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PinkElephant

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Everything posted by PinkElephant

  1. We had similar claims, but maybe a year ago. Not many, and as far as I remember they were solved through settings. Maybe you find a thread in the forum, or ask support.
  2. If you search the forum, you find workaround options. No direct way to set a different font in general.
  3. You can try through a symlink, which is what was described above. It is not official, use it at your own risk.
  4. When you go to iOS settings, EN: Is access to Photos allowed, and the use of the camera enabled ?
  5. On my Home Screen (iOS) the only notebook with a start is one I have allocated to the Shortcuts section.
  6. Just go ahead. Zero note conflicts myself, so I can’t probably tell a lot about it. Some ideas: Avoid to have the same note open on 2 devices, and make sure all changes have been synced before a note is edited on another device. There may be an influence from a fragile internet connection. In this case going offline can help to avoid problems.
  7. Something is wrong … The client starts within seconds, log in (if not saved from the last use), and then it starts to load data. All is visible. Did you disable internet security stuff before installing ? What you describe looks very much like something blocking the client, inabling it’s use.
  8. Thanks for trying. Nobody at the forum can check an activity log. We are users here. Best next step: Contact support.
  9. That proves … what ? The extension is browser specific. So it is still: Contact support. Beside this it is known that Google tries to monopolize the browser market. Only for the best reasons, like being able to track everybody on this planet and grab another shitload of money from your and my data. They „play“ with web and browser standards since long - oh surprise, most others dropped out of developing their own browser. It came too costly to follow the next twist Google took in that loosing game. Enjoy the „web standard“ …
  10. Zero note conflicts on my side … Have you already tried to log out of all clients simultaneously ? Solved ? As a next step, you could uninstall on the phone and PC. On the PC use Revo Uninstaller to clean the local data - the Windows Uninstaller will not do the job. Then download fresh, install and log in. It will build a new copy of the local database. Edit: On a Mac do the same, just use AppCleaner.
  11. The easiest way is through the mobile client, settings, support or in the own account on the web. Or you have a link ... https://help.evernote.com/hc/en-us/requests/new
  12. On trying I could reproduce this. On iOS the same search string with or without quotation marks delivers the exact same number of hits. In the desktop client on the Mac, the number with quotation marks is reduced significantly. The same search string combined with quotation marks does not deliver the same results. To see what EN tells about it, you can issue a support ticket.
  13. You don’t exactly tell from where you try to copy the picture. From what I can read between the lines it seems not from the Photos app, but from a Finder folder. What happens if you open the note, place the cursor and then use the „attachment“ option behind the blue + to select and add the pictures ? The pictures option would do the same, to import from Photos. This is to explore if the pictures work at all, and just the copy & paste is handicapped.
  14. Do we really need bells, whistles and blim-blim with everything we use ? It might be mildly satisfying, but effects like this are known to take focus away. If not your own, then that of the person next to you.
  15. Web Clipper continues to work fine for me in Safari 15.5 in Monterey 12.4. Remember there are websites that actively try to or accidentally prevent web clipping, and invent new tricks to do so. It is a permanent race between web design and clipper capabilities, and it is not assured that the clipper will work on every web site, all of the time. GitHub may be among them, WebClipper did not start on that site when I tried on an arbitrarily chosen page there. If I run into a problem using Safari, I use Firefox as alternate browser. I never use Chrome. FF worked fine on the same page. You can inform EN about the problem by issuing a support ticket, telling browser, WebClipper version and the URL of the site. They usually check it and try to find a fix. This race will never stop (WTF, and if you use GitHub, you should know better than this).
  16. There is a brochure from the GTD organization about how to set up GTD with EN for Windows. It is for version 6.25, but it will still work with v10. What it does not reflect is whether and how to employ the new features like Tasks, Home and the calendar integration. It is for example new and highly important for a GTD implementation that by Tasks, notes are now directly actionable. With a Professional/Teams account they can even be delegated to other people. Maybe you can approach the GTD guys , tell them about your problems and ask them to review this document.
  17. I tried to open that notebook with my free account, but it did not work out. When opening it to the web, it looked "old". My assumption is that it was created with an old EN version, no idea what may apply to that version. And somehow it still shows this vintage design. Just look at this icon: I tried with a shared notebook my wife shared to me - recipes, what else. When I open it a right click on a note, I can select "Copy to ..." or duplicate. Both options work. And the new version looks completely different. Conclusion: The account from which the share is made seems to be set to the classic editor. EN announced to discontinue it this year, and warned it may start to malfunction. Maybe this is already the case here. The account owner should be contacted to activate the v10 editor in account settings. Maybe this will solve the many issues I see when I open the share.
  18. Contact support about the upgrade issue - just note that you made a contract with Apple, not with EN. EN support may try to help you through, but it may require an interaction with Apple as well. Follow the link, choose „Billing % Payments“ as ticket type. https://help.evernote.com/hc/en-us/requests/new That the Skitch app is not on afterburner regarding updates is nothing new. You can check the update history in the AppStore before buying. EN purchased it several years ago, made a lukewarm integration, and just keeps it afloat. I am not sure if there is even anybody at EN devs actively thinking about lifting Skitch anywhere. The Premium subscription is not on sale any more - I think they just keep it in the AppStore because existing subscribers are allowed to prolong. The Premium-level is now called Personal, for the same price. With your use case you basically just „bought“ the larger upload limit per month - 10GB instead of 60MB per 30 days. Personal can do much more for you, but you must know whether you want to make use of it. Any purchase through one of the stores can take a day or so to trickle through the systems involved. To see you account status, you sometimes need to log out and back in. As I said, Premium is not sold any more, so I hope the subscription did not end up in a dry branch when it was matched with your prior subscription, and did not meet a grandfathered Premium account. But support should be able to tell.
  19. 3 years ago there was no v10 client … It is no gap, it is how it works. If you like it or not is probably not the utmost focus when designing software. As we learned over the last 2 years (that‘s when the new clients launched), the app runs inside of a framework. All interaction between app, the OS and other apps needs to be channeled through or handled by this framework. This is probably behind the decision to open links in the build in browser first. It is then one click (tap) to move the session to Safari. If you believe it should be „addressed“, just go ahead with a support ticket, or by the feedback function build into the clients. I am pretty sure this is not even on the „backlog“, the master of all things to be addressed. And I doubt it will make it there, but this is just my personal view.
  20. Open your account settings, go to personal settings, and disable automatic filing for emails.
  21. Can‘t reproduce what was described. Nobody else answered the original posting. Conclusion: Can‘t be a widespread problem. We can speculate about the health of your battery (which in turn influences the processing power, which can cause a device to lock when a lot of computing power is needed). Usually the iPad Pros don’t have this sort of trouble, however. So wait for it to happen again, and then open a support ticket from the same device. By default, an activity log will be attached.
  22. Another difference to iOS: The iOS client is fast, and it stays fast. I rather just get the regular updates from the AppStore, and use the app. No need for logouts or even a reinstall.
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