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Sayre Ambrosio

Evernote Expert
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Sayre Ambrosio last won the day on March 13 2023

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About Sayre Ambrosio

  • Birthday 05/02/1981

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Community Answers

  1. The native app for screenshots on the Mac is great. https://support.apple.com/guide/mac-help/take-a-screenshot-mh26782/mac#:~:text=On your Mac%2C press Shift,or use the Touch Bar).
  2. It gets tricky when you want to share as well. Guests can be added at no cost but inviting people to your workspace is the monthly cost per person. I learned that the hard way when I tested the app a while back. AI is 10 bucks a month (though it is more comprehensive than EN's current offering).
  3. PDFs: Click the PDF and then the three dots and select single or multiple pages. that will add the navigation arrows. Screen width can be changed by going to the app settings and then to notes. Scroll down to the bottom and you'll see these options where you can change the full width or readability mode.
  4. Just remember that with many free options YOU are the product not the other way around.
  5. This is a user to user form. 99.9% of us DO NOT work for Evernote/Bending Spoons. There are some employees here that monitor but that interaction is low and it's not the forums main purpose. We don't have access to employee channels. The pricing changes were announced end of last year and went out via all social media channels, email, et cetera. There is a good chance that communications went to a spam folder or your email provider never delivered them. (I have had that happen with multiple companies). Support channels are being restructured so response times are slow.
  6. If it is, I hope it's cheering for the Chiefs! LOL.
  7. You're not gonna get a response today because any customer service they have in the US has the Super Bowl going on and it's a Sunday so they're closed. The majority of customer service is probably in Italy where the new owners are from. As I type this, it's 6:32 PM on Sunday in Milan, Italy so again customer service is closed. You're throwing a fit over something that is regular business hours no matter what country you're in add in that they're super busy dealing with people and still getting processes in place isn't gonna get you very far.
  8. Heads up on OneNote for Mac and iOS. They are NOT the same as the Windows versions. As you use it if you also use it on Windows you'll find that especially on the desktop version that you will be missing features. It's been a wile so I can't give you super specific details on what is still missing but when I reached out a few years ago to the team they pretty much said too bad so sad get a Windows machine if you want the features. I don't believe there is a clipper for Safari either if you use that.
  9. I keep mine in there but I also keep two different backups. Just in case. Not because of security but because I want to make sure if EN is ever not around or I have an issue I can still get to them.
  10. It may not be BS's release. It may have shipped and be in the works to go out when Apple pushed a beta release that they didn't perceive coming out at the same time. It's happened with other apps I use quite a few times.
  11. I had the same issue I had to uninstall the widgets and then I did a soft reset on my iPhone, which is volume up volume down, push and hold the power button till it cycles. Then I re-added the widgets and they’ve been working fine.
  12. You aren’t the only one. There’s probably an incompatibility with the beta that released to leave yesterday from Apple and the Scannable one. I tried and uninstall and reinstall, which didn’t work so it this point I think you’re gonna have to kinda just wait till one updates again.
  13. I agree that you shouldn’t hijack somebody’s post. In regard to your question if you subscribed through an App Store, you have to take the billing up with that App Store Bending Spoons/Evernote can’t do anything about it if it went through an App Store.
  14. They do not offer phone support, so that is why you and others do not have/can't find the phone numbers. I don't think that they have ever offered direct phone support. At least not as long as I have been using them, even under old ownership. It's actually a common practice these days not to offer that type of support. All that to say, nobody here in the forums will have the number to share. I'm sure if they did, they would, but they can't share what they don't have.
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