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PinkElephant

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Everything posted by PinkElephant

  1. It is by no means a workaround. The paid accounts are sold among other features with the sharing argument. Professional and Teams are even advertised as being „hubs“ for sharing notes and Tasks, assigning content to others. It is a bit mixed from my experience: Say Subscriber A shares a notebook with B, a Free user. All notes created by A in that notebook belong to A, count into his upload margin and don‘t count into B‘s allowance of 50 notes. But B can only save up to 25MB into that note. Going above is not possible, citing the Free upload limit, even if that note does belong to A and should have a 200MB limit. A is able to store up to 200MB. The upload is limited to the Free margin, but uploading will not count against the Free users allowance of 60MB per 30 days - it is counted against the subscribers upload. It is blocked when reaching 25MB, even if from the account stats B is not uploading at all. If now B creates a note in the notebook shared by A, this counts against the Free limits. And it counts into the upload, even when the note is created in a notebook owned by A. I use these Free accounts on my freelancing projects from time to time. If the notes are habitually created by my paid account, the Free users are pretty autonomous in their use of the accounts. I never had a problem to run a full project over several months on such a structure of my Professional account as the hub, and several Free accounts as spokes, located on on shared project notebook. I just need to always keep some fresh notes available for who needs to use them. Several projects - several shared notebooks, several spokes of Free accounts. The nice thing is each group will only see „their“ notebook. Only myself can see everything. At the end of a project I withdraw access, and close the project by exporting it to an ENEX file for archiving. It works like a SharePoint, but much simpler and easy to set up without the trouble.
  2. There are no local „folders“ (=notebooks) on v10. All notebooks need to be synced with the cloud server. No exception, no workaround. Your account status says you are on a subscription. You don‘t pay for a certain program, you paid for the use of the EN ecosystem. The clients come for free. The legacy client you are currently using is deprecated since 2020 - it can be discontinued at any time. The only clients included in the subscription are the clients with a version 10 release number (currently 10.78). Legacy will stop syncing on the 23rd of March. This will in effect also stop it to access notes locally, since you need to be logged in for this to work (there may be a workaround, but if it works we only know after the 23rd). There is not necessarily much time to take action, depending on what you want to do. You need to convert the local notebooks. You can do this now yourself in Legacy: Choose the notebook, export it to an ENEX file. After installing v10, you can import the ENEX files again. They will then sync to the server. Or you install v10 and let the system help you doing it. The details are in this help article: https://help.evernote.com/hc/en-us/articles/209005107-Convert-local-notebooks Again, whether you think you need the internet to do what you do makes no difference. V10 is always syncing with the server, all notes. You can contact support here. Currently the reaction time is not good, a ticket might run for several days before answered. https://help.evernote.com/hc/en-us/requests/new
  3. @shia313 The web client doesn’t work natively on phones - it can be switched to the desktop browser, but the experience will be pretty bad. Furthermore it needs an always active mobile data connection. To sum up this is your current situation. You need to decide what you want: Use your current phone, or use EN Android.
  4. No idea what you mean by the first sentence. Local folders (notebooks ?) are never synced. Do you want to ask in your second paragraph if „this“ will work in v10 ? Legacy will stop working on the 23rd of March. Since I don’t understand the first 2 sentences, I can’t give an opinion on the second paragraph.
  5. In general I don’t trust any manual removal on Mac or Windows. The trusted tools are AppCleaner on the Mac and Revo Uninstaller on Windows. All sync is going through the cloud server. The web client allows to view it directly - just make sure to empty the browser cache, because cached content can show misleading results.
  6. Just do what you want - you really think it is adult behavior to try a little blackmail ?
  7. YOU is not here - here are just other users. To sort out anything about payment & billing you need to go through support. https://help.evernote.com/hc/en-us/requests/new If you are on a Teams account (which is not the account of choice for individuals, but anyhow), you actually have 2 accounts: One is the Teams account, designed to be used by a group of users (minimum to make sense: 3). This account is controlled by an user designated as administrator. Every Teams user has a Personal account in addition, for his personal notes that don’t belong into the Teams account. Maybe the notes you are missing are „on the other side“.
  8. The installer has found 1 local notebook. Where it is we can’t see remotely. What happens if you click on the link to the article describing what to do ? The better approach would have been to look it up and solve the problem while still on legacy. If you were not aware that there is any local notebook, maybe it was a remain from some testing a while ago.
  9. If you have a ticket number, you can send it by DM. We can try to flag it. There is no there way but through support here. And (sorry, we are just other users) they are currently dreadfully slow.
  10. The Free plan since a few month in fact is nothing more than a trial. If you want to use it for extended use, it is no fun. I would avoid it.
  11. I have no own experience with either method. I never used local notebooks with legacy. Imported notes are factually new notes. They get a new UUID, which is the unique note identifier. They keep some properties from the original notes, but they are NOT the original notes. We could have an academic discussion about the updated date field. There is at least one other thread about it. But there is no time left. Decide what to do, do it. Waiting til the last minute can cause a major disruption with your content. If you want, you can keep the ENEX files stored. If the update date logic may have changed, you can always do another import. To get anything changed, you should address it to support. They are dreadfully slow at the moment, and most tickets will not lead to a code change. So don’t wait for it ! https://help.evernote.com/hc/en-us/requests/new
  12. This has been reported several times. Getting rid of orphaned notes can be a real PITA. The only way that used to work was through support: https://help.evernote.com/hc/en-us/requests/new
  13. My use is like a bird of prey: Circle - watch - dive - HIT. 🤣
  14. If the client shows deficiencies without a cure on the Mac, the sure way to solve them is to uninstall the client using the app AppCleaner. It will remove all parts of the prior install. Then restart the Mac, and reinstall from the EN website.
  15. I didn’t say my experience should apply to others. But it IS still my experience. If I look at the speed claims in the forum, most are related to „just upgraded“ users. Here the main impact is the missing local database, that is still downloading. Real „speed“ claims originate from power users (don’t like the claim, but let’s use it), probably with a lot of keyboard shortcuts in use. Typically you feel a certain slack there more than while „mousing around“.
  16. Rebuilding a database usually is done by uninstalling the client, dumping all data. There are finer details to it, depending on the client. When I encountered this glitch (which has become rare with the last maybe 10 releases), I leave the note, open another and come back to the first. Usually the picture then shows - which makes me think it is a bug of the client, not missing data. But as said, I haven’t encountered it in a while now.
  17. The legacy database will not be converted at all. A v10 install will download a fresh copy from the server. This takes a while - keep the client running in the background. Once the full download is done, v10 is capable of offline use. If there were local (unsynced) notebooks, they should be saved as ENEX files, or synced in advance still using legacy. ENEX exports of local notebooks can be imported into v10 after the initial install. They will then sync with the server. This (again) needs time. I would not do it while the initial download from the server is still ongoing. If the local notebooks were synced in legacy, make sure the full upload is done. This can take time. What is for sure: Legacy will be cut off the server on the 23rd of March. If you have a lot of local notebooks, I would first export each to a ENEX file (one file per notebook !). This is faster than uploading. If you have a good internet connection, you can then try to upload them from legacy before the cut off date.
  18. The signs have been there way in advance: All legacy versions except the last ones have already been cut from syncing in the last months. There were warning messages showing on the remaining ones. The moment it was announced the last information was added: The date. I am sure the „kill switch“ for the API is already installed and tested. I assume the clients will still be working after it, technically.
  19. Can‘t say - how can you measure 100ms anyhow ? I tend to do some thinking while using EN - even if there would be a ms delay, would this have an effect ? What we know is that native software does run faster, needs less resources, Blabla, we have discussed all of it. v10 was really slow on all multi-note operations initially. THIS has improved a lot in the last months: Stuff like tagging a selection or merging some notes is now working OK for me. In general v10 is fast enough for what I do with it. And that’s what counts for my use.
  20. Because all AI stuff is still a beta test. Some users get it, in different versions, for blind testing. If you don’t have it, it may appear at any time. Or it doesn’t …
  21. For mobile the limit is iOS 13 or Android 9. For the web there is no limit, because it runs in a browser window, but in fact executes on the server directly. There may be a requirement on the browser. Here the problem is the not supported MacOS. It may be that the impact is visible on the receiving device. But I think the source of the problem is still the macOS version that is too old for a stable execution of the EN app. To work around it (if you can’t or don’t want to update MacOS) you could switch to the Web Client, running in a browser window.
  22. Who is „the majority“ ? How was established what „the majority“ wants ? And how does „the majority“ know when they don’t have a clue they may want a feature prior to it’s release ? You do a citation, as if this would make the source any more credible. I think the source is just voicing a personal opinion, and to make it look more credible states that „the majority“ would be the true source of the personal preferences. Or in short: What is posted is not credible. Agreeing to it doesn’t make it better: You are still only two users, a far cry from „the majority“. The only ones who can know what „the majority“ does is EN themselves, through observing user behavior. And even they can’t know how „the majority“ will accept a new feature prior to launching it. And anybody else knows even less.
  23. The simple reason that your Mac with High Sierra is not syncing is that it does not match the minimum system requirements for v10: Source: https://help.evernote.com/hc/en-us/articles/115012107027-Operating-system-requirements-for-Evernote I want to add that the document has not been updated in a while. EN works fine with MacOS 13 Ventura and MacOS 14 Sonoma as well. But High Sierra is not on that list. It may work partially, but there is no way to determine what will work, and what doesn’t. If possible you should update your Mac to any of the above mentioned MacOS versions.
  24. Sorry when I disagree: Source: https://help.evernote.com/hc/en-us/articles/209005347-Save-emails-into-Evernote
  25. You were not able to only partially sync content with legacy. You could press a button to make it do what it should have done anyhow: Sync your content and edits with the server. The button was there because it used an aged way of syncing. It always had to sync the full note, even on small changes. So it didn’t sync all the time, it synced in intervals. v10 always synced without user interference. One year ago RTE syncing was rolled out. This syncing method will only sync the tiny change, not the full note. It does so continuously - you type a single character, it syncs only this character. You could not move the mouse pointer manually on a sync button before it synced by itself. Open the same note on 2 devices and watch how a change made on one device shows up on the other with only a brief delay. Then you understand why a sync button would be just pointless in v10.
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