gazumped

Nope - I'm with the 'other' 50% who don't got this yet...

Seems like an update issue - try a clean reinstall? (Short version) Sign out of Evernote / don't save your data locally / use Revo Uninstaller Free (Win) or Appcleaner (Mac) to uninstall the app. Power off and back on, then re-download and reinstall and leave Evernote running to rebuild the local data files and indexes. It's usable but initially a little slow - things get better after a few days. More detailed description _ To fix occasional errors with installs or updates on laptops or desktops - plus issues with speed or lag or corrupted data. 1 - Make sure your notes are synced up to date (check the web client or another device) 2 - Exit Evernote (if you can) / delete data from device 3 - Uninstall app with Appcleaner (Mac) or Revo Uninstaller Free (Win) 4 - Power device off / allow 10 seconds / power back on 5 - Download latest Evernote from Evernote.com 6 - Reinstall. It will take a little while for the app to be fully operational If that hasn't fixed it, check your local housekeeping - how much free storage space? What other processes are active? Do you have good network speed?

Hi. What device are you using, plus what version numbers of Windows and Evernote?

Maybe I'm not following here, but if you're capturing in iOS and viewing on PC - so obviously the import and tag has worked, and the note is available - why then do you need to find it again on iOS? And when do you need to use MacOS immediately afterward to view the content? Each device has to exchange data with the server to update itself - and that is 'almost' immediate these days - but mobile devices use a different network and information loads more slowly, and the more devices you involve, the more exchanges have to be made. If it's not working to your satisfaction then you could feedback to Evernote that it needs to work faster - but there's no sync button any more, and what you see is pretty much all there is...

Hi. Device and OS/ Evernote version numbers please?

Log into https://www.evernote.com/Settings.action and scroll down.

Hi. Your phone has to sync with the server where the label (Title? Tag?) index is updated and synced back to the phone. It's not an instant process, so new notes take a little while to find by a search.

Hi. Have you tried completely uninstalling the current version with Revo Uninstaller (Win) or Appcleaner (Mac) and re-installing?

Hi. The usual cause is an incorrect login (the whole account is suddenly blank) - log out, and try again. Worst case - go to Evernote.com in a browser and use the 'forgot password' option, or contact Support

https://help.evernote.com/hc/en-us/articles/209005557-Export-notes-and-notebooks-as-ENEX-or-HTML

When you log in to Legacy you'll find the server is unavailable - it was switched off a month ago after 3 years of increasingly urgent warnings. Go to Evernote.com and download the latest version to get back to your notes.

Windows is occasionally cranky when drag-n-dropping; have you dragged to the local desktop first and then to Evernote?

Support have a confusing habit of closing requests they pass on to their developers - they've been 'dealt with' by passing the information on, even if the issues has not been fixed for the user. Can you remind us of your device and OS / Evernote version numbers? And is it still the case that when you select some text and click the AI button, you get the 'try later' message? - If your set up is a little unusual that might explain why things aren't working the way you expect...

Just for a change this wasn't personal...

You could start here... https://evernote.com/security

As long as both apps have reliable security, jumping from one to the other won't create any additional risk. My comment was written nearly a year ago though, and Evernote did not have a diary or a task management system of its own. Now you can avoid any external risk by using those internal features.

Evernote for Android has a tasks widget you can add to the home screen, but there's no current way to default to that window in the app itself...

Easier to uninstall everything and reinstall the app you need... and probably less time-consuming given the careful uninstall and inevitable error-fixing that would ensue from a partial uninstall...

Oops - sorry. Missed that...

Hi. This forum is supported by other users. Refund / payment queries should go to https://help.evernote.com/hc/en-us/requests/new

Hi. Evernote is note-taking software, not a full-featured word processor. If you need a specific layout it would be better to copy and paste pages into another app - Word or Google Docs or LibreOffice - and attach the output file to your note. Do any editing in your WP software and save changes back to the attachment. The export / print to PDF options for Evernote do need work, but substantive fixes are unlikely to be available for the delivery of your report.

That is the correct route, but as you have found the team there are under a great deal of pressure and are weeks behind in dealing with queries. If you have responded to the emails, you will get a reply as soon as they are able.

Hi. There is no phone number. Access to Support is via https://help.evernote.com/hc/en-us With the volume of changes and bugs that have been reported in the past few months they can be very slow to respond.

Hi. I'm sorry but this forum is mainly supported by other users who do not have any access to password or account information. I suggest you contact Evernote Support on https://help.evernote.com/hc/en-us/requests/new?guest=true to explain your situation again. If you are based in China your actual account may be with a separate company Yinxiang Biji which is wholly based there. Whichever system your account is based on, your notes will not have been lost - an original copy is maintained on Evernote's (or Yinxiang's) server. Finding the correct user details may take a little while however...

Hi. You were using an obsolete application which saved its notes in a different format. That format is updated as and when notes are opened, though you are the first (I think) to report this duplication issue. Do you have any similar problems with new notes? NB if you still have v6 installed this will compound the problem because it will still sync your notes in the old format, even when dealing with new notes. I'd suggest an easy (possible) fix would be to rebuild your current database - sign out of Evernote and choose not to keep a copy of your notes on the local system. Then sign back in and allow the database to rebuild itself.