Shane D.

Evernote Employee
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Shane D. last won the day on November 29

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About Shane D.

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  1. ANSWERED 2018 Calendar Templates

    @SamG Thank you for bringing this to our attention! We've adjusted the planners, and they should now reflect the correct dates!
  2. Legit focus group?

    @Zhiroc Evernote does occasionally offer surveys to our users. However, I am not aware of a current survey related to 'icanmakeitbetter.com'. Can you possibly provide screenshots of what you received? I'll run this by our marketing team to confirm specifics.
  3. @iiftmlis Thank you for your patience! I've reached out to our Support Team regarding your ticket, and they'll be following up with you as quickly as possible!
  4. ANSWERED 2018 Calendar Templates

    Hi All, Wanted to let you know that the 2018 Calendar Templates are now available! Evernote Calendar Templates
  5. @jpress I've reached out to an agent regarding the status of your ticket. They should be following up with you as quickly as possible.
  6. @Afsgkp In this case, you'll want to open a Support Ticket as you're asking about a payment issue. You can do that here: https://www.evernote.com/SupportLogin.action For security and privacy purposes, we cannot assist you with payment issues here. However, the support team should be able to assist you, and help to iron out any payment discrepancies!
  7. How To Be Productive by Disconnecting

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    Technology is a powerful addiction. Many adults swipe their devices more than 5,000 times a day. How can we break this habit and reclaim our happiness?Join us for a conversation with Ellen Leanse, innovation coach, tech pioneer, and author of The Happiness Hack: How to Take Charge of Your Brain and Program More Happiness Into Your Life. Ellen will be talking about how we can free our brains and be more productive.To watch, visit the Evernote Facebook page from your desktop or mobile Facebook application (you must be signed in). If you don’t see the live event at start time, you may need to refresh the page. Check In Here
  8. Support Bot

    Hi there, @Rob van Vliet I can confirm that there are in fact people behind Directly responses, and not just robots. Those people come from our Evernote Certified Consultant Program (https://evernote.com/certified-consultants). Generally, they'll handle initial support requests for questions more so related to 'How-To's', rather than more technical issues. You stated: This certainly should not be happening, and they should be aware of the device you're using. I'll investigate on my end, and follow-up with the ECC coordinator to make sure that the ECC is providing clear and accurate information. Also, I reviewed the ticket you filed and it appears that the agent replied on Wed, November 29. If you require further assistance it would be best to follow-up with them directly to avoid any delays. Hopefully, this helps!
  9. until
    Evernote Business Spotlight: Creating Your Team's One-Stop Knowledge Hub Learn how to set up such a knowledge base in just minutes. In addition, you’ll learn best practices on collecting, finding, and managing all of your team’s research and know-how in Evernote Business. Offered in English and German. Topics include: Creating a central place for knowledge and research Collecting and managing information in teams Dedicated time for your Evernote Business questions Register Here
  10. until
    Evernote Business Spotlight: Creating Your Team's One-Stop Knowledge Hub Learn how to set up such a knowledge base in just minutes. In addition, you’ll learn best practices on collecting, finding, and managing all of your team’s research and know-how in Evernote Business. Offered in English and German. Topics include: Creating a central place for knowledge and research Collecting and managing information in teams Dedicated time for your Evernote Business questions Register Here
  11. until
    Getting Started with Evernote Business In this webinar, you’ll learn how to use Evernote to be more productive at work with your team. Whether you’re the team’s Evernote admin or are completely brand-new to Evernote, this webinar will get you started on the right foot. You’ll also have an opportunity to get some answers to your questions during a live Q&A session. Topics include: Use notes to create and collect your content Organize and share team projects with notebooks Manage your team’s Evernote Business account Register Here
  12. until
    Getting Started with Evernote Business In this webinar, you’ll learn how to use Evernote to be more productive at work with your team. Whether you’re the team’s Evernote admin or are completely brand-new to Evernote, this webinar will get you started on the right foot. You’ll also have an opportunity to get some answers to your questions during a live Q&A session. Topics include: Use notes to create and collect your content Organize and share team projects with notebooks Manage your team’s Evernote Business account Register Here
  13. Getting Started with Evernote (MAC)

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    Getting Started with Evernote (Basic, Plus and Premium) New to Evernote? This webinar is a great way for you to learn how Evernote can help you become more productive at work and in life. You’ll also have an opportunity to get some answers to your questions during a live Q&A session. Topics include: Use notes to create and collect your content Organize your projects with notebooks Get the most out of Evernote Basic, Plus, and Premium Register Here
  14. Getting Started with Evernote (Windows)

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    Getting Started with Evernote (Basic, Plus and Premium) New to Evernote? This webinar is a great way for you to learn how Evernote can help you become more productive at work and in life. You’ll also have an opportunity to get some answers to your questions during a live Q&A session. Topics include: Use notes to create and collect your content Organize your projects with notebooks Get the most out of Evernote Basic, Plus, and Premium Register Here
  15. Hi All, As the new Support Community Manager, I'm still catching up with several threads. However, I noticed the question of why someone's post wasn't approved and wanted to provide some insight. As @DTLow mentioned, new users must have their first post approved by our team before that post, and their future posts, are viewable to the public. This is for spam prevention. As we have been transitioning for me to take over these responsibilities, there may have been a longer than expected delay for some of our more recent new users with getting approved. Our apologies for any trouble this may have caused, but please know that I am currently monitoring approvals daily, and that I will be checking in a few times a day to process approvals. Hopefully, this provides some clarification!