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GrumpyMonkey last won the day on November 11 2018

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4,175 Your Knowledge Knows No Bounds

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  1. Thanks for the correction. Indeed, there wouldn't be much point in encryption if everything got indexed and saved to a non encrypted location. At this point, Evernote obviously isn't set up to do this, but that's the result of design decisions rather than technical limitations. Again, I'm fine if that's what they want to do, because it is their app to design, but ideally I'd like to see them adopt this suggestion and introduce a new feature such as an encrypted notebook or full database encryption (end to end). Zero knowledge, in my opinion, is something that has become increasingly standard in the industry. Five years ago (Snowden leaks) Evernote didn't seem like an outlier when it resisted implementing more robust encryption, but they've stood still while Apple and others have passed them by (at least, in this respect). That doesn't seem like a very good business strategy, and it certainly isn't responding well to the needs of some users (like me), who need encryption for work files. Yes, we can use a different app to encrypt each of thousands of files one at a time and then put them in Evernote, but that isn't exactly "user friendly" or feasible. It's far easier to just switch to a competitor and get work done––something I hope Evernote will think about now that it has new leadership.
  2. Yep. It might end up being like their bullet lists, if done poorly. But, if done well, we woukdn’t even know it’s there. I can’t read their minds, but judging by years of interactions, it seems to me that EN staff know it “can” be done, but aren’t doing it. It’s a choice, and one for them to make, but their competitors are choosing a different route. Apple? Seemless note-level encryption with the touch of a button. If there’s any complaining out there, I’ve yet to hear it. OneNote? It apparently has encryption for sections of some kind. I don’t use it, so I can’t say for sure, but it seems OK.At any rate, it’s there. DevonThink (OSX and iOS)? Turn it on once (like FileVault) and it is seamless encryption for the entire database — you never have to think about it again, and it is searchable, etc. I OCR stuff in it all the time. If there are any complaints about the encryption, I haven’t heard them. Bear, VoodooPad, Saferoom (app for Evernote), etc. So many other folks have this problem solved. In EN, we’re still stuck with blocks of text.
  3. LOL. It’s tough to call the drivel I produce knowledge, so maybe I’m at zero as well.
  4. Other apps have zero-knowledge full encryption and nothing is broken—search works fine (the index is generated by your device and the data is kept locally just like Evernote does for offline use, except that unlike Evernote, the content is never shared unencrypted with any home base on the cloud). Of course, Evernote couldn’t do things exactly the same way by just plugging in the new feature and turning it on. To get the OCR, it’d have to be done locally on our devices, for example, or we’d have to waive our encryption (perhaps with a zero-knowledge encryption feature just for designated notebooks). It would, in other words, require some imagination, but I think it is more a lack of will / interest than a technical issue at this point. If other apps have had fully encrypted databases for years now, some of them created by individual developers, then I think a team of a few hundred folks at Evernote can handle it, IF they wanted to do it. They don’t. They’ve said as much in the past, even though there were hints at some point about “sexy” encryption. So, here we are.
  5. I think ot was nice for the CEO to post. He’s surely busy, and I appreciate him taking the time to share his thoughts. I generally think it’s helpful to separate Evernote’s promises (the features it promotes and offers) from user requests (the features we think it shoukd have). In other words, differentiating the Evernote that “is” from the Evernote that some people (few features are going to get universal agreement) thinkbit “ought” to be. In this case, I interpret the CEO as recognizing that Evernote hasn’t been living up to the standards it has set—it promises certain things, but isn’t delivering, so he wants to take care of that. Personally, I think this ought to be done in days, not weeks. Additional security features and other “new” stuff is fine and all, but I’m in no hurry to see them break stuff rushing to churn it out—the all-too-common problen with past releases. I think slowly and steadily building new functionality into it while rigorously testing each release is the way to go. My personal wish list begins and ends with zero-knowledge encryption of everything. Other apps have it. It can be done. It is being done. So, make it so. By the way, in answer to the queries above: Google and Evernote staff “can” look at anything they want, though they say they don’t do it except in limited circumstances. I have nothing against staff at either company, but we shouldn’t be required to “trust” strangers, and no one should have the power/burden of access to so much personal information—Google staff (in violation of internal rules, of course) have been caught snooping in the past, so... zero knowledge please.
  6. I agree with jefito. It’d be difficult not to get behind a goal of improving existing stuff. Best of luck to Evernote and its new CEO in 2019. For those of us that have been here since the beginning—over a decade now—it’d be really exciting to see the app finally fulfill its potential.
  7. Update: sluggishness plus notes that cannot load. Also, spontaneous reproduction of notes (reported months ago as well -- it could be iOS or OSX, I guess, but I can report that it is at least still a problem somewhere).
  8. I don't know the specifics of the user's problem, but it sounds similar to what I have been seeing on iOS as well, with some notes simply not loading. Eventually, I sometimes get the not-so-helpful message that Evernote was unable to load the note. I don't know if it is related to the devices or not, but I can at least confirm that this has happened several times today on my iPhone. The exact same note appears just fine on my iPad and Mac. It appears to be a bug, and not user error. Perhaps it is related to the sluggishness of the app in the most recent update. Or, maybe I've just been hit by a tachyon burst or something from the main deflector dish at EN HQ. Whatever it is, it quite literally makes the app unusable, so I hope this will be addressed in future updates.
  9. Hi. 8.17 here. Thanks for the update. For the next build, could you speed up the time to start a note? 5-10 seconds is just too long to wait. Maybe it is OK for others, but it just doesn’t fit my workflow. It seems to me like speed is kind of Evernote’s thing — after all, what is the point of building a slow productivity app? Please reconsider whatever decisions led you to accept slowness as OK. If this is a bug, and unintentional, how did it make it into the public release? Please look at the QA process for the app. Until the next update it’s unusable in my workflow (again, others may have more patience, and I may be an edge case here) and the web version doesn’t work on mobile (several years now since this very helpful mobile web client was abandoned), so I’m paying for an icon on my screen... Also, images added to notes from the camera roll don’t always go where they are supposed to (the end of a note instead of the selected location).
  10. Please see the thread announcing an ongoing attack / attempt to access accounts using passwords obtained from some other service.
  11. I haven’t seen this for a few days, but it’s been cropping up evry once in a while for the past few months. It’s a terrible time waster.
  12. I don’t have any interest in going back, because I’ve had an endless string of irritating minor bugs + occasional big ones. I can’t actually remember a time when everything just worked. To be fair, Apple comes along every year or so and breaks stuff with new ios versions, and forces everyone to runa around like chickens with their heads cut off to build, revise, or aabandon apps in time for it. I’d just settle for an app that works. I also take a serious look at the Surface every time it gets updated. No time to actually pull the trigger this year. I’m already too busy. And, that is what makes any bug that much more frustrating. I’ve got stuff to do.
  13. The two most troublesome issues on the iPad app for me are the notes that fail to render despite being downloaded for offline and being (usually) unable to search notes offline. Both problems defeat the purpose of having offline notes in the first place, so I hope this is solved soon.
  14. Thanks for letting us know and good luck with whatever alternative solution you find. In my case, I prefer to save sites as PDFs. It isn’t ideal, but it saves headaches down the road. Fortunately, there are several well-polished ways of getting data into the app.
  15. Please report this to customer support. It might be unauthorized access to your account due to any number of reasons — not necessarily a security breach at Evernote (actually, at Google, because EN is using their servers now). The more information customer service has, the sooner they can help you out. In the meantime, it never hurts to change your passwords (random, long, and unique—use different ones for every site). A password manager is helpful for this.
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