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Shane D.

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Shane D. last won the day on May 15

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About Shane D.

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  1. @John in Michigan USA The search issue should be fixed in the most recent Evernote for Android release, Version 8.9.1. Let us know if you're still encountering issues!
  2. @victorganan We'll be creating posts for each new video, so If you have feedback regarding the video series itself I would just post it there. If you have a feedback that is product related, please put that in the feedback section of the forums. Let me know if you have any other questions!
  3. Hi All, We’re very excited to share the first installment of our new behind the scenes video series, lead by our CEO Ian Small. We hope to give you insight on the work we’ve been doing, and a peek at what’s to come. We’ll share more next week! Stay tuned.
  4. Hey folks, We've received some reports of users logging into the new Evernote Web and noticing their accounts are not displaying some notes and notebooks, even though these notes exist in their accounts and display in other devices. This is a known problem that we're addressing. If you run into this there are two solutions to resolve it: The simple solution is to log out of Evernote and log back in using a supported browser such as Google Chrome, Opera or Safari if you're on a Mac. If this doesn't resolve the problem for you, open the JavaScript console in your browser, type Cupboard.clear() and press Enter. After this refresh the browser page. We apologize for the inconvenience, but know that we're aware of it and working on a few things that will ultimately address this. Thanks,
  5. Hi All, There is an update that is going out today, Evernote for Android version 8.9.1, that should resolve the search issue. Please update to this version and let me know if you're still encountering search issues. If you do not see the 8.9.1 update immediately available, it should appear by the end of the day today. Hope this helps!
  6. Hi All, Thank you for reaching out, and our sincere apologies about any trouble or inconvenience this issue has caused! We do believe we’ve identified a fix for this issue, and are currently awaiting approval of the updated version in order to implement the fix. I’ll follow-up here once I have more information, but please know we are aware of the issue and working to resolve it. Feel free to reach out to me directly if you have any other questions.
  7. @dgregor55 Thanks for reaching out! I've applied an update to your account that should fix the issue where you get logged out when you try to contact support. Please retry contacting support, and reach out to me via DM if you're still having problems or if you have any other questions.
  8. Hi All, This is great feedback, but the ability to toggle between business and personal is function of the client, and not the Editor experience. In this case, I'm going to move this to a more appropriate location, but please continue to share your thoughts/feedback.
  9. Hi All, Thanks for reaching out! For the purposes of this forum, we're focusing on the Editor experience. In this case, I'm going to move this topic to a more appropriate location. Let me know if you have any other questions!
  10. @tmarkwalker@gmail.com Thanks for reaching out! I'm going to move this question to a more appropriate location as it does not pertain to the Editor Experience. Thank you!
  11. Hi All, Thanks for reaching out, and for sharing your feedback! The ability to move a note to a different notebook is a function of the Web Client, and not the Editor experience. In this case, I'm going to move this thread to a more appropriate location, but let me know if you have any other questions!
  12. Hey All, This is really great feedback! However, this is more so related to our Web Client, and not the Editor experience. I'm going to move this to a more appropriate location, but please feel free to reach out to me directly if you have any other questions!
  13. @Aziceberg Thank you for sharing! What you're describing is really a function of the Web Client, and not the Editor experience. In this case, I'm going to move this thread to a more appropriate location. Feel free to reach out to me directly if you have any other questions!
  14. @ufrei Thank you for your feedback and for sharing the screencast! What you're describing relates more to the Web Client, and not really the Editor experience. In this case, I'm going to move this thread to a more appropriate location. Feel free to reach out to me directly if you have any other questions!
  15. @macfixer Thanks for sharing! This is great feedback, but pertains more so to the Web Client as opposed to the Editor experience. I'm going to move this thread to a more accurate location, but feel free to reach out to me directly if you have any other questions!
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