faq75

When preparing to submit a new bug to Evernote technical support, I noticed they had removed all entries from the ID, CREATED and LAST ACTIVITY COLUMN. Anyone else noticed the same thing? Evernote has become increasingly glitchy over the past 2 weeks after a brief period of stability. Wonder what they're trying to cover up this time. f.

Just an update but Evernote finally fixed this error last month. Took a lot of time but they admitted there was an issue and got it sorted. Unfortunately, they have now taken away following up on bug reports in their request section. Don't know why but the flow of conversation is now submit a request and Evernote may choose to respond. Not the best customer service one requires when bugs need fixing.

Has anyone else noticed they've taken away the ability to update requests now? Very customer unfriendly.

Already did, sent them a video, no response as usual. Will be escalating then... as usual.

This search isn't to do with tags but word search. Before I could enter a term and it could find them easily. Now, it only locates the most recent document. I updated to the most recent version today but still having problems.

I rarely use "Go to" now as EV mucked that up last year but I still use a combination of filter and word search to find what I'm looking for or, even better, to find a reference in a document that I may have missed. My work involves reviewing a lot of government documents and reports. So my notebooks have lots of text searchable PDF's. Evernote's recent search failures have made my job a lot more difficult in reviewing material now.

Thanks. I just tested changing an older note and then searching and yes, it did find it. So currently it's only locating recently uploaded/changed notes. Using tags to filter is currently operating okay but I tend to use a combination of the two to nail down the relevant documents for work. So if the issue is in indexing, what could be the fix for it?

Unfortunately, not happening in my folders. I just tried on two PC's, my phone and online with several commonly used search terms and it only shows newly created files or nothing. Is there a maximum limit to Evernote notebooks. This one has over 6000 notes inside. f.

I did specify the platform in response to your first question. I said it was on Windows PC and online, which I would take to mean web. The problem is repeated on those two platforms. So not true. I did not ask for tag search. That was somebody else. I was specifically looking for word search as outlined in the first post which said: "It appears that the word search function on Evernote 10.86.8 is not functioning anymore. Anyone else having the same issue?" The search bar would previously locate the search term within the document but in the past week, it is only giving notes created within the past week. It isn't going any further. As Evernote was previously okay carrying out this function before but not now, it counts as a bug. Hope that clarifies what I'm reporting. f.

I've been complaining about this for a while and even bugged one of their execs and the press office about it. Something must have happened as they came back immediately begging forgiveness and offering an additional three months of free premium service. I now use the filter tool to sift through the notes. The word search function was working (barely) a few weeks ago up until this latest update. Ah, well. Now I have to go back to bugging their team again asking they fix this. It does appear that each new update seems to be more about appearance then actual data organisation...

The problem is that if you type "myword" into the search field, you either don't get any results or you only get those made over the past week. Not useful for sifting through a large number of notes and correspondence.

The search bar on the PC app and online version. It either delivers the most recent notes created over the past week or nothing. Quite frustrating as I used the function to keep track of case reference numbers in correspondence. f.

It appears that the word search function on Evernote 10.86.8 is not functioning anymore. Anyone else having the same issue? Best, f.

It's funny you say that because a few hours after I sent that email, I got an apology from the technical support team and a 3 month coupon to make up for the delays in solving the issue. Of course I would rather prefer the issue to be fixed and I hope that email escalated the matter.

I emailed one of the Bending Spoon presidents to ask if they could get in touch to resolve this issue.