Backinmotionvet

Thanks, I have exported some notebooks but it takes a lot of time to do each one individually. I have over 900 notebooks, as I organized files that way when I started using evernote legacy (now regretting), but now there is no good way to bulk export them that I can find. It will take me weeks at the current rate! I did sign out and clicked the option to remove the files from the device, then signed back in so hopefully that jump starts it. In Task manager there is network activity while it is not actively being used, so hopefully that means it is downloading! Since I have so many notebooks I suspect this will take time, I just wish there was a way to know it was really happening.

The new update did fix being able to see newly created notes, but I suspect that it still has not downloaded all of my old notes to the computer, as I can see new notes offline but not old ones. Is there a way to force it to download these files? or maybe sign out and sign back in?

@laurence.glazier did it just update for you? I am looking for a 10.81.4 update but can't seem to find it, i am still version 10.8.3. Will it do this automatically?

yes this is exactly my problem

@VincentC Yes I am aware, these are not human patients :o) Well I hope that isn't the problem, because it sounds like a big old headache for me! Although if that were so, why would it prevent me from making any new notes at all?

@Dave-in-Decatur I am attempting to use my laptop when offline, as I sometimes see patients at their homes and have to take notes. As a backstory, I had been using Legacy for the past several years and at the end of last year, downloaded the new version to try to get used to it, since legacy is being phased out. I am not certain if there was ever a bulk note download from the servers to my laptop when I did this- Is this something that should happen automatically? If it never happened, what should I do? As far as I can tell, there isn't an offline database on my laptop for the updated evernote program. If I open my legacy version (which is still on my computer, though I have not been using it this past month), they do exist offline there. I think all of my notes are on the server rather than just being local notes, as I am able to access all of them via my smartphone or tablet. Prior to this update, while not connected to the internet on my laptop, I was able to create new notes, and access any notes I had made or accessed since using the new (non legacy) program, but I could not access older notes that I had created on legacy. I was able to access these older notes when online through the browser with no problem, and they would open in the newer evernote program with a several second lag. Since this update, I cannot access anything, not even create a new note while offline. I hope that makes sense! I am worried I will have to download all of my notes/notebooks manually- there are hundreds!! @PinkElephant I have also submitted a ticket and am awaiting a response. My older notes were always affected, but until yesterday newer ones were available. What is really strange is how I cannot create a new note offline either.

So this week I noticed that Evernote had just updated ( I am using in windows). I use evernote frequently off-site where I need to create and go back to look at notes offline. This has been working okay (as long as I have made sure to open them in the app at home first so they are on the device); however today It would not allow me to access any notes of any kind, nor allow me to create a new blank note- it just says that this file is not accessible offline. I checked and I do have it set to save notes to my device, and was using this without issue until today. Is this a bug with the new update? I really need to be able to create new notes offline. For reference I am now using 10.08.3

Hello, I have been using Legacy but see that I should really start looking into using v10 more. The issue I am having is that it is extremely sluggish to scroll through my notebooks in the sidebar, and then lags also when I want to create a new notebook. I have been using the desktop client, not the website. I have Windows 10. I checked, and I have updated to the latest version. Do you know what could be making it so slow? This is what has been keeping me from using it over Legacy- the features are fine for what I use it for, but the delays are making it unusable to me. Thanks!