agsteele

I don't think so, but you'd have to ask @Federico Simionato...

That's usually an indication of some corruption. I'd recommend uninstall with Revo Uninstaller to get rid of the rubbish. Reinstall with the latest download from evernote.com Log in and take it from there.

For clarity... Since the 10.54 release Android is supported from v9 upwards 😉 So if the RealMe is at least Android 9 you should be good to go...

Windows tells me that it is 10.61.10.51433 (Windows file properties/details)

I use the evernote-backup project. It is is routine to run this on a schedule. In my case it runs at 5am every Sunday but you could schedule it daily or hourly. evernote-backup creates a local database and has a separate routine to extract the ENEX files on a separate schedule. Each notebook is exported in its own ENEX. I schedule using the default Windows Scheduler. I presume that there are similar options for other OSes. evernote-backup runs with Windows, MacOS and Linux.

I see that you are using the Apple Store version of the Evernote application. You might get better results switching to the direct download. Logout and Uninstall the store app. Download the current app from evernote.com Install and login. Your data will be downloaded from the servers. Leave it for a few hours then have a go with the tag deletion stuff.

I'm not aware of a new version for Android. 10.54 is still the current.

I see you asked me some questions but, thankfully, @PinkElephant has responded. I can help with Windows but have no knowledge of these Mac world.

When you uninstalled did you use a program such as Revo Uninstaller? A standard Windows uninstall often leaves corrupted configuration files in place. You can download Revo Uninstaller free and use it to uninstall. Then reboot your PC before installing the latest download from evernote.com

The web version runs on Android 9 provided you select the desktop view in the browser settings. As noted on January, it isn't an option to open an attachment from a note, make changes and save back into the note on the mobile apps as it is with the desktop apps.

This is a known issue with the latest version of the Android app. We expect a resolution with the next release.

For a start, try switching to hibernate. Does that resolve things for you? If so that might be the the option to take you forward.

It would help to know... when you say you allow the screen to go to sleep, is this simply a screen saver kicking in or is Windows hibernating or sleeping? These are the different states so may have a different impact.

You can, in theory, have all these notes in a single notebook and just export the one notebook since there is no note count restriction within the notebook. I appreciate that this is probably not what you need @idoc but it may be a solution for others.

No there isn't a sort by size available. However, no notes are lost when you downgrade. Notes that exceed the Free account size limit are effectively locked so you cannot edit them but you can view them, print them and, I think, export them. You are restricted by the Free account limits on note size and data transfer but otherwise your existing notes will be unaffected.

The most recent release of EN v10.54 will run under Android 9.

Basically the only time that the default setting triggers is when you add a PDF by dragging and dropping INTO the body of a note, or attaching via the blue + button and selecting attachment. It doesn't work when the process requires a note to be created. So drag and drop a PDF onto the sidebar or import into a new note via an Import Folder always adds the note as a Single Page View.

Just to note, the desktop apps are now up to 10.61.10 so be sure to use that version (or newer) when reinstalling. Sometimes it benefits resolving an issue by rebuilding the local data. You can achieve that by signing out of your account and choosing to remove your data from the device. When you sign back in your data is rebuilt. Other times the best option is a clean reinstall. Achieve this by uninstalling with Revo Uninstaller. This not only cleans the local data but rejoices all potentially corrupted configuration files.

If you decide to go down the export to ENEX route then you may find the evernote-backup project on Github or the Backupery software helpful. I use the Github project successfully but it requires some setting up. It is free to use. Download https://github.com/vzhd1701/evernote-backup/releases/latest The setup instructions are under Usage on this page: https://github.com/vzhd1701/evernote-backup/#Usage Backupery is a paid for service that I think is potentially easier to set up. There is a free trial but I don't know if there are limitations on this. https://www.backupery.com/products/backupery-for-evernote/

Thanks for your question. First of all, a reminder that since we are just fellow users we may ask some questions first so that we can offer suggestions. The most needed but off information are to know which version of the Evernote software you are using together with your operating system. It would also help to know the exact steps we can follow to reproduce the issue. Finally I would ask if there were any changes to your software when this issue first started? For example did you change the Evernote software from the older so-called Legacy version to the new v10 product. Also do you have an example of one of the notes that should have been located that you could share with us? You could anonymise the content of you wish.

A Mac specialist will need to comment but my recollection is that Evernote doesn't explicitly support pens. It might be good to also seek an answer in Mac computer support areason the web.

Hi @Frédéric Sagaer, welcome to the forums. The request for outlining function in Evernote long pre-dates Bending Spoons which has declared firmly that its current aim is to tackle the speed and stability problems. So adding outlining isn't on its agenda at the moment. This is obviously one of the more requested features but for whatever reason it hasn't been implemented in over a decade - long before the Bending Spoons purchase of the business. Whether there are millions of users asking for this I doubt Those of us who lurk around the forums offering assistance often find ourselves stuck with confirming that some requested feature isn't available and then offering ways of achieving the desired ends by other means. It isn't, generally, a put down but rather offering a way to achieve what is requested using another tool linked into Evernote because that's all that is available. By all means advocate for this feature. I hope you have voted for this thread, submitted feedback@evernote.com or even opened a support ticket. In the meantime all we can do is say that while it isn't available an external application such as Workflowy is all that is available.

@Brandon Krieger As you have realised by now, the attempts to help you are all from well intended fellow users of Evernote. We really want to assist but we are also beyond our abilities to intervene in the account issues. I appreciate your efforts to explain but there are many things that remain unclear to me because I'm not party to how you work and how these various new accounts were created. I could guess and suggest approaches to resolving things but they really would be slightly-informed guesses. The truth is that there is nobody here in the forums regularly that has the power or influence to assist you. If you search around you will find an Email address for @Federico Simionato. He is the product lead for Evernote. You may be able to contact him directly and then unlock access to someone who can assist. Otherwise, you really need to persist with the support guys.

Apparently I don't understand your requirement. I'd suggest you open a support ticket direct with Evernote support.

Account and Billing options are available to all users Free and paying. I'd recommend Account in you circumstances. Don't try Technical Support. The link provided takes you directly into the area accessible to Free users.