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Everything posted by Dave-in-Decatur

  1. These are mainly user-to-user forums; though Evernote staff may look over them, it's not a good way to contact them for technical support. Since you've got a Premium subscription, it would be best to go to https://help.evernote.com/hc/requests/new and start a support request.
  2. I second @PinkElephant's advice. Since you've already restarted the phone, uninstall Evernote and reinstall. This may take a few minutes; and be sure to write down your settings, so you can recreate them after the reinstall. If that doesn't fix it, then definitely contact Support.
  3. It's not clear from this whether you're experiencing this yourself. If so, since you've got a Premium account, you should definitely contact Evernote support: https://help.evernote.com/hc/requests/new. They may be able to recover data.
  4. I rarely do this, but I tested just now and I found that if I used "Paste original formatting" I got the duplication of an image, but if I used "Merge formatting" I did not. Don't ask me why!
  5. https://help.evernote.com/hc/en-us/articles/360001929488 (templates).
  6. Please read through some of the suggestions above. The likelihood is that someone stole passwords from some some other site (not Evernote) and kept trying them till they found one that would work on Evernote. Best advice seems to be to change your password to something unique, and otherwise strengthen your security.
  7. Alexei didn't specify a new location, but for me it would make sense to have that button in the list of notebooks in the left panel, presumably at the top of the list. At any rate, I agree that its current location is too obscure.
  8. Hi, and welcome to the forums. It's best not to post the same problem twice. Since you're using the Web client, take a look at this thread in that forum, where Evernote staff have indicated that they are pursuing the issue:
  9. Hi, and welcome to the forums. I think if you uncheck Activate multi-shot it will quit taking pics while you turn pages. There's a document setting actually on the camera screen itself, the icon at top right: if it shows a mountain/landscape, tap it to change to a document icon. That will cause it to frame a document to photograph (it's important to have a contrasting background behind the page). With one or more photos taken, you can tap the images at the bottom of the screen to preview them, and on the preview screen there is a Save As option, where one of the choices is Document. Hope this is some help!
  10. Hi, and welcome to the forums. Have you tried the solution recommended earlier in the thread?
  11. Hi, and welcome to the forums. Double posting is discouraged--you've also replied to an ongoing thread, which is better:
  12. Yes, that is my experience as well. As @gazumped says, it may be that limitations of email apps on Android and other mobile devices make it impossible to link to a specific email as is possible in other contexts. I too wish it worked better!
  13. Hi, and welcome to the forums. I love Color Note too, for some particular purposes. In the Evernote Android app, there are various specified sort options for notes and notebooks, but not the option to just sort in a user-created way. Since sort by title is one option, some users create titles that will in effect sort as they wish the notes to be. In the Evernote Windows desktop program, notebooks can be color coded, but unfortunately that does not sync to other other instances of Evernote (even other Windows devices). Hopefully some of this may change as they work on improving the user interfaces, but no promises have been made.
  14. Does this have anything to do with Evernote? This so-called @Lewis-H has been answering posts, some of them quite old, since joining on January 1, sometimes sensibly but redundantly, sometimes nonsensically, like this. In another thread, you asked whether he was a bot. I begin to suspect so. Or just somebody who wants to be helpful but doesn't really understand the subject matter.
  15. I know less than zip about code blocks. But I see the Web beta editor (https://www.evernote.com/client/web) has code blocks. Do they also have this problem there?
  16. There's some discussion of this (specifically WRT Ctrl+K) here:
  17. @Colleen O, glad that was helpful. @lhb, sounds like your experience and reactions are about like mine. This feels like a big (even if still beta) step forward.
  18. This. It may have made some security sense at one time (maybe), but since in the Web beta you click first on the text with a link, then on the link, I don't think you need to be asked a 3rd time if you really want to do this.
  19. Just want to say that I have the same experience as @DrFrankBuck; and that @gazumped's explanation makes sense. Wish it worked more smoothly, but not yet.
  20. Hi, and welcome to the forums. It should be in the Trash, accessed from the 3-lines menu at top left of the main app screen.
  21. This has been happening for awhile now, due to passwords being stolen from somewhere else (not from Evernote) and being tested till the crooks find one that works on an Evernote account. The solution I've seen is to change your Evernote password to something strong and not in use elsewhere. That should keep the crooks from logging their bogus iPhone into your account. @Shane D., have I got that right?
  22. Thanks for following up. Worth a look, next time my life opens up a space.
  23. @njlane, since you've got a Premium subscription, this would be worth raising with Support, if you haven't yet: https://help.evernote.com/hc/en-us/requests/new. I'm fortunate enough not to have to use Outlook, so I haven't experienced the issue, but evidently it's a real aggravation.
  24. Wow, great to hear it! Second person who's called me awesome online in two days--I may start to believe it. Seriously, I'm glad that helped. It's often the cure for such oddities.
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