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agsteele

Evernote Expert
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Everything posted by agsteele

  1. There is an issue with this in that with typing in a notebook name you press Tab to select the existing name. With tags you press enter to select the suggested name. With tags, Tab creates a new tag. I've learned that so it is in my muscle memory but for awhile I used to create lots of new tags. I think 'Tea' got created several times when I was searching for 'Team'. So I'd say that it isn't intuitive to me or my mindset but it does work and can be learned
  2. I'm just another user like you. If you didn't receive the automated response check your spam folder. If it is still missing. Submit it again.
  3. No. I don't think it does. At least I haven't explored settings to see if I can make it do it. But it hasn't been a problem for me. If I need the character layer I just tell my PDF reader to do the task when I first need it. Takes just a few seconds and off I go.
  4. Be patient. Apple has to report the purchase to Evernote and then the information updated. I pay directly which is pretty much instant. I think paying through a store might take a day to reflect the updated status.
  5. @dastratton The post you quote is from April. Things have moved on. The Legacy application is no longer routinely available to download. You can try your favourite search engine and see what it's available now.
  6. You should receive an automated Email confirmation. Replies can take four days.
  7. Try this... https://help.evernote.com/hc/en-us/requests/new
  8. When you go to the support ticket system be sure to raise the ticket as Account or Billing Also you should edit your post to remove your account details. These are public forums and bad actors are known to harvest details. This is possibly half way to cracking your account open
  9. I took a look at the shared note and was confused (not unusual). I could see the embedded video followed by the second link. But they are both in the shared note. Can you describe with a little more detail what you mean. Clearly it is more than being in a shared note. Is this a note that was initially not shared when you added the first video. Then you shared it only then adding a second video link which did not embed the video? There are quite a few niggly inconsistencies in Evernote 10. Try attaching a PDF. Only one or two methods respect the setting which determines the default view. Mostly it just defaults to page view. Please submit your video issue to support via the normal ticket process.
  10. No. This is a feature discussed in other threads. You can add your support there. You could also send a suggestion to feedback@evernote.com Meanwhile, a good solution is to split your note into multiple notes joining them with internal links and create a Table of Contents note as the front page. Others create unique references and search for each inside the note. I prefer the ToC approach. Shorter notes are almost always a good idea in Evernote.
  11. Same for me 10.61.4 In a bulleted list I also have the handle to grab and drag the items about to reorder them. Perhaps an clean reinstall using Revo Unistaller would reset things.
  12. You can, as now, choose not to use 2FA. But if you use it you will in due course need to switch to an app authenticator rather than SMS. If you are switching to an app authenticator first disable the SMS version and then enable via app. There are many apps to choose from. Google is the one named in the registration but you can use any of the others. Authy seems partiularly useful since it can be installed on multiple devices.
  13. The latest version of the desktop app is 10.61.4 You can download from evernote.com/download or the store versions will update in due time. The update process in the app is always slower than downloading because the rollout is managed to prevent server overload.
  14. Third party sites are the only option. Evernote doesn't publish old versions.
  15. There's a new release today which may assist. Try out 10.61.4 and see if that resolves things for you.
  16. Or via the desktop at Support Ticket – Evernote Help & Learning You can also send feedback to feedback@evernote.com although that's a one way process of suggesting development ideas. The Real Time Editing and Sync process effectively makes a sync button redundant. But if you need it for some reason Ctrl+R in the desktop or Settings / Sync for mobile would be the way to go.
  17. The 10.61.3 release was paused because of an issue discovered. The release resumed today with v10.61.4 That might resolve the issue for you.
  18. Scannable is really a dead app. Yes, still available, but undeveloped. I'm surprised that it is still available but see no evidence that it has been changed/developed for several years or that it has any support available. At a guess, I'd say that something changed in the OS at some point which has caused the issue. But that's a guess. If it were me, and suffering the issues described, I'd find an alternative application and try something that is current. My scanner has its own software which integrates well enought with Evernote.
  19. Looks like 10.61.4 is now released to replace 10.61.3 It just popped up for me in the Windows desktop and I can see it available for download from evernote.com
  20. https://help.evernote.com/hc/en-us/requests/new Select Billing
  21. @FrankC Thanks. I couldn't see what made it a '1 hour server problem'. Appreciate the information.
  22. The new AI Search will, I think, resolve a whole bunch of these things for those willing to use the AI. Not sure about the fixes for the standard search that we all love 😉
  23. Ctrl+Alt+1 should open all notes then make your search. I use Auto Hot Key to automate lots of this type of double shortcut requirement.
  24. I'd suggest you refresh your browser cache and go back to evernote.com/download The current release is definitely available there.
  25. @Federico Simionato is fairly visible at the moment and picking up issues to get fixes rolled out.
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