nigeld27

Thank you @gazumped @Austin G @agsteele for your quick responses. For the record if anyone else has this problem in the future: I was not using the Microsoft Store version of Evernote, I was using the normal desktop executable. Also my access to Evernote by browser and iPhone app was never affected. Also I was using the latest Evernote and it was autodownloading and updated properly, as far as I could tell. The solution that worked was @Austin G's... I used Edge to successfully download the file (instead of Chrome/Brave which I usually use). Weirdly I double clicked on it, it said preparing to install or something, and then Evernote just opened up without any actual installation.

Hello, I am a paying customer. Can't remember what my subscription is called. For a long time I've been using Evernote on my Windows laptop. I have it set to update automatically. Recently (in the last three weeks) something happened to my app: Where the icon used to be on my task bar (where I would launch Evernote from every day) it shows a blank icon. When I search Evernote on my start menu (or whatever the start menu is called on Windows 10) it gives Application Error saying "The application was unable to start correctly (0xc0000005)". When I go to Add/Remove programs, it does not appear on the list to remove it. When I try to download the Windows App again from the Evernote site, the downloads fail. I test downloading other files from other sites and they work fine. Does anyone know how to fix this? Can you help, please? Thanks, Nigel