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Inline note images are broken on external share (showing 503 Forbidden errors on images)


Exivus
Go to solution Solved by agsteele,

Idea

Posted

I'm not sure when this started, but I recently tried sharing a note with a public link. This has always included images and displayed fine up until [somewhere near] now.

PDF attachments seem to be fine, but inline images are now all broken. When inspecting each, they are returning a "503 Forbidden" error page. This is happening with a note that's been created last week, 4 months old and ones that are 2 years old. 

All notes show the inline images fine on my desktop client; but no longer on my shared public links; each is a broken image. Worked fine aabout a month ago, but sometime between now and then it stopped working and I don't know exactly when.

Anyone else getting this? Is this new? Anyone know a fix?

What's going on with Evernote?

12 replies to this idea

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  • Evernote Expert
  • Solution
Posted

Other users report this issue has been resolved after correcting the Evernote support team. Close your browser then return and check whether this issue is still affecting your notes.

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Posted

I'm experiencing nearly the same thing. The differences include my browser is reporting a 403 Forbidden not a 503 Forbidden message and my PDFs *are* affected too. 

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  • Ex Employees
Posted

Same issue here: https://www.evernote.com/shard/s373/sh/c9678945-dc1f-e2bf-4175-ef96fcfeef0e/v0EZ0kV2GNd34uaL6w3EyxzLoZAs2R-ar6NJN_ktPVJVS00VEmqIcVoPyQ 

I downloaded the .jpeg on my mac and attached it to a note using the desktop app. But it doesn't seem specific to a certain device or method of attaching the image. I had the same issue when attaching images using the web app.  I'll also submit a ticket. Thanks @agsteele! 🙂

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Posted

Has anyone found a solution to this? I also just shared a note with a few others and none of the images are appearing - they show up as question marks...I submitted a ticket as well - but wondering if there's any quick work around anyone's discovered? Thank you for your help!

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Posted

I am having the same problem, and when exporting the note to my hard drive, even the included jpg file is empty. I can see the image in preview, but when I click it disappears?! 

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Posted

Hi there!
I recently encountered a similar issue with inline images in Evernote and found a solution that might work for you.
It seems there's a hiccup in Evernote's external sharing, and while they work on a fix, I used Filemail to upload the files and share them seamlessly.

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Posted
11 hours ago, Dave-in-Decatur said:

Improper market post reported (second one from the same account).

What?

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  • Evernote Expert
Posted

The user concerned appears to be promoting his own business in a number of threads.

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  • Level 5
Posted
9 hours ago, Exivus said:

What?

Specifically, the post (still visible as of 24 January) claiming that they had "recently encountered a similar issue with inline images in Evernote and found a solution that might work for you," and then linking to their "solution." Pretty sure that violates the forum rules.

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