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Everything posted by agsteele
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Just uninstall the old version. They are not connected on your PC. If the uninstaller breaks v10 along the way, just reinstall v10 to get things going again.
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And if the software just stopped working? For months we've been warning that the writing is on the wall for the older apps. In this case, the owners are damned if they tell you and damned if they don't. Instead of being annoyed, make your plan for your way forward. You can get rid of the warning by updating or choosing a different service.
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I apologise for not understanding the issue. You sign up for a free service with a limit. You reach that limit and then expect to be able to step around the limit. The reset is achieved by subscribing for the next level up or waiting until the month is over. I'm not sure why you would expect anything else.
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Couldn't Save Note, over and over and over
agsteele replied to NoLongerAUser's topic in Web Client Issues
There are two places to check that v10 is enabled. https://www.evernote.com/Settings.action and https://www.evernote.com/PersonalSettings.action Check that both have been done. -
Individual notes extremely slow to open and/or sync
agsteele replied to MattSM's topic in Web Client Issues
This sort of issue has been reported to be resolved for SOME users using the Hardware Acceleration Disabled setting in the app settings under Application Preferences. Try and see if it helps. If not, reenable. -
While you are waiting to hear from support you can help yourself by dropping all your devices listed in your account settings. Also, Cancel your account. This sets your account to revert to free when your subscription expires. Free plan users are wel advised to limit themselves to the web client and a mobile device for greatest flexibility. I hope it works out for you.
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Rolling out AI-Powered Search on desktop
agsteele replied to Federico Simionato's topic in Evernote General Discussions
AI Powered Search supports languages that are available with the Open AI engine. https://help.openai.com/en/articles/6742369-how-do-i-use-the-openai-api-in-different-languages Regardless of language, your notes do not feed the AI. -
Rolling out Desktop 10.62
agsteele replied to Federico Simionato's topic in Evernote General Discussions
The web client is the definitive content. So if you see stuff there then it is in your account. You might try rebuilding your local data in the desktop app. File, Sign Out and select the option to remove your data. When you sign back in everything will be downloaded from the cloud. It may take awhile but see what happens. -
Couldn't Save Note, over and over and over
agsteele replied to NoLongerAUser's topic in Web Client Issues
https://www.evernote.com/PersonalSettings.action Select Web v10 option -
Printing Issue
agsteele replied to Zulucom's topic in Evernote for Windows Issues (Versions 10.0 and above)
The previous printing issue meant that the document appeared reduced to the size of a postage stamp. So not quite the same as for you @JerrySNB and 10.62.2 did fix the issue which had been widely reported. Yours is the the only report of this that I've seen. Your first option is likely to be to download Revo Uninstaller and use it to uninstall Evernote. Reboot the PC then reinstall Evernote. -
Scanning docs via iPad - puts copies in Apple Photos app
agsteele replied to Aaaargh's topic in Evernote General Discussions
Scannable is an ancient thing. I suspect that you'll be better using a dedicated scanner application then attaching the output to a note either in the note or by the built in share function of iOS. I can't speak to whether the saving of a copy of images in Apple Images is normal. If it is, I doubt that there is a means to disable it. -
Rolling out Desktop 10.62
agsteele replied to Federico Simionato's topic in Evernote General Discussions
Yes, this seems to create a new directory and copy of the attachment that is opened. Even if no changes are made to the attachment a copy then is exists in the external-edits directory. No great crisis for me since I have plenty of spare storage. It looks like the copies of the attachments date back to 2021 so I suspect a change in the interaction with Evernote and opening attachments inside a note since whichever version was released in December 2021. -
No, I think you are correct. The store version is likely to give you more issues than the direct download. I asked the version you have installed. Sometimes users download the application and, because it doesn't report a new version available, they presume that they are up to date. Those of us who are regular have probably lost count of the times we are assured that someone has the latest version but, in fact, they do not. So knowing the version number can occasionally help provide a solution. Otherwise if you have version 10.62.2-win-ddl-public, I can only say that I don't experience the issue as you describe it. If you've tried rebuilding your data and, otherwise a clean uninstall with Revo Uninstaller, then your only option is to pursue this with Evernote tech support.
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Rolling out AI-Powered Search on desktop
agsteele replied to Federico Simionato's topic in Evernote General Discussions
The whole AI Powered Search is a beta project. The changes to the Standard search results are a trial too. Please feedback your thoughts to feedback@evernote.com or to @Federico Simionato I don't believe that the intent had been to reduce the functions of Standard search.