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Everything posted by PinkElephant

  1. Have you checked your account status yet ? What does it say ? Free ? I doubt it. As long as you are on a canceled, but still running subscription, AFAIK you can't upgrade to whatever new subscription. The old one is probably a rebated Premium, that did not auto-upgrade, and needs to expire first. To reach support, you can try this link, and select "Account" as ticket type. https://help.evernote.com/hc/en-us/requests/new
  2. On this I think you should contact support. Do it after adding a new note the way you did before, and attach the activity log from that device.
  3. You can as well go to any other notebook, and select it to be the default notebook from the popup menu. Probably this happened to you on this notebook unintentionally, when you tried to do something else.
  4. There was an app "Bubble browser" that visualized relations between EN notes. You could drill down by a click on any element to see what other notes are related to it. The graph rearranged itself after each click dynamically. It was that WOW piece of software. Imagine what ? It failed, there was no demand for this service, even while it did not cost much. I am not sure if PM or devs at EN are aware of this - but there is a string of apps trying to add to the EN interface, and failing. It could be this is "whatever reason" ...
  5. Maybe you stepped on that ant yesterday, and it was a reborn somebody (pick a family member of your choice). No, the problem here is probably the canceled subscription. My subscription is not canceled, and I could upgrade any time. The same is true for a Free user who want to join the ranks of subscribers. But a canceled subscription first needs to expire, if I remember correctly. Your current subscription is probably still running until it terminates. Check your status, in account information. It probably is not Free, but one of the subscriptions. If this is the fact, then just let it expire. Then subscribe again, the closest to the old Premium is now the Personal plan. If you are in a hurry, contact support. https://help.evernote.com/hc/en-us/requests/new
  6. Could it be that this notebook is somehow set as default notebook ? Between "Add to Shortcuts" and "Add to stack" there usually is the menu option to set the notebook as default notebook. If this option is missing, it means that this notebook IS set as default notebook. And the default notebook can't be deleted.
  7. There is a new version 7.16 in the AppStore. Maybe give it a try !
  8. EN is a note app with a tasks feature. Todoist is a dedicated task manager. If your main use case is tasks, EN will not come close to what a task manager does. EN is better in integrating tasks and notes, holding information. And it is IMHO better in sharing this content (including tasks) with others. So use case first, app second.
  9. How do you try to add the attachments ? You need to describe it with more detail, because there are different ways to do it. If only one is broken, we other users may not notice, if we do it differently.
  10. Just checked, works for me as expected. Tapping on the view options changes the sort by field, tapping on the green arrow changes the order from oldest on top to youngest and back. I would try to log out and back in.
  11. This looks like a very slow internet connection. How fast is your internet ? You don’t say on which device and on which client you are. You could try to use the legacy client, that works from its own local database. Or work using v10 offline as well, and only return to online mode when you want to sync your changes with the server. I do this when working on the train, where the internet connection is not reliable. https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote
  12. 1) Use a VPN service 2) Note history runs permanently on all accounts, Free or subscription. But to access it you need at least a Premium subscription, or above. To access it a desktop or web client is needed. So a Free user fearing a loss of valuable information can subscribe for a month, and recover an older version of the note.
  13. You can try this link, or the second one which is support login as a guest. Choose „Account“ as ticket type: Evernote Support Ticket: https://help.evernote.com/hc/en-us/requests/new Support as guest: https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=254668&guest=true&guest=true
  14. Could be - sometimes a little thing gets stuck, and blocks a function. Often closing the app, switching off the device, updating the app or the OS or other actions unblock it in the background. Good it it returned to work as expected again.
  15. There is note history running on your account, independent from your subscription status. It is a versioning tool, conserving older versions of every note. It does so even for Free accounts. However access is a subscribers feature. If you are on a subscription (at least Premium), you can recover older content even if it was erased by later changes. You need to use a desktop client or the web to do so. Here is more about your options to recover missing content: https://help.evernote.com/hc/en-us/articles/360001858027
  16. You can duplicate any note, which creates a copy in the same notebook as the original note. The creation date will be that of the original note, the duplicate will have the modification date set to the date when the duplication was done. For some use cases this will be ok, for others there is only the manual way to change it.
  17. An image is an object, other than text that is manipulated by the text (sic) formatting options. In general the new editor is build pretty lean. I think they just decided to skip that function for objects of all kind. Other objects like file attachments, sketch canvas etc. are left aligned as well.
  18. It is not really by sharing: Long-Tap on the message Select the 3 dots from the popup menu Select the arrow bottom right Type the EN upload address into the address field, or add it from Contacts. Send …
  19. You can try this: Go to File > Sign Out [name] from the menu bar. Select the "Remove my Evernote data from this device" option, then click Sign out. Restart your computer. Sign back in to Evernote
  20. Everything that runs on a browser depends on that browsers refresh cycle. When it does not detect a change or new request, it won’t refresh. It stays idle after it had delivered a page to save data volume. As long as you don’t refresh it, it shows content from the local cache, not from the server. Each browser has a way to refresh the page. Do it, and the wait should be over in a blink.
  21. This is iOS Standard: Long press in the App Library on the Icon, until a little menu pops up. Tap on „Add to Home“, done.
  22. There is no link. I think it builds its own contact book, because there are proposals when you start typing a mail address. So probably you need to paste it only once.
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