molajusi 14 Posted October 8, 2020 Share Posted October 8, 2020 Too-frequent note conflicts (note duplicates), I'm so frustrated. 8 Link to comment
Mirtma65 46 Posted October 8, 2020 Share Posted October 8, 2020 Yes, I've noticed the same. First note in new veresion and 3 conflicted copies. 2 Link to comment
jimsnyder8 8 Posted October 8, 2020 Share Posted October 8, 2020 3 hours ago, molajusi said: Too-frequent note conflicts (note duplicates), I'm so frustrated. Same problem! VERY FRUSTRATNG!!! Hey Evernote!!! STOP "Improving" things! I just want to write a note and have my entry secure and accessible on my Windows laptop and iPhone. THATS IT! I don't need it to microwave a bowl of soup because you think that is a work related task (lunch break) YOU believe you need to address! Nope, I got it, BUT now that you have insisted you need to heat my soup your program will not do THE MOST BASIC task... THE sole reason I use it... which is letting me write and edit a note and synchronize it back and forth between my laptop and iPhone!!!!!!! THEN, Your fixes consistently make things worse!!! Evernote worked awesome about a year ago. The product in general was a 9 of 10. For like the past 10 months it has CONSISTANTLY gone down hill and is now a 2 of 10! WHAT IS GOING ON OVER THERE??? YOU have made your product worse and worse as you progressed. Think of the windshield wiper. It can not be improved upon! NOBODY has found a better method to remove water from the windshield of an automobile AND THAT'S OK AND IT WORKS GREAT! I don't know what you are doing BUT YOUR Aqua inhibitor hydro forcefield moisture reduction thingy is NOT working!!! GIVE ME MY WINDSHIELD WIPERS BACK!!! 7 1 Link to comment
Nick L. 682 Posted October 8, 2020 Share Posted October 8, 2020 Thanks for reporting. Please provide your activity logs so we can take a look. If you can, please provide also some additional information that helps zero in on the issue. 1. Time and date it happened 2. URL of the note that was duplicated. You can get that by going to Evernote Web, accessing the note and copying and pasting the URL in your response. 3. How many conflicting copies did you have? @Mirtma65, I see you had 3. For logs, please follow these steps: 1. Open the Evernote app and sync your account. 2. Go to **Help > Show Log Files** from the menu bar. 3. Zip all the files in the directory: 1. Windows: Select all files > Right Click > Send to > Compressed (Zipped) Folder 4. Attached the zipped file to your DM to me. Thanks! Link to comment
Level 5 Dave-in-Decatur 3,985 Posted October 8, 2020 Level 5 Share Posted October 8, 2020 This problem has been persistently reported in the Web client for many months, in fact in some form for several years: I am beyond dismayed to think that it has been ported over into the new and disimproved Windows program. Frankly, I was afraid this would happen when I read that the new version is constantly syncing--which of course is what is and always has been associated with note duplication in the Web client. @Nick L., I know you were involved in the discussion linked to above, and gave some solid information there. Please, can you confirm whether this is the same issue with the same cause in the Windows program? 4 Link to comment
Mirtma65 46 Posted October 9, 2020 Share Posted October 9, 2020 17 hours ago, jimsnyder8 said: Same problem! VERY FRUSTRATNG!!! Hey Evernote!!! STOP "Improving" things! I just want to write a note and have my entry secure and accessible on my Windows laptop and iPhone. THATS IT! I don't need it to microwave a bowl of soup because you think that is a work related task (lunch break) YOU believe you need to address! Nope, I got it, BUT now that you have insisted you need to heat my soup your program will not do THE MOST BASIC task... THE sole reason I use it... which is letting me write and edit a note and synchronize it back and forth between my laptop and iPhone!!!!!!! THEN, Your fixes consistently make things worse!!! Evernote worked awesome about a year ago. The product in general was a 9 of 10. For like the past 10 months it has CONSISTANTLY gone down hill and is now a 2 of 10! WHAT IS GOING ON OVER THERE??? YOU have made your product worse and worse as you progressed. Think of the windshield wiper. It can not be improved upon! NOBODY has found a better method to remove water from the windshield of an automobile AND THAT'S OK AND IT WORKS GREAT! I don't know what you are doing BUT YOUR Aqua inhibitor hydro forcefield moisture reduction thingy is NOT working!!! GIVE ME MY WINDSHIELD WIPERS BACK!!! DM sent. Link to comment
Tim Kowal (b) 43 Posted October 13, 2020 Share Posted October 13, 2020 I have noticed when working on notes that Evernote 10 begins making duplicates of the note I am working on. By the time I am done I sometimes have to figure out which of the 2-4 notes is the correct one and Trash the rest. 4 2 Link to comment
JNester 5 Posted October 13, 2020 Share Posted October 13, 2020 11 hours ago, Tim Kowal (b) said: I have noticed when working on notes that Evernote 10 begins making duplicates of the note I am working on. By the time I am done I sometimes have to figure out which of the 2-4 notes is the correct one and Trash the rest. Same I noticed it too. I edited the title of the note on android and suddenly noticed there were 2 notes one with the old title and the other with the new one. Link to comment
jeremymaxwell 3 Posted October 13, 2020 Share Posted October 13, 2020 Same here. There was a long thread on this in Sept that was closed with no info explaining why it's happening or if there's a fix. Link to comment
molajusi 14 Posted October 14, 2020 Author Share Posted October 14, 2020 I have experienced the same. I also had a hard time taking notes. I informed through the forum. Then EN asked me to send the log file to DM. I received a reply after sending the log file. EN say "It's likely not going to be available in the next update, but shortly after that." Link to comment
bhatia.jagjeet@gmail.com 0 Posted October 14, 2020 Share Posted October 14, 2020 I am also seeing this issue where duplicate notes are created. I am not sure how to avoid this. It is extremely frustrating. As you can see I have multiple versions of AWS training and hard to figure out which ones to use. Link to comment
Level 5 Shane D. 1,823 Posted October 14, 2020 Level 5 Share Posted October 14, 2020 @Tim Kowal (b) @JNester @jeremymaxwell @bhatia.jagjeet@gmail.com Could you elaborate on the content within the notes that are duplicated? Do they contain attachments? Do they contains checkboxes or checklist? Let me know as this will better enable us to determine the cause of the issue. Link to comment
Tim Kowal (b) 43 Posted October 14, 2020 Share Posted October 14, 2020 The one I recall had some text in a bullet list, and 3 PDFs. 1 Link to comment
molajusi 14 Posted October 16, 2020 Author Share Posted October 16, 2020 Today I was updated to v.10.1.6 through MS Store.I've been using it for about 3 hours. Note duplication did not happen. Link to comment
Tim Kowal (b) 43 Posted October 16, 2020 Share Posted October 16, 2020 Actually as I recall I believe I had one of the PDFs in the note open in Acrobat (a form) and was filling out the form when I duplication happened. Link to comment
andrewj 4 Posted October 17, 2020 Share Posted October 17, 2020 I'm having the same issue too with the iOS version. It doesn't happen with all notes, just some notes when I start editing them, and it creates a duplicate, triplicate note. Then it seems to think that there's a conflict among the notes, "note conflict." This is a "plain" note, without attachments, no check boxes. Link to comment
Julio Cesar Campos 0 Posted October 17, 2020 Share Posted October 17, 2020 I updated my Evernote for Windows today and all sort of bugs started happening. I'm really frustated, first with the bug that makes the note jump from bottom to top of the page when I'm writing. And now this one. Link to comment
JNester 5 Posted October 17, 2020 Share Posted October 17, 2020 On 10/15/2020 at 2:23 AM, Shane D. said: @Tim Kowal (b) @JNester @jeremymaxwell @bhatia.jagjeet@gmail.com Could you elaborate on the content within the notes that are duplicated? Do they contain attachments? Do they contains checkboxes or checklist? Let me know as this will better enable us to determine the cause of the issue. They had Images in it and some text. Link to comment
Tim Kowal (b) 43 Posted October 17, 2020 Share Posted October 17, 2020 On 10/8/2020 at 9:52 AM, Dave-in-Decatur said: @Nick L., I know you were involved in the discussion linked to above, and gave some solid information there. Please, can you confirm whether this is the same issue with the same cause in the Windows program? Thank you for this comment, Dave. I get very frustrated when I report a problem to support, and instead of just responding, "this is a known issue, we are working on it," they ask me for my computer specs and activity logs as if it is a "my system" problem. These bugs are wasting my time. Evernote, please do not make things worse by asking for more of my time by following your mindless "support" scripts. Link to comment
andrewj 4 Posted October 17, 2020 Share Posted October 17, 2020 To follow up on this I haven't noticed this duplication problem before the big update to the Mac version of Evernote. Link to comment
molajusi 14 Posted October 17, 2020 Author Share Posted October 17, 2020 I'm using the v10.1.7 update now. In the meantime, there was a conflict of notes and duplication occurred. Nothing has changed. Link to comment
Level 5 Shane D. 1,823 Posted October 17, 2020 Level 5 Share Posted October 17, 2020 Hi All, Please see @Nick L.'s instructions above if you're encountering this issue. Let me know if you have any other questions. Link to comment
JNester 5 Posted October 18, 2020 Share Posted October 18, 2020 @Shane D. I think the main issue atleast in my case is the always sync in Evernote 10 desktop which is on and not available on the android version. This happens especially when both my desktop evernote 10 application is on and I am editing some note on my android device. When I quit my desktop application, I do not get duplicate notes issue. Could you look into this ? Link to comment
stephmag 6 Posted October 19, 2020 Share Posted October 19, 2020 I updated to the new Windows desktop version, this brought my work mostly to a standstill for two days now. And most of my work is organized around Evernote. Now I also have the duplicate notes issue, but combined with another effect which perhaps give you some hint. I was writing in a note and very often it disrupted my writing and jumped to the beginning of the note writing the last characters I had typed there. I had to manually go back to the place where I was writing to continue. This happened a lot, slowing down work considerably. Then when going back to work this morning I saw that Evernote had produced eight versions of the note as a result. Therefore, I have the impression that it has someting to do with syncing during my writing. But what can I do about this? At the moment I am helping myself by working on another computer where the old version is still installed... 1 Link to comment
molajusi 14 Posted October 19, 2020 Author Share Posted October 19, 2020 Untitled3.mp4 A recording of the process of note duplication occurring. 0:30 sign of duplication 1:24 note duplicated very tired. 1 Link to comment
Don Dz 165 Posted October 19, 2020 Share Posted October 19, 2020 For what it's worth, in previous versions, I found most note errors, including duplication, were related to automatic sync right in the middle of my editing activities. When I set it to manual sync only, I almost never saw that type of thing. I think those who claim the program can be set to work offline might be confusing what preferences does (it seems to simply do a local backup). Link to comment
mykolos 1 Posted October 20, 2020 Share Posted October 20, 2020 20 hours ago, stephmag said: I updated to the new Windows desktop version, this brought my work mostly to a standstill for two days now. And most of my work is organized around Evernote. Now I also have the duplicate notes issue, but combined with another effect which perhaps give you some hint. I was writing in a note and very often it disrupted my writing and jumped to the beginning of the note writing the last characters I had typed there. I had to manually go back to the place where I was writing to continue. This happened a lot, slowing down work considerably. Then when going back to work this morning I saw that Evernote had produced eight versions of the note as a result. Therefore, I have the impression that it has someting to do with syncing during my writing. But what can I do about this? At the moment I am helping myself by working on another computer where the old version is still installed... This is the exact same issue I have been experiencing on the Mac desktop version (10.1.7). The insertion point jumps to title bar and then a blue message popup appears saying "You have a duplicate note." Very annoying. Not doing any heavy lifting, just typing in a document with text, some images, small sound files and dividers. Link to comment
JNester 5 Posted October 21, 2020 Share Posted October 21, 2020 On 10/19/2020 at 4:25 PM, stephmag said: I updated to the new Windows desktop version, this brought my work mostly to a standstill for two days now. And most of my work is organized around Evernote. Now I also have the duplicate notes issue, but combined with another effect which perhaps give you some hint. I was writing in a note and very often it disrupted my writing and jumped to the beginning of the note writing the last characters I had typed there. I had to manually go back to the place where I was writing to continue. This happened a lot, slowing down work considerably. Then when going back to work this morning I saw that Evernote had produced eight versions of the note as a result. Therefore, I have the impression that it has someting to do with syncing during my writing. But what can I do about this? At the moment I am helping myself by working on another computer where the old version is still installed... I just deleted the new version and am back to using the legacy version for now. Here's the link to install it. 1 Link to comment
stephmag 6 Posted October 21, 2020 Share Posted October 21, 2020 2 minutes ago, JNester said: I just deleted the new version and am back to using the legacy version for now. Here's the link to install it. Yep, I think I also will go back, especially because of the topic I discussed in another thread (linked desktop notes only opening in web version). But when Evernote asks "Tell us why you want to go back since this version is the future of Evernote" I am slightly irritated I am using EN for ten years now and most of my work is organized around EN. Link to comment
Frey756 0 Posted November 29, 2020 Share Posted November 29, 2020 On 10/8/2020 at 5:33 PM, Nick L. said: Attached the zipped file to your DM to me. I got this problem, too - and not for the first time - and copied the content of Evernote log dir / zipped it as instructed. Where can I send this information too? Especially what does DM mean? I found no no link how to contact Evernote support directly from the Evernote10 application menu Link to comment
Nick L. 682 Posted December 1, 2020 Share Posted December 1, 2020 On 11/28/2020 at 11:21 PM, Frey756 said: I got this problem, too - and not for the first time - and copied the content of Evernote log dir / zipped it as instructed. Where can I send this information too? Especially what does DM mean? I found no no link how to contact Evernote support directly from the Evernote10 application menu You can DM it to me. Thanks! Link to comment
Level 5* DTLow 5,738 Posted December 1, 2020 Level 5* Share Posted December 1, 2020 On 11/28/2020 at 11:21 PM, Frey756 said: Especially what does DM mean? DM means Direct Message If you click on Nick's image, you'll see his home page with an mail icon for sending a DM 1 Link to comment
BonskY 80 Posted September 30, 2021 Share Posted September 30, 2021 Hi ! Me too , I report the same problem (Window 10 , Evernote 10.22.3) I work on a note and sudently Evernote create 3 notes Thanks Fred Link to comment
snew4 40 Posted October 6, 2021 Share Posted October 6, 2021 It's still happening with the new Windows V10.22.3 I create a new note and am typing text into it. I start seeing a blue message box with, "We found more than one version of <note title>. You can view the alternate here." I look over to the left pane with the note list and, yep, there are now four versions of my new note each one has a different snapshot of what I was typing. I have to delete the three bogus copies. The note had a title and a bullet list; no tasks, no attachments - just plain text. This has happened on two different notes out of a couple dozen, or so, new notes since I installed the new client version. I saw this months ago in a beta test, reported it, and it seemed to be fixed. It's back. Link to comment
Evernote Expert agsteele 2,980 Posted October 6, 2021 Evernote Expert Share Posted October 6, 2021 1 hour ago, snew4 said: I create a new note and am typing text into it. I start seeing a blue message box with, "We found more than one version of <note title>. This is invariably an issue when a note is open in more than one instance of Evernote. For example in the Legacy and v10 at the same time. Link to comment
snew4 40 Posted October 6, 2021 Share Posted October 6, 2021 In my case, I only have one client running. I no longer use the Legacy client. Link to comment
Okke 2 Posted October 15, 2021 Share Posted October 15, 2021 On 10/6/2021 at 2:15 PM, snew4 said: It's still happening with the new Windows V10.22.3 I create a new note and am typing text into it. I start seeing a blue message box with, "We found more than one version of <note title>. You can view the alternate here." I look over to the left pane with the note list and, yep, there are now four versions of my new note each one has a different snapshot of what I was typing. I have to delete the three bogus copies. The note had a title and a bullet list; no tasks, no attachments - just plain text. This has happened on two different notes out of a couple dozen, or so, new notes since I installed the new client version. I saw this months ago in a beta test, reported it, and it seemed to be fixed. It's back. I have exactly the same problem since I updated to V10.22.3 earlier this week. Before this version, I never had this problem. Now it happens very frequently. I mainly use plain text and some bullets or tasks. Nothing special, no attachments. Link to comment
Level 5 PinkElephant 8,285 Posted October 16, 2021 Level 5 Share Posted October 16, 2021 I would contact support about it - especially because you can link the problem to the latest update. Link to comment
molajusi 14 Posted October 19, 2021 Author Share Posted October 19, 2021 After Evernote v.10.22.x, 'note duplication' is occurred frequently again. 1 Link to comment
srbridge 0 Posted October 20, 2021 Share Posted October 20, 2021 Same thing. Getting multiple versions of the same note. Only happens when I am working on that specific note. Very frustrating as I am not sure which is the actual up to date version! Come on Evernote! Link to comment
Level 5 PinkElephant 8,285 Posted October 21, 2021 Level 5 Share Posted October 21, 2021 EN 10.23 is the current desktop and web client version. You always get the latest version by downloading from the EN website. In the EN help pages you find the latest release notes, to tell you what to expect. Link to comment
Len15 12 Posted October 22, 2021 Share Posted October 22, 2021 I was just able to create a note that was duplicated 3 times in about 2 or 3 minutes. Once 3 iterations are duplicated it stops. It is easy enough to quickly move them to Trash and then delete them, but annoying for sure. Hopefully you can get this sorted in the next week or two. And I will just give my opinion that I am in favour of the constant upgrades and tweaking. If every once in awhile we have to live with a glitch like this because you are constantly trying to improve the product, I am all for it. Link to comment
robgul 1 Posted October 22, 2021 Share Posted October 22, 2021 Another victim of the multiple copies issue here - no logical reason - 8 copies of one note today as I was writing it! Win 10 desktop/personal account. Have to say I'm getting a bit fed up with Evernote - been using it for about 7 years - the Android interface, and parts of the PC web interface are just NOT WHAT I WANT - Evernote was simple and great, they're now trying to over-egg the thing with bells and whistles that I don't want . . . with upsells on subscription costs just to get rid of the unwanted "features" 1 Link to comment
Len15 12 Posted October 29, 2021 Share Posted October 29, 2021 Just to let you all know, Nick L. asked to sent a "DM" about this issue. I did that on Oct. 21st (a week ago) and my inbox is saying that he has not opened my message yet. So that sucks. Not quite sure what is going on. The problem persists. Link to comment
harborwh1 0 Posted October 30, 2021 Share Posted October 30, 2021 Somehow, Evernotes duplicated my notes from a count of approximately 100 notes to more than 26,000 notes. There should only be about 100 notes, but my notes have been automatically duplicated to the point where Evernotes is useless to me. TWENTY-SIX THOUSAND NOTES!! Evernotes only allows you delete 50 notes at a time, and it takes about ten minutes to delete 50 notes. Accordingly, It would take about 500 iterations of deleting 50 notes at a time to clean this up. 500 iterations times 10 minutes per iteration would be 5,000 minutes or 83.33 hours. That is the equivalent of two weeks of full time work deleting notes to clean this up with no assurance that my notes will not get automatically duplicated all over again. Link to comment
Drakyn 3 Posted November 1, 2021 Share Posted November 1, 2021 Also seeing this on version 10.22.3-mac-ddl-public(2958). Has happened with several fairly new and simple documents I have created in the past few days. Docs are all just text with some a small number of links to external web sites. One moment there are no dupes, then suddenly I have 3 or 4 copies of the note with popup messages. Only one copy is current, the others are all nearly current with perhaps different completed parts of the last sentence that was typed. Link to comment
snew4 40 Posted November 1, 2021 Share Posted November 1, 2021 Still happening to me on v10.24.3. Per @agsteele suggestion, I have an open ticket and have provided requested info. Waiting to hear about a resolution. 1 Link to comment
Len15 12 Posted November 2, 2021 Share Posted November 2, 2021 Just now I put a 3 line entry into the Scratch Pad on the Home Page and it duplicated itself twice in the scratch pad. So this is getting serious. I have continued to manually delete, but this is starting to get painful. I assume Evernote is aware of the problem, but does not have an answer yet, hence the lack of response to this thread. Evernote - are you out there? What is going on ? 1 Link to comment
M T 0 Posted November 2, 2021 Share Posted November 2, 2021 I've been experiencing the same thing for the past couple of months. It didn't start right away with the major version change but it has persisted through multiple updates. I'm currently on v10.24.3 and just use the windows desktop in one place plus the Android client on my phone occasionally. It happens on average once or twice a day where I'm working on a note (all text including bullet lists) and it spawns off 3 or 4 copies and then stops. I notice the duplicates in the main window usually a few minutes afterwards. At this point there will be 3-5 copies of the same note, all saying that they were modified "a few seconds ago". I just type something in the open window and watch the other notes "age out" and then remove them to trash when this happens. It's annoying but it hasn't crippled me at all. I assume it has something to do with the automatic synch going in the background while a note is being actively modified. Just wanted to point out to support that this has nothing to do with editing a note in two places as I'm only ever working on it on a single windows desktop. Link to comment
MarcelR 2 Posted November 5, 2021 Share Posted November 5, 2021 On 10/8/2020 at 7:29 PM, jimsnyder8 said: Same problem! VERY FRUSTRATNG!!! Hey Evernote!!! STOP "Improving" things! I just want to write a note and have my entry secure and accessible on my Windows laptop and iPhone. THATS IT! I don't need it to microwave a bowl of soup because you think that is a work related task (lunch break) YOU believe you need to address! Nope, I got it, BUT now that you have insisted you need to heat my soup your program will not do THE MOST BASIC task... THE sole reason I use it... which is letting me write and edit a note and synchronize it back and forth between my laptop and iPhone!!!!!!! THEN, Your fixes consistently make things worse!!! Evernote worked awesome about a year ago. The product in general was a 9 of 10. For like the past 10 months it has CONSISTANTLY gone down hill and is now a 2 of 10! WHAT IS GOING ON OVER THERE??? YOU have made your product worse and worse as you progressed. Think of the windshield wiper. It can not be improved upon! NOBODY has found a better method to remove water from the windshield of an automobile AND THAT'S OK AND IT WORKS GREAT! I don't know what you are doing BUT YOUR Aqua inhibitor hydro forcefield moisture reduction thingy is NOT working!!! GIVE ME MY WINDSHIELD WIPERS BACK!!! Yes, totally agree. STOP improving. All is getting worse. It was good for 10 years or so. Link to comment
dstringvc 7 Posted November 5, 2021 Share Posted November 5, 2021 Here we are, over a year later, and the "duplicate note" issue is still a problem. I got a new Windows 10 computer so I installed the latest version of Evernote 10.24.3. I don't particularly care for the new UI and workflow (e.g. DO NOT ASSUME that, just because I start a new line with a hyphen that I want a bulleted list; this problem is over 2 years old on Android, and now it's in Windows as well). I can adjust. BUT, when the application creates duplicate and conflicting copies of notes that contain nothing more than plain text, it makes the application unusable! I've been a paid subscriber since October 28th, 2011 and things seem to keep getting worse for Android and Windows users. Evernote, if you really only want to support Mac and iOS, fine, but be honest about it! Link to comment
Level 5* gazumped 11,776 Posted November 5, 2021 Level 5* Share Posted November 5, 2021 4 hours ago, dstringvc said: Here we are, over a year later, and the "duplicate note" issue is still a problem. Ironically I killed your duplicate post here - please don't post twice on the same topic. You don't mention what caused your concerns, but because of the way in which Evernote syncs to a central point from all connected devices, there are limits on what Evernote can do to avoid duplications. Having the app open on more than one device / network connection issues / working for long periods on a long note all have a part to play, and the only way to minimise disruption is to take as many local steps as possible - and then raise the matter with Evernote support if you still find that things are out of hand. It's not like Evernote are ignoring the issue, but they need input from individual activity logs to analyse the causes and -maybe- work towards a better solution... 2 Link to comment
dstringvc 7 Posted November 5, 2021 Share Posted November 5, 2021 Thank you for the update. I apologize for the duplicate posting. I did, in fact, include a description of my experiences. To recap, "when the application creates duplicate and conflicting copies of notes that contain nothing more than plain text, it makes the application unusable". I have experienced this issue 3 times in the last 5 days since I installed version 10.24.3 on a newly provisioned Windows 10 computer. I only had the application running on that computer (my Android phone and tablet were powered off). While editing a simple and short note, I received an in-application notice that additional copies of the note were found. I checked the note list and confirmed there were 3 additional copies of the note, 2 with conflicting changes. The note is only 20 lines long and contains nothing but plain text. There are no embedded pictures, attached files, etc. The last time I attempted to speak to support was 2 years ago regarding the issue where, on Android, starting a new line in a note with a hyphen and the app decides I want a bulleted list. The result was basically, "yes, we're aware of it but have other priorities at this time". I was left with the feeling that user experiences and problems just aren't that important to the dev team. Hence, I've just put up with the idiosyncrasies on Android and Windows. In the mean time, I hear from friends and co-workers how great Evernote is on MacOS and iOS. 1 Link to comment
Level 5* gazumped 11,776 Posted November 5, 2021 Level 5* Share Posted November 5, 2021 1 hour ago, dstringvc said: I was left with the feeling that user experiences and problems just aren't that important to the dev team. I don't think that's accurate, but regardless: if Evernote don't have the chance to look into individual cases, they can't magically provide a fix - the best way to get direct feedback and put things on their radar is to raise a support ticket. Even if they only respond "we're aware" it means they're likely to do something about it at some stage - though their resources are finite. They probably already have work scheduled for at least 12 months ahead, so fixes aren't going to come soon! Link to comment
Level 5 PinkElephant 8,285 Posted November 6, 2021 Level 5 Share Posted November 6, 2021 As a user of Mac and iOS I would rather say - yes, not bad. Probably it is simply much easier to set it up on a platform where the devices and the OS follow a unified setup. Even when the apps are today very close and identical featurewise, it probably makes a massive difference to have all devices running the same OS, delivered by the same maker. With Windows you have a problem with different hardware and missing updates for drivers, and with Android … 2 years ago EN had internally already stopped all development of the existing apps. They had the dev team working on v10, the legacy apps just got enough attention to keep them running. A support eventually can’t tell this to customers, but they knew on such a minor, not critical issue like the one you described nobody would even consider to start working. This has changed with v10 - EN delivers a new version every 3 weeks on average, which makes them much more responsive than ever. If a relevant bug is reported today, and is not too difficult to code, it will be fixed in the second or third update from now. I know, I saw bugs reported by myself (and I am sure by other users in parallel) fixed on such a schedule. Pretty good overall, and a reason to try support to get things improved and issues solved. Link to comment
Rajamani 0 Posted January 19, 2022 Share Posted January 19, 2022 Hi All, I have the same issue in EN version 10.28.3-win-ddl-public (3151) Editor: v138.1.17456 Service: v1.45.0. This seems to be happening quite frequently this week. Never faced this issue earlier. Causing a lot of confusion on which is the correct note and so on. Link to comment
dansuarmar 0 Posted November 8, 2022 Share Posted November 8, 2022 Is 2022 and I'm still having this problem. Doesn't matter what computer I'm using, after working in a note for a while it starts duplicating it. I have to close Evernote ASAP or it doesn't stop creating copies. The only solution is using the legacy app. But that doesn't has all the color highlights. If it's not solved in before january, I'm ditching Evernote. Link to comment
Level 5* gazumped 11,776 Posted November 9, 2022 Level 5* Share Posted November 9, 2022 On 11/8/2022 at 1:47 AM, dansuarmar said: If it's not solved in before january, I'm ditching Evernote. Hi. This Forum is mainly user-to-user and this issue isn't affecting everyone - I suggest you report this to Evernote Support if you want them to fix something. The company are working on the network at the present which project might help resolve this. 1 Link to comment
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