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About Jay-Bob

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  1. Another known issue in this version is copying text from Evernote and pasting into certain other applications may introduce an extra carriage return.
  2. Correct, using a 3rd party application like App Cleaner to remove all Evernote files will enable you to run an earlier version of the application. Keep in mind before doing this any unsynced notes or local notebooks will be removed after this so make sure to back up this content before proceeding.
  3. Correct, Templates will only be accessible on the new version of Evernote Web, which is currently not supported on Firefox (only Chrome and Safari are supported, no ETA on Firefox or other browsers). Please see this FAQ article under "Why can't I see templates in my account?" for more information. @Shavonne79 I've created a support ticket on your behalf to investigate this in more detail with you. For other customers encountering similar issues, please first make sure your Evernote applications are up-to-date. If you are a Premium subscriber, you can create a support request here for further assistance.
  4. Yes, the developers are working on this but it hasn't been fixed yet.
  5. The developers are on it, but it hasn't been fixed yet. It will be mentioned in the release notes when fixed.
  6. Hi there, Fujitsu has updated drivers for certain scanners they manufacture, but they have not yet updated the drivers for the ScanSnap Evernote Edition Scanner. Fujitsu is the hardware manufacturer of this device and they have updated the drivers for each device after an OS update. We're in discussion with Fujitsu but do not have an estimate on when to expect these drivers to be available if you have already updated to macOS Mojave.
  7. Hi there Nils, thank you for this report. Our development team is aware of this issue. I don't have an estimate on when to expect this to be fixed but please keep updating so you have the latest fixes when they are released. While not ideal, as a possible workaround in the meantime for the notes you need to print, try the web version of Evernote and the table borders should appear on print.
  8. Thanks @JMichaelTX, we're getting these to the devs.
  9. Thank you for this report, our development team is aware of this issue. I don't have an estimate on when to expect this to be fixed but please keep updating so you have the latest fixes when they are released.
  10. Hi there, thanks for this report. I can reproduce it exactly as you mention, and have reported it to the development team. I don't have an estimate on when to expect it to be fixed.
  11. Thank you, these steps are helpful. I can now reproduce this exactly as you describe it when pasting from Evernote into various text editors. I have filed a report with the development team, but I don't have an eta on when to expect it to be fixed.
  12. Hi there, are you by chance copying content in and out of Evernote using text in a code block? I can reproduce something similar when dealing with text in code block, but not outside of it.
  13. In this case, this appears to be happening when an attachment is in the lefthand column of the table and you go to print. Our development team is aware of this issue, but I don't have an estimate on when to expect it to be fixed.
  14. Fujitsu, the manufacturer of the ScanSnap Evernote Edition Scanner is working on making the scanner's software and hardware drivers fully compatible and 64 bit. More information about 64-bit updates from Fujitsu can be found here: http://www.fujitsu.com/global/support/products/computing/peripheral/scanners/scansnap/faq/macos10134.html For this scanner's general compatibility and wi-fi compatibility with macOS 10.14 Mojave, please see the article on Fujitsu's website here: http://www.fujitsu.com/global/support/products/computing/peripheral/scanners/scansnap/faq/ssee-mojave.html Peripheral updates to any hardware device from 3rd parties like Fujitsu after Apple updates their operating system can take some time past the initial OS release. This is outside of Evernote's control as the drivers are developed by Fujitsu. It is recommended to keep an eye on the device manufacturer's compatibility page to wait until they confirm full compatibility with that OS before updating, to hopefully not encounter an OS update causing issues with your hardware in the future. For the installation issues it sounds like you're encountering, please first check your Applications folder on your Mac to ensure the ScanSnap Manager Evernote Edition software is not already installed. We've heard some similar reports of this. Past this, please ensure Evernote is also installed first before installing the ScanSnap Manager Evernote Edition software. I've followed up in your support ticket to further troubleshoot.
  15. Hi there, we've been unable to reproduce this in our testing so far. Do you by chance have detailed steps you're taking or a screen recording showing the issue in action?
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