Dave-in-Decatur

Very interesting. It seems to be a really random phenomenon (which of course would make it harder to fix). It doesn't happen to me every time, not even every day, but often enough to be annoying. I find that force-closing the Evernote app and starting it again fixes it for the time being.

Yes, there is a long-running thread about it: I filed a support ticket last year, and they said they were passing it on to the developers. When nothing happened, I asked again last month and was told "Rest assured, your concern has been noted and reported to our developers. While we may not have an immediate solution at hand, please know that we're working hard to prevent any such issues from arising in the future. Enhancing the user experience of Evernote remains a top priority for us." So blah blah, but they do know about it and are working on it, but no way of knowing how soon it will be fixed.

Thanks for catching this! I can confirm it (S22 Ultra, Evernote 10.80.0). I think it's an improvement, but like you say, not a complete fix. And it seems so weird for it to be broken in one method and not in the other.

Kindly read almost any reply in this thread for what's going on.

Welcome to the forums. It's other users here, not Evernote staff. Thanks for shouting, though; we might not have understood you otherwise. The Plus plan was discontinued 3 years ago. Meaning that for 3 years, you were getting a substantial discount. They allowed people who were on it to stay on it at the same price, but never said it would last forever. From Help & Learning (with my emphasis added):

Either Tab or Ctrl+M will move a bullet point or a whole paragraph right; add Shift to move left.

I've also noticed the blank Web client release notes. As for the Help Center, it does need, well, help. It still contains some outdated articles and links. But a simple DuckDuckGo (or Google) search for "Evernote release notes" gets you here: https://evernote.com/release-notes.

All I can say is that the first example is definitely a bug, but I personally have not experienced it (unless the experience has vanished from my brain, which I admit has bugs of its own). The second bug I can generally fix by backing out of the note and returning to it--almost every time, but not quite--but yes, it's a bug, and needs to be fixed. The 3rd item was acknowledged as a bug and fixed in a matter of days, as I recall. I can't speak to #4. 1. I don't have much experience regarding this, since I don't print much from Evernote. To try to understand it, I just tried printing a note that has a page of text and what should be a 2-page Web clip. It printed: the page of text; a p. with "Web clip" at the top and nothing else; the 2 pages of the clip, but with a few rows of a table missing; a blank page. So buggy, yes. Of course, Web clips simplified for editing print OK, though that's not always what's needed. In my limited experience Evernote generally prints what I need. It certainly has problems sometimes, but to say it "simply doesn't work" is the kind of exaggeration that makes these discussions difficult. 2. I just exported a note consisting entirely of 5 images to PDF, and it worked fine. 3.-4. I also don't have experience with HTML export. I don't think anyone has claimed that v. 10 was without bugs. Anyone who used versions 6 and prior for any length of time will remember the bugs that they had, and the long, long times it took to get some of them fixed. I invite anyone who doesn't mind getting their rose-colored glasses a little fogged to browse through the forum for those versions (https://discussion.evernote.com/forums/forum/225-evernote-for-windows-issues-versions-6251-and-under/), starting around the middle of 2020 (before v. 10 was released) and working backward. The level of criticism leveled at v. 10 now is no greater than what v. 6 received back then. Software has bugs. Sometimes they take a long time to get fixed. When a software company gets purchased and existing staff are let go, it can take a very long time for new support and technical staff to get things working well. Evernote is in the middle of all that. Such is my viewpoint. And that's it for me in this thread. It turns out I have actual work to get done in the coming months, and I need to step back from these forums for awhile. I'll probably pop in occasionally, esp. if I run into any issues myself. I truly wish everyone the best of luck in the weeks ahead.

Every discussion here is subjective (despite anyone's claim to the contrary). I really don't think there's a single function of Legacy that I miss personally (not that I remember it that well, TBH), and I like the features of v. 10 that Legacy lacked (not only consistency across platforms, but, for instance, backlinks). But that is due to my own needs, experiences, and expectations. There are people who did things with Legacy that I didn't, and for them the loss of some features really is a problem. But that doesn't make v. 10 useless overall. As for "buggy," that's something that almost needs to be defined every time one uses it. Does it mean "a function that doesn't work as it is planned to" (my understanding)? Or "a function that is poorly implemented" (subjective, but for instance the / commands with their everlasting nags)? Or "a feature that is missing" (which is not a bug at all IMHO)? Ferol's list is almost entirely feature requests of various kinds, with only a relatively small section labeled "bugs" at the end. So "buggy" may boil down to "has features, and will have new features, that I don't care for, but lacks functions that I need."

I agree, that would be great. The question is whether it could be implemented in, say, the Windows desktop client and in the mobile apps as well, where these things are arranged rather differently. Of course the width of the toolbar is somewhat device dependent anyway. BTW, I notice in your screenshot above that you have the note collapsed rather than expanded (double-headed arrow at top left). Here's my toolbar, showing all tools visible, in the desktop app in a window that mostly fills a 17" laptop screen, with the note expanded (which hides the center panel; almost the same can be achieved by collapsing the left panel with F10):

@BernieO, does the note have a lot of lists in it (bullets, checkboxes, etc.), or a complex header structure? There have been reports that the new function of collapsible lists is drastically slowing down editing of notes with large numbers of lists.

The problem, of course, is that there are people who use them more than formatting options, and they would be in here complaining if they were hidden. Being able to customize the toolbar, as was possible in Legacy (on Windows, anyway) would be nice. I'm not sure what it's implications are in trying to preserve a common interface across Windows/Web/Mac/Android/iOS.

This often happens when people log in to Evernote and accidentally use the wrong credentials (e.g. email or username). This causes Evernote to think they are a new user creating a new, empty account. Try logging in again, and be extra careful with the credentials, and see if everything is there.

This is actually not due to the UI but to a (IMHO) thoughtless implementation of the new AI Search button on the right, which seems to come with a massive amount of padding in front of it, forcing editing tools into the More button. It's been discussed here in several threads, and has been fixed since v. 10.80.3, I believe.

WRT the unified code base, I have several disagreements here. For one thing, it has nothing to do with Bending Spoons; it was one of the fundamental changes to v. 10 back in 2020. More importantly, it is absolutely a benefit to users who want to user Evernote for something more than a glorified indexing program on a single computer. The point is not editing a note on multiple devices at the same time (though I have done that with Android and Windows), but editing a note on multiple devices on different platforms and having a consistency of appearance, features, and functions across them all. Evernote Legacy never did that at all, period. "Let's see, can I do superscript on this device? What about strikethrough? I used a different font there for emphasis on Windows -- oops, Android doesn't have that font, emphasis gone." It is a useful and valuable capability, and worth the slower processing time to me, and apparently to others as well. And this doesn't even address the matter of Evernote's owners being able to develop the program in new ways across all platforms without running into insuperable obstacles, and the cost of having multiple teams of programmers doing the same thing at once. As for "Legacy sync was rock solid, never had text magically disappear, only once had a sync error in 13+ years." And never any conflicting changes either? That would be a miracle; or a result of only every using it on one device.

The Note width selection ("Optimize" 😅 or "Fit to window") is on the ... menu of a note also, and is also misplaced there. But it does exist in the main settings dialogs too. Perhaps the idea is to give very quick access to some particular settings, but it seems peculiar.

I can now confirm that I am experiencing the same thing, in Evernote 10.80.3 desktop on a Windows 10 laptop and a home WiFi network. I forced a reload (Ctrl+Help > Troubleshooting > Force Reload) twice, and I've been using v. 10 on this laptop for ages, so I'm confident that my database is all downloaded. Evernote data files in v. 10 on Windows are located in C:\{username}\AppData\Roaming\Evernote\ and this seems to be intact. I put the laptop into airplane mode, and could not get any note to open, only getting the message "Note unavailable. This note is not available offline, once back online the note will be available again." This applied to all notes of any age and type; yet the metadata and/or header info was present, since information showed up in Notes and Notebooks views, and on the Home page. It's clearly a bug. I don't have much need for offline access on my laptop, but I appreciate those who have reported it.

Just FYI, the forums are user-to-user. The Dev team is not here answering questions. Best available option is to report the bug to support: https://www.evernote.com/SupportLogin.action. Expect to get one or two robotic responses that seem to be addressed to very inexperienced users. Work through them and hopefully you'll get a meaningful response.

Yep. Myself, I think I'd usually want a new note created that way to be in the same notebook as the note I'm in. Hmm. Currently, it's context-sensitive: if I'm editing a note with the Notebooks list showing in the middle panel, the new note functions (Ctrl+N or click New Note) create the new note in the current notebook; if I have the Notes list showing the new note goes in the default. TBH, I'm not sure that / Enter is any easier than Ctrl+N. But what's that about a "New linked note"? Meaning that the new note would automatically be linked from the note I'm in when I create it? Interesting!

Hi, and welcome to the forums. I think that's a fairly unusual problem; at any rate I haven't encountered it. Are you on Windows or Mac? You've already uninstalled and reinstalled, which would be the first advice--did you use the operating system's uninstall facility? In Windows, this is known not to get rid of everything every time, and people recommend using Revo uninstaller instead. I've seen people report that persistent problems did get solved by using it. There is something comparable for the Mac, but I'm not sure what it's called. That might be the first thing to try. Another question: how much free disk storage space do you have remaining? Evernote and other contemporary apps sometimes need quite a lot for temporary storage, etc., and if you're running low, it might inhibit adding material to Evernote.

@Backinmotionvet and @Kaspar, could each of you say a little more about what you're attempting? I'm not sure you're going for the same thing. "Offline" can mean a number of things. On a mobile device notes can be made available offline for reference when the device is out of range of any connection. On the desktop/laptop Evernote app, once all your notes have downloaded from Evernote's servers after installation, which can take quite awhile if you have lots of notes, then you should be able to put the device into airplane mode or turn off the WiFi and still access your notes. In Legacy, it was possible to haven "local notes" on a computer that were never synced to Evernote's servers: that function is no longer available.

I don't think it's fair, but that's not news. Part of my point was that v. 10 does things that Legacy never did. Does being forced to have backlinks available (to take a fairly noncontroversial example, I hope) also count as deprecation? Or should the value of backlinks be subtracted from what is owed to you for not being able to sort as before? More to the point, can you prove in court, before a judge and jury, that you are unable to use v. 10, as opposed to being inconvenienced by having to use it? To take a more trivial example, should a newspaper be sued because they cease carrying a particular columnist or comic strip during the course of people's subscriptions? (I actually think this may have been tried in the U.S. I may be wrong, but you might want to look for it to see if it worked.) All right, I've had my say on this. To me it's not worth continuing to talk about, and I will let you carry on the discussion with those who are really interested.

You mean that isn't what software forums and other social media are for? I'm appalled! Outraged! Nauseated!😅

AI-powered bots always make the most intelligent contributions, don't they? Or at least the most artificial. I've reported it.

This one will probably have to go to Support (Settings > Support in the app). Being other users, our superpowers are sadly limited. 🙂 What version of the app do you have?