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Austin G

Evernote Staff*
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Austin G last won the day on February 16 2020

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About Austin G

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  1. Thanks for these reports and the logs. Please try these steps to troubleshoot this issue: Go to https://www.evernote.com/PersonalSettings.action Uncheck "Enable V10+ web client" Select "Go to notes" Please let us know if the issue continues after disabling the V10+ web clients option. Thanks
  2. Version 4.6 may not sync. Please log into Evernote Web to verify notes are syncing.
  3. Thanks for these reports. Please DM me your browser console logs using these steps 1. Go to https://www.evernote.com/client/web and reproduce the problem. 2. Select the options icon **(⋮)** in the top right corner of the Chrome Window 3. Select **More Tools > Developer Tools** 4. In the Developer Tools Window, Select **Console** 5. Right-click a blank section of the Console Window 6. Select **Save As...** 7. Save the console logs and send them to me here in direct message thanks again
  4. I understand the issue is isolated to viewing the note using the public share link. You should see a scrollbar below the table to scroll and see the rest of it. If that's not the case please post the link here or send it to me in a DM if you do not wish to post it here. Thanks
  5. @markjlThanks for reporting this issue. There is a known issue where recently tagged notes or recently installed clients may demonstrate this behavior. We are working on fixes for those issues. How long ago were the todoist tags added to these notes? If you try again now does it work? Lastly, does the same issue occur when using evernote web: https://www.evernote.com/client/web?
  6. thanks @bobrep. Yes there are two separate accounts tied to two different addresses. Looks like both accounts were created in 2016 and the gmail account has been in use since. Use these steps to merge the content of your two accounts: https://help.evernote.com/hc/en-us/articles/209004867-Merge-the-contents-of-two-Evernote-accounts The steps ask you to export the notes from one to the other. Since it sounds like your gmail account contains most of your content I recommend moving your notes from the comcast account into that account. Even if you already upgraded the comcast.net acco
  7. Thanks for these posts. We do not yet have an ETA on when copying images will return to the windows desktop app. I will post an update here when I receive one. Thank you for your patience.
  8. Thanks for reporting this issue. I'm happy to help find the notes. In most cases the missing notes are tied to a separate account associated with a different email address.. I've followed up to your email to help further. If you haven't already try logging in using your other email addresses here: https://www.evernote.com/Login.action Revoking the previous sessions does not delete notes. It should only force log out the clients that are logged into the account.
  9. CTRL+Z after you paste the link will remove the inline video preview.
  10. We're looking into this now. Thanks for these reports. This issue appears to impact the installation from the app store only, but not for all customers. Please try uninstalling the app from the app store and reinstalling Evernote from https://evernote.com/download/. Please let us know if the issue continues after installing the direct download version of the app.
  11. Thanks for the report and confirming the fix. The issue should now be resolved for all customers. Please let us know if you see this again!
  12. thanks for this feedback and I apologize about that. I'll will make sure that this issue and resolution has been communicated to the rest of the team.
  13. Thanks for these reports. All issues related to images lost when merging notes should be fixed in the latest version 10.11 release. Please let us know if you see this issue on version 10.11. thanks.
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