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Bigkhoai

ANSWERED Sync Issues/Connectivity Issues.

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I had the same problem on both Windows, IOS and android

 

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Evernote does not work properly in my Chrome browser.

Most of the time I can log in, but I cannot interact with anything on the page. If I refresh the page, it does not load at all. The Task manager shows the tab using a lot of CPU (up to 90%) and eventually Chrome asks if I want to kill the page. 

image.png.8cb0a80bf5163bf61ee0824eab5c98f3.png

 

I am able to log in using Firefox and type/create notes etc. After doing that in firefox, using it in Chrome worked again for a short while. However, after a few minutes of typing, the site froze again. It did not save the changes I made and I cannot interact with the screen. 

image.thumb.png.c38b0e17b5434b1604b8890c144ea8c9.png

 

This happened to me about a week ago, but I brushed it off as a connection issue. However, now I'm seeing that is not the case. Even just having that frozen tab open slows the rest of my tabs.

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me too. So waste time for this issue

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image.png.010c89dad1d5cfc8a01d08ac264600c0.png

 i am having very good internet connection ..............,i am using windows 10. 

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Hello.Evernote worked well before I reinstall my phone. It kept telling me that the internet wasn't able and I couldn't log into evernote right now. But the internet was good.I could do everything except evernote.I'm using lenovo android 5.0.Do you have any solutions for this problem? Thank you.

Screenshot_2020-05-09-14-38-55.png

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A week ago, I encountered the same problem like this. Sometime I can login and can't login.  When I view Activity Log, here is the log:

18:24:33 [ERROR  ] [2820] [2256] 0% HTTP request failed, code: 429, error: OK
18:24:43 [ERROR  ] [2820] [2220] 0% HTTP request failed, code: 429, error: OK
18:24:45 [ERROR  ] [2820] [3196] 0% HTTP request failed, code: 429, error: OK
18:24:55 [ERROR  ] [2820] [2284] 0% HTTP request failed, code: 429, error: OK

I tried the Evernote Web version but it can't login too, it alway send 418 HTTP Status Code with a blank page. To post on this thread, I must use VPN.

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Hi all My Evernote has not and will not sync.  All the options are checked in settings.  I only use two devices.  It synced once when I started using Evernote in Feb this year but wont sync again.  I have 60mb left for this month.... I do the notes on my computer. I have attached the synchronization options, a clip showing only the two devices used and the web version showing last updated feb13th. Any help will be really appreicated.

 

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I'm try connet Evernote from Chrome Browser but not working ., and i download app from Evernote website ,but It not connect system , help me !!!!

everr.jpg

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Evernote does not sync iPhone images inside notes to the Evernote-cloud - they just remain on iPhone + show as whitebox (with or without black frame; sometimes with question mark) on Web, Mac, and my new iPad.

As I have taken such notes over a course of weeks/months/years and have about 2800 notes overall I cannot possibly tell what notes are affected.

So the advice shown elsewhere to "make a change to your note so syncing is attempted again" doesn't work anyways: even if I do this the result is the same (see attached: just added "abc")

All software versions are completely up to date.

If this persists, then Evernote - after paying premium for years - is actually unusable and totally failed me since I cannot possibly export data from an iPhone (that's a Mac/PC-only feature I gather).

If you can help in any way it would help me keep my Evernote account.

I've been a strong supporter of this tool and may have trusted it too much.

Thanks a big lot in advance!
Best - Maku

PS: Frankly, being in Software myself since 1981 I cannot understand what the problem is in keeping simple data as this synced properly. I'm not asking to drive a car autonomously. It is merely data in an extremely simple data model. There is exactly zero engineering challenge about all this.

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1 hour ago, Maku said:

Evernote does not sync iPhone images inside notes to the Evernote-cloud - they just remain on iPhone + show as whitebox (with or without black frame; sometimes with question mark) on Web, Mac, and my new iPad.

Have you contacted Evernote support?  https://www.evernote.com/SupportLogin.action

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Hi All,

We've received several reports of connectivity/syncing issues over the past weekend.

I'm centralizing those reports here, and I will follow-up as soon as I have more information.

If you experienced a syncing issue, please let us know here!

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Include me with this problem too. I've never had problems with Evernote in this regard, but now I cannot do the following:

1/ Cannot sign into the desktop app (Mac OS)

2/ Cannot even sign into the Evernote website (https://www.evernote.com/client/web?login=true) to see what is going on with my account --- "Sorry, we're having some trouble loading Evernote Web.Try reloading the page." Tried different browsers.

The only thing that has changed in the last few days is that I removed one device from my (basic account) because I could not get Evernote to work on my iPad (and still doesn't work). But I suspect that is coincidental because I should at least be able to sign in.

Very frustrating... any help is appreciated. Thanks!

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(Although this thread is old, I am adding on here because of the same problem on iOS.)

Problem: I can't use Evernote on a new iPad because of this error message:  "Problem connecting to Evernote. Please verify your Internet connection."

It only uses WiFi (no mobile connection). I have no other problems with the internet network on other devices or apps. Tried reinstalling the app and restarting the device. I also have an iPhone where Evernote works perfectly (I just checked).

Any suggestions please?

 

Related? I cannot sign into the web for Evernote, either. A poster said sometimes a country might change the firewall settings. I have no idea if that has happened here in Malaysia in the last day or two. I doubt my ISP would even know or volunteer that info... That would be another rabbit hole.

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iI'm loging by account google , but i ca't view my note , the website show message like picture image.thumb.png.6cb0195efc9491b60a0e2b3bff399653.png

What is problem ?

When is problem fixxed ?

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I am still unable to sync my laptop with the web version... I have just had my upload reset my 60mb for the fourth month and only been able to sync the first day I used it. i.e only use 1 lot of the 60mb per month upload, should have had 3 more times I could upload 60mb.

 

I have just noticed that my computer version is stuck on the date of Feb 13th... I can not get rid of the calendar or change it. Ive added a pic to show.

4.JPG

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It seem most of these issues came from Viet Nam Region. I am having the same issue with both IE/Firefox/Chrome/Android/IOS. It's frustrating having no access to 5 years worth of note/book/recipes of my work. I don't have anything else to show beside all the same stuff above, there's nothing else we (the users) can do.

(android/ios) Continue with google -> Registration error, you cannot register at the moment (I need to log in, not creating new account).

(android/ios) Typing my email trying to log in -> Log in Error, you cannot register at the moment, likely caused by a bad connection to the internet (I can watch youtube/netflix on 4k just fine)

(PC) Log in with Web client -> having trouble loading Evernote web, try reloading -> Press reload and the loop start.

(PC) I install evernote app -> could not connect to server, check your internet -> uninstall fixed this problem.

In case some question about common sense show up, the answer is "Yes I've tried": fire wall, reinstall, admin permission check, add-on, check your internet (yeah....right). I'm afraid I cannot mess around my IE setting and Internet TCP setting (turn this one on/off, etc...) because it might cause chain problem.

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21 hours ago, Shane D. said:

@Bigkhoai @self-start @ChauAC @Hanhhd @Ng H Nhan @Lam Tran @Andrew Lee @Rowena H @lexidesu @Maku

Thank you for reaching out!

To clarify, are you still encountering the syncing/connectivity issues? Or, are you now able to use Evernote successfully?

Let me know as we are further investigating into the possible root cause of the reported issues.

Until now, I still can't log in.

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Posted (edited)

Still can not sync.

 

This morning it has frozen on my computer so I can not use it AT ALL.  I can not even exit out of it.

 

Edited by Rowena H
Discovered the app has frozen.

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No change at all. The exact same problem persists until now. We just cannot sign in. No matter which web browser and which platform/device.

One of my friends did me a favour to check the problem from his side and was able to sign in (after a very long time) with Ubuntu Linux on a PC--- but that is a bit exotic!

I have even changed my DNS settings by using Cloudflare, but nothing works.

Thanks for looking into this urgently.

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I'have the same problem. My region is Russia, Saint-Petersburg.

I can't login at all (iOS app, web -safari & chrome)

 

But if I use VPN, everything works fine!

I think that main reason could be  backend filter (flud/api protection) or ddos protection on the Evernote server side.

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Screenshot 2020-05-12 at 14.52.10.png

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Temporary solution: Use older Evernote web version, this work and let me access to my note again.

Log into your Evernote forum account on PC.
On the top right of your browser, click on your account's name ->> Account setting

You will then go to your Evernote account summary. Scroll down from account summary and check for "EVERNOTE WEB"

Click on "GO BACK TO PREVIOUS VERSION". Now you can go back to the top of your browser, click "GO TO NOTE" on top right near your Account name.

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There seems to be a slight improvement. For the first time (in a long time) I can sign into a web browser to see my notes. Happy about that!

But I still cannot sign in from my iPad. Seems like there are still some persistent problems with iOS. It provides strange feedback such as not recognising my email address (username).

Hopefully it all gets sorted out soon.

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Hi,

I will summarise here for all and then you can DM me Shane if you need more info. Thanks.

What I can do:

I can sign into Evernote using a web browser. I can access my notes from the web. That much is working from my iMac.

I can sign into the iOS application on my iPhone (latest version). That's good.

What I cannot do:

I cannot sign into the desktop application on my iMac. That fails and delivers this message: "There was an error validating e-mail"

I cannot sign into the iOS application on my iPad (latest version). "Error communicating with the Evernote servers." [Happens when signing in with Google]. "Invalid Email - Enter a valid email address" [Happens when signing in from my email address]

Note: There is no problem with my email on any other service.

Hope you can help sort out this pesky problem soon.

Many thanks!

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@PeteMr Thank you! I've reached out via DM with further instructions.

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I can't log in on Win 10 desktop - get this error.  Can't connect to server. Please try again later.

From Log: 13:02:47 [ERROR  ] [9800] [21916] 0% HTTP request failed, code: 429, error: OK.

On the web via Chrome is ok. 

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16 hours ago, mylooms said:

I can't log in on Win 10 desktop - get this error.  Can't connect to server. Please try again later.

From Log: 13:02:47 [ERROR  ] [9800] [21916] 0% HTTP request failed, code: 429, error: OK.

On the web via Chrome is ok. 

Hi, and welcome to the forums. Is the problem still happening? This sort of connectivity thing can be temporary and just resolve itself after a bit.

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Hi, I have been trying to log in to the Evernote app on my windows laptop and faced the same issue. Tried reinstalled and the app just can't seem to connect to the server for the past couple of days.

Activity log says 0% HTTP request failed, code: 429, error: OK

Appreciate if you can help to resolve this.

 

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Evernote app on my MacBook Pro is crashing a couple a times a day and won't sync when I quit the program. It just keeps going on and on (spinning sync icon animation) until it crashes the app. Anyone else having sync problems on app on MacBook Pro? Ran the Activity Log. Full of syncing errors.

2020/05/26 17:49:48:461 I|*   26076 -[ENSyncEngine(Notes) syncNotes:retryOnError:ignoreClientUUIDs:] | Syncing 1 notes...

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So, I posted about this issue earlier this month and I still have this problem. ( I see my post was moved here and it turns out I wasn't the only one with this issue.)

I'm using Google Chrome with Windows 10. I can log into Evernote and it loads my initial notes. After a few seconds I cannot interact with the screen and eventually Chrome asks me if I want to kill the page. 

Are there any updates on this issue? 

 

I can say though that Windgesskyhigh's workaround works for me as well. 

On 5/13/2020 at 4:40 PM, Windgesskyhigh said:

Temporary solution: Use older Evernote web version, this work and let me access to my note again.

Log into your Evernote forum account on PC.
On the top right of your browser, click on your account's name ->> Account setting

You will then go to your Evernote account summary. Scroll down from account summary and check for "EVERNOTE WEB"

Click on "GO BACK TO PREVIOUS VERSION". Now you can go back to the top of your browser, click "GO TO NOTE" on top right near your Account name.

 

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