Mike P 2,946 Posted July 19, 2023 Share Posted July 19, 2023 I have just updated to 10.59.5 and I am finding the following things happen. 1. From Notes type in some search text. Press enter - nothing happens. Moving the focus back to the search bar and hitting enter again often works. If I already have tags selected then pressing enter clears everything and takes me back to all of my unfiltered notes. 2. Again starting from all notes selecting items from the filter menu (tags or contains) the box closes but nothing is selected. Repeating the exercise then works 3. Clicking on a tag in the sidebar frequently does not work. It seems that every other click works so I now have to double click all tags to select them. I've refreshed my local database and uninstalled and reinstalled the app - nothing worked. I do not get the issue on the web version. Anybody else having similar issues? 1 1 Link to comment
Level 5* gazumped 12,021 Posted July 19, 2023 Level 5* Share Posted July 19, 2023 With recent experience I'd be surprised if anyone else has 10.59.5 yet! You've already done the basics - I'd hit Support with a report + logs so they're aware! 2 Link to comment
Mike P 2,946 Posted July 20, 2023 Author Share Posted July 20, 2023 I've tried a few other things but the problem remains. I will report it to support. I rather selfishly hope this is not just me, and as 10.59.5 becomes more widespread we will see other reports of problems. Meanwhile, I have reverted to 10.58.8 and everything works perfectly. I normally update manually by downloading from the website long before my turn in the update queue. Will I be forced to update to 10.59 or do I always have the option to skip? Link to comment
Paul A. 673 Posted July 20, 2023 Share Posted July 20, 2023 (edited) On 7/20/2023 at 1:08 AM, Mike P said: I've tried a few other things but the problem remains. I will report it to support. I rather selfishly hope this is not just me, and as 10.59.5 becomes more widespread we will see other reports of problems. Meanwhile, I have reverted to 10.58.8 and everything works perfectly. I normally update manually by downloading from the website long before my turn in the update queue. Will I be forced to update to 10.59 or do I always have the option to skip? I'm on 10.59.5 and not experiencing those issues, though I'm on Mac. Edit: I spoke too soon; I am experiencing these issues and they are quite frustrating Edited August 1, 2023 by Paul A. new information 2 Link to comment
eric99 1,077 Posted July 23, 2023 Share Posted July 23, 2023 Yes, I have several search problems too: 1 Link to comment
Level 5* s2sailor 2,410 Posted July 23, 2023 Level 5* Share Posted July 23, 2023 On 7/19/2023 at 11:55 AM, Mike P said: I have just updated to 10.59.5 and I am finding the following things happen. 1. From Notes type in some search text. Press enter - nothing happens. Moving the focus back to the search bar and hitting enter again often works. If I already have tags selected then pressing enter clears everything and takes me back to all of my unfiltered notes. 2. Again starting from all notes selecting items from the filter menu (tags or contains) the box closes but nothing is selected. Repeating the exercise then works 3. Clicking on a tag in the sidebar frequently does not work. It seems that every other click works so I now have to double click all tags to select them. I've refreshed my local database and uninstalled and reinstalled the app - nothing worked. I do not get the issue on the web version. Anybody else having similar issues? I'm on a Mac and am experiencing these problems as well, in addition to others. I've rolled back to 10.58.8. 1 1 Link to comment
RJLUK 308 Posted July 23, 2023 Share Posted July 23, 2023 2 hours ago, s2sailor said: I've rolled back to 10.58.8. How if I may ask? 1 Link to comment
Level 5* s2sailor 2,410 Posted July 23, 2023 Level 5* Share Posted July 23, 2023 2 minutes ago, RobertJLee said: How if I may ask? I still had the installer file and just installed and copied over the version I had. Link to comment
Evernote Expert agsteele 3,055 Posted July 23, 2023 Evernote Expert Share Posted July 23, 2023 If you've taken advantage of the move the data option might be wise to undo that to default before rolling back... Link to comment
Level 5* s2sailor 2,410 Posted July 23, 2023 Level 5* Share Posted July 23, 2023 6 minutes ago, agsteele said: If you've taken advantage of the move the data option might be wise to undo that to default before rolling back... I did not move my data, but good point. Link to comment
RJLUK 308 Posted July 24, 2023 Share Posted July 24, 2023 11 hours ago, agsteele said: If you've taken advantage of the move the data option might be wise to undo that to default before rolling back... tried that it is still broke...... Link to comment
Evernote Expert agsteele 3,055 Posted July 24, 2023 Evernote Expert Share Posted July 24, 2023 38 minutes ago, RobertJLee said: tried that it is still broke...... Sorry, I wasn't suggesting that this would fix the issue. Just reminding those deciding to revert to 10.58 that they should undo the data directory change before stepping backwards. 1 Link to comment
gfleet2@yahoo.com 0 Posted July 25, 2023 Share Posted July 25, 2023 I have tried the latest update and it is such that Evernote is useless to me. I have been using it for years yet now when I search with a keyword, nothing. I migrated back to previous edition things kinda worked but not as before. I have now upgraded again hoping that Evernote will fix the problem. So Evernote why won't my keyword search work? Will you please fix this. I have too much time and effort invested in this program for this to happen. Why is it software developers can't leave well enough alone? Link to comment
Luis7171 0 Posted July 26, 2023 Share Posted July 26, 2023 I'm also suffering from the filtering problem with EN for windows v10.59.5 I tried the web version and at least I'm able to find my notes Link to comment
Evernote Expert agsteele 3,055 Posted July 26, 2023 Evernote Expert Share Posted July 26, 2023 7 hours ago, gfleet2@yahoo.com said: I have tried the latest update and it is such that Evernote is useless to me. I have been using it for years yet now when I search with a keyword, nothing. I migrated back to previous edition things kinda worked but not as before. I have now upgraded again hoping that Evernote will fix the problem. So Evernote why won't my keyword search work? Will you please fix this. I have too much time and effort invested in this program for this to happen. Why is it software developers can't leave well enough alone? As described earlier in the thread. You should roll back to version 10.58 until this issue is resolved. Also, Is suggest that you change your profile name. Email addresses have been harvested by various bad actors. I'd change to a simple name/number combination. Link to comment
FrankC 74 Posted July 26, 2023 Share Posted July 26, 2023 5 hours ago, agsteele said: As described earlier in the thread. You should roll back to version 10.58 until this issue is resolved. Also, Is suggest that you change your profile name. Email addresses have been harvested by various bad actors. I'd change to a simple name/number combination. Is there any way to download an installer file for 10.58 or an older version - I've been mainly using the built-in update process, so rarely have old installer files ? Also - another related problem is that the first time I click on a tag - all notes are returned. Link to comment
Evernote Expert agsteele 3,055 Posted July 26, 2023 Evernote Expert Share Posted July 26, 2023 You will need to search online for old versions of Evernote. Some folks recommend the filehippo service. 1 Link to comment
markdolph 56 Posted July 27, 2023 Share Posted July 27, 2023 On 7/19/2023 at 11:55 AM, Mike P said: I have just updated to 10.59.5 and I am finding the following things happen. 1. From Notes type in some search text. Press enter - nothing happens. Moving the focus back to the search bar and hitting enter again often works. If I already have tags selected then pressing enter clears everything and takes me back to all of my unfiltered notes. 2. Again starting from all notes selecting items from the filter menu (tags or contains) the box closes but nothing is selected. Repeating the exercise then works 3. Clicking on a tag in the sidebar frequently does not work. It seems that every other click works so I now have to double click all tags to select them. I've refreshed my local database and uninstalled and reinstalled the app - nothing worked. I do not get the issue on the web version. Anybody else having similar issues? I'm having precisely the same issues. I recommend against downloading and installing a specific EN version for the first time. Version 10.59.5 is completely unusable to me. 1 1 Link to comment
Mike P 2,946 Posted July 27, 2023 Author Share Posted July 27, 2023 7 hours ago, markdolph said: I'm having precisely the same issues. I recommend against downloading and installing a specific EN version for the first time. Version 10.59.5 is completely unusable to me. I rolled back to 10.58.8 which was great. I have now been auto-updated to 10.59.5 and it appears there is nothing I can do about it unless I am prepared to never log out of EN and never switch off or reboot my machine. Not happy. Link to comment
Evernote Expert agsteele 3,055 Posted July 27, 2023 Evernote Expert Share Posted July 27, 2023 I thought I saw a suggestion from another user of a json tweak to block auto updates. Does that not work? 1 Link to comment
Level 5 PinkElephant 8,695 Posted July 27, 2023 Level 5 Share Posted July 27, 2023 It is only for the „knowing“: 1 Link to comment
Mike P 2,946 Posted July 27, 2023 Author Share Posted July 27, 2023 Thanks @agsteele and @PinkElephant. Apparently you need to update both the config.json file and the boron-config-template.json files. I had only updated one. We'll see what happens. 2 Link to comment
Grant837 136 Posted July 27, 2023 Share Posted July 27, 2023 1 hour ago, Mike P said: config.json @Mike P where is this file? I only can find the boron file... Link to comment
Evernote Expert agsteele 3,055 Posted July 27, 2023 Evernote Expert Share Posted July 27, 2023 For Windows: %AppData%\Evernote\config.json 1 Link to comment
markdolph 56 Posted July 27, 2023 Share Posted July 27, 2023 4 hours ago, PinkElephant said: It is only for the „knowing“: It's absolutely insane that customers are having to go through this... I've held on to the Evernote-10.58.8 disk image. Unfortunately, this will probably become a practice. 1 Link to comment
Level 5 Dave-in-Decatur 3,998 Posted July 27, 2023 Level 5 Share Posted July 27, 2023 3 hours ago, markdolph said: I've held on to the Evernote-10.58.8 disk image. Unfortunately, this will probably become a practice. Where was that located? In C:\Users\{username}\AppData\Local\evernote-client-updater\pending? That's where I found, and exterminated, the 10.59.5 installer. I don't have the 10.58.8 installer, but the next time there's a well functioning version I'm going to keep its installer handy. Link to comment
Mike P 2,946 Posted July 29, 2023 Author Share Posted July 29, 2023 Update on auto update Modifying the two json files works for a while but eventually EN realises you are on an old client and downloads the new one anyway. When I noticed the "relaunch to install the new version" message at the top of the sidebar I then used @Dave-in-Decatur method and zapped the installer. EN then just installed it, I think without me even relaunching. I have purposely tried to give only the factual information related to my experience. Link to comment
markdolph 56 Posted July 29, 2023 Share Posted July 29, 2023 Evernote-10.59.5 was inadvertently re-installed again yesterday. I noticed that I had some ability to search/filter on tags if I clicked on the tag twice. I also noticed that my mac crashed three times yesterday. I reverted to Evernote-10.58.8. and things seem fine (knock on wood). Any one else seeing this behavior? Link to comment
Evernote Expert agsteele 3,055 Posted July 29, 2023 Evernote Expert Share Posted July 29, 2023 39 minutes ago, markdolph said: Any one else seeing this behavior? I think those experiencing issues with 10.59.5 might report any, all or none of the things you mention. But that there is a problem with the 10.59.5 release there is no doubt. Link to comment
Mike P 2,946 Posted July 29, 2023 Author Share Posted July 29, 2023 On 7/19/2023 at 4:55 PM, Mike P said: 3. Clicking on a tag in the sidebar frequently does not work. It seems that every other click works so I now have to double click all tags to select them. 39 minutes ago, markdolph said: Evernote-10.59.5 was inadvertently re-installed again yesterday. I noticed that I had some ability to search/filter on tags if I clicked on the tag twice. I also noticed that my mac crashed three times yesterday. I reverted to Evernote-10.58.8. and things seem fine (knock on wood). Any one else seeing this behavior? As you can see from the quote above from my original post this was one of my origional issues raised. The same happens if you click on a tag on the filter menu. You don't even have to click on the same tag twice. Clicking on first tag fails, clicking on the second tag (same as original or different) works. Link to comment
Level 5* gazumped 12,021 Posted July 29, 2023 Level 5* Share Posted July 29, 2023 I'm not exactly having problems with 10.59 but I have noticed that searching is weird - I can type in the search box and hit <return>... and the display doesn't change; I have to hit it again to actually start a search. Otherwise results and other behaviour is fine, but starting a search needs a kick. Link to comment
Mike P 2,946 Posted July 29, 2023 Author Share Posted July 29, 2023 3 minutes ago, gazumped said: I'm not exactly having problems with 10.59 but I have noticed that searching is weird - I can type in the search box and hit <return>... and the display doesn't change; I have to hit it again to actually start a search. Otherwise results and other behaviour is fine, but starting a search needs a kick. Yep. See number one in my original list! 1 Link to comment
bmcl26 564 Posted July 29, 2023 Share Posted July 29, 2023 1 hour ago, markdolph said: Evernote-10.59.5 was inadvertently re-installed again yesterday. I noticed that I had some ability to search/filter on tags if I clicked on the tag twice. I also noticed that my mac crashed three times yesterday. I reverted to Evernote-10.58.8. and things seem fine (knock on wood). Following the same, if V10.59..5 installs itself, I merely uninstall it and reinstall v10.58.5, remembering to ament the necessary files. The only way I can get anything done. I will carry on doing this until they produce a stable version. Link to comment
markdolph 56 Posted July 29, 2023 Share Posted July 29, 2023 1 hour ago, Mike P said: As you can see from the quote above from my original post this was one of my origional issues raised. The same happens if you click on a tag on the filter menu. You don't even have to click on the same tag twice. Clicking on first tag fails, clicking on the second tag (same as original or different) works. Apologies... I should have been clear. My mac crashed 3 times with V10.59.5 and stop crashing when I reinstalled the previous release. 1 Link to comment
Level 5 Dave-in-Decatur 3,998 Posted July 29, 2023 Level 5 Share Posted July 29, 2023 Not long after I cleared the 10.59.5 installer out of C:\Users\{username}\AppData\Local\evernote-client-updater\pending\, Evernote downloaded a file there called temp-Evernote-10.59.5-win-ddl-stage-5236-9c2e448cbf0a50ab27a2635aa27a36eea1db877a-setup.exe. I cannot delete that file: it demands that I provide administrator permission to do so, so I click Continue, get a UAC dialogue, allow the change, and then get another popup that says I need permission from the computer's administrator to make changes to the file. The options are Try Again and Cancel, and Try Again just sends me back to this same popup. I am the administrator, only user, and sole resident of this computer, I'm logged in as such, so I have no idea how I'll ever get rid of this thing. But at the same time, Evernote happily believes that v. 10.58.8 is the newest version available. I am puzzled but apparently stable. EDIT: As I was writing that, apparently after I checked for updates and was told 10.58.8 was the latest, EN did download another installer (Evernote-10.59.5-win-ddl-stage-5236-9c2e448cbf0a50ab27a2635aa27a36eea1db877a-setup). That and its .json file could be deleted, but still not the temp-... version of the same thing. Link to comment
bradsayers 31 Posted July 29, 2023 Share Posted July 29, 2023 On 7/23/2023 at 11:41 AM, eric99 said: Yes, I have several search problems too: I am getting the same problem when searching inside a notebook: "you no longer have access to the x notebook" 1 Link to comment
Level 5 Dave-in-Decatur 3,998 Posted July 29, 2023 Level 5 Share Posted July 29, 2023 There's another thread in this forum where users have developed several functional workarounds: Link to comment
faq75 4 Posted August 1, 2023 Share Posted August 1, 2023 Just got a message from Evernote tech team saying they now have a fix for this issue in their next release that is due out early next week. Link to comment
Paul A. 673 Posted August 1, 2023 Share Posted August 1, 2023 It's crazy to me that not only has no fix yet been posted but this hasn't even been acknowledged? Right after I posted further upthread that I was not experiencing these issues, I discovered that I am, in fact, experiencing these issues (on Mac), and they are quite frustrating. Just checked evernote.com/download and no change to the Evernote version as of just now... Link to comment
karolw 1 Posted August 2, 2023 Share Posted August 2, 2023 On 7/19/2023 at 5:55 PM, Mike P said: I have just updated to 10.59.5 and I am finding the following things happen. 1. From Notes type in some search text. Press enter - nothing happens. Moving the focus back to the search bar and hitting enter again often works. If I already have tags selected then pressing enter clears everything and takes me back to all of my unfiltered notes. 2. Again starting from all notes selecting items from the filter menu (tags or contains) the box closes but nothing is selected. Repeating the exercise then works 3. Clicking on a tag in the sidebar frequently does not work. It seems that every other click works so I now have to double click all tags to select them. I've refreshed my local database and uninstalled and reinstalled the app - nothing worked. I do not get the issue on the web version. Anybody else having similar issues? me too have noticed the same problems 1 Link to comment
Solution Mike P 2,946 Posted August 7, 2023 Author Solution Share Posted August 7, 2023 Seems to be solved by 10.60.4 Link to comment
markdolph 56 Posted August 19, 2023 Share Posted August 19, 2023 On 8/7/2023 at 6:45 AM, Mike P said: Seems to be solved by 10.60.4 I'm running 10.60.4 on a Mac and find that note links and searching on note tags is still flaky. Sometimes, I need to search twice or click on a note link twice, to get the correct result. Problems go away when I quit EN and restart. Is anyone else having the same issue? Link to comment
Level 5 Dave-in-Decatur 3,998 Posted August 19, 2023 Level 5 Share Posted August 19, 2023 38 minutes ago, markdolph said: I'm running 10.60.4 on a Mac and find that note links and searching on note tags is still flaky. Sometimes, I need to search twice or click on a note link twice, to get the correct result. Problems go away when I quit EN and restart. Is anyone else having the same issue? Do the problems return after a quit and restart? I had some issue (can't remember just now) that persisted after updating to 10.60.4 on Windows, but after I restarted the computer it was resolved and hasn't returned. Link to comment
markdolph 56 Posted August 19, 2023 Share Posted August 19, 2023 5 minutes ago, Dave-in-Decatur said: Do the problems return after a quit and restart? I had some issue (can't remember just now) that persisted after updating to 10.60.4 on Windows, but after I restarted the computer it was resolved and hasn't returned. Yes. they eventually return. Link to comment
Level 5 Dave-in-Decatur 3,998 Posted August 19, 2023 Level 5 Share Posted August 19, 2023 Come to think of it, while I'm not having any problems with tag searches in either the Windows or Web apps, I do sometimes have issues with links. Just as you say, I will click on a link, there'll be a bit of screen flash, and I'll still be in the same note. If I click the link again, I'm taken to the linked note. So it's not just on Mac. I haven't tried restarting to see if that improves it temporarily. Link to comment
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