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Ralph77 last won the day on January 27 2019

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  1. I suppose, but it would take a lot of us to jack up and do it for them to really take notice. Plus... would probably prefer not to make waves. They do have a privacy policy, of course, but it is still theoretically possible for EN staff to read your notes.
  2. That's not a bad idea, but I have no idea how one would do that. I'd hazard a wild guess it's more likely the "new" CEO won't be around much longer. I think they like to come in and look like they're all guns-a-blazin', trying to make an impression. Then stick around just long enough to collect a mighty bonus, before moving on to their next pasture/victim, having achieved little of substance... Too cynical?
  3. Just happened to me again. First time in months, Android app v8.13.1, I did my clear Storage trick which seems to have worked okay.
  4. Well crikey, till now I had no idea one could highlight and drag text in Android! Having said that (and thank you Dave) it only worked for me once... because like @gazumped I found it impossible to repeat, even after having enlarged the screen. Just too fiddly. Thanks also to @Roy Douglas for your nifty workaround! Worked for me a couple of times but too fiddly for me to rely on as a solution without frustration.
  5. Just clear cache and storage, then open the app as normal. Unless anyone knows better, I think this is the best way to do a 'zero-day' reinstallation of the same version. You'll need to sign in again and adjust your EN settings to suit your own preferences again. While this doesn't apply specifically to EN, several times when I've cleared/uninstalled then reinstalled apps from Play Store, Google has re-imported all my settings (even log files) for the app. This is by design - it's what happens when you initially setup a new phone so that you can be up and ready in minutes without having to setup the app from scratch. Clearing storage and then just restarting the app (without reinstalling) circumvents this so you'll have a clean installation - which, if you're reinstalling because the app has some kind of issue, is the best course of action.
  6. Add me to the growing chorus. Using 8.12.2, same symptoms as described by @Ricardo above. I was going to try downgrading the 8.9.1 as @mz123 had said above that the issue wasn't present in that version. Before I try this though, I've cleared cache and storage for 8.12.2 and set it up again (similar to uninstalling/reinstalling, however I think clearing storage is more thorough, since a traditional uninstall/reinstall often retains previous settings as backed up by Google, and who knows, settings may be part of the issue). So far so good - the previously affected note was unaffected after the 'reinstall' and the 'conflicted' version had disappeared. In case it's pertinent, I'm using a Motorola moto G6 running Android 9.
  7. Welcome, @Osensnolf. You didn't mention whether you too are using StickyPassword? As this issue seems to be due to a conflict between EN and other program(s), it would be helpful if you could go through the following procedure to find out which of your programs is conflicting with EN. If you manage to pin one down, please post back here as it may help others who are having this issue! The procedure is a process of elimination: First, disable everything from Task Manager's Start-up tab, then check to see if the issue is resolved. Assuming that resolves the issue, add back half of the disabled items, then re-check EN. (But if disabling everything doesn't resolve the issue, then I'm out of ideas) Eventually you'll be able to narrow it down to the program that's conflicting with EN by adding/removing programs till you find which one is the culprit
  8. You're very welcome @Farne! @PinkElephant, for the record, here is the list of all the things I tried that didn't work for me, although some of these have worked for others in other threads who have had similar issues: Turned off automatic Sync Set Automatically save edited note to 300 seconds, no Context Tried using EN offline Downgraded PC's BIOS (as I had upgraded it about the time this started happening) Upgraded EN to latest version Upgraded Win 10 from Home to Pro Optimized Database under the Help menu (press Help while holding the Ctrl-key) - if anything, this made it worse! Removed the EN Web Clipper extension from Chrome Deleted the shortcut to Evernote Clipper from C:\Users\Ralph\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Tried deleting C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe but it was re-created next time EN started up Disabled "Show Clipping Notifications" Disabled Hardware Acceleration Disabled Windows Defender 'Control Flow Guard' (CFG) per advice in https://discussion.evernote.com/topic/110116-en-extremely-slow-after-win-10-fall-creators-update-solved/ And finally... Logged in to Windows from a Test account instead of my main account - this fixed it, proving that the issue must be a program or background process that's only running in the main account Back in the main account, disabled everything in Task manager's Start-up tab - this fixed it, so then a process of elimination was required to isolate the program causing it (Sticky Password)
  9. It was indeed. I'd really be intrigued to find out what other programs also make EN freeze too... but for me, it was just Sticky Password. I also have another program that has started to freeze from time to time, but mainly on start-up (Act! version 6) so my hopes were high that excluding it from SP would fix that too, but alas, 'twas not to be. Who knows, but I reckon these things could possibly be caused by miscellaneous Windows updates, in which case they may only affect users with certain configurations, 3rd party programs and/or Windows sub-versions - making the cause almost impossible to trace. Just a theory though.
  10. Thanks @PinkElephant and hi @Farne, yes the fix is very easy. There is a tweak in SP settings that allows for the exclusion of any executables you want, so I excluded all of the .exe files in C:\Program Files (x86)\Evernote\Evernote With Sticky Password unlocked, right-click the tray icon and click Open Sticky Password. From the drop-down menu in the top right corner, click Settings. On the left hand side, click Ignored Apps. Click "+ Add" and browse to your Sticky Password folder, which is probably C:\Program Files (x86)\Evernote\Evernote There you will be able to select the eight executable files, but you need to do one at a time as it won't let you select multiple files at once. Click Save, and you're done! Finally, kindly report back here to confirm that this worked for you?
  11. Ha, no probs at all! Just a quick update - it's now been 24 days since I excluded the Sticky Password executables from EN, and I've had no freezing at all. In my case at least, I'd say the issue is fixed.
  12. And by "Portable", I assume this meant it could be easily transported, as long as you had access to a mule train... 🤣 It's been 7 days since I excluded Sticky Password's executable files from being accessible by EN, and in that time I have not experienced any more freezing. I would love to hear some theories from the more experienced techies here - looking at all you Level 5s 😉 - as to what part of another program could affect EN in this way? Obviously not everyone who has this issue is a Sticky Password user, but I'm willing to lay $ on the table that there is some common aspect in this freezing issue, and that it probably lies in the way other programs are accidentally interacting with a part of EN's code.
  13. I'd venture that the reason for this is because it was decided at that time to host it on Google+ instead, and all further Android beta discussion has been there - up until a few weeks ago, when the owner and mods just seemed to disappear without a trace... So it seems to me the time has come to move it back here, where it all started!
  14. Thanks for trying this. Just to clarify: with regard to this "shut-down", I take it you are referring to a freeze affecting only EN, correct? (Rather than an EN crash, as has been discussed briefly further up ^ there; or a complete PC freeze.) If it's the type of freeze I'm getting, I have never had one last a few minutes, in fact never longer than about 20 seconds, and any typing into EN I do during the freeze appears when it unfreezes, so it's not a complete application freeze in the usual sense, but some sort of a freeze of the video if that makes sense.
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