MvdH 409 Posted February 9 Share Posted February 9 @Federico Simionato Evernote finally, about a year ago, fixed in v10 the sorting of tags-per-note in the cell of each note in de note-list view a year ago or so, and now you un-did that fix regression compared to legacy Tags are now in a random order per note since 10.75.1 BREAKING my workflow as a COO totally. ☹😢😔 I almost became an ambassador again, but this... I'm very sad. Please restore what you broke in 10.75.x, and make tags sorted again in the field itself in the noteview. If this is not considered a bug and not fixed soon, I'll start looking for alternatives, because it makes using evernote for me and my (paying!) peers not feasable anymore. This is not a threat, but reality for me......I would be very sad to leave... Please let me know if this is a bug to be fixed, or considered "the new way". I also dislike the scrollbar there in each cell, but I can live with those if they are always max-left positioned as a default. 🙌👊👍 *) While you are at it, please fix the sorting when you click on the column name/title in the listview itself again, This has never worked in v10, but worked perfectly in legacy, supporting all kind of workflows, like e.g. the TSW/GTD much better. 😊😄😸 This is a screenshot of some private notes showing the tags not sorted-per-note anymore... 3 1 Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 Does anybody have the link or instructions to create a ticket? My bookmarked (and much used) link doesn't work anymore. 😞 Tried to look everywhere. Need some help from my peers...... Link to comment
Level 5* s2sailor 2,222 Posted February 9 Level 5* Share Posted February 9 4 minutes ago, MvdH said: Does anybody have the link or instructions to create a ticket? My bookmarked (and much used) link doesn't work anymore. 😞 Tried to look everywhere. Need some help from my peers...... Have you tried from mobile? Settings -> Support -> Submit a support request 1 Link to comment
Mike P 2,650 Posted February 9 Share Posted February 9 Is this the beta of the new UI because it is still working fine for me in the old UI? 1 Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 34 minutes ago, Mike P said: Is this the beta of the new UI because it is still working fine for me in the old UI? Interesting. I am not in any beta program, as far as I know. I don't have time for that. How can I see that? It went wrong the second it updated itself to 10.75.1 just today, I had been telling me in the UI of Windows 10.7x.x that this update was available for 1, max 2 days now. Before that all was fine. I was for a short period in some non-functioning beta-UI accident a little while ago, like many of us. They fixed that as soon as they noticed and when I restarted evernote I had the old UI again. If you can help me to get back to that old UI you mentioned, I'd like that very much so! My UI also changes the color of filtered tags to purple. Is this an indication I got switched back to some beta UI? Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 26 minutes ago, s2sailor said: Have you tried from mobile? Settings -> Support -> Submit a support request Thank you! That worked to submit this issue. On my phone it went to a link in the webbrowser. I copied that link to Chrome in Windows and then I could submit. I changed my bookmark to this location. 🙌👊👍 The ticket number is 3830959 for anyone wanting to refer to that. Link to comment
Level 5* s2sailor 2,222 Posted February 9 Level 5* Share Posted February 9 27 minutes ago, Mike P said: Is this the beta of the new UI because it is still working fine for me in the old UI? This may not be in beta any longer. There have been other reports indicating this may be rolling out to other users. 1 Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 3 minutes ago, s2sailor said: This may not be in beta any longer. There have been other reports indicating this may be rolling out to other users. Well that's *****... It still has regression problems. More things have changed indeed, the pick date window also changed, and much more. That's fine as long as it doesn't break my flow or take away fixes they delivered earlier in v10 like the sorting on tags which is my main problem right now (and I hope it stays like that). Link to comment
Level 5 PinkElephant 8,157 Posted February 9 Level 5 Share Posted February 9 They said in the blog post something like „we will blind test acceptance by distributing the change to a number of users“. The idea is that those who volunteer for a beta is a selected subgroup of users (let’s call them sort of nerdy). Switching users in a blind test probably gives less biased feedback . 2 Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 5 minutes ago, PinkElephant said: They said in the blog post something like „we will blind test acceptance by distributing the change to a number of users“. The idea is that those who volunteer for a beta is a selected subgroup of users (let’s call them sort of nerdy). Switching users in a blind test probably gives less biased feedback . Thx. That could be it. It makes me feel like a guinee pig. I do understand the principle of roling out in waves, but give users some control. I want to volunteer to be in the group for "stable, mainstream versions only". 😞 They should introduce that... Some tiers like "rock-solid", "pilot", "beta", "prototype"... I don't have time to spend on Evernotes quirks............... 1 Link to comment
Level 5 PinkElephant 8,157 Posted February 9 Level 5 Share Posted February 9 See it as „advanced training“ … 🤣 1 Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 1 minute ago, PinkElephant said: See it as „advanced training“ … 🤣 Of THEM... Right... I understand you.... 😄 ☹😢😔 1 Link to comment
AlbertR 540 Posted February 9 Share Posted February 9 15 minutes ago, PinkElephant said: See it as „advanced training“ … 🤣 To be honest: It's a bad idea to select beta-testers by chance. There are tooo many users relying on the service. We pay for that - not for gaming. Why not simply have a setting "(_) Try beta features"... 3 1 Link to comment
Level 5 PinkElephant 8,157 Posted February 9 Level 5 Share Posted February 9 The real testing seems to be which rebate level works - 40, 50 or 60%. Have a user switch „Yes, 90% please“ ? 🤔 Link to comment
AlbertR 540 Posted February 9 Share Posted February 9 Don't jiggel around: I wrote "( ) try beta features" - not prices. 😤 Link to comment
Jon/t 1,309 Posted February 9 Share Posted February 9 10.75.2 is out... not sure if it fixes anything. Not tried yet. 1 Link to comment
Level 5* gazumped 11,689 Posted February 9 Level 5* Share Posted February 9 Just tried tagging a note with various options in 10.75.2 and they came back sorted correctly into alpha order. 1 1 Link to comment
Mike P 2,650 Posted February 9 Share Posted February 9 1 hour ago, gazumped said: Just tried tagging a note with various options in 10.75.2 and they came back sorted correctly into alpha order. New UI or old UI? Link to comment
Level 5 Dave-in-Decatur 3,970 Posted February 9 Level 5 Share Posted February 9 7 hours ago, PinkElephant said: They said in the blog post something like „we will blind test acceptance by distributing the change to a number of users“. The idea is that those who volunteer for a beta is a selected subgroup of users (let’s call them sort of nerdy). Switching users in a blind test probably gives less biased feedback . That would explain how I had the "good fortune" to get the new UI when I manually updated to 10.75.2 in the Windows desktop today, while remaining with the old UI in v. 10.75.1 in the Web client. I promptly sent in to feedback@evernote.com some indication of my "acceptance" of the UI. Don't know whether it will filter to the right place from there. IAC, is there really a link between the UI and the fixing/breaking of features? With 10.75.1 and the old UI in the Web client, I get the same problem with searching for notes with tables as in 10.75.2 and the new UI in the desktop app: 1 Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 3 hours ago, gazumped said: Just tried tagging a note with various options in 10.75.2 and they came back sorted correctly into alpha order. I just installed 10.75.2 and the tags are still in random order, like in my opening post screenshot. I still got the new UI, which I don't mind, except for this bug. Conclusion: Not solved in 10.75.2. ☹😢😔 Little additional information. When adding tags to a new note, after returning to the note list/view, over there the tags of that note in the Tags cell of the view, get the order in which you added them to that note. In v10.74.x and prior this was nicely alphabetically sorted, just like in legacy. Extra detail: When opening the note itself, when you look below the note, the tags of that note are nicely sorted in the right alphabetical order. 1 Link to comment
Level 5* s2sailor 2,222 Posted February 9 Level 5* Share Posted February 9 1 hour ago, MvdH said: I just installed 10.75.2 and the tags are still in random order, like in my opening post screenshot. I still got the new UI, which I don't mind, except for this bug. Conclusion: Not solved in 10.75.2. ☹😢😔 Also on 10.75.2 with the new UI and interestingly my tags do show ordered. Mine are letters only so can't speak to numbers or special characters. I added them out of order and they were reordered in the tag list. 1 Link to comment
MvdH 409 Posted February 9 Author Share Posted February 9 Thx. That's interesting. It works below the single note windows. There the sorting is OK. It worked in 10.74.x old UI. It worked in legacy. Hope they notice and fix this soon. Link to comment
Level 5* s2sailor 2,222 Posted February 9 Level 5* Share Posted February 9 21 minutes ago, MvdH said: It works below the single note windows. Mine sorts correctly in the main window as well as in single notes. Edit - out of curiosity, if you haven't already, try creating a new note and see what happens. Maybe it is only affecting existing notes? Link to comment
Level 5* gazumped 11,689 Posted February 10 Level 5* Share Posted February 10 6 hours ago, Mike P said: New UI or old UI? Hmmnn. New UI. Not an exhaustive test - just chose a few tags with out-of-order names, saw they were in order when processed. 1 Link to comment
MvdH 409 Posted February 10 Author Share Posted February 10 7 hours ago, s2sailor said: Edit - out of curiosity, if you haven't already, try creating a new note and see what happens. Maybe it is only affecting existing notes? New notes also wrong. It might have to do with starting with starting with & # @ $! Etc.. I could test that later when I'm at a desk again traveling the coming days. Link to comment
Cristiano478 154 Posted February 12 Share Posted February 12 Em 09/02/2024 at 09:25, MvdH disse: *) While you are at it, please fix the sorting when you click on the column name/title in the listview itself again, This has never worked in v10, but worked perfectly in legacy, supporting all kind of workflows, like e.g. the TSW/GTD much better. 😊😄😸 This is something that always bothered me a lot about v10 and is one of the reasons why I still use legacy to this day. It is not possible to sort by "size", "location" and others. Only by "Title", "Update Date" and "Creation Date". This makes it difficult, for example, to check which of my notes are large or small. 3 Link to comment
Level 5* gazumped 11,689 Posted February 12 Level 5* Share Posted February 12 26 minutes ago, Cristiano478 said: one of the reasons why I still use legacy to this day Sooner or later you won't have any choices left - I mentioned elsewhere that my venerable Samsung Android with Evernote Legacy stopped syncing with the server a couple of weeks ago, and I've now uninstalled it. I can still email clips and shares to the server. I'd take that as a sign that the End of Legacy is getting closer - and if you suddenly get flipped into that situation, how will you continue? You either need to make a solid attempt to convert to v10 and find work-arounds for what you consider are the rough bits, or you need to find a different app. If you need some suggestions for alternative processes, please lay out the details - I for one will try to be as constructive and helpful as I can be if we keep things polite. (It's generally bad behaviour and name-calling that starts fights around here!) I do urge you to take action though - the clock is definitely ticking on Legacy access. 1 Link to comment
AlbertR 540 Posted February 12 Share Posted February 12 3 hours ago, Cristiano478 said: It is not possible to sort by "size", "location" and others. I've placed a support ticket #3831911 on this - no answer so far 😞 1 Link to comment
Grant837 113 Posted February 13 Share Posted February 13 On 2/10/2024 at 7:14 AM, MvdH said: New notes also wrong. It might have to do with starting with starting with & # @ $! Etc.. I could test that later when I'm at a desk again traveling the coming days. I have Windows, v10.75.2, new interface. I ran a test of a new note, using tags starting with letters and with special characters: The note itself sorts all tags correctly The lists views - side and top - "sort" by the order of entry (in otherwords they do not sort) The Snippets and Cards view sort all the tags correctly This is definitely a bug and I agree it should be fixed asap. Link to comment
Jon/t 1,309 Posted February 13 Share Posted February 13 @MvdH @AlbertR I think... if its the same bug, it should be fixed in the next release. Not long to wait. 3 Link to comment
Solution Cristiano478 154 Posted February 14 Solution Share Posted February 14 @MvdH 1 Link to comment
Level 5 PinkElephant 8,157 Posted February 14 Level 5 Share Posted February 14 I assume it is the sorting order in the left column. But I could be wrong ... 1 Link to comment
MvdH 409 Posted February 15 Author Share Posted February 15 I can confirm they did fix the primary problem I mention in the opening post: the sorting within each cell of the tags column in the note lists/views. 🙌👊👍 The fix is in version 10.76.2 I just installed. They did not fix the ability to sort on the the tag column itself, which was possible in legacy, but not possible in any v10.x version. I still use timeconsuming workarounds for that. 😐 🙌👊👍 3 Link to comment
MvdH 409 Posted February 20 Author Share Posted February 20 Me: Hi Evernote support. Thank you for the update. I can confirm half the bug is fixed: Sorting in the cell itself. UI was VERY happy woith your message, but half disappointed, because part of the bug is still there: Clicking on the Tags column name doesn't sort the column. » ...please fix the sorting when you click on the column name/title in the listview itself again, This has never worked in v10, but worked perfectly in legacy, supporting all kind of workflows, like e.g. the TSW/GTD much better... Can you please let me know if this bug is on your radar and on the backlog to be fixed?? Evernote: Hello Mark, Thanks for your patience. We are aware of the issue, and our developers are actively investigating. While we don't have a specific timeline for the fix, rest assured that it's on our radar. We recommend checking regularly for app updates. Have a nice day! 1 Link to comment
Level 5 Dave-in-Decatur 3,970 Posted February 20 Level 5 Share Posted February 20 12 hours ago, MvdH said: Evernote: Hello Mark, Thanks for your patience. We are aware of the issue, and our developers are actively investigating. While we don't have a specific timeline for the fix, rest assured that it's on our radar. We recommend checking regularly for app updates. Have a nice day! Forgive my cynicism, but ... 😂 I just got more or less the same response when I queried about the status of a bug in the Android app that I reported a year ago, and which was "prioritized" by the developers last May. 1 2 Link to comment
mackid1993 737 Posted February 20 Share Posted February 20 I got that response on a ticket of mine. I guess it's better than what @janndk got which is basically we can't reproduce this, we're now closing your ticket. 1 1 Link to comment
MvdH 409 Posted February 21 Author Share Posted February 21 8 hours ago, mackid1993 said: I got that response on a ticket of mine. I guess it's better than what @janndk got which is basically we can't reproduce this, we're now closing your ticket. I've gotten answers on tickets before like "very interesting, not on our radar" and "in the next version!" and now "on our radar, actively busy with investigating, watch coming versions". There seem to be different levels of "promising" according to the phase/urgency they assign to an issue. That's good and helpful...if they are accurate nuances. Link to comment
MvdH 409 Posted February 21 Author Share Posted February 21 9 hours ago, Dave-in-Decatur said: Forgive my cynicism, but ... 😂 I just got more or less the same response when I queried about the status of a bug in the Android app that I reported a year ago, and which was "prioritized" by the developers last May. We'll see what it means. I understand your cynisism. Thx for sharing your experience to nuance my happiness enough to not have a mental setback too much, later on. 😉 I share that a bit, but I'm a optimistic wishful-thinker. 😉 1 Link to comment
AlbertR 540 Posted February 21 Share Posted February 21 1 hour ago, MvdH said: I share that a bit, but I'm a optimistic wishful-thinker. 😉 Yeah, me too 👍. I got tree similar eMails on different open ticket within 2 minutes last friday. All stating that my points have been moved to development now. Either they moved support activities to development or development cares for fixes now or ...? 🤔 2 Link to comment
mackid1993 737 Posted February 21 Share Posted February 21 I work in IT and on our helpdesk we have something called "canned responses" they are basically pre-typed responses to common queries. That's all those responses are. Link to comment
AlbertR 540 Posted February 21 Share Posted February 21 23 minutes ago, mackid1993 said: they are basically pre-typed responses to common queries. I know (and got many other such in the past). But the last stated "have passed it on to our developers" - which was new 😉 Link to comment
Level 5* s2sailor 2,222 Posted February 21 Level 5* Share Posted February 21 All first level responses are typically scripted, but the move to development implies they either acknowledge there is a problem or don’t understand it well enough to respond. I’m going to be optimistic here as well. @AlbertR were your tickets kept open or closed after you received the moved to development response? Link to comment
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