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Everything posted by gazumped
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Speed it up!
gazumped replied to lionx's question in Evernote for Windows Requests (Versions 10.0 and above)
If you're still having issues, I'd suggest you tell Support about it - not all users have the same experience, and unless Evernote get a certain amount of feedback from users on this matter, they're likely just think it's happening in isolated individual cases. -
Hi. All good questions, but we're mainly other users here; and Evernote has never over-shared it's future plans. Given the break-neck speed of development in the past 18 months though, it seems highly likely that existing features will be developed further, and new ones added. Searching the Forums has always been an issue, but as it's a public forum you should find that any internet search will find forum topics as well as third-party ones. I believe that Evernote will be looking at the overall structure this year - it's unknown when or how that might lead to changes. Since you raise the question - how would you see things being revised? IMHO the major issue with Forums is that new users often don't know enough to ask the right questions, and frequently don't give enough information initially to get a sensible answer. (I have the phrase "what's your device / OS / Evernote version" on speed-dial...) Thinking about your suggestion - would it be more sensible to divide the topics into different operations rather than products? Off the top of my head that might be: Installing / Uninstalling: Versions Authentication - opening the app and logging in Editing/ Creating Notebooks & Notes - attaching content Exporting/ Printing Notes Organization - Calendars & Task Management Appearance - line spacing, thumbnails, styles -feel free to add more suggestions if I missed anything. Or should there be something else?
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Tag Sorting in v10
gazumped replied to FredJ's topic in Evernote for Windows Issues (Versions 10.0 and above)
Could you use the filtered notes window on the home page? -
Literally one you pay for? Choices at the moment are Personal or Professional.
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Hi. This new behaviour has already been noted - best advice is to contact Evernote Support and wait for a response. We're mainly other users here so no workarounds / fixes available that I'm aware of - except to use a dedicated code editor and attach the output file to your note for the time being. We're told that highlighting and other features are coming to Evernote but it's unknown how you should approach your now-altered content, and whether or how it can be returned to its original state. If/ when you do receive some feedback from Evernote please post it here...
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Untitled Notes in Export and re-Import ENEX
gazumped replied to ferol's topic in Evernote General Discussions
I'd suggest you add your own support request to the one(s) already submitted -
Try deleting your local database/ uninstalling with Revo Uninstaller, and powering off and on again before a reinstall. That will remove all traces of your currrent setup and give you a fresh start. Things will be slow for a day or two while everything gets set up again in the background, but you should find things get back to normal. If that's not the case, please confirm your device and OS/ Evernote version numbers and we'll re-think this...
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Nuked. Thanks!
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Sudden loss of notes / unable to login
gazumped replied to cyclical's topic in Evernote General Discussions
Hi. You were using a version of Evernote that was considerably out of date - so much so that (after a year or two of warning messages) the company cut off access to the remaining few users of that whole family of products at the end of March. As long as you were logged in at some point, your notes to that stage should have synced with the server, where they will still be available if you sign in at Evernote.com. Sadly anything created after then may have been lost. You should also be able to download and install the new v10 if you wish. If your old installation of 5.5 still exists on your desktop you may have a large database file (EXB or similar) which could contain unsynced notes. If you can give us more details of the file type we may be able to suggest some options which could give you access to the content - forinstance via a SQLite application - if there's important data you absolutely need to recover. -
Refund / Customer Service Frustration HELP!!!
gazumped replied to SimpleCreativeCo's topic in Evernote General Discussions
The process should be fairly simple, but is currently slow... contact Support - https://help.evernote.com/hc/requests/new (but be very patient for a response) EDIT - Oh, and as you could have done at any time: please go to https://www.evernote.com/BillyBillingProfile.action (it's the 'Billing' page of your online account) and check out the very bottom of the page, just above "Terms of Service". 'Cancel your Evernote subscription' is there - choosing it will downgrade you to Free to avoid further billing. -
Support not available, loops through login to web
gazumped replied to AndyDent's topic in Web Client Issues
Don't think it's related to account type - I had a legacy test account until recently; converted it to v10 without any issues. I doubt you'll get to the bottom of this with or without a poll - what you need is to contact Support - which may take some time, but they can fix your login issues... -
Replacement for Evernote Legacy
gazumped replied to johnm243's topic in Evernote General Discussions
Wasn't me that said that - the author is no longer with us, since it was irrelevant to the discussion and seemed like typical bland AI-speak. On the general topic - Legacy was declared obsolete (and potentially dangerous) 3 years ago. v10 was a new and different product which replaced it, If you find the new product inadequate for your needs, there are plenty of other options out there... -
Nested tag view - how to see it in v10 Evernote
gazumped replied to TdeV's topic in Evernote General Discussions
A good first step would be to (politely) point out to Evernote that you would like to be able to see a listing of all your assigned tags, plus sub tags. I saw somewhere else that less than 5% (I think) of Evernote users actually have a tagging system, and I'd bet that far fewer have such an extensive setup - so just like your Legacy use, you're very much in a minority. Evernote's current owners had nothing to do with either version of the current tagging system, so they might have plans to improve it - or it might be a low-priority item to consider at some future time. You'll never know unless you ask... -
Evernote files - loop on pdf password request
gazumped replied to ahl's topic in Evernote General Discussions
Evernote Desktop runs very quickly on my Dell Win 11 Desktop, but even there the Files section has a bad attack of molasses. I agree it's unusable at present, but I look forward to it getting better... though I also don't know why I'd go there for a file rather than look at the note it's attached to. Unless there's a possibility that the if file becomes detached from the individual note I could still find it there? (But shouldn't it be in Note History too??) Confused. -
Control Which Image Shown in a Note's Thumbnail/Snippet View
gazumped replied to marcelo's question in General Feature Requests
Which is expected - the fix will be released soon; I don't think anyone has the update yet. -
Control Which Image Shown in a Note's Thumbnail/Snippet View
gazumped replied to marcelo's question in General Feature Requests
It's not something they stay up to date with on a day-to-day basis, but they are fixing some of the issues that get raised here. They won't respond in this forum - use a Support ticket for that - but I'd bet that it all gets read sooner or later... -
Unable to Create Tasks
gazumped replied to darrenbuttoniow's topic in Evernote for Windows Issues (Versions 10.0 and above)
Hmmn. Can you run through exactly how you create a task? I'd use the '+' or '/' access and set up a task and then add details. You seem to be starting with the detail? -
Unable to Create Tasks
gazumped replied to darrenbuttoniow's topic in Evernote for Windows Issues (Versions 10.0 and above)
Hi. Restart required? All working for me...