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Shane D.

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Shane D. last won the day on March 18

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About Shane D.

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  1. @rogerguttormsen Thank you for reaching out! For this type of issue, please open a support ticket and our support agents will provide further instructions and information regarding account deletions. If you have any problems, feel free to reach out to me via direct message!
  2. Hi All, Thank you for reaching out! I wanted to let you know that we are aware of the issue, and are currently working to address it. I'll follow up here once I have more information, but feel free to reach out to me directly if you have any other questions!
  3. Hi All, We've just updated the discussion forums with a section dedicated to Evernote Betas! This was done to help us centralize Evernote Beta announcements, as well as the feedback, thoughts, and questions from users specifically regarding Evernote Beta versions, into one location. Also, for those of you who have tested the Evernote Beta for Android in the past, we've moved that Google + community here as Google will no longer be supporting the Google + communities in the future. Please note that these structural changes only affect Evernote Beta announcements, and any announcements regarding GA releases for the Evernote Clients will continue to appear in their regular locations. Let @Shane D. know if you have any questions!
  4. Hi All, With the closure of Google +, we've launched this new section within the discussion forums to act as a centralized location where we will announce new beta releases for Evernote for Android, and where users can share their questions, thoughts, and feedback regarding those betas! If you're wondering how to enroll in the Android Beta for Evernote, please see this. Feel free to reach out to me directly if you have any other questions!
  5. @kdeemer Thanks for reaching out. I've applied an updated your account that will hopefully fix the issue. Please retry logging in, and reach out to me via DM if you're still unable to login without being kicked out.
  6. Hi All, Feedback for Evernote for iOS Betas are handled within the actual app, and not via our forums. If you're looking for information on how to install the Evernote for iOS Beta, please go here. To provide feedback for Evernote for iOS please do the following: Open the Evernote for iOS Beta App on your iOS device Tap the profile icon in the bottom right hand corner to reach the settings screen: Tap on the Support button: Tap on Beta feedback to leave your feedback or comment: If you have any other questions, please reach out to @Shane D.!
  7. Hi Catherine, You mentioned: Can you elaborate on what you mean here? Are you unable to open a support ticket or chat?
  8. @Keith Davis Great to hear! @Delling Brooks I'm sending you a direct message. You should be able to see that message by clicking on the 'envelope' icon in the top right hand corner of the screen at the top of the page.
  9. @DTLow Thanks for looping me in. @Delling Brooks @Keith Davis I've applied some updates to your accounts that will hopefully fix the issue. Please retry opening a support ticket, and let me know if you're still being automatically logged out. As always, feel free to reach out to me via DM if you have any specific questions!
  10. Hi All, I wanted to take some time to announce some changes you’ll be seeing in the discussion forums that we hope will help to improve your experience! First, we will be enabling a feature called Best Answer that will enable the person that starts a thread to mark a specific reply/comment as the ‘Best Answer’. This will then mark the thread as ‘answered’, and enable other users to quickly see that the question has been answered. To mark a reply as a Best Answer simply click on the 'check mark' icon in upper left hand corner of the post you're marking: When marked with a Best Answer, the thread will look like this: Then, you can see the 'Best Answer' clearly marked in list of forum posts: Our hope is that the Best Answer feature will better enable users who are asking questions to get the information they’re looking for, while also enabling users that have similar questions to find that same information more easily. Secondly, we’ve received a lot of feedback on the similarities between the FAQ’s and Best Practices sections. As there is a lot of overlap between the two, we’ll be merging the FAQ’s and Best Practices into a single forum under the banner FAQ's: Best Answers Moving forward, the FAQ's: Best Answers section of the forums will become a repository for the Best Answers we see in the other parts of the forums. Essentially, think of the FAQ's: Best Answers sections as a sort of best answers hall of fame.
  11. Hi @hihi0000116, thank you for reaching out! The 5 email limit is a hard cap. Meaning, once you send 5 emails, you will have reached the limit for a Basic Account. Deleting one of the emails will not enable you to send more emails. I hope this helps to clarify, and let me know if you have any other questions!
  12. @gorky123 Thank you for reaching out! For privacy reasons outlined in the Code of Conduct, I edited out the email address you listed in your original post. In this case, can you clarify the issue you're encountering? If you were prompted to change your password, then changed the password and saved those changes, that new password should enable you to access your Evernote Account. Are you saying that the new password you created is not working? Let me know as this information will better enable me to determine how best to proceed.
  13. @sam_beh Please see @Rich Tener's post above if you've encountered a similar issue.
  14. Hi All, You may have noticed that all threads requesting Inline Tags/Anchor Points have been merged into this thread, regardless of platform specificity. (This is a separate request from the ability password protect the Evernote App itself) This was done in order to better enable us to quantify and qualify user requests, and amplify their voice. While this does not mean this is a feature that will be coming, we certainly want to relay user feedback/sentiment to our various teams. Moving forward, please put all commentary and votes for Inline Tags/Anchor Points here!
  15. @DTLow Any insight you could provide here?
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