SimpleCreativeCo

Thank you!!

It's #3818763

Hi there, I bumped my Evernote down to the free plan, then asked for a refund within a week or two of the charge. It had been renewed even though I hadn't gotten any notices. I submitted a ticket and they said they had processed my refund. Three weeks later and no refund. My ticket is not accessible to me -- I can see it there but if I click on it, it just gives me a blank screen. I can't submit a new ticket -- the button is greyed out and says "upgrade." So I'm on the free plan and can't get direct support, BUT they still have my $129. I've replied to the support email a couple of times with no luck. They need to either give me my money back or give me my paid for plan back!!! I'm VERY ANGRY! Any way to get in touch with them besides through the support ticket submission screen? -Angela