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@Gavin Gough and to your specific access issue, I've reached out via direct message here in the forums and followed up via email as well.

Making it easier to contact us y'all. More to come.

A Pro Tip Series: Evernote Search Say hello to Francesco D'Alessio, an Evernote Community Leader and productivity expert. In the third installment of the series, Francesco will demo how you can get the most out of Evernote's search tool. For more Evernote and productivity tutorials by Francesco, check out his YouTube page: https://www.youtube.com/user/cesidalessio From: Evernote Views: 5235 160 ratings Time: 05:08 More in Science & Technology [media]{url}[/media]

Happy New Year from all of us at Evernote! From: Evernote Views: 3835 167 ratings Time: 00:41 More in Science & Technology [media]{url}[/media]

All— It’s with a certain degree of giddiness that I announce a new community-centric role here at Evernote. As some of you may recall, I started with Evernote way back in the day as their Community Manager. Those were heady days, when Dave’s content ruled the boards and we were still running on PHPBB. Our users numbered in the 5 million range. The rest is, as they say, history. Products were launched, lessons learned, and Evernote is now sitting with well over 200 million customers and a bunch of exciting new developments both recent, currently in beta, and on the way. Over the years regular members can see my engagement with our community has declined. That wasn’t by design, but something that occurred organically as my responsibilities grew. As a replacement, we coordinated with specific team members in Evernote to comment, post, and offer support and/or gather feedback. That could only carry us so far, however. We needed someone to own this space, coordinate improvements and generally support our community here. Y’all are one of our most important resources for feedback and direction, and we need someone who has a singular focus in engaging and working with you. I’m happy to welcome Shane as Evernote’s new Support Community Manager. He brings a wealth of product experience, having been a Technical Support Specialist for Evernote with deep expertise on almost every platform we are on. He’s worked extensively with our product teams to highlight issues and drive developmental priorities, and has a strong community background. With Shane taking an active role in administering the community, we’re aiming to make the space more helpful, deliver more community functionality, and up our engagement. Please welcome Shane and we’re looking forward to great conversations in the future! Geoff

With Evernote, You’re Ready for Business Start your free trial of Evernote Business today and see how easy team collaboration can be. Find out more here: http://bit.ly/2A2QKTA Evernote Business lets you keep all your files where the work happens, and helps your team work smarter, not harder. From: Evernote Views: 33474 328 ratings Time: 01:09 More in Science & Technology [media]{url}[/media]

Evernote + Slack: Work Better Together Here at Evernote, we believe the secret to getting more done isn’t more apps, but making sure that the apps we do have play well together. That’s why we’re so pleased to announce a new integration with the highly popular messaging app, Slack. Learn More: http://bit.ly/2gQNNMT From: Evernote Views: 6138 66 ratings Time: 00:36 More in Science & Technology [media]{url}[/media]

@Artgirlofnm: checked up on your open case today and it looks like Jason is taking care of you. Glad we were able to get you that additional info! @voicnick: please submit a ticket here: https://www.evernote.com/SupportLogin.action and feel free to private message me or provide the ticket number you receive in this thread. We'll have an agent reach out to you with additional details.

@Artgirlofnm Of course! We're happy to help. An agent should have reached out to you and followed up with more detail yesterday evening.

@xvisto thanks for submitting a support ticket. I've assigned it to one of our agents reviewing tickets on this incident and we'll get back to you with additional detail. Please note we're working through a high volume of tickets so may be a little delayed from our usual response times.

Error on our side while shifting things around, forums dropped into Penultimate. Thanks for the catch! (should be fixed now)

A Pro Tip Series: Evernote Web Clipper We're introducing a new pro tip video series for our community, by our community. Meet Francesco D'Alessio, an Evernote Community Leader and productivity expert. In the second installment of the series, Francesco will demo how you can use our web clipper in more advanced ways. For more Evernote and productivity tutorials by Francesco, check out his YouTube page: https://www.youtube.com/user/cesidalessio/ From: Evernote Views: 4553 105 ratings Time: 04:54 More in Science & Technology [media]{url}[/media]

A Pro Tip Series: Evernote Tags We're introducing a new pro tip video series for our community, by our community. Meet Francesco D'Alessio, an Evernote Community Leader and productivity expert. In this video, Francesco will demo how you can get the most out of tags. For more Evernote and productivity tutorials by Francesco, check out his YouTube page: https://www.youtube.com/user/cesidalessio From: Evernote Views: 7498 151 ratings Time: 03:56 More in Science & Technology [media]{url}[/media]

Getting Organized: How to Use Evernote in College Eligible Students can get 50% off a full year of Evernote Premium! Find out how: https://goo.gl/TJFBYY If you’re getting ready to go back to school or just starting college, now is the time to get organized. Our recent Facebook Live event for college students, hosted by Dorothy Spira, covered everything you need to know about getting your stuff together with Evernote. You’ll find all the resources mentioned and more here: https://goo.gl/Vw4u82 From: Evernote Views: 21571 301 ratings Time: 18:59 More in Education [media]{url}[/media]