Jump to content

All Activity

This stream auto-updates

  1. Past hour
  2. To be fair to Evernote, they do eventually respond Google and Microsoft are multi-TRILLION dollar companies and they both have absolutely horrific support that while you can call them are beyond useless, I've actually found Evernote support as slow as they are to be way more coherent than anything from big tech. Out of all of the small tech companies I have subscriptions with, Fastmail has the best support. Now if they could respond to tickets quicker I'd be happy, although I work in IT and I know what a helpdesk is like. I used canned responses most of the time I respond to tickets, so I understand and don't blame them for that. For a bug report all they can do is pass on to the developers and acknowledge it, for an actual issues with my account I've gotten real typed responses from people.
  3. When I started with Evernote 12 years ago, I also had to spend a lot of time to find workflows and understand everything. This is true for any new system. But so far, no software has made as much of an impact on my workflow as changing Legacy to v.10. And it doesn't matter if I'm talking about Autocad, Thinderbird, Adobe products, Affinity products, Microsoft Office, Skechup, 3D softwares... Video editing softwares...Widnows, Android... it doesn't matter what I can think of, and there are a hell of a lot of those programs in the 25 years I've been using computers... So my patience has run out... Understood. I don't remember when you attempted the switch from Legacy to v. 10, but I know that many people (again, not necessarily you) waited till pretty much the last minute. I waited a year or two, since v. 10 really was inadequate (to put it mildly) when it was first released. But then I had another year or so to begin learning new ways, rebuilding both work processes and muscle memory, everything that is, as you say, "true for any new system." V. 10 is a new system, and I'm not sure that Evernote (before and after Bending Spoons) emphasized that strongly enough. The habits and tricks we learned as we were first learning Evernote years ago couldn't be relied on, and it did require time to build up new ones; and if a particular workflow was hyper-dependent on specific features of v. 6, it was going to break. My point is that, however it happened and however the responsibility should be distributed, quite a number of people found themselves jammed up with an "emergency," or at least "urgent," transition from Legacy to v. 10, and seem very willing to allow all the time and patience required to learn Obsidian, Upnote, Notion, or whatever, which they believe Evernote v. 10 should not have required of them. I'm probably wrong about some of this; I hope I'm being fair, but maybe not. But I think the snarky title of this thread kind of makes my point.
  4. Today
  5. Thanks. Can you please detail how "GIT project evernote-backup" works. I went to this site: https://pages.github.com/. As a non-tech savvy person, found the page overwhelming. Can someone lead me to steps on how to download my notes? I tried backing up directly from Evernote to an external drive but got stuck with the error message as noted on the original post.
  6. Yesterday
  7. And the beauty is, it's now all markdown. So you've little to worry about, in terms of file longevity. It's a one-off migration completely worth the effort, IMHO.
  8. This is an excellent approach - keep all of your Evernote notes in place, and slowly but surely move your key notes into Obsidian. It'd be useful to have some sort of cut-off date, to say enough is enough, but it's my approach for now.
  9. Actually it works on more platforms than EN itself, due to the fact it doesn't need an installed client. You can even install it with minimal overhead in a Docker. Everything is described on the GitHub page. On a Mac I need to install Homebrew first (if it is not yet installed). Through Homebrew then the EN backup project is installed. It is executed through the command line, or automatic with a little script that is triggered in intervals.
  10. Can't help but I have one on the Mac as well. In addition to many other things, I tried rewording the task, which got me an error message but did not move things along (or change the task). In my case, the task was complete.
  11. Take it as it is - or send your opinion at the feedback address provided. You have all information you need.
  12. The functionality was killed, thats all I care about. I don't care that its a change of code methodology, I just want a seamless functionality. I'm just a lowly CUSTOMER (Long time)... what would I know.
  13. I do see the new view but I also see something troubling which is that, even though my tasks are still functioning, the "Things to Do" note appears to have no tasks in it if I open it. This is on both Android and in Windows. However, if I look at the note overview it shows the first few tasks and the correct number of tasks. Is this an intentional change or is there something in my task that is causing display issues when I open the Things to Do note?
  14. ... And now I have to say, NM, my bad. WRT the Web client anyway. Seems I had cleared cookies to get Evernote Web to finish loading (another problem). And guess what, settings are stored in a cookie, so clearing resets them to default. 🤤 Sorry. The Web client was behaving as it should. But the losing of offline notebooks in the mobile apps is something different, obviously.
  15. Oh my gosh, I also add my thanks to Promosinc!!! This issue has been hindering me for well over a year!! I had submitted a support ticket to Evernote with no luck from them in solving it. I was seriously considering dumping Evernote, and I was one of their earliest users - going back almost twenty years!! Thank you, thank you.
  16. I have to say you can still get to your widgets but the update is so much nicer, everything loads right away, tasks sync immediately now. It's a massive improvement.
  17. I have had been unable to clip to Evernote on my Android phone for a long time, I think since they did their software revamp, with the symptoms you describe - the Notebook field flickers with "Loading", and if you hit Save, it says "Error Clipping". This has been through multiple versions of Android and Evernote on two different Google Pixel phones - a 4a-5g, and a 7 Pro. I sent a support ticket in, and they expressed sympathy but gave no timeline for a fix.
  18. It happens in the iOS mobile app, where the "offline notes/notebooks" setting keeps reverting to "off" when an update arrives. You don't always know the app has updated so you think your offline notes are there, but surprise! they aren't. Everything you previously downloaded for offline use has been removed from your device. Let's hope you notice it before you arrive somewhere that doesn't have a good cell signal. I think it started happening sometime last summer, though it may not occur with every update or on every device because it seems very random. I lost hope that it will ever be resolved and moved all notes that I might need to access on my phone to a different platform.
  19. To be fair, both Google and M$ do have phone numbers and email addresses if you look hard enough. Haven't seen that w/ Evernote. And when I enter a support ticket w/ M$, they actually respond. That's really my main gripe w/ EN support. At least acknowledge my existence with something other than a canned and empty promise...
  20. This seems to happen especially often in the Web client, but it can happen in the Windows desktop app, and maybe the Android mobile app (see the thread linked below). The Web client automatically updated to the latest v. 10.86.2 recently. And it re-set 3 (THREE!) of my default settings: It turned on Strikethrough completed checklist items, which I always keep turned off. It changed Note width from Fit to window to Optimize 😅 readability. It changed Slash commands from Hide inline hint to Show inline hint. I've had the first one re-set to what Evernote thinks everyone should want repeatedly ever since they introduced the feature. #2 does not usually get re-set to Evernote's preference, though I don't think this is the first time; and #3 is too new to have data on. Is anyone else experiencing this kind of re-setting of defaults with app updates? I just don't understand why an update should touch the user's preferences. I noticed in the Android app forum a thread saying that offline settings get changed with every update:
  21. Welcome to the forums. We are mainly other users here, not Evernote staff. Their support has been very, very slow for months now, so it may take awhile before you hear from them. Meanwhile, the steps that you've tried seem like the usual ones to try. The next step would be to uninstall the app altogether (making sure than any offline notes or notebooks are synced first!), and then reinstall it. After you reinstall, give it some time to download basic information and before searching. Can you say more about the Web version? Are you saying that searches also fail there? That would be surprising.
  22. I just encountered something like this today. As usual, the remedy was to clear cookies from the browser (clearing just the past hour's cookies worked).
  23. You've posted this in a thread in the forum for Evernote v. 6, which is no longer functional. Please look for a forum related to v. 10 and post there. Thanks.
  24. Hi, and welcome to the forums. We're just other users here. Most effective way to direct this is to feedback@evernote.com.
  1. Load more activity
×
×
  • Create New...