PinkElephant

Let us assume these guys have just sunk a multi million investment first in the acquisition, and then in rebuilding and app development. Now they say: We will stop offering this part of the service. It is just 1% of users any more, we will tell them in advance, and they have the option to switch over to the modern service without any cost. Wort case we loose 1%, but we can cut our development and operational cost by (say) 15%. Alternatively we say: We will stop offering this part of the service. It is just 99% of users any more, we will tell them in advance, and they have the option to switch over to the modern service without any cost. Wort case we loose 99%, but we can cut our development and operational cost by (say) 15%. The second is what you suggest: There are many more users with legacy, and there is a conspiracy against them all. Which means that I must believe that EN management is run by lunatics, who are just going to kill a major part of their user base intentionally. What I do is take them by their word, and the business logic behind it: Legacy users are just a tiny fraction of all users. They get an alternative offer, but even if they decide all to grab their stuff and leave, it will only have a minor impact on earnings. It will have a significant impact on operations and operational expenses. This avoids to believe that EN management is run by lunatics, which is a rather far off assumption when looking at the money at stake. Remark: The method is called Ockham's Razor, and it is quite useful to shave some outright stupid arguments brought into discussions. Zzzzzzzippp !

There are others here who think BS is absolutely right: The continued function of the legacy ecosystem is damaging for the app development, for the community and for the security of the server and by that all users data. This has been explained in the blogpost about why legacy is now withdrawn. We do not need to discuss with you guys. We could simply let you embarrass yourselves here, doing as if you could stop anything from happening. The moment the announcement of the final date was out, the stone has been pushed over the edge. What now follows are 26 more days of free falling. That is the period of elated, stupid discussions, mostly about that everything is so nice at the moment, and it must continue like that, and so on. While falling, you don't feel your earthly weight any more, so chitchatting is easier than ever. What inevitably follows is contact with the hard facts. Full stop, game over. This is the only reason why we think the discussion may hold some sense after all: Everybody who is still sitting in his cozy legacy hut and doesn't believe he needs to move has already shown a lot of inertia. Get up on your feet NOW, move your ass, because when the plug is pulled on legacy, there will be some things that will not be available any more. Things that can make a transition easier. But of course, you are grown up, taking your own decisions, so just go ahead. Just don't come back and blame others when (not "if") your strategy has failed.

There are several wrong assumptions in the OP. First the geo coordinates are save automatically into a note when it is a) created on any mobile client and b) access to the GPS data is allowed for the EN app in mobile OS settings. This is v10, not some outdated clunker of an app. Downside: When allowed it can't be turned off. Second they can be added to EVERY note by the user: Open the note on a mobile device, then go to note information and tap into the blank area below the information. A map will show of your area. You can zoom in as usual, and then tap somewhere. A Pin shows, that can be moved everywhere and dropped, marking the location. Small downside: I found no method to remove that Pin again. Third I have asked support (the old team, not the new one) a while ago what is meant by "geographic search". I had found nothing about it, even when there was the claim that it is one of these additional features that distinguishes Professional users from the plebs other fellow users. No explanation on the website, no help document, nothing. And support could tell me - nothing. They had no clue ! They obviously had nobody to ask either. So it is advertised, but there seems to be nothing behind it. Because the geo location search using the advanced search syntax works, on all accounts. If this is meant, it is no feature of professional. It is now no feature of Professional any more. But because nobody seems to know, it is a non-feature anyhow. Beside this, a change of plans even with the old setup would never erase existing geo information from notes. So far, so interesting. The database location can be found in v10 settings, app settings when you scroll down. It will not show in versions downloaded and installed from one of the Stores (like the AppStore).

Interesting observation. Just gave it a try on the Mac client: There it works, no matter if the title field was populated automatically or manually. So it seems to be a weird interaction with Windows.

... for another 26 days. And then it's from hero to zero. The game is over, you just see some cheerleaders showing the crowds out.

You can float more ideas. The likely answer (beside not getting an answer at all) is no. They will not strip down the app to convert it into a software buffet, where anybody can pick chunks and use them stand alone. The effort to bring this into the clients would by far exceeding any income.

Why should anybody at the forum be able to assist on this ? We are users - you need to contact support, and have been advised to contact them before.

Are those folders inside of stacks ? In such a case the clip window will show the stack, and you need to open it to see the notebook.

It is normal that a large part of tickets will be about the same topics - it is the definition of a bug that it affects a number of users. A support team working on a regular flow of tickets and issues can handle this. The current situation with support is not regular, which leads to longer than acceptable time to answer, and for sure a backlog of open issues. Once they are through with coaching all late coming legacy users, they may get a chance to find back on solid ground.

@ben353253 Sending email - what an innovative idea. You don‘t think they are expecting this ? I think they have a nice folder prepared to collect all that stuff. I would erase everything holding insults, which will probably be the majority. But not my decision, so feel free to shame yourself as you are doing it here.

@ben353253 you have anything to contribute to a question posted here by a fellow user ? Obviously not, you just want to spray your vitriol. If you can’t help, stay and learn. If you don’t want to help, you are asked to go troll anyplace else.

…. says a user who following his own words sticked with legacy. In other words: Hearsay, combined with prejudice. Sync in v10 was plagued by the same basic illness as legacy, always trying to sync the whole note. Sync conflicts, note duplication, typical for that sort of sync. This was fixed based on code already developed by the former team (honor to whom honor deserves). Since then EN is running on a modern, granular sync (RTE). This new sync made it necessary to move everything to a new data structure. Which was the last nail into legacy’s coffin. Somebody who stood by while it happened can’t know.

Nobody could subscribe for the use of legacy since 3 years now. "Subscribing to use legacy" is a crooked view. EN did offer to subscribe for the current service, which is based on v10 since more than 3 years. They allowed unsupported old clients to still sync with the server, and they kept the outdated server infrastructure usable, without any commitment for a certain period. But this was tolerating the use, not promoting or selling it. Who believed that legacy would just go on trapped himself in wishful thinking. All signs pointed into another direction. The legacy clients were an obvious dead end, abandoned code and all. Coming now and telling "they should have told me earlier" is ridiculous. Who was dragging his feet with v10 is now brought to speed.

a) no staff around here, most of the time b) descriptions like this (slow, unresponsive, mistakes in showing content, elevated CPU usage) speak for a corrupted local database. This can be fixed, by replacing the local data with a fresh download from the server. c) legacy and sticking with it nearly killed the company. They build what is called technical debt, and it nearly broke them. It still was enough burden that in the end the former owners sold the entity. That's the short story here. If you don't trust this app, pick another you believe you can trust better. Good luck - many of them will get under pressure, now that EN is getting their act together again. So better look for the financials than for the nice bling bling on their websites.

Server issue: Since some users are reporting it, I think the server just gets more load than he can take. There is an old API for legacy, and it probably can't handle the current traffic. v10 users won't feel it, because they are on a different API. Legacy and v10 are both installing a local database. 11GB is not enough, by no means. 11GB is too little under all conditions - for a smooth operation a PC should have at least 30GB of free disk space, better 50GB. 11GB is less than what is needed just to unwrap the next larger Windows maintenance package. When you install v10 without removing legacy, you practically double the drive space needed to locally host the same information. 4GB is a base level of RAM. It will be a bottleneck, which means the OS will fall back to swapping. This will use a part of the little drive space you have left, and will slow down your computer. If drive and RAM are upgradable, try to upgrade them. If not, I think you should be watching into getting a new computer. Keep in mind that next year support for Windows 10 will stop - and Windows 11 does only run on newer hardware.

Oh, Google Docs has better font choices. I am absolutely sure they have, all these precious Google fonts. All for "Free". Do you know how Google is tracking you on the web ? Without using cookies any more ? Well, simple: They distribute fonts. You install them, most unwillingly when you open a website. The website asks your computer which fonts it has. It receives a list of them, compares it to which fonts the website is using, and sends only those fonts missing on your computer. So far, so boring, you think. OK, but there is a collection of fonts on your computer, and it is send to the web servers you approach. Practically every computer has a unique collection of fonts. The collection of fonts (in combination with a few other elements) are used to create a unique fingerprint of your computer. This fingerprint is then used to identify you, and to send you all that wave of advertising you have learned you can't escape. Now you learned why the ads follow you, from website to website. The old truth holds up here again: If Google does anything for "Free", you should always wonder why they are so "generous". They are as generous as that spider called Black Widow with her net: Because they want to catch prey, they live on selling your attention to "the industry". To make this very profitable, they need to identify you: By "freely" distributing their fonts. Want to check ? You can check how unique your browser fingerprint is on this website: https://coveryourtracks.eff.org To wrap it up: I am personally very happy EN refrained from using Google Fonts. They are among the only "Free" ones for all platforms, but they come with a price: Your privacy !

Just sayin ... that legacy was deprecated the moment v10 was launched, 42 months ago, that the above cited answer from support does not tell that legacy will be around for a period X - it says the opposite (can't tell anything), just mentioning that there will be a prior announcement, that the notifications started mid of last year, reminding legacy users of running an unsupported old software, that now there is a final date, with 4 weeks of lead. This is enough time for everything, and if it is not enough because a user wants more time, anybody can simply download v10, have full access to the notes and continue to adapt his use cases or find a better solution.

@fuchsfr You started commenting on mine, and in a very negative way. I will continue to reflect on your positions in a constructive way. I do not question removing legacy has a negative impact on some users. What is obvious is that removing it has a positive impact for all users (for those who stick with EN, and these are those who count, watched from the companies perspective). Your use cases are not a protected species. You invented them, now you tell V10 doesn't fit in, and you need to re-invent. So go ahead. You could find some ideas in the forum - instead you decide to drive discussions here that lead nowhere. There is a function in forum settings to ignore other users. You don't need to listen, if you don't want to. You learn nothing that way, but that's your personal decision.

Just needs a little training of the muscle memory. When you click it, the cursor will already be in the search field, so no need to target yet another place than the one you have clicked. Anyhow, the faster way is cmd-J (Mac) / ctrl-Q (Windows), the quick note switcher. It replaces using the search field for most simple search tasks.

Actually it is pretty easy to see the version: Legacy (the last of the lastest) has a grey icon.

You still have time to debate this ? Good, you already learned there is no need to hurry. You simply download v10, all your notes are there and you can start right away. It will run a bit slow while it reorganizes things on your computer, but after a week or so (depending on your database size) this will settle down, and you are fully operational. So, take it easy.

Minimum system requirements. Instead of asking you could simply check in the help database yourself. What you get there is official.

... especially when they all want to perform a full download instead of syncing a few notes.

In v10 you have several options: You can move the database to another path, even an external drive (should be a SSD), which however is not recommended. You can even skip having a local database altogether. If you have a fast enough internet connection, this is a possibility that didn't exist in prior versions. Or you simply go with the web client - it is pretty close to the installed client.

To me this looks like too many legacy users trying to pass the API-door at the same time. DDOS by airing an end date ...