Austin G

Evernote Employee
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Austin G last won the day on November 9

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About Austin G

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  1. Problems entering notes (PC - html)

    Hi. This is a known issue that is scheduled to be fixed in version 6.8. Please let us know if the issue continues after 6.8 is released. Thanks!
  2. @geeek Thanks for the report. If you haven't already, try selecting File > Sign out and logging back in. If that doesn't work, try these steps: Go to: https://www.evernote.com/Devices.action Find your Evernote for Windows Desktop app and select Revoke access Log back into Evernote on your PC Let us know if that doesn't help. Thanks.
  3. Thanks for the report. This issue should be fixed with version 6.8 You can try it out now by installing the beta version from this post:
  4. Evernote for Windows 6.8 Beta 4 Released

    Thanks for the report. What program are you using to capture the screenshot? Can you post the link to the article that was clipped? There are some image formats the clipper doesn't currently support. (webp images is one example)
  5. Evernote for Windows 6.8 Beta 4 Released

    Not typically, no. But from my understanding of the issue I think it's necessary in this case. Please let us know if you're unable to update to 6.8.4 after uninstalling 6.7.2 from the control panel, then installing it from the link.
  6. Evernote for Windows 6.8 Beta 4 Released

    Thanks for the report. I've added this issue to the backlog. Does the same issue occur if you right-click the PDF, select "View as an attachment"?
  7. Evernote for Windows 6.8 Beta 4 Released

    Thanks for the report. We're working on a fix.
  8. Thanks for the report. We're looking into this.
  9. Evernote for Windows 6.8 Beta 4 Released

    @gustavgiThanks for the report. To confirm, does the content appear after selecting File > Exit and reopening the app, or is the note panel still blank after reopening Evernote? If this happens again, please send a log using these steps. Press and hold the CTRL key, and select Help from the file menu Check Enable Javascript Console Logging Click on 2-3 different notes Select Help > Activity log Send me the log via forum DM Thanks!
  10. Evernote for Windows 6.8 Beta 4 Released

    Thanks for the report. If you move to a different note, and back to the tagged one, are you able to then delete the tag?
  11. This can be done by selecting the menu icon (three vertical dots) in the share window, and selecting "Email copy of note".
  12. Evernote for Windows 6.8 Beta 4 Released

    thanks for the update and additional info. We're looking into it!
  13. @johnsemmens Thanks for the report. This is a known issues with version 6.7.5. This is scheduled to be fixed in the 6.8 GA, and no longer occurs in the 6.8 beta 3 or 4. Please let us know if you're still seeing the issue after updating to 6.8.
  14. Evernote for Windows 6.8 Beta 4 Released

    Thanks for the report. I'm trying to reproduce on my end with the .enex, but can't. What's your note list set to? Snippet, Top List, Side List, etc. Does the crash continue after selecting File > Exit and reopening the app?