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Nick L.

Evernote Staff*
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Nick L. last won the day on July 3

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  1. Hey everyone, I just wanted to chime in. Thanks @Dave-in-Decatur for the ping. The older version of Evernote Web (white and green UI) did have a safety mechanism that would duplicate your notes with the additional content typed if it detected poor internet connection or interruption in service. This isn't an ideal solution, but we had to make a decision on implementing this over letting users lose their data. So although an unorthodox behavior, it did prevent users from losing their data in case their connection went south. The new version of Evernote Web doesn't do this because it has a momentarily ability to survive offline for some time, but it has a bug with duplicating notes that we're fixing right now. This is about 90% fixed at this time and mostly manifested itself in version 6.11. We still expect to see some reports of this issue on versions 6.12 and 6.13, but not as frequent. If you have a reproducible case in versions 6.12 or 6.13, please let me know. Sorry for the inconvenience here folks. Just wanted to let you know that we're doing progress in getting this fixed as soon as possible.
  2. That's the Context feature. You can hide it or turn it off completely. If you want to turn it off, go to Tools > Options. Select "Show Advanced Settings" and Go to Notes. Next uncheck "Context"
  3. That's because of macOS 10.15. You have to go to System Preferences > Security & Privacy > Screen recording and enable Evernote.
  4. @tu nguyen 12321321, can you verify if you are able to login now?
  5. Hi @tu nguyen 12321321, I'm taking a look at this right now and will update you shortly.
  6. @idv We're looking into this issue right now and I will update this thread when I have more information. Thanks for chiming in.
  7. Currently for Android we support 6.0 or higher. More info below: https://help.evernote.com/hc/en-us/articles/115012107027-Operating-system-requirements-for-Evernote
  8. @Maxcrank Thanks for reporting. We're currently working on a fix for this right now. Looks like you found a workaround, so I'm glad you shared that with other users. Thanks again for reporting.
  9. AppCleaner always leaves contents from the Group Containers directory unchecked, which is mostly the database. If you were trying to roll back a user from a beta to a general availability version, you must check all the boxes, particularly the one for the Group Containers directory.
  10. Hello, Evernote for Mac 7.14 is now available. You can download it here. Fixed: Sometimes the app would get stuck loading a note (usually a web clip or shared note) until finally it gave up and assumed you were offline. But now your notes should load fast enough to make you smile. If you updated to macOS Catalina then tried to highlight text inside a PDF, it would look like there was nothing selected. You could say it was a big fail, but on the bright side, we fixed it. Updates to templates
  11. Thanks! This is a known issue on the Mac client. Thanks for reporting!
  12. Hey folks, Today we released Evernote for Mac 7.14 Beta 2. You can download it here. This update contains a small backend change to address Templates. We're also continuing to look for feedback regarding issues we fixed in our 7.14 Beta 1 post. Thanks for testing and please let us know of any feedback.
  13. Thanks your feedback? Can you provide me your activity logs and the note title you're reproducing this via direct message? You can generate an activity log by going to Help > Activity log and saving the file. Also just to confirm, is this a note you shared to someone, or a note you're trying to join from another user? Thank you!
  14. Yes, this should be working as expected. You should be able to highlight word doc previews, copy and paste it.
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