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pmaddern

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  1. The problem of sketching with an S-Pen on Samsung S22 Ultra seems to have come back again! It worked in the release previous to this. My Android version is 10.80.0. The problem occurs only when tapping on the new sketch icon in the screen in the first attachment. Adding a sketch this way won’t work at all. Funnily enough, if I hover the pen over the screen and move it around, a line appears in the Evernote sketch window following the movement of the pen. But when you touch the screen with the S-Pen, nothing happens! However, I can get sketching to work as it should if I first create a new note from the previous screen by tapping on the green ‘Note’ icon, tapping the pan into the body of a new note and then clicking on the blue + symbol in the bottom left hand corner to insert an item into a new note and then clicking on 'sketch' as in the second attachment. Then sketching works just fine. So inserting a sketch into a new blank note results in proper sketching whereas creating a sketch by the first method above doesn’t work anymore. I rely on sketching a lot so I find this frustrating.
  2. Yippee....I just discovered I can now sketch with my S-Pen in EN on my Samsung Galaxy Ultra S22 with latest EN Android version10.61.1!!
  3. In version 10.58.1 I can insert a sketch into a note and sketch fine with finger or a stylus other than an S-Pen If I tap on the sketch icon from the Evernote Android widget, sketching is not possible. I get nothing. The long standing problem of not being able to sketch with a Samsung S-Pen is still not resolved. My solution to the vagaries of the sketch function - I make a sketch in Samsung Notes with my S-Pen and I 'share' it as an image file to Evernote. Not to everyone's taste I'm sure but I find it quick and useful for me.
  4. Anyone know if the next update for Android users on version 10.57.2 will be straight to version 10.58.1? Or will Google need to push out a couple of incremental builds that may have been submitted to it by the EN team on the way to 10.58.1? Just hoping we don't have to wait for ages to to be able to get 10.58.1. To avoid a long wait, Is it safe to get 10.58.1 from apkmirror and are there any downsides from updating via that service?
  5. Thanks. Here in the UK, we're way behind on Android Evernote builds. We're still on version 10.57.2!
  6. Since initially raising the ticket with Evernote Support, I have since found that the problem occurs only when tapping on the new sketch icon in the screen in the first attachment. What happens is you can sketch whilst your finger or stylus is on the screen but the minute you remove your finger/stylus, you can’t continue sketching at all! However, I can get sketching to work as it should if I first create a new note from the previous screen by tapping on the green ‘Note’ icon and then clicking on the blue + symbol to insert an item into a new note and then clicking on 'sketch' as in the second attachment. Then sketching works just fine. So inserting a sketch into a new blank note results in proper sketching whereas creating a sketch on its own doesn’t work. I have advised support of my findings with a screen grab recording of what happens and I am awaiting a response. Peter
  7. If you are asking what I said in reply to the support email I quoted in my last post, I said this... "Hi, I still need support please. Help & Resources didn’t help me fix the problem. Community forum couldn’t help me fix the problem. I uninstalled and re-installed the Android mobile app but it didn’t help. The problem is this I've never been able to sketch in a note with the S Pen on my Samsung Galaxy S22 but I've been able to use my finger to sketch. But I just updated the Android mobile app to version 10.56.3 and now, even finger sketching doesn't work properly! I can sketch a word but if I take my finger off the screen to write another word, sketching won’t work. Nothing gets drawn. Evernote Account - Personal App – Android mobile 10.56.3 Phone – Samsung Galaxy S22 Ultra with Android 13 and One UI 5.1 (this is the latest build). Attached is the activity log again."
  8. I raised a support ticket and gave a summary of the problem, details of my phone and the activity log. I have a paid Personal account. Somewhere on the Evernote website, I seem to recall you get Premium support with a paid account. Below is an email I just received back. From the 'holding' reply, I don't feel like I'm getting Premium support. Sketching is important to me and it's a pity that this core utility seems broken for Android users Hi there, Evernote Customer Support here! We are currently restructuring the Evernote Customer Support department to ensure we can deliver a better service to you and all our customers. Some delay in response time is expected. We apologize for the inconvenience. Although you can be sure that our team is actively working to catch up and provide all users with the assistance they need as soon as possible, we would also like to invite you to take a look at the resources available on our Help & Learning. We hope that you find useful information there! If you still have doubts after following the instructions and suggestions available there and if you still need support, please reply to this email making sure to include: As many details as possible regarding your request and experience All the steps that you took to resolve your doubts or issues after referring to the Help & Learning resources Without a significant level of detail, we won’t be able to process your request quickly. We appreciate your patience and cooperation very much!
  9. I've never been able to sketch in a note with the S Pen on my Samsung Galaxy S22 but I've been able to use my finger to sketch. But I just updated the Android mobile app to version 10.56.2 and now, even finger sketching doesn't work properly. Any ideas?
  10. I too am unable to use my S-Pen on my Samsung Galaxy S22 Ultra to sketch a handwritten note in Evernote for Android 10.52.1. This is so frustrating as it would be ideal to have this working to be able to take a handwritten note. Does the Evernote team publish a list of known bugs for the Android version with an indication of which bugs they're working on with estimated target date for completion? If not, we're in the dark on when a fix can be expected!
  11. I have the tag list collapsed but I get the flashing menu if I have a notebook stack open displaying the sub notebooks in the stack
  12. The menu flashing is happening all the time for me in the Androd app. It's driving me crazy. Neither closing and re-starting or clearing the cache fixes it. Neither dies uninstalling and re-installing. The menu flashing problem combined with the fact I can't sketch with the S-Pen on my Samsung Galaxy S22 Ultra means I'm having doubts about EN now after taking out an annual subscription. I have latest Android version 10.52.1 and I have Evernote Personal. Screen_Recording_20230729_180350_Evernote.mp4
  13. In the Evernote for Windows app, I can search my notes by tags and the folder location of each note is displayed as in the attached image. I can't find a way to display the folder location of each note in a tags search of notes in the Android version. Is there way toi bring up this view or is it not a feature in thecAndroid version?
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