Hi guys,
Thanks for replying!
I was referring to the web app - not the desktop app.
But I've already figured out why many of the functionalities of the web app wasn't working. It's because my web app switched to the older version. Not exactly sure how this happened. Even the interface of the old version is completely different from the latest one.
But when I reverted to the latest version, the web app worked perfectly. Was able to use the functionalities that I normally use.
Thanks again, guys, for taking the time to reply. Much appreciated!