• Announcements

    • Shane D.

      Announcing 'Spaces' for Evernote Business!   02/27/2018

      Hi All, We're very excited to announce the launch of Spaces for Evernote Business! I invite you to find more details and learn more in our most recent Community Announcement! 
    • Shane D.

      Code of Conduct   03/26/2018

      Hi All, The updated version of the Code of Conduct has been implemented, and you will need to accept those terms before proceeding. If you would like to review the Code of Conduct, you can do so Here
    • Shane D.

      Update to Evernote Subscription Plans   04/12/2018

      Hi All, We've made some updates to our Evernote subscription plans. To learn more, please see the 'Update to Evernote Subscription Plans' thread in the Community Announcements forum, or you can go here.

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Showing most liked content since 03/27/2018 in all areas

  1. 44 points
    A recent update to Chrome seems to have broken Clipper completely. Evernote responded by diving in and fixing it with an emergency bypass, but the 'new' clipper lacks notebook selection and comments amongst other things. Evernote say they'll bring back missing features when they can (my wording - they may have been more definite and more urgent than that). If you want want Evernote to put fixing the Chrome clipper and bringing back all the original features to the top of the list and treat it as Priority 1, please vote here! Remember you can still use other browsers, or change your workflow to get around these missing features, but the changes completely break any Chrome users' workflow!!
  2. 19 points
    Thank you for Evernote and the Clipper. Please allow me to register my upvote as well. I would like to see these Web Clipper Chrome extension features reinstated: 1. Keyboard shortcuts. 2. Ability to customize keyboard shortcuts. 3. The note/comment field. 4. The folder search field. 5. Highlighting. 6. The ability to search for tags by typing any text that occurs in the tag name -- NOT JUST the beginning of the name. In addition, I would like these new features: 1. In past versions of the Clipper, about 10%-25% of the time I would often get a dialog (the same sort of dialog that JavaScript's window.alert() method creates), saying the Web Clipper couldn't be started on that page. Nevertheless, the Clipper UI did always come up once I clicked the OK button. (I haven't used today's iteration of the Clipper enough to see if this is still an issue.) Please fix that. 2. Make keyboard shortcuts work CONSISTENTLY (in past versions, my main Clipper shortcut key didn't do anything about 25%-50% of the time, but hitting the toolbar icon almost always worked). 3. The ability to add reminder date/time notification when clipping. 4. Stop resetting Clipper preferences when the extension is updated (e.g. changing the folder option to auto-file; changing the action to perform once Clipper is done; etc.)
  3. 10 points
    How about not releasing them to the GA and letting your beta testers beat up on it? Every beta thread has a ton of issues brought up but as many bugs make it through as get fixed. For some reason Evernote seems intent on pushing out releases just to have an update to announce regardless of quality. No one would give a flip if you worked for 3 months to release a STABLE release with NO NEW FEATURES AT ALL, just fixes. In fact, most of us would praise such a move.
  4. 10 points
    Why is this a general release? The last half a dozen betas are alphas and general releases were barely betas. This one cannot have all the bugs fixed that have been reported. There is no way. It has been released way too soon, with not enough testing. And many bugs are threat to the users data? Why is this a general release? This is barely 6.11 beta 2, but more likely alpha 2, not a general release. Why has it been released? Why are standards of quality so low? This needs to be tested extensively for at least few months, and all the reported bugs fixed, with no new ones introduced. There is no way you have done that. I would like to speak to a product manager, or someone behind these release choices? Someone who has the authority and is responsible for releasing buggy, unfinished products that make it very likely to lose personal and professional data. Along with many other unwanted product behaviors. (And also someone who will actually answer the phone or forum post, and not some dead end forum thread no one answers.) And where is the known issues list? Because I'm pretty sure you know the issues reported that have not been corrected. I'm almost ready to bet that several upcoming posts here in this thread will show that as they always do. Ever since 6.5.4 release, when all this started. New editor, and rapid release of more bugs. Including changes to layout no one asked for, while bugs remain. Payed user here. I am not upgrading, until you guys actually release a stable, reliable product. Something that I'm paying for but not getting. The price has gone up more than six months ago, and we lost atlas and few other features, got bunch of bugs that seem to multiply with each release. Making it not only annoying but actually unstable to use. Last time I tried, after 6.5.4 version which I'm currently using, I lose precious data. Ever since than I'm reading forums and Its a disaster. All the regular forum users here know it. Once again, why is this a general release and not alpha or beta release, and why is it not being tested more? In order to correct all the bugs and make sure its safe to use.
  5. 9 points
    Hi Nick, Can we get any information on the status for the PDF viewer in Evernote? Everyone hates it. Features were removed, including drag and drop, and people have been expressing disdain and regret over this for months in the forum. Can we get an answer from someone at Evernote that we're even being heard? Will we get that functionality back? Can we opt-out of the Chrome PDF viewer you've decided to use? I have personally chosen to stop using Evernote and move to a different product because of this. Not just the complete breaking of a useful feature of your product, but because of Evernote staff's lack of response in addressing our concerns. I have lost faith in the company, in addition to the product. A direct answer from staff, for once, would make a big difference. Thank you.
  6. 9 points
    I concur - please get this "Remark" field re-instated and fixed and make doing so a PRIORITY. Also, the screen capture is not working as it used to - completely weird interface - it is not allowing partial capture as well as full screen captures in Chrome. I use this feature multiple times per day and need it to work as it did. This "upgrade" is not desirable - I hope Evernote you are watching and listening to your paid customers - this is not viewed as an "upgrade" by us.
  7. 8 points
    So infuriating. Why do a "ground-up rebuild" then launch while it is still missing multiple critical workflow elements that users have relied on for years? This kind of ***** really pisses of long-term (paid) users. I expect a lot better than this from a mature, paid tool. I can't even get my Clipper keyboard shortcut to work, after depending on it for years. Not to mention clip Notes.
  8. 7 points
    The visual aspect of a PDF placed in a note has changed in the latest version (6.8.7.6387) - much for the worse in my opinion! I now see less of the PDF on the screen owing to a charcoal border, and I have to independently scroll the PDF itself instead of the (entire) note. This is even more cumbersome when there is more than one PDF in the note (I typically use 1-page PDFs). There are also buttons that really are not necessary and could have their functionality less obtrusively provided with a right-click context menu. But the worst things of all are that: 1) I can no longer double-click on a PDF in a note to open it (independently) in my PDF reader! In previous versions this has been possible. I do see a button for downloading the PDF and saving it in the file system, but this manoeuvre is way too cumbersome and time-consuming if I just want to read the PDF in the most flexible way possible (e.g. in Adobe Reader). I would also have to be cleaning up the file system all the time. 2) I am unable to remove a PDF from a note! So I have to delete the note, re-create it and add all the PDFs except the one I wished to remove! Please can we turn the clock back. It was fine before but it is broken now.
  9. 7 points
    I am not upgrading any Evernote product, be it Windows client, Web clipper or Android client. Reason is simple: Each upgrade creates more issues than previous one, there are no improvements here, it is regression, stress and frustration. Evernote's focus is totally wrong, they should begin with bug fixing.
  10. 7 points
    I'm a premium member, in other words, I'm not expecting to get something for nothing. How could anyone think that removing the Remarks section and making it more difficult to select a notebook was a sensible change?
  11. 7 points
    Thanks for the info, Nick. It's nice to hear directly from the Windows team. Hopefully we'll hear more from you than just one post. Perhaps the most significant source of frustration for many long-time users is how existing functionality is broken by betas and GA releases. We understand that new features require a cycle or two of user testing to get right, but it's hard to understand the frequency with which existing functionality gets broken. It makes some of us shy away from beta testing - I'm happy to test a beta if I have a reasonable degree of confidence that my current workflow won't be disrupted. The existing featureset is a known quantity. You should have a QA process that proposed beta and GA releases get run through to test that existing features continue to work. And if underlying architecture changes temporarily break existing features, let us know in advance so we can make an informed decision to install the beta depending on whether or not the break affects our workflow or can be worked around relatively easily. I used to have a love relationship with Evernote. Now it's love-hate because of the new bugs in existing features that every new release seems to have. Help me love Evernote again!
  12. 7 points
    It's a general release because of all the emojis that are now available. All the 12-year old "Premium" subscribers were demanding these oh-so-important emojis so they could chat with their pre-teen buddies. They didn't need reliability as a 12-year-old's chain of thought generally doesn't last more than a few minutes. Those lost notes were forgotten almost as soon as they were created so they are not an issue. EMOJIS are far more important. The EN people had to decide whether note safety or emojis represented the cash flow and the emojis won. Now how do I write a semicolon and a close parenthesis without getting some silly smiley winking at me?
  13. 7 points
    I feel on the biggest missing features is native support for Markdown. Please add native Markdown to Evernote.
  14. 6 points
    Hi Folks - We wanted to let you know that we've released version 7.1 of the Web Clipper on Chrome. It returns much of the functionality from Clipper 6 users have provided feedback on including highlighting, remarks and creating and searching notebooks. Highlighting: you can highlight content from a clip by selecting text. Remarks: you can add a note about clipped content using the "Add remark" option in the clip screen Creating and Searching Notebooks: you can now search or create a new notebook to store content from the Notebooks list under the Organize section of the Clipper screen. Spaces: if you're an Evernote Business user you can now choose to clip content to a space. We've included many bug fixes including an issue where the Clipper was redirecting users to the evernote.com site on first launch You can download the latest Clipper from the Chrome Web Store here. Please let us know if you spot any other issues. Thanks, Chantal and the rest of the Clipper Team.
  15. 6 points
    Guys. Guys. One of the most used features on Webclipper, IMHO, is the highlight feature. I used to use it every day, on a lots of articles captured. But now it's gone. I already asked support about it, but they say it was removed and they will "notice the developers about that". It was about, not sure, 1 week ago. Since then, there is a new version of the extension (7.0.1) and my hopes to have highlight again on this new version were gone after install. So, what the heck. Why this feature was removed? I use it a LOT! I want it back! I'm losing a lot of info and having a lot of work when I need to capture the full article and goes to Evernote to highlight the parts I want. Btw, Evernote web doesn't have the highlight feature also! Come on! I need to change the text color on the parts I want. What can be done about that?
  16. 6 points
    You know what I'd like to see for all new features? the thread that had at least 10 upvotes from users requesting said new feature. How much time was spent on this new Notebook view? How many users requested it? Could that time have been used to fix the mess that Tag View is? Could that time have been used to add a format painter? Would my version report total note count in the side bar had Notebook View not been added? Could that time have been used to fix the note toolbar that keeps deleting preferences? Could that time have been used to reduce the freeze EN does in just one area? Could that time have been used to fix the bug where you are typing on the first line of the note and you are magically transported to the subject line and have to delete some text, click back in the note where you were, and resume typing? Could that time have been used to reduce the time I spend looking at a blank white-space when I open a note while Evernote does whatever it does before showing me the body of the note? I am sure the emoji engine is looking for stuff to emojify before rendering the page.... I could go on.... this is just so frustrating. This used to be my favorite product. Now I grimace every time I use it and these annoying things get in the way of me taking/making notes
  17. 6 points
    This is a must EVERNOTE. PLEASE FIX THIS Search folders... comments.. Why did you remove this????
  18. 6 points
    I would like the ability to select a notebook by typing the first few letters. This was very helpful in previous versions of the webclipper. I'm getting really tired of Evernote taking away functionality. I get that they want to do fun new things like group collaboration, but stop busting the basic functionality we've come to rely on and pay for!
  19. 6 points
  20. 5 points
    Hi Ed - team has been looking at the data and we are seeing too many users see this dialog multiple times a session, so we'll be adding the check box to not show the message again. We'll target our next release for this.
  21. 5 points
    I've been using Evernote for 10 years. I am very disappointed at the huge drop in customer communications over the last three years. Remember the good old days when Evernote actively communicated with their customers? They participated in the user forum. They shared monthly podcasts. They handled questions and answers. And most importantly, they kept us up to date on issues and problems. Now, we have to rely on comments from other users and questionable 3rd-party customer support. It is sad to compare then vs now. For example: Community Chat with Phil, Dave & Andrew (2012) Apologies for the delay here. The transcript took a little longer to push out than I'd have liked, simply because I wanted to reorder the conversation for clarity. Reproduced below: 041212 “Podcast” Community Chat Transcript - Green denotes an Evernote Employee. Discussion has been reordered to make things a little more sensible. We had a few spots where an extra long response may have been clipped a bit by the system, apologies for that.gbarry - thanks for everyone who's popped in thus far. We've opened the doors a little early to let users trickle in, and will start around 12:30PSTgbarry - looks like we have both Phil and Andrew in here, want to welcome you both to the chat, and welcome our users who were able to make it as wellgbarry - we know it's a work day for many of you, and appreciate taking the time to chat with usAndrew Sinkov - Hi everyone!gbarry - And it looks like we have Dave as well!engberg - Howdy!Phil Libin - holajoelhwilliams - Hello Phil!engberg - In answer to your (implied) first question: lunch today at Evernote was sushiPhil Libin - not great sushigbarry - just ok sushi?engberg - Jiro doesn't dream of California rollsgbarry - did I just hear a Snow Crash reference?engberg - close. http://www.imdb.com/title/tt1772925/bluesky_ca - I saw that documentary at the Santa Barbara Film Festival.gbarry - alright, getting down to business. We've brought Phil, Dave, and Andrew out of their busy schedules to answer user questions about the direction of Evernote, questions you have about individual products, the recent NYT article, anything brought up on the podcast, etc.jgerl - How are things progressing in AustinPhil Libin - the Evernote Austin team is really coming together nicely - tons of work going into Skitch on every platformengberg - The new version of Skitch for the Mac is nice. It has a much cleaner integration to put your work into Evernote.bluesky_ca - For those of us who aren't familiar with the NYT article, can you recap it?billy - Is there anything you discussed in the NYT article on your company culture that didn't make it through the final editorial process?Andrew Sinkov - @bluesky_ca The article was all about corporate culture and Phil's management style. It's a great read: www.nytimes.com/2012/04/08/business/phil-libin-of-evernote-on-its-unusual-corporate-culture.htmlbluesky_ca - Thanks!joelhwilliams - Q: what percentage of your users has 20k notes or more (or even 15 k or 10k) and are you seeing the users accounts bog down at this level? Our account feels very sluggish and is almost unusable on iphone/ipadengberg - @joelhwilliams - the majority of our users have fewer than 10k notes, but a number of people at Evernote (like Phil) have a lot more than thatengberg - the performance of large accounts varies a bit by platform, and varies a lot by what type of data you haveengberg - e.g. big notes with tons of PDFs may take longer to search just because there's more textengberg - we're working with each client to specifically test variations of large accounts better and better with each release, to make sure we don't miss problems that crop up with specific features or content characteristics mcd78 - How are Due Dates coming alongPhil Libin - @mcd78 We're putting in a lot of work on reminders / due dates / to-do lists. Aiming for a release this year, but don't have the specifics nailed down yet. Boeshans - Tell me about work on a fix / patch for opening a PDF sent over from livescribe and being able to hear the audio. This is with the Windows version of Evernote. 3D parsing error now occurs.heather - @Boeshans The 3D parsing error is an issue with certain versions of Adobe - http://forums.adobe....message/4325449 . We're working with Livescribe to see if there's anything we can do to keep the error from appearing within Evernote.joelhwilliams - Q: follow up on my podcast question re: "Offline Tags" - I tweeted Phil to better explain what I meant by requesting Offline Tags (the iphone/ipad feature, not to be confused with "Local Folders") - have you given that any more thought? Folders are not as functional as tags and I would give up use of folders completely except I require the "offline notebook" feature of the ipad app for working in rural areas with no wifi/3g service.GrumpyMonkey - Hi everyone. I enjoyed the NYT article. It's always good to see Evernote in the news!GrumpyMonkey - I see that Joel has brought up one of my favorite topics! Offline tags. I sure would like to see these.GrumpyMonkey - I am especially interested in plans you might have to improve the iPad app. I mentioned a few things I would like to see in the thread on the forum, but could you share with us some ideas you are kicking around for improving it?Boeshans - Thanks Heather.engberg - Re: offline tags - thanks for the feedback on this. So far, we've been cautious about this, primarily for UI reasons. You can only have 250 notebooks, and it's clear which note is in which notebook. You can have 10,000 tags, and they obviously overlap quite a bit. So it's a bit more of a challenge to present that in a clean UI that's not confusing (e.g. so you can see which of your 9000 tags is already selectedengberg - (but it's still something we're considering)GrumpyMonkey - Thanks Dave. I am glad to hear it is being considered. I think one of the issues some of us have with the iPad app is the lack of a list view. Perhaps a list view would help with this problem of displaying so much information at once. Related to this, it is frequently requested that we can get lists of things, like tags, notebooks, shared notes, etc. Perhaps incorporating the ability to generate a note with a list of X into the app would solve the problem.robfuzz - I have an aesthetic question about Evernote for iOS. When you redesigned it some time ago you changed the color scheme within the app from green to blue. The green elephant icon is so well known and it seems you like to use green with your other apps. When I open Evernote though on my phone it’s like I'm entering another app. If there were some green in there, say you changed the + add button to green, it would feel more connected. Nitpitcky I know but it’s been on my mind.Andrew Sinkov - @robfuzz That's a good point. Our goal, first and foremost, is to create the best user experience. We are actually working on some pretty major UI updates on various platforms. Stay tuned.robfuzz - Thanks Andrew for commenting. I look forward to the UI updates (esp the green ones!)mcd78 - Thanks Phil, are you guys going to develop an separate app for this stuff (Since you acquire the Egretlist guys) or build it into the main EN app?Phil Libin - @mcd78 to-do lists, due dates, reminders, etc. will be in the main Evernote apps since that's core "productivity" functionality. We may also come out with individual, light-weight apps, to experiment with creative UX ideas, but not at the expense of keeping those features out of the main apps.GrumpyMonkey - Thanks Phil. That is good to hear about those features coming to the main app.joelhwilliams - thanks @engberg - I'm having trouble like freezing while trying to scrolling through folders to get to the folder I need & freezing in a search, so for instance I can't cancel a search I start if i forgot to switch from default "all notebooks" to "this notebook" (wish I could switch that default)gbarry - FYI, if you do have very specific support questions, please send them to our support queue: https://www.evernote...ontact/support/joelhwilliams - thanks @gbarry - I think I've mentioned the "offline tags" in a support conversation before, but I'd love to hear the "C Suite" thoughts on the idea - esp. after being left hanging in the podcast since "offline notebooks" were confused with "local notebooks"emtunc - Hello and good day to all. Can we please have an update for the Evernote application for the BlackBerry PlayBook? The EN application has not been working for nearly 2 months now so I hope for some good news concerning this. The PlayBook has great hardware, very portable and cheap hence why I am pushing for bulk orders for an educational institute. However for this to go through we will need a working, supported Evernote application!engberg - @emctunc - I hadn't heard that the playbook app wasn't working at all. The last I heard, it was working correctly. We'll have to look into that.emtunc - @engberg I believe a forum mod commented on the topic in the BB forums quite a while back now - if you could take a look and update the thread in that forum I (and many others) would be grateful!gbarry - yes, you can direct an Playbook questions offline to me in the forum. It's definitely something we're working on.mdalves - Springpad launched a new version yesterday and media consider it as a mix of Evernote and Pinterest. What's your perception about this? May it affect the Evernote future developments?engberg - @mdalves - Springpad's a neat application, but I haven't tried the latest. It looks like they're going in more of a Pinterest direction, which is definitely a hot area right nowengberg - we tend to focus more on your own use of your own memories rather than social discussion boards, but it's interestingspg SCOTT - Q: What is the point of the author field? As far as I can tell it is filled in when notes are emailed in, but is otherwise unused. I had an idea of using it as a special field since it accepts strings (perhaps a date - until something better arises).rkapurple - Q: on the back of GrumpyMonkey - what's the latest timeframe from adding ability to 'create' note links in iOS clients? mentioned by Phil in the last podcast.engberg – I sent an email to our product manager for Playbook to clarify, thanksBasieBand - I still have problems with portrait photos appearing as landscape when taken with iPhone and added to Evernote.heather - @BasieBand Evernote does not support EXIF data at the present time - your phone is "virtually" creating a portrait image out of a landscape one. We *may* add support for this in the future, but each platform reads EXIF information differently.emtunc - Q: Are there plans to add offline storage to the PlayBook app? This is something on a lot of people's wish-listengberg - @emtunc - building a client to perform full synchronization turns out to be a really hard problem. When we've done that in the past (e.g. iOS), it's been about as much work as the rest of the application combined. So we're definitely considering it, but I don't think it's something that we're planning to release soon due to the level of effortbluesky_ca - Is the "favorites" notebook going to show up back at the top of the list of notebooks on the iOS? How come there's no "favorites" notebook in the PC desktop version?mcd78 - Awesome Phil, look forward to it.saybar - thanks for the great product! Do you have any plans to increase security - for example, notifications of failed logins or email confirm for logins from new devices?GrumpyMonkey - I know I have already asked a bunch of questions, but perhaps I can throw some more out there in a big message:GrumpyMonkey - 1. Why was the search explanation bar removed from the Mac app? Any chance of getting it back?GrumpyMonkey - 2. Any chance of getting a "save and continue" button on the ipad, or saving after each keystroke (as some other apps do)? It's always a worry on the iPad about losing data if an app crashes.joelhwilliams - thanks for the "offline tag" reply @engberg - I can see the UI issue with scrolling through 10000 tags - it would just be a hugely useful approach to be able to eliminate notebooks all together and use only tags - a note being able to be associated with only one notebook is exactly my problem - I have information that needs to be associated with multiple projects (more than one client may want the same kitchen sink, for instance) and tags simplify that for me.Dave B. - I am very interested in the ability to encrypt an entire note, including any attachments. The ability to encrypt selected bits of text is fine for some things, but there are others -- tax records, for example -- which I'd love to keep in Evernote, but would prefer to not have to put in an encrypted 7-zip file first. I realize I'd lose the ability to search the content of encrypted notes, bug tags would be sufficient for my needs when needing to locate the relevant notes.thesab - Will the Due Date field/functionality be generic enough to be used as Source Date for a note? It's the one thing that prevents me from using Evernote efficiently as a information archive.mdalves - + 1 for a way to lock individual notes.billy - Everyone who read the article got a kick out of the robot. Phil, do you like communicating like that when you're out of the office?GrumpyMonkey - @Geoff. Thanks for commenting on the search explanation bar. Look forward to the community discussion.emtunc - @engberg Thanks for the reply - are we talking months, late this year or hard to tell?heather - @emtunc We like to take our time to do things right.gbarry - @emtunc and we don't necessarily give release dates.emtunc - Thanks @heather and @gbarry - I hope to see something soon!emtunc - More importantly, a working app!shalinigupta -Are there plans to further expand social media sharing options - possibly to LinkedIn? Path? YouTube? etc?Andrew Sinkov - @shalinigupta Evernote is fundamentally about private information, but the ability to selectively share across social networks that you value is important. We're exploring options to allow for that.shalinigupta - thanks!joelhwilliams - did I see mention of "favorites"? the ability to "favorite" a note is one I've found very useful in Dropbox that I'd love to see in Evernotejoelhwilliams - and what was the mention of "templates" in iOS? have I missed something? I use iOS but haven't noticed templatesheather - @joelhwilliams "favorites" are a legacy feature on the iPhone clientjoelhwilliams - thanks @heatherrobfuzz - Could you please offer some larger type sizes for notes in Evernote iOS? The type especially in Evernote for iPhone is very small! In general I'm not sure why the font styles and sizes you choose in Evernote for Desktop don't carry over to the iOS counterparts.engberg - @robfuzz - notes can actually have text with a huge variety of sizes (under the covers), but we know that that can result in some inconsistencies in displays of different resolutionsengberg - which is a little bit of a tough balance, since if the "default" text size on iOS was a lot bigger, than clipped notes would look a lot worse since most web clips assume a certain screen sizeengberg - so we're doing some tweaking to try to come up with more elegant heuristicsalexk7110 - Any plans for autocomplete of advanced search terms on desktop ?engberg - @alexk7110 - we're working on a number of changes to the desktop UI, and I think that autocomplete is definitely something in that categoryengberg - I think the details are still in flux, but we want to make it much easier to enter content and search on the desktopalexk7110 - Once looking for eg. Tag:blah the blah part could be autocompleteengberg - @alexk7110 - that's a good example of where we'd like to do more autocomplete. we do some of that on some of our platforms, but autocomplete hasn't appeared as much on the desktop clientsGrumpyMonkey - I am piggy-backing on the question I asked earlier about future plans for the iPad. From the forum: "the ipad app is easily one of the best productivity apps available in the apple marketplace. Yet, I feel like it is only scratching the surface of what is possible with the device. What I’d like to see is an app that stands on its own (no need for us to fire up the computer to add note links) and provides all of the major features along with a stunningly well-designed UI.gbarry - Seeing some good questions around security, which we've been pretty clear on in various forum posts. I'll search around for those and direct users to them at a later time.gbarry - @GM: feature parity is definitely a major focus for every appgbarry - we've had some great internal discussions, often kicked off by forum users, on changes and adjustments we can make to the UImdalves - I'd like to have categorization and sorting options in the Trunk.engberg - @mdalves - thanks, we definitely plan to revamp the UI in the trunk to let you (e.g.) filter down to entries that are only on Androidengberg - that's been a bit of a gap for a while, and we're doing some overhauls, but it's taking a bit longer than we expectedmdalves - thanks @engberggbarry - @mdalves: the Trunk goes along with some of our other major web redesigns. I'm thinking most recently of the launch of http://dev.evernote.com/. We're working to overhaul, as Dave mentioned, major areas of our websitebluesky_ca - Maybe this is the wrong place for this question, but I don't understand offline notebooks. I have an iPod Touch (wifi only) and if I download and open a note while online, I can see it when I'm offline. What's the difference with that and offline notebooks (or where do I find that answer)?engberg - @bluesky_ca - if you mark a notebook as "offline", that will pull all of the contents of all of the notes down to your device so you know that you can see them when you don't have networkingengberg - whereas what you're seeing is more simple caching ... it may happen to have a copy because you looked at it latelyengberg - but that's not as reliable, and would be tedious to do that for hundreds of notes in a big nbbluesky_ca - Oh, ok, thanks!GrumpyMonkey - @bluesky. Notes sometimes get cached in local memory, but not permanently. Here is a link: https://support.ever...ernote-for-iPadjoelhwilliams - @bluesky_ca if you have a .pdf attached to a note that is NOT in an offline notebook and you're away from wifi/3g, you can see the note and that there is a .pdf attached, but you can't open the .pdf because it's not downloaded. with the note in an "offline notebook", you can open the .pdf because offline notebooks download the entire .pdf and store it for use offline instead of just downloading the thumbnailwhuber - Any chance you are bringing back template functionality like you had in version 1 and 2?Phil Libin - There are big iOS changes in the works, both for iPhone and iPad. Versions 4.3 will have the same general UI but be based on a completely overhauled code base and be much faster on almost all operations. The next version after that - 5.0 - will have big improvements to the UI and feature set. Both will be out in the next few months.GrumpyMonkey - @Phil Sounds exciting. Would you be willing to let us in on any details? For instance, what were some of the factors driving your decision to make the overhaul? What issues were you hoping to address?Phil Libin - @GrumpyMonkey Sure, we'll set up something to discuss the next wave of design improvements across all platforms. There are unified factors driving all of it.GrumpyMonkey - @Phil. Thanks a lot. Looking forward to it!JMichael - Do you have any near term plans to fix the big security hole with Trunk Apps -- The app has all permissions (read/edit all notes) even if it only need ADD Note permission?engberg - @JMichael - for each application, we can control which permissions they receive. We do work with the developers when they release the application to allow them to choose the "minimal" set that they believe they need for their app. However, sometimes they actually need more to fully perform the operations they need. For example, an app that allows you to create notes may need to be able to read your account to give you a list of destination Notebooksengberg - sometimes, the reason for those permissions isn't completely clear. Sort of like why it may not be clear why Evernote for (e.g.) Android asks to see your contact list. That’s needed if you ever want to email a note to someone, so we can show a list of optionsJMichael - @engberg But that still allows the Trunk App to read all my Notes. When we install a Trunk App we should be able to limit its permissions in my Evernote account.Brallan - Nesting / Hierarchy..... ever in EN??Andrew Sinkov - @Brallan That was a popular request, so we made some changes a little while back. You can now visually organize your notebooks into Stacks, so you can have a collection of notebooks in a 'work' stacks or 'home' stacks. You can also organize tags hierarchically.Brallan - I am aware of stacks... so the answer (so far) is "no," -- I will probably look elsewhere - thanksrobfuzz - @engberg I didn't realize the notes you create yourself and the clipped content were connected in that way. There's no way to have the clipped content stay the default text size but self-created notes could have a choice of one size larger and it wouldn't affect clipped text?engberg - @robfuzz - if a note just has some text in it without explicitly including the font size, then each platform has a "default" font and size. On some (e.g. Windows) that's configurable, but not currently on ioswhuber - I read a while back that the IPhone / IPad apps offer the use of templates on their "new" tab. Are you going to offer this feature on Android and, most importantly to me, on Windows PC also, and when?Phil Libin - @whuber Templates are a long time in coming, but they'll be there.shalinigupta - Not sure if this is already possible but will UI enhancements include the ability to customize/personalize interface? For example if a university wanted to include their logo on each note, etc.Phil Libin - @shalingupta You can customize the welcome page that people in your organization will see when you invite them to a sponsored group, but you can't customize the main UI.engberg - @shalinigupta - we do have some customization in some of our apps (e.g. the toolbar on Mac), but we don't currently have "skinning" or "branding". We did a little testing of this on our web UI, but it's a bit more complicated on our desktop apps due to the competition for pixelsjoelhwilliams - In the Evernote Trunk, would you consider separating "Mobile" into platform - nothing more depressing than scrolling through the mobile apps to see what sounds like a cool third party app and finding it isn't available for your mobile platformAndrew Sinkov - @joelhwilliams Great point. We're working on a Trunk redesign that will make all of that much easier.emtunc - @engberg, will someone post us an update on the BB forum regarding the PlayBook app?gbarry - @emtunc: I'll definitely be in touch with an update on the Playbookthesab - Will shared notebooks get nested tags?emtunc - thank you gbarrybluesky_ca - I didn't realize that my notes were only downloaded "temporarily" in cache. If I upgraded to premium and used offline notebooks, would that impact the amount of memory/storage used on my iPod Touch?engberg - @bluesky - no, the caching memory space is independent of your account level. to be sure you have a copy of your notes, you'd upgrade and then use offline notebooks explicitlygbarry - alright, I think we're nearing the end of our time with Phil, Dave, and Andrewgbarry - they've already stayed past their time with us, so thank you all for taking the time to answer some user questionsmdalves - Thanks for your time.engberg - thanks!GrumpyMonkey - Thanks a lot!gbarry - a few of us will stick around to close out the threads and any remaining questionsspg SCOTT - Got one that was missed:What is the point of the author field? As far as I can tell it is filled in when notes are emailed in, but is otherwise unused. I had an idea of using it as a special field since it accepts strings (perhaps a date - until something better arises).Phil Libin - @spgSCOTT the author field is about to get a lot more useful, once our collaboration redesign is deployedJMichael - Will you be posting a transcript of this chat?GrumpyMonkey - @JM yes. I think that was mentioned earlier.gbarry - @jmichael: yesrobfuzz - thank you!Andrew Sinkov - Thanks everyone!Dave B. - Thanks for your time EN team!spg SCOTT - Thanks Phil, sounds goodPhil Libin - Thanks folks - happy to answer questions directly via email or tweet.
  22. 5 points
    Hey guys, Long-time employee, first time poster. I just wanted to say that this post struck a chord with me as someone who's been with Evernote since 2012 and I just wanted to assure you that there are still dedicated, loyal people behind the scenes working hard to deliver the amazing product you expect. Please feel free to DM me if you have a burning problem or existential life question. Personal OKR for the quarter: Stop by here weekly and lend a hand.
  23. 5 points
    The issue (as I understand) is that the Foxit pdf viewer did not play nicely in the CEF3 (asynchronous) framework. In order to stay up-to-date with Chromium bug fixes, we had to update. Our common editor developers also greatly appreciated the upgrade - no more testing on the CEF1 platform. The problem, as you've seen, is it's not something that can be done overnight. There was something like 6-12 months of work before what we got to the point of the initial release - and we're obviously not done.
  24. 5 points
    I am thrilled it's at least possible to drag/drop PDFs and images again. I am not thrilled I have to View As Attachment the PDF before I can drag/drop it. Doubles the steps necessary to get a PDF out of Evernote. However, it's doable, and with the state Evernote is in currently, I'll take what I can get. The new notebook view sucks. Scrap it and move on. Seriously, what a terrible idea! Being able to see the notes in Notebook view is A) redundant with the regular note view and a lag-infested mess. A notebook of 400 notes ground the app to a halt. I didn't even touch my main notebook of 6k. And who the heck asked for this? Who wants this? Can we get some refocusing with the Evernote team, please? Stop rolling out new C R A P and fix the good stuff EN has that you broke. Why on earth was this even made? Here's my list of priorities: Fix the ABYSMAL tag situation in Shared notes. It's a disaster. Whomever "owns" the notebook is the only one who can add new tags to notes. WTF? Solution: Have a base list of permissions for those with whom a notebook is shared. Boom, easy. View Only Add New Notes (current settings, not modify tags) Full Edit Permissions (same as notebook owner) Fix the duplication of tags in the Tag list from Shared notebooks. I reported this back in 2014 (FOUR years ago) and still no fix. I mean, seriously you guys. Come on. 3. Fix the appearance in Card View of notes with no text and just PDF content. This is awful to try and read. These are all items you have already built into Evernote that drastically need to be fixed. Stop rolling out new junk and fix the things you've already committed to. Sincerely, An actual user EDIT: I'm choosing not to comment on the fact that I can't get rid of that stupid emoji in the forums, right after the new "feature" was added to the client...
  25. 5 points
    Not going to touch this one: if you want to consider using Evernote, the app starts out free, so start using it with some test data. If it works for you go with it. If not, find something else. I can't do due diligence for anyone else. Plus constantly searching for 'the best' of anything is largely a waste of time. All apps evolve to be pretty much the same as any other app in that class in due time. I've changed to-do apps several times over the years, always for a better feature somewhere else... only to find that my old app added that feature after a few months anyway. Pick one. Stick with it. Get things done!
  26. 5 points
    The Chrome web clipper is the No1 reason I am staying as a premium user, compared with switching to Bear. Please fix it.
  27. 5 points
    ABSOLUTELY. RESTORATION OF THE FEATURES SHOULD BE A MATTER OF FIRST PRIORITY.
  28. 5 points
    Hi Everyone, Today we're releasing 7.1 Beta 2! The release contains a feature to hide recent notes from the sidebar (thank you for the community feedback), 10+ bug fixes, including three for Work Chat and stability improvements reducing crash rates. The release can be found here. Evernote for Mac 7.1 Beta 2 Release Notes New • A way to hide and display recent notes in the sidebar Improved • A fix for an intermittent issue with Note Snippets flashing while typing • A fix for an issue where Assisted Search would have a false positive, indicating a note was found • A fix for an intermittent issue where a Notebook joined from Work Chat would not load notes • A fix for an intermittent crash resulting from Work Chat usage • A fix for a Work Chat issue where text in the share screen would not appear in Work Chat • A fix for an intermittent issue where visual artifacts appear when launching Mission Control • A fix for a visual issue with reordering shortcuts • A fix for an intermittent issue where expanding and collapsing items would not work every time • A fix for an issue where Plus users could not dismiss a PDF annotation pop over window • A fix for an issue where the keyboard shortcut to jump to tag did not open the filter tag menu
  29. 4 points
    As of this morning I cannot clip an image. I cannot highlight text in a page while clipping. I cannot add notes while clipping. I am using Chrome browser. The clipping function works fine still on Microsoft Edge. Seems like changes were made overnight. Please advise.
  30. 4 points
    I'm on a Plus subscription. If the only choices available to me were Basic (free) and Premium, I would have stayed with Basic and adjusted my workflow accordingly. Even on Plus, I am paying for features I don't use, so jumping up to Premium is not appealing to me.
  31. 4 points
    This is not true, and, like on many occasions before, you are posting wrong info. Old version of the clipper 6.13.0 worked with the newest version of Chrome, and didn't need to be changed because of the Chrome versions. I know this, because I have been using it in this settings. Your post is just confusing more people, why are you doing this, defending the Evernote when they are messing things up. Are you working for Evernote?
  32. 4 points
    Bugs in this latest 7.1 Version of Chrome Clipper: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ All of the above are bugs or missing features of the latest Ver 7.1. I'm with @snugla1, I'm still on 6.13.2 (downgraded same day I got upgraded, without my permission, to 7.0), and, like every other Evernote product, I'll stay on 6.13.2 until no adverse reports are made with the new, and not-so-improved, EN Chrome Clipper. If many of us are still running 6.13.2 on the latest version of Chrome, what was the urgency to push out a half-baked update?
  33. 4 points
    I would not, being a people I thought I could vote. I can get by with 10 notebooks and 500 tags. So 250 and 100,000 seems to cover it. But should EN decide to add more notebooks, fine by me.
  34. 4 points
    Hey @Chantal Leonard - I think you just made a lot of people very happy to get this functionality back again. Thanks for fixing this. Evernote came in for quite a lot of criticism for replacing the previous stable version with a cut down, apparently temporary fill-in. Are you able to give any more background as to why that was necessary?
  35. 4 points
    I noticed that the notes field—which allowed adding notes to web clippings before saving them—was removed in the latest version. Why? This was a crucial feature.
  36. 4 points
    Any chance of getting this back. If space was an issue, I suggest the clip type be icons or a dropdown list rather than a simple list... or let the user decide.
  37. 4 points
    Here's how I use Evernote, and why I like it. I've never used Cintanote or OneNote, so I can't make comparisons. I have a Premium subscription to Evernote. US$70/year is less than $6/month, which seems well worthwhile, since it not only gets me premium features but supports Evernote's efforts to maintain and improve the software and service. I create notes related to various research, writing, and personal projects. I create these notes on my desktop or laptop Windows computer, or on my Android phone. If I needed to, I could do so on a public computer, e.g., at a library (though I'd want to be sure my login got deleted afterward). These notes can include ideas that I type, text scanned in from books and articles (using an app on my phone, or my scanner at home), Web pages clipped (shared on my phone) to notes, attached documents (PDF, DOCX RTF, etc.) and images, etc. I can link from one note to another; and I can create links on my computer or phone that will open notes. I can access and read or edit the notes anywhere I can take them. Attached items may need to rely on apps external to Evernote, especially on my phone. For instance, the following are common scenarios for me. I read something at breakfast, scan some text from it into Evernote with my phone, and then later at my computer edit and refine the note. I just get an idea wherever I may happen to be, create a note, and then edit it later. I need to have some material with me when I go into a meeting, so I create and refine a note on my computer and/or phone, add attachments and links to other notes, and then have it on my phone in the meeting. I can search for material in notes anywhere I can create and access them. To repeat, I create notes. I do not attempt to create large, fully formatted documents, since that's not what (as I understand it) Evernote is designed for. I occasionally get annoyed that even simple note-taking runs into formatting and editing issues (e.g., copy and paste problems in Android; undo issues in Windows). These issues have gotten worse over the last year or so as Evernote has been developing its editor across all platforms, while having to deal with updates to underlying structures and operating systems, such as HTML, Chromium, and Android. I haven't updated Evernote for Windows in quite awhile because of this. But overall, editing is OK (not great), and getting better. On my computers, I use Evernote for Windows rather than the Web interface, for the following reasons. The interface is much easier to use (for me). I can open notes in separate windows. I have access to all my Windows fonts. I have control over options for editing and other matters. It's free. Probably some other reasons that are so second-nature to me that I don't even think of them. I hope this is some help. But in the end I agree with @gazumped and @TK0047: it's free to try, so try it. Try it on more than one platform. See if it works well for you. If it becomes integral to your work and/or life, then IMHO you should subscribe at least at the Plus level. If it doesn't work for you, move on. It has always been true of advanced software that the only real way to find out how it works and whether it works well is to try it. But no software or system is going to be perfect for anyone, let alone for everyone. Give it a try!
  38. 4 points
    I'm not going to tell another customer how to cope, but I draw nothing positive from the fact that a promo works for a more expensive product I don't need. Why doesn't the web clipper work? If one can guess anything in this fog of confusion, it's that Evernote does not consider its regular customers a priority. Presentation Mode, Evernote Food (which I used), etc., were not core features. If Evernote didn't see the negative reaction coming to removing so many features from the Chrome web clipper, then it doesn't know its customers very well and that is disturbing. I've gone through Twitter and seen messages several days old that reported problems. As discussed before, we shouldn't have had to stumble upon this, we should have been notified with a full explanation. It is very important to manage customers' expectations. I'm not being pedantic, it's what I'm used to from my interactions with other companies that had excellent customer service. I have no idea why some people in this forum are expecting the rest of us to take solely on their uninformed say-so that this situation was both unpreventable and that Evernote is doing its best to fix the clipper. How are we supposed to know that? What happened? How did it happen? What is the time frame for resolving these issues? Days? Weeks? Longer? It's hard to believe they have no idea. Lastly, we are not developers, we are not relatives of the CEO, we are customers, many of long-standing, and many of us pay for the service. We have every right to be unhappy about the problem and how it is being handled. It's partly a trust issue now.
  39. 4 points
    It seemed fairly reasonable to me (everyone now says: "well of course it would...") - Evernote is suffering from its own popularity in that a huge number of people use the app daily. Any hiccups in operations are like having ALL the trains go out in a small country. In this case and I should stress it's my guess that this is the situation, something required them to fix Clipper at short notice. They did the best they can in the time available, and - apparently wrongly - thought that having gotten basic clipping and tagging to work, they could do a slower tidy-up job to bring back missing elements. The commuters in this case aren't happy with having just the trains running again though, they want comfortable seats and a drinks service. I don't think many people have said 'good catch' Evernote - but imagine (if I'm right) how much scrabbling went on behind the scenes if they found out that a hugely popular browsing app was about to break their add-in and they had to rewrite it unexpectedly. I imagine Chrome issued a notice to interested parties saying "we're about to change the rules". Most browsers seem to be upgrading app security in the light of recent security scandals. Maybe Chrome no longer allows enough app flexibility to easily scan for notebooks or add notes to copied sections. We don't know what problems Evernote overcame and how much work (or research) they may still have to complete. I'm certainly grateful they managed to keep things largely on track. Again I stress, Evernote hasn't said they intended to take away any functionality, nor did they (I don't think) make any changes of their own accord. This is not a part of some long-term conspiracy to downgrade services. The only way I'd fault the company in a major way is that they haven't (yet) issued a formal announcement or red-flagged the forums so that anyone visiting here could know the position instead of relying on my interpretations. This post got 35 votes in as many hours, which I think is a record even for this forum; so the company should be aware that customers - including (mainly? all?) paying ones - are quite upset about the problem. If Evernote do issue a statement though I'll guarantee you that 1) they will say something general like "we're looking into this" without offering a fix date - and 2) at least half of the interested parties will then harangue them for 2a) not fixing it already and 2b) not giving a release date - and then remind them every couple of days that this is still borked. So I can see why just keeping quiet is probably still an attractive option...
  40. 4 points
    https://crx.dam.io/ext/pioclpoplcdbaefihamjohnefbikjilc.html Download the version you want and load as unpacked extension in Chrome. I can't ensure the validity of this side nor that extensions haven't been modified. However, 6.13.2 still works in Chrome Version 66.0.3359.66 (Official Build) beta (64-bit), so the message I see posted about Chrome breaking the clipper is sketchy. I suspect they wanted to have incremental releases of the new ground-up rebuild. The rebuild actually looks and functions like a very old version of the clipper from my recollection. It seems like a poor decision and totally screwed many paying and non-paying customers. This feels like a bonehead move, but mostly because there was no real notice (there is a post in the forum from 2017 saying they were stopping announcements of new releases).
  41. 4 points
    Being a developer, I understand how difficult it is to please all users all the time (spoilers: you can't). I also understand that when you have a freemium model, there is the potential to have more users with less resources (i.e. money), and that can lead to things not always being addressed in the most satisfactory manner for all involved (see previous spoiler). To alleviate this somewhat, I think that ensuring a changelog is published to the end user whenever functionality is changed drastically (all major versions, most minor versions, optional on patches) would help tremendously. Sure, a changelog isn't going to solve the problem of dissatisfaction (see previous spoilers) but it will allow your users to prepare for potential changes to their workflow and enable your CX reps and developers to prepare for questions and "bug" reports. Transparency in communication is never a bad thing for the customer or the employee experience, even if the changes are features (not bugs) and are not going to be reverted. Evernote already has a beta program with the desktop apps and the mobile apps, I propose there should be beta versions of all the tools in the suite. That way, when the Chrome web clipper is being rebuilt from the ground up you can reach out to your premium customers who wish to be part of the beta program (like me) to get their feedback on the changes. Are there limitations in the new features that were unforeseen in the planning stage? Hammer it out in the beta phase. Whoops, didn't realize that this version wouldn't play well with the RC version of the desktop app? Better for users and your employees to know that now instead of when it's critical. Evernote has become a ubiquitous part of many people's workflows, both professional and personal, paid and freemium users. Changes - even small ones - can have far-reaching impacts when those changes are unexpected and untested in a production environment with actual users. Evernote is a useful service, and issues such as this are relatively easy to intercept in the user testing process. Doing so will enable your customers to focus on their workflows, not the tools that build them. Thank you for your product, your development time, your CX time, your marketing time, and most importantly your eyeball time in reading this. Have a great day!
  42. 4 points
    I don't understand, why we should vote to fix the Chrome Clipper? Evernote shouldn't break the clipper functionality in first place. We are paying them for their service. They are not doing us any favor, rather disservice.
  43. 4 points
    +++ I also miss the "leave out tags from suggestions when already selected" function. Web clipper is the most important tool for my everyday research. So I really need a quick way to categorize my notes and to select the appropriate notebook. The new version is very slow because we have to scroll down through all the notebooks.
  44. 4 points
    Strongly agree. They removed not only remarks but the type-to-scroll-to-folder feature, as well as tabbing to the Save button. This has impacted my workflow and enjoyment, especially since it's clunky to add remarks to a note once it's clipped into the client.
  45. 4 points
    Voting to make this a priority. This has been a significant Downgrade to my productivity.
  46. 4 points
    I typically web-capture between 20 to 40 news events each morning. All I did was change my Evernote password a couple days ago, and it forced an unannounced upgrade to Evernote Web Clipper (now 7.0.2.293) Besides not permitting the first few letters of the notebook for a quick search, And removing the "add remarks" it also Turned on the oddly named and frustrating "Smart Filing" for automatic notebook selection It also turned on the disastrous "Smart Filing" for tag selections It changed the start in "Simplified Article" to "Last used action" Fortunately, I caught all these changes today, just a couple days after changing my password. So I methodically went back through all my recent web clippings and corrected them. Hey Evernote! Boo! Hiss! Jeer! Rasberry! Bronx cheer!
  47. 4 points
    Please introduce different colors highlight! In previous versions of the software - before the highlight button was inserted - I was able to highlight in different colors by using Mac's text contextual menu. Now it's impossible... Please introduce this option, its helpfulness is crucial! Thanks, dario
  48. 4 points
    Hello, I fully agree with (all) the complains about the unstable GA releases (since v6.7). Evernote is become unreliable and very frustrating. The time we will suggest the app to our clients is over. We are losing our trust in your product. Publishing regular releases is good but must be done with more caution and the Beta cycle should be longer. Most of the time the releases bring new features but don't fix the issues reported (or too few). We understand there are priorities and urgent tasks in background but from our point of view the current management team have all wrong. Please, understand we don't want new features at this stage. We want a STABLE application first. I mean.. a GA always stable. Another very frustrating part on our side is your lack of communication. You are here and there.. most of the time replying about minor issues or issues existing only because you have added new features without proper testing (and this despite that other critical issues have been reported for .. years). Communication seems not well coordinated for beta users. We are lost in the topics and infinite & redondant comments/reports. We need an up to date list of the issues you are working on. We don't need the deadlines .. but a simple list of issues you are aware, issues you are working on, issues fixed, issues postpone, etc.. If you continue to make the the releases announcement (beta and GA) on the forum then the first reply should be an up to date summary of the issues reported (Maybe the gurus could take this role if no one of your staff have time for that?). ps: about Guru members.. I would like to thank you for all help provided. But I would like also to kindly ask you to reduce your posts. You are posting too much even if it's is partially helpful. New members doesn't even think they can use the search option first.
  49. 4 points
    Yes, I'm getting this too (Chrome Version 65.0.3325.181, Windows 10 Home, version 1709). What is more problematic for me is that I'm not able to filter out the notebook I need anymore (since I'm using all 254 of them). Serious efficiency lag. I'll notify support as well
  50. 4 points
    We're working on it! Spaces are a pretty big architectural change (from both UX and technical perspectives), and work best for Teams - which is why we're launching for Business first. We're looking into bring Spaces to personal too - I'd love to have one for my family too.