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Austin G

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Austin G last won the day on September 22 2018

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  1. Thanks for this report. We're investigating this now.
  2. Thank you so much for your post, which help me resolve the black screen issue very well.

  3. Thanks for the confirmation. For anyone else needing this fix, we've now exposed this in the options menu. You can also use these steps to fix the black panel issue: Select: Tools > Options > General Disable "Enable Hardware Acceleration"
  4. I've opened a support ticket to investigate this further. Please check your inbox and reply when you have a moment. Thanks.
  5. Thanks for the confirmation! After disabling the option, select File > Exit. This should keep the option disabled even after you restart your PC.
  6. @dustynrobotsThanks for the report. Please try these steps to fix this issue: Select: Tools > Options > General Uncheck "Enable Hardware Acceleration" Let us know if the issue continues after disabling the option. Thanks!
  7. Thanks for the report. The print preview is now expected to show in the default PDF viewer. To access the page select option, select File > Print. Currently, margins set from the page setup option are not applied to the printed page. We're aware of that issue and working on a fix.
  8. Our web clipper allows a user to clip a site that may have a missing src URL. If a user exported that note, the Evernote for Windows Desktop would not allow the note to be imported back into the account. Since the Web Clipper allows a site that contains an empty image src url to be saved, we allowed the Evernote for Windows Desktop to import that note.
  9. Thanks for this report. I understand that you're seeing the issue with our new app. You can switch back to the previous version of the web app from your settings page: https://www.evernote.com/Settings.action. Our new web app is still in beta, let us know if the issue continues after switching back to the previous version.
  10. This should no longer be the case after the 6.16 release. Let us know if you still see this issue. Thanks.
  11. Thanks for the report. We're looking into this.
  12. Thanks for these reports. Writing to confirm that it's in our backlog.
  13. @zolee Thanks for the report. This issue should now be fixed in our 6.16. beta 1 release. You can install it from the post below. Let us know if you still see the issue after updating. Thanks!
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