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Shane D.

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Shane D. last won the day on April 5

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808 Your Knowledge Knows No Bounds

About Shane D.

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  1. @thong tran @Lan Doan Thank you for reaching out! I'm going to reach out to you via DM to get more information.
  2. Saludos, Actualmente nos encontramos en el proceso de improvisar la navegación de los foros de discusión. Durante las próximas semanas puede ser que vean foros moverse o desaparecer temporalmente mientras trabajamos en mejorar la accesibilidad y navegación de los foros. No se preocupe, no estaremos borrando ningún tipo de contenido o comentarios. Simplemente estaremos moviendo el contenido a diferentes partes de los foros. Aqui veran algunos de los cambios que tomaron efecto hoy: Creamos una sección destacada para Evernote Business aquí: https://discussion.evernote.com/forum/619-evernote-business/ Cualquier publicación anterior relacionada con solicitudes de funciones o problemas técnicos para Evernote Business se han trasladado a esta nueva sección. Hemos cerrado el subforo de Pasatiempos e Intereses. Todo el contenido ha sido migrado a los foros de discusión general: https://discussion.evernote.com/forum/53-evernote-general-discussions/ Estén atentos, ya que continuaremos anunciando cualquier cambio que se realice en los foros de discusión. Si tiene alguna pregunta o inquietud, no dude en comunicarse conmigo a través de DM.
  3. Hi All, Due to limited staffing over the U.S. holiday weekend, support chat will be unavailable from Friday, May 22 at 12 PM (CDT) to Tuesday, May 26 at 8 AM (CDT). This will allow us to get back to your email requests as quickly as possible. Thank you for understanding. Happy Memorial Day!
  4. (Para español) Hi All, We're currently in the process improving/streamlining the navigation for the discussion forums. Over the next few weeks, you may see some forums move, or disappear temporarily, as we work to streamline forum navigation and ease of access. Don't worry, we're not deleting any users posts/content. We're simply moving some forum content to different locations within the forums. Here are some recent changes that have gone into affect today. We created a featured section for Evernote Business here: https://discussion.evernote.com/forum/619-evernote-business/ Any previous/old threads related to feedback requests, or technical issue/bug reports, for Evernote Business have been moved to this new section. We have closed the Hobby & Interests sub-forum. All content there has been migrated to the General Discussion Forums: https://discussion.evernote.com/forum/53-evernote-general-discussions/ Please keep an eye out as we will continue to announce any changes that are made to the discussion forums. If you have any questions or concerns, feel free to reach out to me via DM!
  5. @Max Law Thank you for reaching out! To clarify, is this issue only happening on your iPad? Are you able to access your Evernote using a Web Browser, or the Evernote App, from a different device? Let me know as this information will better enable me to determine how best to proceed!
  6. @PeteMr Thank you! I've reached out via DM with further instructions.
  7. Hi All, @PeteMr @MarkLee @Dmitry Mi @Rowena H @anncec2000@gmail.com @leanhdung3491 I'm working with our team to resolve this issue for any users that are still encountering it. Are you still unable to login/sync? If yes, can you reach out to me via DM so that I can gather some more information!
  8. @Bigkhoai @self-start @ChauAC @Hanhhd @Ng H Nhan @Lam Tran @Andrew Lee @Rowena H @lexidesu @Maku Thank you for reaching out! To clarify, are you still encountering the syncing/connectivity issues? Or, are you now able to use Evernote successfully? Let me know as we are further investigating into the possible root cause of the reported issues.
  9. Hi All, We've received several reports of connectivity/syncing issues over the past weekend. I'm centralizing those reports here, and I will follow-up as soon as I have more information. If you experienced a syncing issue, please let us know here!
  10. @Stacey Thank you for letting me know! I'll be reaching out directly so I can gather some more information. @s_scott1 Does this happen with any attachment? Or just when you use specific ones?
  11. Hi All, We're excited to announce the launch of the Evernote Forum Digest! At the beginning of each month we'll be releasing a new edition that contains news/updates related to the discussion forums, a recap of announcements from the previous month, as well as a collection of information and resources that we think you might find helpful. You can check out May's edition here. Also, we've added a link to the Forum Digest on the main forum menu bar. There, you can refer back to older editions of the Forum Digest when they are available. We hope you find this resource to be helpful, and feel free to reach out to me directly via DM if you have any questions!
  12. Welcome to the new Evernote Forum Digest! We're excited to announce the launch of a monthly digest for the Evernote Discussion Forums! We will release this publication at the beginning of each month. You'll find information on new updates/announcements, a recap of the trending news/issues from the previous month, as well as anything else we think you'll find interesting. Make sure to hit the Follow button in the upper right hand corner to subscribe to the Forum Digest, and get notifications for new releases! What's New? New Archiving Rules for the Discussion Forums This month, we will begin archiving threads/posts in the forums that are older than 6 months. This will help us streamline forum navigation and ensure that content posted in the forums is relevant to the current state of Evernote products. When posts/threads are archived, they are locked and moved to the archive section of the forum. Further comments/posts can no longer be added. If you see an archived thread that you'd like to bring back, please reach out to me directly, or just start a new thread with the same topic. Spanish Language Forum Support We recently expanded Spanish language support in the discussion forums. You can find the new Spanish language forum sections here. Evernote Beta Testing Are you interested in testing early versions of Evernote? Join the Evernote Beta Program. Evernote Blog Updates 5 Ways to Get Organized and Think Clearly - Some great tips for getting organized using Evernote. Your Essential Guide to Going Remote - Check out this guide for some great ideas on how to stay productive while working remote. Announcements Recap: April 2020 Chat support is currently unavailable | Nuestro soporte de chat no está disponible actualmente | 現在チャットサポートはご利用いただくことができません。 In April, we had a temporary issue with chat support. This issue has since been resolved, and chat support should now be fully operational. If you're still having issues with accessing/using chat support, please reach out to me via DM. Web Clipper for MS Edge and Firefox has a new look! - We've updated Web Clipper for MS Edge and Firefox. Safari 12 + Web Clipper: We’ve heard you may have issues - If you've been experiencing issues with using Safari 12 and Web Clipper, please see this. Evernote Help & Learning Updates Here are our most recently updated H&L articles How to set up two-step verification Compare Evernote subscription plans
  13. Hi All, The email issue should now be resolved, and you should be able to email notes into your account. Any emails that were sent while this issue was occurring should begin to show up in your Evernote Accounts. However, if it still hasn't shown up and you need it immediately, please retry emailing the note and see if it now appears. Please continue to let us know if you're encountering further issues!
  14. Hi All, Thank you for reaching out regarding issues with being able to email notes into your Evernote Account. We've seen multiple similar reports from different users, and there appears to be a temporary issue with email delivery that we are working hard to fix as soon as possible. I'll follow-up here as soon as I have more information available!
  15. Hi all, We’re excited to share that we’ve updated our MS Edge and Firefox Web Clipper extensions with a new and more modern user interface. All of the features and functions you know and love are still there, just with a refreshed look and feel. Update today and let us know what you think! MS Edge Firefox As always, feel free to start a thread if you have feedback, or you can reach out to me directly if you have any other questions!
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