PinkElephant

"Sometimes" only happens in the last time ? Maybe you should downgrade the Webclient, the new version seems to have some funny behavior (not showing all notes etc.) from time to time.

Good ! Both aspects of it ...

You may think what you think. I think, this forum does not exist to be good PR. It is explicitly user-driven. So sure it helps EN with supporting their SW. For me as a user, it is an opportunity to learn. EN staff reads it, and sometimes shows up to help with some issue. That’s it, and it is not to make PR out of it. The only PR-like stuff are the new videos about what is going on with key functions of Evernote, and these are very tech-driven and valued by a large majority of the forum users (which includes critical comments). If you have a problem, as a paying user you can reach support, either via the implemented function in the clients, or though the option or chat on the EN homepage. It should be obvious that reaching out for support may help on problems with using the app or bugs, much less so on development issues and feature requests.

Sure it would be nice (got my vote as well). Since the toggle can be switched through the API, apps like Filterize allow for this already today - but for an additional price. You can find the description of how-to somewhere higher up in this thread.

My progressives were set to normal use as well. Then I’ve got a stiff neck, etc. So I happily change glasses when I sit in front of my MacBook Pro. Tell you, doesn’t get better from year to year. So I’ve got me the 15“ Hope they put the 17“ to the market rumors talk about before it is too late. Maybe Tim Cook gets older as well, so he made product managers think more about the Golden agers 😂🤣

If it does not show, it is not available. I use my iTunes account for my payments, wherever possible. As I remember, it was possible for EN to do so through iOS.

As a Premium member, you can delete, what you like - you can always go to note history and restore a former status of the note. Only thing: The note must have been saved once, and been synced to the EN server. The note history is always running, for BASIC users as well - but access and restore is restricted to the paying accounts. If somebody on BASIC is afraid to have lost something, one can go for one month to PREMIUM, and restore, because the note history will have covered as well what has happened before. I am using 70% of my EN time my iPad, and have not lost a single note up to now. And if: Note history ! For me, the reason for locking notes is more with shared or business notebooks. There you can control it on a notebook level, but not note by note.

The easiest explanation is that you were on a VPN tunneling to California, or the network was going through a proxy server there. A VPN must nit necessarily be build from the PC, there are complete networks (mostly company ones) that always use a VPN, often going into their headquarter. Thus all devices linked to that network can use the Intranet, servers and other resources of the company. Home use can be to be able to watch the latest Netflix stuff not yet available from ones home country. Check the date and time of the access, and if you may have linked up to such a network at that time.

If you are on a Samsung S9, this is probably the wrong thread ... There seem to be an issue with the Android client, so please check for such postings.

Generally there are 2 starting positions: One before you get involved with a service. You have everything in the open, no investment into one service, no price to pay when you switch over. But on the other hand you just know what they tell you, and you will not have a solid picture of your own usecase and workflows. The other when you already build a significant structure with one of the providers, have invested time and effort, probably learned about and adapted your usecase and workflow to the abilities of the service you use. At the moment I am making this experience, sort of. I worked with Windows PCs for the major part of my professional and private life, and am just now switching to a Mac. Some things work better, others show surprising deficiencies (like the ScanSnap software for Mac). So pick your choice, don’t worry, be happy. To stay on should be a choice of it’s own, not just gravity. P.S. I personally stick with EN for the time being. 1st it offers solid, reliable and performant service for the money, and 2nd I like what I see in recent management communication and release quality.

Just to make it a little easier than the academic explanation, I tell it as a story: I am sitting at my desk in Germany. Now I am going to attack your account (if I had your credentials, which I don't have, and if I had any intention to do so, which I don't have), but want to cloak my location. What would I do ? Activate my VPN, switch the country to say Singapore, which builds a VPN tunnel from my PC to Singapore, and enter your account data. What would you see ? An access from Singapore. Not good enough, because several data from my PC would be transmitted as well, that could be used for fingerprinting my device. OK, so I use some software that will virtually convert my PC into an Android, Samsung S5, together with all false device and SW fingerprints. Now you have got what you would see later: An access from Singapore with an Android device to your account. In reality I am sitting on my desk in Germany, and use a PC to go and steal your data. This is how it happens (or better: If Disaster Kid is doing it, Pros would rather use automated software to do this, and not use a VPN service but a network of "dark" proxy servers used for the same purpose, but harder to track). Wellcome to the world behind the mirrors, where nothing is at it seems. One last thing: Nothing has to do with EN not protecting your data, but with yourself logging in yesterday in the Internet cafe on an open WiFi / your maybe infected hardware / whatever weak PW you may use etc. Just one example: If somebody infected your PC with some malware, even using a PW-Manager will not help, because for example they can log every key you press, including your user name and PW, make a screen copy every few seconds and send it to a remote server etc. If I were to build my EN access into a fortress, I would use a device know for low risk of attack like any iOS device, enter my account, change the PW into a strong one created on my PW manager on this device, get 2FA up and running, and be done. Which is what I have done, someday in the past ...and what you can do as well (maybe minus the iOS device).

@PetsolbDouble posting ... please decide on which thread you want to post, but avoid „copy and paste“ of the same stuff to other posts. You can link to your own content if you think it serves here and there.

Frustration about support I can follow. First level asks 3-5 questions to you for each one you’ve asked to them. Often it would be an endeavour taking several Pomodoros to get all the information, so I sometimes do not follow up. But they showed some methods to me of how to make live screen copies from my devices, which sort of balances the bill 😉 They have good staff on 2nd level, and sometimes one of the devs will be called - then it usually is o.k. My database (and use) of EN is mostly pdf-attachments embedded in notes with no or only few additional content. Most of it is tagged. Thus I heavily rely on OCRed docs. Many docs are in German, some in English. OCR in my case derives from - own scan, OCRed partly with the Nuance Paperport SW delivered with my ix500 last year, part only scanned and OCRed by EN on the server. You can not tell these 2 apart, only if you dig into the pdf itself. EN will not alter the original file when doing their OCR, so if the file contains OCR-information, it is from the Nuance process. - Scanned and partly OCRed with ScannerPro on my iPhone 6S+. Same issue as before, plus these docs were all heavily corrected in their perspective by the scanning app, plus these docs contain more irregular paper sizes/shapes than the nice A4s done on the ix500. - Clipped pages from the web, most of them not by the webclipper but clipped on my iPad through the share-print-topdf-share workflow. - some pdfs from Goodnotes 5, handwriting with OCR from the app - some pdfs I’ve received as pdfs though mail or the web, send untouched into EN - little notes with text written into the note itself - nearly no other docs than pdfs (Office-type) Using hyphens to mark an exact match comes some of natural to me from other services, so I’ve simply tried it. I am used from the old days to build Boolean search strings instead of todays „type in the words and hit enter“. The hits in the pdfs are highlighted, so I can see visibly what they believe to have found. What is amazing to me is that there are often hits in the very fine print like the footer of official letters or the legal stuff at the rear of pages in light blue on lighter blue paper. This leads to additional docs found where you would not expect the searched string, like you search for invoice, and it finds an order confirmation printed on stationary that at the rear in the legal section talks about their invoices as well. For you this may look like a false hit, for the search it is a valid hit because it is „there“. When I find some time, I will play around with Windows and iOS as well. From the basic design of the clients, I would expect the desktops to search in the local database, and the mobiles on the server. Maybe I will go offline 😱 a bit to verify.

On the Mac, the EN database rest in a folder structure. Basically one file per note or attachment. It is quite different to the Windows client where the data is comprised in one big file. You can still find the exact place under which these folders are to be found somewhere in the Mac client. My Mac is already down for the night, otherwise I would try to find it. I do not remember at the moment, but DTLow posted somewhere, somewhen here in the forum how to get to the path. How this will help to rid us from the EN-SPOTLIGHT-KEYCHAIN bug I do not see.

Tagging means that I know in advance I am going to search for it one day. Works fine, as long as I know. But often I will not know in advance, and then reliable search is a must. The initial post opens a valid question, that advanced search does not work as advertised. But my own quick test leads to another assumption: Search works as advertised / described. Text only means text within context, not necessarily exact match Text in hyphens means exact match The residue of unexplained search results IMHO is related to faulty OCR, not to the search function itself. This is my impression from a brief test described above on the Mac client. When I find some time, I may repeat this on the Windows and iOS clients, just to learn for myself. Conclusion: If we want to be sure to find what we are looking for, we should make sure the OCR is performing when saving our stuff. Or don’t OCR ourselves, and leave the OCRing to EN on the server. When a document comes already loaded with OCR content, EN will not OCR it again. Thus we can ourselves create the messy search we are complaining about afterwards.

Have all my notebooks offline already ... It just won’t help with the current restrictions of iOS: One note at a time, all the time.

Yes, waiting for this as well ! I hope for more changes, like having a local copy of the EN database on the ipad, being able to open several notes at once, join notes into one, do mass tagging and moving of notes etc like on the desktop clients. I have all my notebooks as offline copy, but it is not the same. On the note taking, I have a personal policy of restricting my use of different apps for one purpose. It is o.k. If you have any of the good note taking apps when you search for content. I go to GN when I remember it was handwritten, and will find it pretty fast. When using several apps for the same purpose, it can be difficult. GN has made it clear they will not make live export to any other services. This is a 10-people company, living on selling the app and not an abo model - so they probably do not want to dedicate a lot of their resources just to keep the interfaces up to date. Noteshelf at the moment stands out with the „save-to-EN“ option, if you are a EN user.

Did the check myself, cutting away the last letter of „Rechnung“ (invoice in German). Similar result, searching for Rechnun created several hundred hits, searching for „Rechnun“ only 7. Maybe this results from OCR where there may be alternative spellings saved, or where this exact spelling resulted from a OCR by accident. There is OCR software that will save different options when it had problems to identify a word. Then I have tried with Premium and „Premi“. Here it was 99 to 0 (zero). So I think that the hyphen do really work for exact matches, as described, at least on the Mac client.

Right, the pdfs are as static as they are from other sources. What I like is that they carry their OCR info, and I can annotate them using the build-in EN tools to do so. I do not say it is the ideal workflow for everybody. In my case, I keep the „living“ notes in GN5 for as long as they need to be appended and edited. GN has included a very good search function with ver.5, that will search all notebooks, not only one as before. For me, I prefer to have a separate handwriting app with a perfect iCloud-sync and other features I like, and have the additional step to export what I want to file away into EN. For other use cases, the Noteshelf option is probably better, especially because Penultimate is a walking dead software, not able to even perform simple tasks offered by most other handwriting annotation apps.

Just as information: There has been reports that the sync from noteshelf into EN has gone bad sometimes. It seems that when the notes get very big (plenty of pages), this can cause hiccups. So if you want to use it, probably keep the notes short, and use more of them. Personally I use GoodNotes 5 for note taking. No sync into EN, but exports as pdf, including OCR for searching in the handwritten notes.

Everybody who will feel better after should change his PW. Nor harm done by doing so ... More important are 3 other things: Activate 2FA, on EN and on any other account where it is possible. Most important are the E-Mail-Accounts because these are often used to reset other Passwords. Get a PW manager that helps you to produce strong, individual PWs. Many (like 1Password) will even analyze your accounts for weaknesses, and will tell you where 2FA is available. Check your accounts (mostly the E-Mail adress often used as account name) whether they appear in one of the many breaches that has happened over the years. These did not happen at EN - but if one reuses account name and PW from other services, the account is at risk. Checks can be done at https://haveibeenpwned.com/ for free. This does not tell that your PW has actually been misused, it just checks whether it is included in the stolen account files that circulate in the internet. Many are ...

@BABMy preferred workflow on the iPad Pro to get stuff into Evernote in a controlled way is this: Open the web page Whenever possible, switch to the reader version Tick "share", tick "print". A print window will open. Select the range of pages you want to transfer (in reader view, it is mostly the whole document, in web site view you often have a lot of clutter on the backward pages). Put 2 fingers (best thumb + 1 finger) on the little document shown, pinch outward like you want to open the little preview Bang - the little thing opens - what you have now is a pdf version of the website (in reader mode) Tick on "share" again, select Evernote, change the title if needed, pick a notebook, select tags, save Voila - you now have a clean copy of the website content as a pdf in Evernote - and this pdf you can annotate using your pencil, or whatever. I prefer this way above clipping the page directly. It comes out clean and reliable, can be opened, shared further, annotated etc. The trick to go through the share-print-process does not only work with websites and Safari - you can create a pdf of nearly whatever you have in many apps by this, not only to send it into Evernote, but save or work on it in many other apps (depending of what you have installed on your device).

Usually, when I want the candy bar, I stomp my little feet, and I get it 😂 For me, the videos tell us what to expect - but they open a feedback window as well to tell what we would like. So why not tell what we think would serve our individual one out of thousands of use cases - at the end, every software solution is a compromise between a set of workflows to cover, technical issues and the need to keep the user interface simple, and the software serviceable. I enjoy the clearly communicated strategy, the new openness, and what I see up to now in releases is confirming this feeling.

They sure must be working on iOS 13 already, if they want to have it proven and tested at the official release in September. I hope they will develop an iPad-version as well - to have 2 EN-notes open at the same time in split screen mode would be terrific.

Technically I am not sure if a local encryption could compromise the cloud data. Any encryption used by ransomware today would encrypt the whole file on the PC, not selectively note content, leaving the shell intact. I doubt that such an encrypted file would be still uploadable, and it would not „find“ its server twin to overwrite it. I think ransomware to specifically encrypt an EN database in a way that will foul the server data as well is a pretty unlikely beast. Anyhow, you can go back through note history to a prior-to-encryption note status. Sure, I would rather not want to do this on several thousand notes ... Against ransomware attacks there is currently one proven method: Do backups, do them with sufficient frequency based on how often you change relevant data, and do at least one copy (over several generations) on a disk not permanently connected to your network. As a private user, if you get 3 identical HDDs (or today even SSDs, since they have become cheap(er) than ever), name them 1-2-3 and cycle them through, keeping always 2 of them outside of your house, you will be pretty safe. You do not even need to make a direct backup to these disks - run a proper backup software permanently, for example to a NAS, and backup the backup folders from there to your remote disk. This approach will not only protect against ransomware, but against other disasters like fire, flooding etc. as well. And it will protect all of your data, not only the EN database.