Dave-in-Decatur

@BernieO, does the note have a lot of lists in it (bullets, checkboxes, etc.), or a complex header structure? There have been reports that the new function of collapsible lists is drastically slowing down editing of notes with large numbers of lists.

The problem, of course, is that there are people who use them more than formatting options, and they would be in here complaining if they were hidden. Being able to customize the toolbar, as was possible in Legacy (on Windows, anyway) would be nice. I'm not sure what it's implications are in trying to preserve a common interface across Windows/Web/Mac/Android/iOS.

This often happens when people log in to Evernote and accidentally use the wrong credentials (e.g. email or username). This causes Evernote to think they are a new user creating a new, empty account. Try logging in again, and be extra careful with the credentials, and see if everything is there.

This is actually not due to the UI but to a (IMHO) thoughtless implementation of the new AI Search button on the right, which seems to come with a massive amount of padding in front of it, forcing editing tools into the More button. It's been discussed here in several threads, and has been fixed since v. 10.80.3, I believe.

WRT the unified code base, I have several disagreements here. For one thing, it has nothing to do with Bending Spoons; it was one of the fundamental changes to v. 10 back in 2020. More importantly, it is absolutely a benefit to users who want to user Evernote for something more than a glorified indexing program on a single computer. The point is not editing a note on multiple devices at the same time (though I have done that with Android and Windows), but editing a note on multiple devices on different platforms and having a consistency of appearance, features, and functions across them all. Evernote Legacy never did that at all, period. "Let's see, can I do superscript on this device? What about strikethrough? I used a different font there for emphasis on Windows -- oops, Android doesn't have that font, emphasis gone." It is a useful and valuable capability, and worth the slower processing time to me, and apparently to others as well. And this doesn't even address the matter of Evernote's owners being able to develop the program in new ways across all platforms without running into insuperable obstacles, and the cost of having multiple teams of programmers doing the same thing at once. As for "Legacy sync was rock solid, never had text magically disappear, only once had a sync error in 13+ years." And never any conflicting changes either? That would be a miracle; or a result of only every using it on one device.

The Note width selection ("Optimize" 😅 or "Fit to window") is on the ... menu of a note also, and is also misplaced there. But it does exist in the main settings dialogs too. Perhaps the idea is to give very quick access to some particular settings, but it seems peculiar.

I can now confirm that I am experiencing the same thing, in Evernote 10.80.3 desktop on a Windows 10 laptop and a home WiFi network. I forced a reload (Ctrl+Help > Troubleshooting > Force Reload) twice, and I've been using v. 10 on this laptop for ages, so I'm confident that my database is all downloaded. Evernote data files in v. 10 on Windows are located in C:\{username}\AppData\Roaming\Evernote\ and this seems to be intact. I put the laptop into airplane mode, and could not get any note to open, only getting the message "Note unavailable. This note is not available offline, once back online the note will be available again." This applied to all notes of any age and type; yet the metadata and/or header info was present, since information showed up in Notes and Notebooks views, and on the Home page. It's clearly a bug. I don't have much need for offline access on my laptop, but I appreciate those who have reported it.

Just FYI, the forums are user-to-user. The Dev team is not here answering questions. Best available option is to report the bug to support: https://www.evernote.com/SupportLogin.action. Expect to get one or two robotic responses that seem to be addressed to very inexperienced users. Work through them and hopefully you'll get a meaningful response.

Yep. Myself, I think I'd usually want a new note created that way to be in the same notebook as the note I'm in. Hmm. Currently, it's context-sensitive: if I'm editing a note with the Notebooks list showing in the middle panel, the new note functions (Ctrl+N or click New Note) create the new note in the current notebook; if I have the Notes list showing the new note goes in the default. TBH, I'm not sure that / Enter is any easier than Ctrl+N. But what's that about a "New linked note"? Meaning that the new note would automatically be linked from the note I'm in when I create it? Interesting!

Hi, and welcome to the forums. I think that's a fairly unusual problem; at any rate I haven't encountered it. Are you on Windows or Mac? You've already uninstalled and reinstalled, which would be the first advice--did you use the operating system's uninstall facility? In Windows, this is known not to get rid of everything every time, and people recommend using Revo uninstaller instead. I've seen people report that persistent problems did get solved by using it. There is something comparable for the Mac, but I'm not sure what it's called. That might be the first thing to try. Another question: how much free disk storage space do you have remaining? Evernote and other contemporary apps sometimes need quite a lot for temporary storage, etc., and if you're running low, it might inhibit adding material to Evernote.

@Backinmotionvet and @Kaspar, could each of you say a little more about what you're attempting? I'm not sure you're going for the same thing. "Offline" can mean a number of things. On a mobile device notes can be made available offline for reference when the device is out of range of any connection. On the desktop/laptop Evernote app, once all your notes have downloaded from Evernote's servers after installation, which can take quite awhile if you have lots of notes, then you should be able to put the device into airplane mode or turn off the WiFi and still access your notes. In Legacy, it was possible to haven "local notes" on a computer that were never synced to Evernote's servers: that function is no longer available.

I don't think it's fair, but that's not news. Part of my point was that v. 10 does things that Legacy never did. Does being forced to have backlinks available (to take a fairly noncontroversial example, I hope) also count as deprecation? Or should the value of backlinks be subtracted from what is owed to you for not being able to sort as before? More to the point, can you prove in court, before a judge and jury, that you are unable to use v. 10, as opposed to being inconvenienced by having to use it? To take a more trivial example, should a newspaper be sued because they cease carrying a particular columnist or comic strip during the course of people's subscriptions? (I actually think this may have been tried in the U.S. I may be wrong, but you might want to look for it to see if it worked.) All right, I've had my say on this. To me it's not worth continuing to talk about, and I will let you carry on the discussion with those who are really interested.

You mean that isn't what software forums and other social media are for? I'm appalled! Outraged! Nauseated!😅

AI-powered bots always make the most intelligent contributions, don't they? Or at least the most artificial. I've reported it.

This one will probably have to go to Support (Settings > Support in the app). Being other users, our superpowers are sadly limited. 🙂 What version of the app do you have?

The desktop app "newest version" information is often behind reality, unfortunately (they do the rollout slowly). You can always get the absolute latest from https://evernote.com/download. I just tried, and the current version being downloaded is 10.80.3. Might be worth a try.

V. 10.80 has been kind of a hot mess in a number of ways, I think. I hadn't seen this about AI search though. Best bet might be to wait for the next update; you can report it to support here: https://www.evernote.com/SupportLogin.action, but they take a long time to respond. FWIW, I tried the AI search "show me notes about our hotels in Australia" on 10.80.3 in the Web client (no results) and in 10.79.3 in the Windows desktop app (100 results). A simple standard search for "hotel Australia" returned 9 notes on both clients, which is about right. Serious Goldilocks syndrome going on with AI, it seems: "this porridge has no results", "this porridge has a load of wrong results".

I think in early releases of 10.80 the keyboard shortcuts were disabled or something; they should be restored in 10.80.3, I think. But IAC, Edit > Undo should have worked. I hate to say it, but would it be possible to clip this one again and start over?

Welcome to the forums. You're raising a problem that's quite different from what's under discussion in this thread, and you'd probably do better to start a new one. But since you're here, the first thing to check would be the Web client (https://www.evernote.com/client/web). If everything is there, then it's safe; that's the direct view into your notes on Evernote's servers, and you can always work there. It can take awhile for Evernote to completely create the new database of your notes that v. 10 uses, so not everything might show up at first. I'm not quite following everything you're asking. "The tab Tools - (sync) local files": local notes do not exist in v. 10, if that's the question. Take a look at this blog post: https://evernote.com/blog/legacy-decommissioning, esp. the section "How to prepare for legacy decommissioning," regarding local notes. C:\Users\{username}\AppData\Roaming\Evernote\ is where Evernote data is stored by default in Windows--but I would strongly recommend not messing around in there, esp. if your complete database may not have downloaded yet. Hope this is some help.

The key here is "external edits". That's for temporary storage of items that are edited from within Evernote, then re-attached to their notes, I think. I've got stuff in there that is from a couple of weeks to over a year old, and I presume could be deleted (I don't know if Evernote purges them automatically at any point). Attachments as such should be by default in C:\Users\{username}\AppData\Roaming\Evernote\resource-cache\User########. If you move the storage location of your Evernote data, that should go with it.

https://www.evernote.com/SupportLogin.action. You have to drill down a bit through menus to get to where you can actually create a ticket. You'll get a robo-response at first, telling you to do things you've already done or that aren't relevant. Reply that you've done them (I leave whether really have done them to your conscience 🙂), and eventually you will get some real response. Which may or may not result in prompt action.

Welcome to the forums. There are mainly just other users here. To report a bug to Evernote: https://www.evernote.com/SupportLogin.action. You might also search the forums. I believe that others have reported problems with Korean characters in some of the most recent Evernote updates.

Since this is the first time in history that any software platform, social media, print publication, or cable service has ever changed anything during the course of a subscription, I'm sure there's a good case to be made. 😅 And don't forget that "change" is not the same as "deprecation" without a whole lot of evidence that every change was a deprecation, and no change was an improvement.

Does this change with the passing of time? I just checked a few Webclip notes that I've had for days or weeks, and simplifying leaves all the images intact. OTOH, I just tried clipping a page with over 60 images of clouds, and when I simplified the note right after it was created, none of the images was lost or unviewable. I wonder if the sources of the images have anything to do with it.

Welcome to the forums. In my experience, the Web client tends to get updated faster than the desktop. That's often where I learn that there is a new version. The desktop "check for updates" function is often days, sometimes many days, behind the actual release of the update, since they roll it out gradually across the userbase. You can always download the latest version from evernote.com/download. The filename will be "Evernote-newest"; you have to check the file properties to get the actual version number.🙄