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PinkElephant

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Community Answers

  1. PinkElephant's post in Note Limit on Free Version Issue was marked as the answer   
    Empty the trash. Notes in the trash count into the limit.
    Avoid to have more than 1 notebook. If you have more, it locks new note creation as well.
  2. PinkElephant's post in Cannot create tags iniPhone web clipper was marked as the answer   
    There never was such an extension. The only browser allowed on iOS was Safari / WebKit. Extensions were introduced with iOS 16. Up to now the WebClipper extension has not been ported from the Mac to work on iOS.
    I don’t remember that there ever was an option to create new tags in the iOS sharing dialogue. Since it sends the data into the local client, the options it can use are limited. On iOS all apps run in their own sandbox.
    The WebClipper doesn’t use the local client, it works through the API directly on the server.
  3. PinkElephant's post in auto-period added to the end of a phrase was marked as the answer   
    This is a MacOS function, has nothing to do with EN:
    Open MacOS settings (pictures taken with Sonoma), choose keyboard (1), then Text Input, Sources, Edit (2):

     
    This toggle (3) turn the conversion on and off:

     
  4. PinkElephant's post in Chrome Browser on Android 14 not supportet? was marked as the answer   
    Did you switch the browser to desktop mode ?
    The web client is not supported on mobile browsers.
  5. PinkElephant's post in Web Clipper only shows a few notebooks was marked as the answer   
    Web Clipper does open a Safari tab briefly, uses it for the login and shows a message when this was successful.
    First make sure you run the latest software. The client is 10.78 now, and a new web clipper was just released. You need to update web clipper in Safari extensions.
    Then check in web clipper settings if „auto filing“ is enabled.
  6. PinkElephant's post in Subscription management is not displaying my subscription status correctly was marked as the answer   
    As said the Forum is driven by an independent provider contracted by EN to run this place. They have their own support and forum:
    https://invisioncommunity.com
    EN support is here, but expect quite a long reaction time.
    https://help.evernote.com/hc/en-us/requests/new  
  7. PinkElephant's post in Customize Home Page on Windows Desktop was marked as the answer   
    On which client ? I see this in a side panel (1), and the text (2) tells me to draw a widget to the place where I want it to show.

  8. PinkElephant's post in Re-installed Win10, now can't login with use Evernote_6.17.7.8474.exe, so can't get back my all notes. was marked as the answer   
    1) The link is as official as it gets. You could use filehippo.com as well.
    2) Nobody knows. What we know that in offline mode there must be an existing prior login to allow any offline access. Logging out before going offline results in not being able to open the account through the client.
    The only way to be sure is to find out. And if not, you should better have a Plan B.
  9. PinkElephant's post in Large EXB File was marked as the answer   
    In v10 you have several options: You can move the database to another path, even an external drive (should be a SSD), which however is not recommended. You can even skip having a local database altogether. If you have a fast enough internet connection, this is a possibility that didn't exist in prior versions.
    Or you simply go with the web client - it is pretty close to the installed client.
  10. PinkElephant's post in Evernote compatibility was marked as the answer   
    Minimum system requirements.
    Instead of asking you could simply check in the help database yourself. What you get there is official.
  11. PinkElephant's post in Internal Link Issue Mac Desktop was marked as the answer   
    @Boot17 I think for the file link to work, if must be 3 slashes ?
    evernote:///URL
  12. PinkElephant's post in WHAT IS GOING ON!!!!!!!! was marked as the answer   
    Download the most recent version from the EN website, install it.
    It is v10.75 or v10.76 already. Versions below 10.60 (or close) are no longer supported, as are all legacy versions.
    If the installation doesn't work out, uninstall USING REVO UNINSTALLER. Then restart the PC, and install again.
  13. PinkElephant's post in Evernote not functioning on all devices (02/14/2024) was marked as the answer   
    Windows server is not a client software. You may have reasons to run it, but EN is not prepared to be installed as server software.
    It asks for Windows 10 as minimum system requirement.
    Probably installing Win 10 in a VM, and then installing EN into the VM is one way around. Or use the web client.
  14. PinkElephant's post in only a small fraction of notes (on iPhone) are being displayed within each tag was marked as the answer   
    Log out, close the client, uninstall, if asked dump all data.
    Make a forced restart of the iPhone, reinstall, open, log in.
    The only thing you loose  temporarily are notes downloaded for offline use. But they will be recovered from the server after reinstalling, if you want the download.
  15. PinkElephant's post in any note that i create on my PC i can see on my mobile but not the other way around was marked as the answer   
    Then your local PC database has taken a hit. 
    To fix it do this:
    Confirm there are no notes that are on the PC, but NOT on the web. Export them, or they get lost.
    Log out on PC, quit the client. Now use Revo Uninstaller (free on the web) to purge all parts of the existing EN install. Restart the PC.
    Get the new client from the EN website. Install, log in. Your notes should now sync from the server.
    Let the client run in the background for an extended period of time. It will download the full data from the server.
  16. PinkElephant's post in Needed: Export Evernote with Notebook Titles and Note Names was marked as the answer   
    AFAIK it's page numbers, with some formatting options.
    BTW exporting to pdf is not really a good idea if you want to save your notes somehow. Attachments will be lost (except pictures).
  17. PinkElephant's post in its stuck at this page and i cant get out or see my noted was marked as the answer   
    Sure, go to iOS settings, display and brightness. Reduce the standard text size, which in your case is probably set to pretty large.
    This makes the close - X visible.
  18. PinkElephant's post in menu bar missing was marked as the answer   
    @featherhead@mac.com on the Mac all menus are always at the top of the screen, not on top of the application window.
    To see the editing options in the note you first need to place the cursor in it. Then they show.
  19. PinkElephant's post in Can I recover my old account if email is deleted? was marked as the answer   
    Follow the link I have posted.
    If you have lost access to the email address it’s THE ONLY WAY to gain back access.
    We are other users here and can’t help you any further.
  20. PinkElephant's post in Evernote error : Quit or restart : Uninstalled and reinstalled already was marked as the answer   
    Maybe you have a bunch of leftovers from an older install.
    Beside this ENEX files never get removed.In your case most are not files, but shortcuts pointing at files. Probably the files were removed, leaving orphaned shortcuts behind.
  21. PinkElephant's post in Can't open Evernote on older iPad was marked as the answer   
    Minimum system requirement for iOS is iOS 13.
    You‘re out of luck.
  22. PinkElephant's post in Sensitive Documents in Evernote was marked as the answer   
    The first question for me is what is a sensitive document. Tax return ? I wouldn‘t publish it, but sensitive ? Personal documents ? The same. Medical records - maybe, depending on the content. Business proceeds ? I am working as a Freelancer, and EN is my business driver. For sure there is business related information there, I couldn‘t work otherwise. So I have a Data Processing Agreement with EN, which is a legal requirement under GDRP. I think most of the data in a typical EN account is really sensitive, in the meaning of critically damaging if discovered.
    The main issue is to keep account access secure: Long password plus 2 FA enabled.
    Who wants more secure storage can store a encrypted container in a note, export it, open it, store whatever into it, close and encrypt it and store it back. It is a PITA, but really not much different to using such containers in another cloud service.
    Given the situation with access by authorities to cloud storages, I would never entrust ANY service with storing confidential information that is holding the keys to it as well. It‘s the same reason why I don‘t store passwords AND the 2FA-keys in the same password manager.
    In the end only a cold storage or wallet is really keeping your data completely safe - just don‘t loose it, or forget the keys.
  23. PinkElephant's post in Evernote super slow was marked as the answer   
    Full uninstall, using AppCleaner. Download fresh installer from the EN website, not the AppStore.
    After open and login, let it run for quite a while. It will download a fresh copy of your database.
    The reason for slugginess is in most cases a damaged local database, that needs to be replaced.
  24. PinkElephant's post in Lost public access to all notebooks shared via public links was marked as the answer   
    There is a more than simple explanation: You can’t share notebooks by public link any more.
    This was removed 3 years ago - maybe some older links continued to work.
    Notebooks can only be shared to defined, known recipients now.
    If you want to publicly share, take a look at postach.io 
  25. PinkElephant's post in Note unavailable was marked as the answer   
    Then probably your local database is corrupted.
    Uninstall the client using AppCleaner. The Mac uninstaller won't do.
    After that, download a fresh copy from the EN website, install and log in. Should work now.
    Let the client run in the background, it will take time to download everything.
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