since 2011 and paying customer most of the years. I would definitely recommend the product if you were just more customer-centric. At least explain why you haven’t/don’t want to make it possible to change thumbnail. 

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With legacy we think we had it sort of figured out. But controlling the thumbnail required some cutting to size, resizing etc. and was nothing to do for each note.

With v10 we are not sure any more. The safest way to get the thumbnail you want is a real PITA - if anybody knows a better one, please post it. And it is not completely reliable:

  • Create a duplicate of the relevant note, but one without any attachments or pictures. Now place exactly the one item you want as thumbnail (preferably a picture) into it, and safe/close the note.
  • Wait some time (a few hours, a day, …) until the picture shows as thumbnail. You can stick a „Tomorrow“ reminder to the note, to make following up easier.
  • Once the thumbnail shows, you can enter more pictures and attachments - the thumbnail should stick.

Why is EN not changing this ? No idea - maybe because it is one of the magic functions running on the server, and maybe there it is old code, better to run untouched ? Just a theory, as good as any other.

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2 hours ago, breensy said:

I'm tired of looking at Emeril Lagasse's mug when I should be looking at Double Chocolate Chip Cookies!  Please let me change the picture.  Please.

image.png.d10e6ab13171f56a4d1f6719957694df.png

 

If you can see his picture in the note,  convert it to a zip file;  if this is a web clip it may be just a link in the HTML code - in which event edit the note so it's mainly plain text and only includes the image(s) that you want.  While Evernote may some day include an option to choose the thumbnail,  it ain't going to happen until you've forgottem what chocolate chip cookies actually look like.  "Work arounds" may save your taste-buds...

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On 4/6/2022 at 4:09 AM, Crossstream said:

If you create a note with only one image, I believe that image will remain the thumbnail no matter how many other pictures/formats you add afterwards, right? So a work-around is, if you know what thumbnail you want, to create a note with only that thumbnail and then add the rest of the content after saving it.

I've found that this seems to work if you also get all your devices with Evernote to sync the note with just that one image first, otherwise the thumbnail for that note on the other device may be different!

One could say, "Come on! It has been 11 years already since this was first requested!" Which is true. But it's also true that v10 has been out for just over 1 year.

I get the impression from things that I have read and seen on this forum and elsewhere is that it was getting increasingly difficult to implement features consistently across all the platforms before version 10. In fact, we can see that a lot of things were not implemented consistently across the board on different platforms.

I really hope that this giving the user control over the thumbnail feature is one that can no be implemented soon due to the underlying infrastructure change. I would have rather features like this got pushed out before home widgets, task, and calendar integration, but ah well.

Here is hoping! Because this would really be a cool update to push out. (But if it doesn't ever happen, I'll probably be ok with that too because I've already started considering this as a lost cause and there are so many other features of Evernote that keep me here. The thumbnail is not a show-stopper for me.)

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On 7/1/2011 at 8:51 AM, marcelo said:

I do like the new layout with larger thumbnails, except for one thing: Evernote seems to choose as thumbnail the largest image within a note. But it is rather annoying, for it seldom coincides with the image which would enable me to recognize a note at once. Can I somehow force Evernote to use a specific image as thumbail?

Marcelo

I hope Evernote add this feature too to be able to set which image to used as the thumbnail

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My top request. Please add to the road map. Preview of captured screenshots are almost useless now.
I like it as right click on any image in a note >>> "Take as Preview"-option and the ability to set it on a specific part (crop) of this image. The given ratio 1:1 shall be visible as a tiny border but the square must be sizeable. This in a overlay menu like the functionality of "Annotate this Image".

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There is also a bug, it appears so that if you duplicate a note that has an image, replace the image with another (using copy/paste) after removing the original, then the snippet view still shows the old image even though it is not part of the note.  If you could choose, you could fix this that way.

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If it is a bug is open for discussion. Obviously the procedure to add a thumbnail runs only once, either when a note is created with a picture as content, or when the first picture file is added.

The main issue remains the inability to decide ourselves which thumbnail shows.

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On 5/8/2022 at 3:56 AM, Muusmueli said:

Preview of captured screenshots are almost useless now.

Yeah - what I think too. It's not my top hoped for feature update, but it's in the top 10.

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I've been a EN user for 8 years, premium user for 5 of them, asked this same request through feedback of the Beta version of the apps and desktop clients. Plus wrote emails and tried to find any possible workaround to get the thumbnail I want, but as you can see this is what ignoring your customers looks like. I been messing with Notion and I am really thinking of making the switch. I don't want to leave EN, but its frustration to the max level not being able to have simple aesthetic and organizational ques like a thumbnail, or getting ones I don't want popup and not be able to get rid of them cause it won't update. Notion looks like the way forward, idk, would love to hear anyone's feedback on that action. Damn it EN just figure it out! 

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3 hours ago, CatAllFather said:

as you can see this is what ignoring your customers looks like.

Or possibly costs too much / not technically feasible / planned for 2025 / not possible in all OS's...  there are many reasons why things may not happen - and this isn't a request show,  or even a pretend democracy.  Evernote do stuff to earn money.  Their choice which stuff.

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5 hours ago, CatAllFather said:

Notion looks like the way forward, idk, would love to hear anyone's feedback on that action.

Some people love it. I've tried it three different times intently and have watched numerous usage videos. Didn't like it. Too tedious for me. You might like it though.

5 hours ago, CatAllFather said:

but as you can see this is what ignoring your customers looks like

...looks like 8 pages of forum discussion?... (I'm not trying to be flippant, I'm just not sure exactly what you mean)

I wish you could pick the thumbnail that was shown and am hoping they can finally do it now since they've got this unified build going. So I'd reset the clock on waiting for this request back to the start of the v10 release.

But even then -- if it NEVER gets addressed -- it doesn't matter *that* much to me. Sure, I want it, but there are so many other Evernote features that are awesome that are not found all together in any other single app. Some people might die on this particular thumbnail image hill, but not me. 

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Evernote could at least NOT SHOW a thumbnail picture that IS NOT IN THE NOTE.

If you copy a note that has a thumbnail picture already chosen by Evernote and delete the picture from the new note, EN will continue to show the old thumbnail, even if it is not in the note whatsoever.

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Em 26/05/2022 at 17:04, gazumped disse:

Or possibly costs too much / not technically feasible / planned for 2025 / not possible in all OS's...  there are many reasons why things may not happen - and this isn't a request show,  or even a pretend democracy.  Evernote do stuff to earn money.  Their choice which stuff.

But....this feature request was here BEFORE they created the new app from Scratch.  It is hard to imagine that they would build a new app (that has a thumbnail feature) and make it not technically feasible to control the thumbnail image.

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3 hours ago, Eduardo Estefano said:

hard to imagine that they would build a new app (that has a thumbnail feature) and make it not technically feasible to control the thumbnail image.

I don't think Evernote 'made' anything happen (or not happen) - if you delete the original image chosen for the thumbnail,  that does not change the smaller image that was created when the initial choice was made. 

Evernote may not have built into the process a regular check that the image still exists and/ or a re-selection for a new image if it does not - that would certainly be an enhancement of the existing situation,  but if they didn't think of it at the time...  

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From what I see it is probably like this: 

  1. A note is created (or a picture added)
  2. In the upload sync the server software detects there is a picture or pdf, and yet not thumbnail,  and sets a „thumbnail“ marker. The notes are queued for thumbnail creation.
  3. The note is passed through the thumbnailing, which is an automatic process looking up the pictures and pdfs, deciding which one to use and creating the thumbnail. The thumbnail is saved to the note metadata.
  4. The marker is erased and the note with the thumbnail updated in the users database.
  5. When more pictures are added to a note, it checks if a thumbnail is already in place. If yes, the note is not marked for thumbnailing again.

This theory is compatible with the fact that even when a picture is erased, or others are added, the thumbnail is kept.

Probably this process is already pretty old. EN has shown a reluctance to touch code that runs on the servers. Maybe it is more specific than we recognize, and maybe the devs who build it are no longer with the company. It would not be the first time changes are avoided out of fear to break something.

1st law of data processing: Never touch a running process !

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On 4/6/2022 at 4:09 AM, Crossstream said:

It has such great value for the USER (your paying customers), and still you don’t do it!!? What is the reasoning behind not executing on this?

Rumor has it there is a gentleman's agreement for all CEOs of Evernote. First Phil Libin, then Chris O'Neill, and now Ian Small -- they are all in on it. The agreement is that you can do whatever you want to Evernote (Phil = sock store, Chris = no sock store, Ian = Electron) -- whatever they want -- but they must all do just one thing and that is to keep the thumbnail image a frustrating mess until this thread reaches 1,000 comments, 600 upvotes, or 12 years in age -- whichever comes first.

Come on people! We are almost there!

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This is ridiculous as much money as this company makes I don't care if it's legacy code. Evernote, add this feature and allow us the god given right to choose our own thumbnail.  

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7 minutes ago, Hoss_Boss said:

This is ridiculous as much money as this company makes I don't care if it's legacy code. Evernote, add this feature and allow us the god given right to choose our own thumbnail.  

Oh, a Yedi Knight of the holy grail of free thumbnail en-force-ment. At least I don't know of any other scripture where this would be "god-given".

Quite innovative, we are on page 8 of this thread, but I think THIS argument has never been used before.

Chapeau ! Be the thumbs with you !

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What's often missing from these discussions and what maybe EN doesn't realize that the source of frustration is more than just the inability to select a thumbnail image.  It's not like if there are 7 images in a note, even though any one of them might be an appropriate image, we'd just like to select the preferred one.  Instead, often, the thumbnail image EN's algorithm ends up being something absurd.  I mentioned a note in which I attached a picture of a product, that product's manual, and the purchase receipt. The note is really intended to store and access the manual and I included a picture of the product hoping it would become the thumbnail picture. Instead, I got an image of the MasterCard logo it picked up from the receipt.  More recently I created a couples notes with my confirmation emails for some flights I booked.  All kinds of images in that note would have been appropriate, but what I got instead was a circled P logo for Parking, because somewhere in the email there was an "Add airport parking" with that logo next to it.  So now when I'm looking through notes for that multi-leg trip, I'm remembering to look for the Parking logo when I'm trying to find my flight info.  These muck up the at-a-glance view of search results.  At a minimum. it'd be helpful to be able to turn off thumbnails for particular notes where the algorithm selection is less than helpful.

image.png.8d1af0089970f70dd037a0bbf66c897e.png

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4 hours ago, Steven Gauck said:

What's often missing from these discussions...

Hi.  This isn't a negotiation,  where reframing the proposal might get a quicker or more positive response.

Big software houses like Evernote run long term planning so that they can concentrate their main resources on a single main project and all related resources: like sync speeds and accuracy (which I think is actually the current case). 

Others will deal with bug fixes and maintenance;  and they'll have another main project lined up after that,  and another and another...  The forward planning is so that if one project requires in depth work on one system like indexing,  it'll be grouped with any others that come along so's not to have to re-engineer a fundamental system several times over.

So I'd guess Evernote know exactly what they're doing for the next couple of years.  If thumbnails are in that pile,  they'll get seen to when other work on the related systems gets done.  It's not going to get taken out of context for 'special' attention,  even if it does annoy and delay folks.

If thumbnails haven't made it into the schedule yet,  it'll come up for consideration with everything else at the time.  And (maybe) get started in 2+ years from now.

In the meantime,  no matter what happens here,  work-arounds are the only way forward. 

From recent discussions where Evernote seems reluctant to change a thumbnail,  even where the image is deleted from a note,  I wonder whether it might be possible to start a new note using one chosen image,  so that the note gets a suitable thumbnail - and then copy/ paste the content of another original note including random other images into that new container with the approved thumbnail...

?

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The way I see it is, Evernote could easily have existed without ever introducing a thumbnail feature. They could have also, in theory, never introduced a title feature as well. But they did! The title and the thumbnail are features that help organize, identify, and locate your notes; which is the entire point of this app.

Imagine if the app auto selected a random (or by arbitrary algorithm) a sentence in the body of your note to use for the title. That would be completely unacceptable; no one would ever use the app because that would make no sense. Why should it be OK for the thumbnail to be auto-selected then?
 

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3 minutes ago, highchairdrama said:

Also, welcome to the thread. (Now it's customary to wait until PinkElephant and/or gazumped tells you why you're wrong/uninformed. It's fun!)

I think the logic is rubbish - my house has windows made from boring conventional glass that companies have never seen fit to improve in 40 years.  Where's the autoshading / power generation / video interface that is obviously required...

 

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6 hours ago, highchairdrama said:

ttony, well said. I think you nailed why we're all so baffled this isn't important enough for them to fix.

Also, welcome to the thread. (Now it's customary to wait until PinkElephant and/or gazumped tells you why you're wrong/uninformed. It's fun!)

You may think you are funny - in fact you just have not done your homework.

In fact I have posted several times in favor of a thumbnail selection for the user - why I think it would make a lot of sense you can read in my posts in this thread.

Ooooops …

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On 6/5/2022 at 9:15 AM, Tanja012 said:

This is possible! I wrote this long time ago.. But if you start a new note.. The 1(picture for the thumbnail) should be the very first thing to put in.. Then when you 2(write the title) of the note it will update the thumbnail and then you can paste or write anything else.. The thumbnail won't change again in this note.. If you've copied and pasted from another note.. You can then delete this old one.. 

I request that this comment is Not up voted! Because then it just moves up to page 2 that few people see.. And the same question comes again and again.. This quote is how you make a new note and decide the thumbnail easiest and fastest.. 😊

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10 minutes ago, PinkElephant said:

This will not work. The forum engine will not allow to have it pinned.

You can talk to EN support, to put this into a help document.

Huh? I never asked to get it pinned.. I just requested from everyone that read it that they don't upvote it. 😅

But I still like your idea of a help document.. Maybe I'll look into it^_^

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Votes are added at the top of a thread. And they don’t make threads disappear.

But each post will show in the Forum views as long as it is the last one - that’s by design.

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21 hours ago, gazumped said:

I think the logic is rubbish - my house has windows made from boring conventional glass that companies have never seen fit to improve in 40 years.  Where's the autoshading / power generation / video interface that is obviously required...

 

A better analogy would be that your house had windows made of opaque glass. 

We are asking them to make the glass transparent.

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2 hours ago, johnortt said:

A better analogy would be that your house had windows made of opaque glass. 

We are asking them to make the glass transparent.

Nope - still no cigar;  the thumbnail process works as designed - Evernote just didn't think at the time to add specific options to it,  but it still works (mostly...).  

Opaque glass wouldn't work very well,  even as a light source. 

Anyway regardless of the appositeness (appositity?) of the metaphor,  image options are not an ...option.  With thumbnails WYSIWYG applies - unless you want to try the new and very easy note / single image workaround that's now described above.

Evernote may,  or may not decide to do something about this in the future.  We'll be the second to know when they do!

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On 6/7/2022 at 1:32 PM, PinkElephant said:

Votes are added at the top of a thread. And they don’t make threads disappear.

But each post will show in the Forum views as long as it is the last one - that’s by design.

I actually couldn't find my post but after a while I found it on page two instead of the end with the new posts because of a vote. And I know it's how it's supposed to be.. It just seems like many don't look at the first pages and so keep asking the same question.. 

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6 hours ago, Rebecca T said:

The thumbnail for one of my notes is an image that doesn't even exist in the note and there's still no way to fix it... Thanks Evernote...

(I think it was an image I accidentally added when I first made the note and later deleted.. but it's still the thumbnail).

I would honestly prefer not having the thumbnail feature than having the feature not work properly with no way to fix it. 

You can fix it quite simply by ctrl+A while in the note to select everything, then ctrl+C to copy.. Now create a new note and use ctrl+V to paste it.. Name the note the same as the original note. Check that all pictures and text is there.. And then delete the old note.. 

If the thumbnail isn't in the note then it cannot become the thumbnail. 😊

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Add me to the list of users requesting this feature.

My work around is to create a new note, starting with the image I want to appear as thumbnail and then adding the other content. 

Edited by tech_gal
Forgot to add some info to my post.
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This workaround seems to work for me: (using my Windows 11 desktop computer)

1) Create all the notes you want, ignoring the thumbnails.

2) Create a brand new note and paste the image you want to use as a thumbnail.  (I wait for the thumbnail to appear in my Snippets view.)

3) Select all the notes you want to be with the thumbnail note and merge them, with the thumbnail note moved to the top note to be merged.

I still want the thumbnail selection to be native to EN.

--- A L ---

As an aside, my 300dpi jpg's seem to work OK, but my 600dpi jpg's do not show.  I have not tried any values in-between.

 

 

 

Edited by AlBabin
Additional comment .
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1 hour ago, AlBabin said:

3) Select all the notes you want to be with the thumbnail note and merge them, with the thumbnail note moved to the top note to be merged.

Brilliant! Great workaround. If you then delete the "thumbnail note" content from the merged note, including the image, you get back to your original note (more or less) but the thumbnail is correct even though you have deleted the image it came from!

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For me, unfortunately, this solution approach is not helpful in the long run. In my opinion, the way only helps if the note does not need to be supplemented further later. But even if the note was not changed later, I have noticed with notes with many images that the thumbnail sometimes selects itself again independently from the mixture of images.

I regretfully continue to consider it a big problem to provide a preview with an arbitrary thumbnail by EV.

I create a lot of tutorials with screenshots, and I want to be able to tell which tutorial it is by looking at the thumbnail. For example, if I were to write tutorials about cooking recipes, I would naturally want to have the dish selected as the image for the thumbnail, and not just any ingredient.

For presentations, I actually don't use Evernote anymore because I'm embarrassed to get such useless search or display galleries.

Hope dies last. I'll keep my eyes open for other solutions.

 

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Funny thing is that i had 2 years of vacation from this app and nothin happens in this topic.

Still resize image to thumbnail resolution is the best option? what am I paying for...

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On 7/25/2022 at 8:21 PM, B3lfu said:

Funny thing is that i had 2 years of vacation from this app and nothin happens in this topic.

Still resize image to thumbnail resolution is the best option? what am I paying for...

I also make recipes.. My solution is to always adding the thumbnail image first..  THEN the title of the note.. And save it(if on phone) And the note will then hang on to that image as the thumbnail.. Because of the fact that a thumbnail can't be changed. Well at least I've never experienced it yet. It might be worth trying out. I sure love evernote on so many aspects.. And my experience is that most apps have something that are a bit annoying, but find the app that have most good points(enough to ignore the annoying ones) 🙃

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On 7/25/2022 at 7:21 PM, B3lfu said:

Still resize image to thumbnail resolution is the best option? what am I paying for...

What are you asking for?  If you're a subscriber you're getting (amongst other things)

  • chat and email help
  • almost unlimited web storage for your notes (20TB or so)
  • access to your data on most internet capable devices
  • automatic OCR
  • handwriting recognition
  • sophisticated search options
  • integrations with Google and other major suppliers
  • filing infrastructure with Stacks/ Tags/ Shortcuts/ Notebooks/ Saved searches etc

...though the ability to order specific additions or changes to any of the above wasn't included

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On 7/25/2022 at 8:21 PM, B3lfu said:

Funny thing is that i had 2 years of vacation from this app and nothin happens in this topic.

Still resize image to thumbnail resolution is the best option? what am I paying for...

You should know yourself what you are paying for.

In the meantime there is a consensus that the image that is added and saved first will (likely) become the thumbnail. It will not be altered even when other pics are added later, after the server has created and saved the thumbnail.

It may be a nuisance, and in some cases (like web clips) not really practical - but at least there is a way to choose the thumbnail.

But taken for itself I would not be paying for it …

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It will not be altered even when other pics are added later, after the server has created and saved the thumbnail.

Unfortunately, I often have different experiences. With notes, which I constantly supplement with images (screenshots), the thumbnail changes from time to time arbitrarily and according to no ascertainable pattern.

In the beginning I tried to create the notes according to the recommended pattern, i.e. first insert a photo for the desired thumbnail and then add the note again.

In my opinion, this only works for notes with very few photos (and even there not sure). For notes with 20 photos/screenshots upwards, I find that the thumbnail changes randomly when I add photos from time to time, even for notes that have been maintained for years.

Presumably this will not affect so many users; otherwise the displeasure would probably be greater.

I continue to hope for improvement.

 

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2 hours ago, C.H. said:

Unfortunately, I often have different experiences. With notes, which I constantly supplement with images (screenshots), the thumbnail changes from time to time arbitrarily and according to no ascertainable pattern.

In the beginning I tried to create the notes according to the recommended pattern, i.e. first insert a photo for the desired thumbnail and then add the note again.

In my opinion, this only works for notes with very few photos (and even there not sure). For notes with 20 photos/screenshots upwards, I find that the thumbnail changes randomly when I add photos from time to time, even for notes that have been maintained for years.

Presumably this will not affect so many users; otherwise the displeasure would probably be greater.

I continue to hope for improvement.

 

I usually use windows.. But I tested it in the app the other day.. And at first it worked.. But then the thumbnail had changed the next day, but only on the phone app. The thumbnail on pc didn't change.. So the thumbnail can unfortunately be different from pc to phone.. But I believe that it works if one uses evernote on pc. 

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I rather don’t think the thumbnail can be different for long on different devices. AFAIK the thumbnails are created on the server. If a new thumbnail is created, it will eventually sync to all devices.

We are just speculating about how thumbnails are created in the end. Knowing for sure does only EN staff, and they probably won’t tell.

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11 hours ago, PinkElephant said:

I rather don’t think the thumbnail can be different for long on different devices. AFAIK the thumbnails are created on the server. If a new thumbnail is created, it will eventually sync to all devices.

We are just speculating about how thumbnails are created in the end. Knowing for sure does only EN staff, and they probably won’t tell.

Well it's Been about 7 days since I found the thumbnail changed in the app.. And I can see at this moment that the thumbnail still hasn't changed on pc.. 

I will keep having a lookout for it.. If it ever changes on pc.. 👀

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15 hours ago, PinkElephant said:

AFAIK the thumbnails are created on the server.

Good evidence for this is that if you create a note in the desktop app while offline no thumbnail is created until you go back online.

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44 minutes ago, Mike P said:

Good evidence for this is that if you create a note in the desktop app while offline no thumbnail is created until you go back online.

This just doesn't explain why the desktop and the phone (both always online) show different thumbnails for 7 days.. I use evernote multiple times a day on the phone and at least 1 time a day on desktop..  If I ever find these thumbnails synchronized.. I will update you on the fact here.. 

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