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Austin G

Evernote Staff
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Austin G last won the day on February 16

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  1. @Mat A door @Kirkekulturgs It could be that the legacy app stopped syncing on those dates. The notes should still be saved in your legacy app database. Please try reinstalling it and logging in to verify that. You can reinstall the legacy version of Evernote from here: https://help.evernote.com/hc/articles/360052560314 If the notes are visible in the legacy app you can export them from the legacy and import them into the new app to sync them, or DM me you activity logs here to troubleshoot the sync errors with the legacy app. Please let me know if the missing notes do not appe
  2. Thanks for this report. How recently were these stacks created? To help isolate the issue, please confirm if the stacks appear on Evernote Web: https://www.evernote.com/client/web Thanks again!
  3. Thanks again for reporting this. We apologize for this experience and will continue to investigate this issue. Do you recall which app you used to capture these screenshots?
  4. @Cordy91Thanks for the report and for purchasing premium! It sounds like the Evernote app is having trouble recognizing the upgrade. We're looking into this now. In the meantime, please try signing out and back into the app. The upgrade should be recognized after that. Let us know if that's not the case. Thanks again!
  5. Hello, thanks for the report. May I request a copy of this note? Please right-click the note and export it as a .enex. Please send me the .enex file here in a DM for testing. Thanks!
  6. This and update date editing abilities are around the corner. Thanks for the request!
  7. We are working on a fix for this! thank you for your patience.
  8. Thank you all for your patience while we continue to look into this issue. In the meantime please use Evernote Web to access your notes: https://www.evernote.com/client/web
  9. Thank you for these reports, and verifying that logging out and back in does not fix this issue. We're looking into this now. I will reply here with an update shortly.
  10. Thank you all for these reports. We're looking into this now. In the meantime, please try enabling a VPN to use Evernote for Windows Desktop or use Evernote Web to access your notes. Thanks for your patience while we continue to investiagate this.
  11. We are still investigating the issues. Based on the mixed responses, there could be a few different issues reported here. Are you able to log in using the web or do you also get an error? Some of the issues appear to be network specific. If you have access to a VPN, enabling it may allow you to login.
  12. Thank you all for these reports. We're investigating this issue. Please let us know if you're still experiencing this issue. If you continue to see the error, please use Evernote Web to access your notes while we work on a fix.
  13. Thank you for this report. To fix this, please dismiss the in-app password prompt, and select File > Sign out and sign back in from the sign-in window. Let me know if the sync issue continues after logging back in. Thanks,
  14. Thank you all for your patience as we worked on a fix. This issue is now fixed in our latest GA release, Evernote for Windows version 6.23 GA. You can install it from the link in our release post:
  15. Thanks for your patience as we continue to identify the cause of this Sign in with Google issue. As a workaround, please create an Evernote password for the account. Go to https://www.evernote.com/ForgotPassword.action Enter your email address and click "Send Verification email" Click on the password reset link in your inbox and create a new password Open the Evernote for Windows Desktop app Enter the email address and new password
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