Popular Post jmsmall 14 Posted July 26, 2023 Popular Post Share Posted July 26, 2023 Win 11, Evernote 10.59.5-win. I have a notebook that I can still see, can still add notes to it, but if I do a search it says Permissions Lost, you no longer have access to the Folks notebook. Functionally I don't know what this means but not being able to search is a big issue for me. It's my notebook, I created it. Cannot recall if I ever shared it. Any thoughts? 9 2 Link to comment
Evernote Expert agsteele 3,055 Posted July 26, 2023 Evernote Expert Share Posted July 26, 2023 There is a bug in v10 59.5 which is affecting some users. I haven't seen it but I think that searching in an individual notebook can produce the error. Instead search on all notes and see if that works. Alternatively others are reporting that they have rolled back the software to the previous version. 6 Link to comment
cvrmnms 3 Posted July 26, 2023 Share Posted July 26, 2023 How do I reverse or rollback this version? 3 Link to comment
Level 5 PinkElephant 8,695 Posted July 27, 2023 Level 5 Share Posted July 27, 2023 You need an installer for one of the prior versions. Currently it may be wise to save the installers, instead of trashing them once the install is done. Since I am on a Mac, I can't provide a copy for Windows. Link to comment
amiroulfaiz 5 Posted July 27, 2023 Share Posted July 27, 2023 I got the same problem, never share the notebook with anyone. The 'permissions lost message' pop up when I search in the notebook. I tried logout then login again, can search a couple of time, before the 'permissions lost message' pop up again. 4 Link to comment
Flish 1 Posted July 27, 2023 Share Posted July 27, 2023 I'm seeing the same issue (not shared) but this is on Evernote 10.59 for Mac 1 Link to comment
stampchamp 5 Posted July 27, 2023 Share Posted July 27, 2023 I get the same PERMISSIONS LOST to my notebook. I have the paid version. This is ridiculous! 4 1 Link to comment
Level 5 Dave-in-Decatur 3,998 Posted July 27, 2023 Level 5 Share Posted July 27, 2023 @amiroulfaiz and @Flish, welcome to the forums. See the earlier response from @agsteele. 1 Link to comment
ENnut 58 Posted July 27, 2023 Share Posted July 27, 2023 I'm getting the Permissions Lost error on the 10.59.5 web client. 2 Link to comment
Morgan G 1 Posted July 27, 2023 Share Posted July 27, 2023 Same issue here. <sigh> Experimentally, I've found that I can search all Notes and then apply a notebook filter to still find what I'm looking for. 1 Link to comment
amiroulfaiz 5 Posted July 27, 2023 Share Posted July 27, 2023 Haaa <sigh>, will have to use this way of search and notebook filter at the moment, until Evernote fix the bug. 😑 4 hours ago, Morgan G said: Same issue here. <sigh> Experimentally, I've found that I can search all Notes and then apply a notebook filter to still find what I'm looking for. 1 Link to comment
Steve K 1 Posted July 28, 2023 Share Posted July 28, 2023 I was experiencing the same, just started today - view notes in a notebook, then search. Using web client v 10.59.5 web 0. Found this, then tried different browsers - didn't have problems with Brave or Chrome on Ubuntu. Now my original browser (Firefox) is behaving too. Link to comment
Steve K 1 Posted July 28, 2023 Share Posted July 28, 2023 3 minutes ago, Steve K said: I was experiencing the same, just started today - view notes in a notebook, then search. Using web client v 10.59.5 web 0. Found this, then tried different browsers - didn't have problems with Brave or Chrome on Ubuntu. Now my original browser (Firefox) is behaving too. And now it's happening again in all browsers Link to comment
Flish 1 Posted July 28, 2023 Share Posted July 28, 2023 18 hours ago, Dave-in-Decatur said: @amiroulfaiz and @Flish, welcome to the forums. See the earlier response from @agsteele. Thanks, I can't confirm but it seemed to me that if I searched across all notebooks I got no results, it just seemed to return all the notes ?!? I've since reinstalled 10.58.8 and all is good, so avoiding upgrades for now Link to comment
dbmilam 1 Posted July 28, 2023 Share Posted July 28, 2023 I have the same problem. Started last night after I downloaded Mac version 10.59.5 . Is there a link to download the previous version? Link to comment
Level 5 PinkElephant 8,695 Posted July 28, 2023 Level 5 Share Posted July 28, 2023 There is - but it will auto-update again. Stopping this would mean edit two .json files. Maybe better wait for 10.60, which is announced to release next week. Link to comment
RI2438 7 Posted July 28, 2023 Share Posted July 28, 2023 Same problem after automatic update to 10.59.5 Win 10 this morning. Evernote needs to add a revert to previous version button when these bugs come up. 3 Link to comment
stevejansen 0 Posted July 28, 2023 Share Posted July 28, 2023 same problem here with latest evernote when searching within a notebook on Windows application. Fine on web. Link to comment
Level 5 PinkElephant 8,695 Posted July 28, 2023 Level 5 Share Posted July 28, 2023 No software will roll back as an option. It‘s always moving ahead. They improved the auto-updater some time ago, on user requests, here in the forum and probably at support. As a result, your first challenge is to get the installer for an older version, the second is to stop the newly installed „old“ version from updating again. It can be done, but requires to edit two .json-files. Maybe a little bit to much „Supermario“ action for most users. Link to comment
amInMarina 18 Posted July 28, 2023 Share Posted July 28, 2023 earlier comment(s) indicated web app working OK. NOT TRUE. I'm having the same problem with BOTH web app and desktop (windows) app. This is a MAJOR problem for me and how I use Evernote. Does anyone have a link to an installer (windows 10 desktop) for the latest WORKING version? I have tried to use EN support (chat/ticket) but all avenues for support do not get a response. My last ticket was created 7/03/2023 with 2 responses indicating the issue was being escalated (7/21/2023) and the ticket was flagged as "solved" with no resolution. I'm not hopeful that creating a ticket for the "permissions lost" problem but I'll try. Thanks / A. Link to comment
csomers12 2 Posted July 28, 2023 Share Posted July 28, 2023 I'm also having this issue. I'm a (paying) power user of Evernote going back well over a decade and for Evernote to still be manifesting these sorts of major bugs on minor software updates is amateurish and embarrassing. The software has two basic jobs: search and formatting, and it's still doing just barely good enough on both of those on a good day. This is not a good day. Get it together, Evernote. One Note isn't that great but it's looking better and better all the time. 2 Link to comment
amInMarina 18 Posted July 28, 2023 Share Posted July 28, 2023 possible work-around for the "Permissions lost" problem : Go to "home" Go to "Notes" under the Notes list panel, select the filter icon, then in the filter form (add filters) specify the notebook (the "Located in" field) you want to search specify additional filters, including tag(s) NOTE: if the filter form does not show a "Located in" field, you'll have to try other options, including boolean search of notes where you specify your search terms and include notebook: and or tags: in the standard search bar. Have not tried on the web app, but the windows desktop app works OK. If the "Located in:" does not show up in the filter form, you know the notebook will have the permissions problem and you'll have to start over (with home>notes ...) 1 Link to comment
DeannaL 4 Posted July 29, 2023 Share Posted July 29, 2023 I have a workaround, but it's annoying for me because I normally search within a notebook, but if you go right to the top under "HOME", there's "NOTES". Click on Notes to highlight it and then search. It will do the search and work, but it will pull up EVERYTHING with your search parameters instead of just what's in your specific notebook that you want to search in. Annoying, but it's a workaround until this is fixed. 1 Link to comment
Karen Warren 0 Posted July 29, 2023 Share Posted July 29, 2023 I have the same problem. I don't know if it's just me, but Evernote is becoming very creaky these days. Some functionality has been removed and sometimes notes just get lost - I've started backing up to Dropbox on a regular basis because I worry that all my work will disappear... Link to comment
Mike P 2,946 Posted July 29, 2023 Share Posted July 29, 2023 10 hours ago, DeannaL said: It will do the search and work, but it will pull up EVERYTHING with your search parameters instead of just what's in your specific notebook that you want to search in. Don't forget you can then filter your results by notebook after you have searched. 3 2 Link to comment
Evernote Expert agsteele 3,055 Posted July 29, 2023 Evernote Expert Share Posted July 29, 2023 With no intention to belittle the challenges some are facing with 10.59.5, I am pleased to see @Mike P's reminder that instead of filtering then searching, it is as possible to search then filter. Link to comment
emmjayess 12 Posted July 30, 2023 Share Posted July 30, 2023 I've been having the same problem in the last week or two. If I persist with searching, it seems to go away, but it's very annoying. Thank you to DeannaL & agsteele above for the workaround tips! In fact, given that Evernote has been so slow in the past to improve basic functions (remember the "Find & Replace" hell we endured for many years?!) and that I recently read an article on Evernote's decline and organizational problems that may lead to shutting down, for anyone from EVERNOTE reading this, I have a request: Begin NOW--not later--creating a migration feature that allows ALL Evernote Stack, Notebook, and Note data to be exported and imported on other platforms INTACT so that you're ready to go if you do close down. Thank you! Link to comment
raojenkins 10 Posted July 30, 2023 Share Posted July 30, 2023 On 7/26/2023 at 5:28 PM, agsteele said: There is a bug in v10 59.5 which is affecting some users. I haven't seen it but I think that searching in an individual notebook can produce the error. Instead search on all notes and see if that works. Alternatively others are reporting that they have rolled back the software to the previous version. thanks - having same issue. Link to comment
Level 5 Dave-in-Decatur 3,998 Posted July 30, 2023 Level 5 Share Posted July 30, 2023 4 hours ago, emmjayess said: I've been having the same problem in the last week or two. If I persist with searching, it seems to go away, but it's very annoying. Thank you to DeannaL & agsteele above for the workaround tips! In fact, given that Evernote has been so slow in the past to improve basic functions (remember the "Find & Replace" hell we endured for many years?!) and that I recently read an article on Evernote's decline and organizational problems that may lead to shutting down, for anyone from EVERNOTE reading this, I have a request: Begin NOW--not later--creating a migration feature that allows ALL Evernote Stack, Notebook, and Note data to be exported and imported on other platforms INTACT so that you're ready to go if you do close down. Thank you! These are basically user-to-user forums, not a way that Evernote uses to collect requests. For that, contact support: https://help.evernote.com/hc/en-us/requests/new. Link to comment
CDH 0 Posted July 30, 2023 Share Posted July 30, 2023 I have the same issue. I can exit Evernote and sign back in. After a search or two, I start getting the "permissions lost" message again. Link to comment
emmjayess 12 Posted July 30, 2023 Share Posted July 30, 2023 51 minutes ago, Dave-in-Decatur said: These are basically user-to-user forums, not a way that Evernote uses to collect requests. For that, contact support: https://help.evernote.com/hc/en-us/requests/new. A guy can dream, can't he? 🤷♂️ Actually, I tried that link and could not find a "feature request" submission area. 1 Link to comment
dammit 0 Posted July 31, 2023 Share Posted July 31, 2023 I'm having the same issue here on 10.59.5 Windows 11. Unfortunately I deleted the old install files. I'm now downloading an old version from https://evernote.en.uptodown.com/windows/versions UptoDown - not ideal evernote... This is giving me another reason to prioritise changing apps. Link to comment
Evernote Expert agsteele 3,055 Posted July 31, 2023 Evernote Expert Share Posted July 31, 2023 7 hours ago, emmjayess said: A guy can dream, can't he? 🤷♂️ Actually, I tried that link and could not find a "feature request" submission area. Just submit the suggestion as a technical support issue. The Feedback option is returning to applications. Use that it you have it. Link to comment
GerardCS 0 Posted July 31, 2023 Share Posted July 31, 2023 On 29/7/2023 at 17:59, Mike P dijo: Don't forget you can then filter your results by notebook after you have searched. Thanks, @Mike P!! I'm experiencing the same problem with permissions (Win 10, Evernote 10.59.5), but your method of selecting the Notebook as a filter works. I have to do it twice (don't know why... the first time, it doesn't apply the filter, then I do it again and it works). It is a little annoying but at least I can navigate... Link to comment
Coffee First Thing 112 Posted July 31, 2023 Share Posted July 31, 2023 I just started having that Permissions Lost problem, too. Link to comment
Vincent JJ 2 Posted July 31, 2023 Share Posted July 31, 2023 1 hour ago, Coffee First Thing said: I just started having that Permissions Lost problem, too. Same here, several times per day. Very annoying. Link to comment
Evernote Expert agsteele 3,055 Posted July 31, 2023 Evernote Expert Share Posted July 31, 2023 This is an issue with the 10.59.5 release. Some users have found an earlier release and reverted to that. Otherwise a new release is scheduled for the end of this week or more likely early next. Link to comment
Mike P 2,946 Posted July 31, 2023 Share Posted July 31, 2023 1 minute ago, agsteele said: Otherwise a new release is scheduled for the end of this week or more likely early next. Do we have any evidence that the scheduled release will solve the problems in 10.59.5? I have certainly not had any feedback from my support requests that they have even been able to reproduce the problems, yet alone solve them. My experience is that patches for bugs tend to get introduced in a few releases time from when they are created. I guess if the problems on 10.59.5 are being treated with greater priority , then a solution could happen earlier, but again I have seen nothing to give me any hope. I had hoped for an off-schedule 10.59.n (where n>5) release, specifically to deal with the problems. You see I can be optimistic! Link to comment
mrstucci 16 Posted July 31, 2023 Share Posted July 31, 2023 Same issue. On a Mac, 10.59.5. Waiting for a bug fix... Link to comment
Evernote Expert agsteele 3,055 Posted July 31, 2023 Evernote Expert Share Posted July 31, 2023 2 hours ago, Mike P said: Do we have any evidence that the scheduled release will solve the problems in 10.59.5? I have certainly not had any feedback from my support requests that they have even been able to reproduce the problems, yet alone solve them. My experience is that patches for bugs tend to get introduced in a few releases time from when they are created. I guess if the problems on 10.59.5 are being treated with greater priority , then a solution could happen earlier, but again I have seen nothing to give me any hope. I see evidence neither way. I simply observed that there is a release scheduled for the end of this week. Given that I've not experienced any of the 10.59.5 issues I've not had to raise any support interaction. But I did raise the 10.59 issues in the Experts conversation last week. They had already been reported a week earlier so I am sure that the issues are noticed. It will depend upon how complex the issue is to resolve. 1 Link to comment
LateToTheGame 31 Posted July 31, 2023 Share Posted July 31, 2023 Same issue for me. My whole system is down. Keep receiving the "Permissions Lost" error. All links broken. Can't search for notes or tags. Totally broken. Link to comment
Mike P 2,946 Posted July 31, 2023 Share Posted July 31, 2023 8 hours ago, GerardCS said: I have to do it twice (don't know why... the first time, it doesn't apply the filter, then I do it again and it works). That is another feature of the 10.59.5 problem. Tags applied as a filter, either through the filter menu or the sidebar, need to be selected twice. You don't have to select the same tag twice, it is just that only every other click works - so you can select A then B, or B then B again, to select B Link to comment
AlbertR 689 Posted July 31, 2023 Share Posted July 31, 2023 4 hours ago, agsteele said: But I did raise the 10.59 issues in the Experts conversation last week. They had already been reported a week earlier so I am sure that the issues are noticed. It will depend upon how complex the issue is to resolve. But why the hell it is impossible to EN to simply remove this damned version from their download servers? 🤔 1 Link to comment
LateToTheGame 31 Posted July 31, 2023 Share Posted July 31, 2023 Did Evernote replace all it’s programmers? Link to comment
Level 5 PinkElephant 8,695 Posted July 31, 2023 Level 5 Share Posted July 31, 2023 AFAIK they shut down practically the whole offices in California and in Chile (where they had located a significant part of their technical staff some years ago). The tasks were moved to Milan, where Bending Spoons, the mother company is located. If every individual staff member was replaced, we can’t know. But it was looking like a mass layoff, with some redundancy payments. 1 Link to comment
EHamFLTX 1 Posted July 31, 2023 Share Posted July 31, 2023 I'm with all of you. This issue started last week after updating to Windows 11. Thought it was the update to 11. Maybe not. Or maybe it is that in cohoots with the EN 10.59.5-win update. Same issue here. Desktop app works for a few searches at startup. Then the dreaded "no permission" popup rears its ugly face and won't go away. So far after reading some of these replies the website based version is working. But I wonder for how long. And the work around to search all of the notes and then filter is tedious at best. Especially since you have to try 2 times before it may work. This really is inexcusable. Search is my main tool. And I'd assume for most others. Especially for those of us with upwards of 15k notes. Regardless of how many notebooks there are to reduce the amount of notes.... to "scroll and find" is not an option. Looking into ways to backup and/or migrate information to another service just to be safe. 1 Link to comment
LateToTheGame 31 Posted July 31, 2023 Share Posted July 31, 2023 When Ian Small was interviewing his engineers on YouTube during the version 10 Electron rebuild, they must have been his California-based staff. I'm assuming these employees had the best overall knowledge of what must be a very complex system. I wonder if the new crew is in over their heads. 1 Link to comment
amInMarina 18 Posted July 31, 2023 Share Posted July 31, 2023 One additional comment on Permissions Lost problem: After doing the contortions necessary to get a search to work.. you might want to SAVE the search. I've had pretty good luck avoiding the "Permissions Lost problem " when I used saved searches. Hope this helps... waiting for a new version that will FIX the problem. 2 Link to comment
bartorama 0 Posted July 31, 2023 Share Posted July 31, 2023 Same "no access" issue on Mac desktop app. I did not notice the issue until updated MacOS this morning to latest Ventura patch. What I have running: MacOS Ventura 13.5 (22G74) MacBook Pro M1 Max 10.59.5-mac-mas-public (5236) Editor: v174.13.3 Service: v1.70.3 In my case, the issue starts rearing it's ugly head when I: apply a search term to filter results apply another search filter remove the first filter Repeat one more time ... and then something goes sideways with the filter syste. It states 2 filters are applied but only 1 (or none) show in the Filters section. After selecting "clear" (to clear all filters), on next new search: "Permission lost...You no longer have access to the XYZ notebook" Link to comment
ptrevithick 0 Posted July 31, 2023 Share Posted July 31, 2023 I have this same issue on a Mac running 10.59.5-mac-ddl-public (5236) Link to comment
emmjayess 12 Posted August 1, 2023 Share Posted August 1, 2023 On 7/30/2023 at 1:07 PM, emmjayess said: I've been having the same problem in the last week or two. If I persist with searching, it seems to go away, but it's very annoying. Thank you to DeannaL & agsteele above for the workaround tips! In fact, given that Evernote has been so slow in the past to improve basic functions (remember the "Find & Replace" hell we endured for many years?!) and that I recently read an article on Evernote's decline and organizational problems that may lead to shutting down, for anyone from EVERNOTE reading this, I have a request: Begin NOW--not later--creating a migration feature that allows ALL Evernote Stack, Notebook, and Note data to be exported and imported on other platforms INTACT so that you're ready to go if you do close down. Thank you! 23 hours ago, emmjayess said: A guy can dream, can't he? 🤷♂️ Actually, I tried that link and could not find a "feature request" submission area. So, I sent the Technical Support a message--basically what I wrote above, and they just answered: *********** I understand that you're getting a "You no longer have access to the notebook" error. I have checked on my end and can confirm that this is an issue that our development team is already aware of. While I am unable to confirm if this will be fixed on the next update, please know that our team is working for a solution on this. My apologies for the inconvenience this is causing you. In addition, please know that Evernote will continue to exist despite the acquisition and changes that have been made. However, your honest feedback is greatly appreciated and I'll take note of it as a feature request to our development team, Thank you for your time and patience. ************ Of course, they always said they were aware of the Find & Replace requests, but that took years to be implemented. So who knows?! 🤷♂️ Link to comment
amInMarina 18 Posted August 1, 2023 Share Posted August 1, 2023 Surprise! I also just received a reply from Tech support (Eden S.). Here are the 2 paragraphs of most importance: "Upon checking our resources, it appears that our team is currently aware of this issue. Although I don't yet have a time frame for when this issue will be resolved, I can assure you that we're working diligently to fix it as quickly as possible. I understand that this could be causing disruptions to your workflow, but we are hoping to release a fix for this in an upcoming update. Please try to search within all notes as a workaround while you're unable to search in the notebook view." Link to comment
BarbaraB 4 Posted August 1, 2023 Share Posted August 1, 2023 On 7/28/2023 at 6:40 PM, amInMarina said: possible work-around for the "Permissions lost" problem : Thanks for the instructions for a workaround. I haven't tried it yet because I'm too pissed off and need to calm down for bedtime. I will try it tomorrow. I'm sorry I clicked on the "relaunch to update" link. Link to comment
LateToTheGame 31 Posted August 1, 2023 Share Posted August 1, 2023 Check for updates message: "Stay tuned! We're working hard behind the scenes to fix bugs and add new features to help you accomplish more every day." Right now, we don't need new features. No need to bundle the next update with new features. It's time for an urgent update to the current system to fix access to Evernote. This is akin to OneDrive, Dropbox, Google Drive, or iCloud Drive going down. How long would one of these online storage systems stay offline if they knew how to fix the problem? Evernote, it's time roll back to your prior version. Your system is down and your users are frustrated. No new features. Just give us the old version ... NOW! 2 Link to comment
dwainem 21 Posted August 1, 2023 Share Posted August 1, 2023 I might as well chime in as another paid user of Evernote for many years. I updated from Evernote 6 to 10 kicking and screaming. My experience with 10 has been less than thrilling. But this Permissions Lost search thing takes the cake. Just bit me in the ass this morning, so I came here looking for insight, and boy did I find it. People have mentioned rolling back to the 58 version. Is there a link to that anywhere? Or were they just diligent in keeping past installers? Link to comment
Level 5 PinkElephant 8,695 Posted August 1, 2023 Level 5 Share Posted August 1, 2023 In fact I keep the installer files of apps that I update or install - but more out of practical reasons, emptying my trash only every other month. Sometimes it is useful. But not in this case, because I’m on Macs. A source for older installers, including the most recent might be this: https://evernote.de.uptodown.com/windows/versions Just keep in mind that the „new“ old version will try to update again. To stop this, you need to modify 2 .json files. You find the thread probably in the forum when you search for it. Link to comment
BurkeDaniels 0 Posted August 1, 2023 Share Posted August 1, 2023 I'm having the same problem when I filter notes within a notebook Link to comment
Level 5 Dave-in-Decatur 3,998 Posted August 1, 2023 Level 5 Share Posted August 1, 2023 5 hours ago, Jason Goldsmith said: Check for updates message: "Stay tuned! We're working hard behind the scenes to fix bugs and add new features to help you accomplish more every day." Right now, we don't need new features. No need to bundle the next update with new features. It's time for an urgent update to the current system to fix access to Evernote. This is akin to OneDrive, Dropbox, Google Drive, or iCloud Drive going down. How long would one of these online storage systems stay offline if they knew how to fix the problem? Evernote, it's time roll back to your prior version. Your system is down and your users are frustrated. No new features. Just give us the old version ... NOW! Probably no point in saying this, but ... Evernote is not here. The forums are almost entirely user to user. If and when someone from Evernote staff may scan over them, we do not know. So this is not the best way to address requests, let alone demands, to them. For that, https://help.evernote.com/hc/en-us/requests/new, although that department is pretty well swamped at the moment. Link to comment
Hazel7797 2 Posted August 1, 2023 Share Posted August 1, 2023 On 7/27/2023 at 4:32 PM, stampchamp said: I get the same PERMISSIONS LOST to my notebook. I have the paid version. This is ridiculous! Me too, so annoying! Link to comment
ciara_belle 28 Posted August 2, 2023 Share Posted August 2, 2023 same.. and i created the notebook.. frustrating.. 2 steps forward 1 step back Link to comment
Matt-on-Evernote 0 Posted August 2, 2023 Share Posted August 2, 2023 Is this getting fixed any time soon? Link to comment
oma5 7 Posted August 2, 2023 Share Posted August 2, 2023 This is a disaster! Please fix this! Link to comment
manyhandsfarm 0 Posted August 2, 2023 Share Posted August 2, 2023 I'll join the chorus - I have the same problem and likely the same reaction everyone has. My problem is I run a business using Evernote. This error wipes out my ability to run my month-end. Has anyone found a similar product that we could migrate to? Link to comment
Level 5 PinkElephant 8,695 Posted August 2, 2023 Level 5 Share Posted August 2, 2023 Sufficiently discussed. If you want to search, make a general search first, then apply filters to the result. We hope (without knowing) that the next update will fix this, and hopefully other shortcomings. 1 Link to comment
Laura H. 0 Posted August 2, 2023 Share Posted August 2, 2023 Same. Just edited a note in my History notebook and have now lost permissions to my notebook. Using a MacBook Pro. Notebook doesn't even show up in my list of notebooks any more. This is scary -- how many of my notebooks are going to disappear!!? Link to comment
LateToTheGame 31 Posted August 2, 2023 Share Posted August 2, 2023 Not the case for me. My whole system is broken. Search, internal links, links from other programs, saved searches ... my whole Evernote system is broken and unusable. Link to comment
bartorama 0 Posted August 2, 2023 Share Posted August 2, 2023 Dear Evernote Dev team, We appreciate you are working to fix the issue at hand as soon as possible however, a _working_ version (any!) is better than waiting for an update to the update that fixes the update that was broken. That should be priority number one. Workarounds are great, but they require _work_ and we have enough on our plate without extra. Please provide us the ability to roll-back to 10.58.xx (or whatever came before 10.59.5 that crippled usability and/or a link to Mac, Windows, etc platforms previously working versions with roll-back instructions. That is an easy "fix" to us marooned users while you sort out whatever faulty code is... at fault. Thank you for your understanding and urgent attention to the issue at hand. Link to comment
Bob-on-Evernote 3 Posted August 2, 2023 Share Posted August 2, 2023 On 7/26/2023 at 5:28 PM, agsteele said: There is a bug in v10 59.5 which is affecting some users. I haven't seen it but I think that searching in an individual notebook can produce the error. Instead search on all notes and see if that works. Alternatively others are reporting that they have rolled back the software to the previous version. Thanks, Expert. Doing a search from Home as opposed to within a notebook seems to be a successful work-around. I was also able to sign into the Evernote website and do a search within a notebook. However, I didn't try this repeatedly and someone mentioned that the problem emerged after several searches within a notebook. I wonder if the programmers are aware of this? Certainly, they keep their eyes on the Community, yes? On 7/26/2023 at 5:28 PM, agsteele said: There is a bug in v10 59.5 which is affecting some users. I haven't seen it but I think that searching in an individual notebook can produce the error. Instead search on all notes and see if that works. Alternatively others are reporting that they have rolled back the software to the previous version. Link to comment
Level 5 PinkElephant 8,695 Posted August 2, 2023 Level 5 Share Posted August 2, 2023 1 hour ago, Jason Goldsmith said: ... my whole Evernote system is broken and unusable. Looks like your EN install is broken. Log out, uninstall using Revo Uninstaller, restart the PC. Download the installer from the EN website. Install, log in. You see your account, and can use it. For full offline use let the app run for a while - it will download your content to local storage. 1 Link to comment
Alxa 492 Posted August 2, 2023 Share Posted August 2, 2023 On 7/31/2023 at 8:06 PM, AlbertR said: But why the hell it is impossible to EN to simply remove this damned version from their download servers? 🤔 Actually I think the windows version is not for download anymore. On my windows machines https://evernote.com/de-de/download only gives me the link to the 10.54.4 version for mac (.dmg). No windows download on the official website actually. Obviously a roll back for mac, too. No idea, why they do not offer the roll back for windows, too. Maybe only a bad linking? Link to comment
Qkew 3 Posted August 2, 2023 Share Posted August 2, 2023 @agsteele is correct: tho I do not have searching abilities in specific notebooks, 🤔 the same search in "Notes" gets the job done. Link to comment
Evernote Expert agsteele 3,055 Posted August 2, 2023 Evernote Expert Share Posted August 2, 2023 Having undertaken the search in Notes, it is then possible to add a filter to limit the search to a specific Notebook. Link to comment
MikeyNYC 0 Posted August 2, 2023 Share Posted August 2, 2023 I'm seeing the same thing. I'm using the macOS app. Please fix. Link to comment
shales001 2 Posted August 2, 2023 Share Posted August 2, 2023 I am having this issue, as well. (Error: You no longer have access to the ___ Notebook" when I try to search in a Notebook. I used the workaround of searching all Notes, then filter by Notebook. Seems to be working for now. I hope they fix this issue soon. Link to comment
AlbertR 689 Posted August 3, 2023 Share Posted August 3, 2023 12 hours ago, Alxa said: Actually I think the windows version is not for download anymore. Yep - link points to a 10.54 which is more than one step back 🤔. Unfortunately I didn't log newly introduced features with all the versions - so this might be one of the pre-RTE versions? Beforehand it's a good sign that 10.59 has been removed. But it's a kind of chaotic (italian 😉) management of the problem 😞 Link to comment
AlbertR 689 Posted August 3, 2023 Share Posted August 3, 2023 25 minutes ago, AlbertR said: Unfortunately I didn't log newly introduced features with all the versions But EN does it 👍: Previous release notes for Evernote for Windows 26 minutes ago, AlbertR said: so this might be one of the pre-RTE versions? RTE itself is not mentioned directly. But 10.55 was the first one with the phrase "We are focused on strengthening the foundations of Evernote across all platforms.". So they are refocusing to really stable sync methods? 🤔 1 Link to comment
Alxa 492 Posted August 3, 2023 Share Posted August 3, 2023 Thank you for the link. This is really a huge roll back step. Just checked, onboarding for windows users still not possible as there is no official windows client download offered. Something serious must be going on... Lost trust in the software and the new development handling with it, switched to legacy only on windows until this is sorted out by Evernote. 1 Link to comment
Evernote Expert agsteele 3,055 Posted August 3, 2023 Evernote Expert Share Posted August 3, 2023 1 hour ago, AlbertR said: Beforehand it's a good sign that 10.59 has been removed If I go to the Download page, click download I get 10.59.5 Link to comment
AlbertR 689 Posted August 3, 2023 Share Posted August 3, 2023 2 minutes ago, agsteele said: If I go to the Download page, click download I get 10.59.5 Hmm, re-checked on my site (Evernote kostenlos herunterladen) from a Windows desktop - it downloads Evernote-10.54.4-mac-ddl-ga-3978-986a1704b8... - Chaos 😞 Link to comment
Alxa 492 Posted August 3, 2023 Share Posted August 3, 2023 2 minutes ago, AlbertR said: Hmm, re-checked on my site (Evernote kostenlos herunterladen) from a Windows desktop - it downloads Evernote-10.54.4-mac-ddl-ga-3978-986a1704b8... - Chaos 😞 Exactly, this is what I am seeing as well. Total chaos 😔 Link to comment
Mike P 2,946 Posted August 3, 2023 Share Posted August 3, 2023 34 minutes ago, agsteele said: If I go to the Download page, click download I get 10.59.5 Same here, but the name of the download is now hidden. So you either have to at least begin the download or start looking under the bonnet of the download button to find out what the current download is. Link to comment
Level 5 Dave-in-Decatur 3,998 Posted August 3, 2023 Level 5 Share Posted August 3, 2023 For those looking for versions of Evernote for Windows prior to 10.59.5: https://evernote.en.uptodown.com/windows/. They have 10.58.8 and earlier. 1 Link to comment
Jeffav 0 Posted August 3, 2023 Share Posted August 3, 2023 Same issue 'permissions lost' in version 10.59.5 Hope this is not a sign of how things are going to go with Evernote loosing most of their staff a decision by the new Italian owner, Bending Spoons https://www.theverge.com/2023/7/9/23789012/evernote-layoff-us-staff-bending-spoons-note-taking-app Link to comment
Bob-on-Evernote 3 Posted August 3, 2023 Share Posted August 3, 2023 13 minutes ago, Jeffav said: Same issue 'permissions lost' in version 10.59.5 Hope this is not a sign of how things are going to go with Evernote loosing most of their staff a decision by the new Italian owner, Bending Spoons https://www.theverge.com/2023/7/9/23789012/evernote-layoff-us-staff-bending-spoons-note-taking-app Thanks, Jeff, for that news. I didn't have a clue until this moment. That gives chill bumps -- I've got so much material on Evernote, as most of us probably do. Anyone have a RIVAL APP they'd recommend??? Thanks in advance! Link to comment
Mike P 2,946 Posted August 3, 2023 Share Posted August 3, 2023 21 minutes ago, Bob-on-Evernote said: Anyone have a RIVAL APP they'd recommend??? Quite a lot of discussion here that might start you off: I'm currently looking at I still prefer EN, but if 10.59.5 is not a one-off, I may need to reconsider Link to comment
EHamFLTX 1 Posted August 3, 2023 Share Posted August 3, 2023 47 minutes ago, Mike P said: I'm currently looking at I still prefer EN, but if 10.59.5 is not a one-off, I may need to reconsider I sure hope it doesn't come to this. Up to this point, I had been appreciating the ability to use Evernote as a "Personal/Business Archive App" and OneNote as an "Active Business Project Use" app. The separation worked well for me. Link to comment
Marsha in Arizona 0 Posted August 3, 2023 Share Posted August 3, 2023 On 7/27/2023 at 8:32 AM, stampchamp said: I get the same PERMISSIONS LOST to my notebook. I have the paid version. This is ridiculous! I also pay for this service and this just started happening to me also. I have had Evernote for years so this is really upsetting Link to comment
mejacobson 0 Posted August 4, 2023 Share Posted August 4, 2023 Same problem on my Macbook Air. Any idea when they are going to fix this? This is a deal killer. Link to comment
Level 5 PinkElephant 8,695 Posted August 4, 2023 Level 5 Share Posted August 4, 2023 Hopefully with the next release. What does work: Search without any notebook selection first. When the list from the general search shows, add a filter for notebook and tags. 1 Link to comment
oma5 7 Posted August 4, 2023 Share Posted August 4, 2023 It looks like even though it says "Permissions Lost" they're really not lost. It is a bug in the software for sure. Pink Elephant's workaround works fine. Writing software is like whack-a-mole... you fix one thing and another problem pops up. It's just the nature of the beast. And then when you introduce a new feature, chasing all the new bugs starts all over again. It's annoying but as long as there's a workaround, it's tolerable. I'm willing to be patient. I still think Evernote is the best of them all! 1 Link to comment
fhwimberley 0 Posted August 4, 2023 Share Posted August 4, 2023 Same problem. Does Evernote monitor this forum and how long does it take for them to address the problem? I've not seen, or I have missed, any response from the company. Link to comment
dbm015 6 Posted August 4, 2023 Share Posted August 4, 2023 On 7/28/2023 at 6:40 PM, amInMarina said: possible work-around for the "Permissions lost" problem : Go to "home" Go to "Notes" under the Notes list panel, select the filter icon, then in the filter form (add filters) specify the notebook (the "Located in" field) you want to search specify additional filters, including tag(s) NOTE: if the filter form does not show a "Located in" field, you'll have to try other options, including boolean search of notes where you specify your search terms and include notebook: and or tags: in the standard search bar. Have not tried on the web app, but the windows desktop app works OK. If the "Located in:" does not show up in the filter form, you know the notebook will have the permissions problem and you'll have to start over (with home>notes ...) Good clear and concise summary of successful workaround. Successful on Windows desktop version. Tried it on web version - also works, but pay careful attention to the filters actually "taking." I mean that the web version failed to apply the second filter for tags, but immediately selecting that same filter for tag again was successful. This seems to be a difference between desktop and web versions, but I will try to replicate my findings on both platforms and report here. Link to comment
RussP41 11 Posted August 4, 2023 Share Posted August 4, 2023 I haven't read all 95 posts above, but just adding my name to the list. I'm experiencing this same problem on Windows 10. 10.59.5-win-ddl-public (5236) Editor: v174.13.3 Service: v1.70.3 1 Link to comment
DAK1 1 Posted August 4, 2023 Share Posted August 4, 2023 Ditto. Just started today. No idea what triggered it as I use Evernote all day long. 1 Link to comment
JoEllen 1 Posted August 4, 2023 Share Posted August 4, 2023 Same as RussP41 above - I'm adding my name for Windows 11. It's unsettling to receive this message. And I have received it now for two notebooks, one Wed, Aug 2, and one today Fri, Aug 4. And I'm noticing the first report was July 26 - so this has persisted for over one week. 1 Link to comment
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