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Ralph77

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Ralph77 last won the day on January 27

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  1. Ha, no probs at all! Just a quick update - it's now been 24 days since I excluded the Sticky Password executables from EN, and I've had no freezing at all. In my case at least, I'd say the issue is fixed.
  2. And by "Portable", I assume this meant it could be easily transported, as long as you had access to a mule train... 🤣 It's been 7 days since I excluded Sticky Password's executable files from being accessible by EN, and in that time I have not experienced any more freezing. I would love to hear some theories from the more experienced techies here - looking at all you Level 5s 😉 - as to what part of another program could affect EN in this way? Obviously not everyone who has this issue is a Sticky Password user, but I'm willing to lay $ on the table that there is some common aspect in this freezing issue, and that it probably lies in the way other programs are accidentally interacting with a part of EN's code.
  3. I'd venture that the reason for this is because it was decided at that time to host it on Google+ instead, and all further Android beta discussion has been there - up until a few weeks ago, when the owner and mods just seemed to disappear without a trace... So it seems to me the time has come to move it back here, where it all started!
  4. Thanks for trying this. Just to clarify: with regard to this "shut-down", I take it you are referring to a freeze affecting only EN, correct? (Rather than an EN crash, as has been discussed briefly further up ^ there; or a complete PC freeze.) If it's the type of freeze I'm getting, I have never had one last a few minutes, in fact never longer than about 20 seconds, and any typing into EN I do during the freeze appears when it unfreezes, so it's not a complete application freeze in the usual sense, but some sort of a freeze of the video if that makes sense.
  5. @jefito Sounds like a good idea to move it then, but I'll leave it to the OP @John in Michigan USA to decide...
  6. I'm giving this topic a nudge again because, although @charboyd's answer was spot on back in November 2015, now that Google is closing down Google+ (and also bearing in mind the fact that the Google+ Android Beta Community has been abandoned by EN for several months now - the only recent posts there have been from loyal beta community members) I'd like to know what the 'new guard' at EN have in mind for rebooting the Android Beta testers group? Eg. will it be hosted here on the general EN discussion forum, or perhaps on one of the many other discussion platforms available instead? Personally, I'd like to see it here, as in my opinion this platform works well.
  7. I can't see a way to Like/Vote this topic up, but anyway, I'd like to second that. The G+ Android Beta community has had a lot of loyal and dedicated users over the last few years! I dare say though, that even though it's possible for G+ Community Owners to download and save their content, getting it back up online in a readable format would no doubt be an onerous task. Bearing that in mind I'd like to ask EN what plans you have for rebooting Android Beta testing, which has been neglected over the last few months - however I will post this here... ... which although the topic has been dormant since November 2015 (when the answer was "it's in our Google+ Community") now requires a more up to date answer!
  8. No probs at all @gazumped - I understand how 'life can get in the way' sometimes!
  9. Sticky Password support have no knowledge of any issues affecting EN, but they did point me to a tweak in SP settings that allows for the exclusion of any executables you want, so I've excluded all 7 .exe files in C:\Program Files (x86)\Evernote\Evernote and so far... (early days yet)... EN seems to be running fine. I'll keep using as normal and monitor over the next week or so. Working on the assumption that the freeze issue is caused by a background process, it seems that whatever this background process is, the same process is used by different programs (in my case, presumably Sticky Password). I'm not technical, but perhaps it would a reasonable assumption that this process could be something reasonably common to many programs, eg. maybe the .NET framework, or whatever? @gazumped whenever you have time, it would be great if you could use the same process of elimination - firstly disabling everything from Task Manager's Start-up tab to see if it resolves the issue? And assuming it does, to add back half of them, re-test, etc etc.
  10. OK, I've been able to confirm that when running Sticky Password in the background, EN freezes from time to time - even in my Test account in Windows. This is significant because until trying this, nothing would make EN freeze in the Test account. I'm therefore reasonably certain that this is the cause, at least in my case. The first I noticed EN freezing was around 30/31 December, which was at least 10 days after the Sticky Password update to Build 8.2.1.226 - quite a long time not to have noticed any freeze, but then again I'm only a light EN user so I simply may not have encountered one. I've opened a support ticket with Sticky Password to as if they know about any issue, and asking how to downgrade to an earlier version. @gazumped I don't suppose you use Sticky Password? Or have a Realtek sound card?
  11. As far as I can tell, the main culprit appears to be my password manager, Sticky Password. So far (and I emphasize so far) as long as I don't have it open in the background, I don't get freezing in EN. After I start Sticky Password, eventually I'll get a freeze of at least 10 seconds. To a lesser extent, there's a possibility my Realtek Semiconductor audio may be causing minor issues lasting only a few seconds. The laptop comes with "Realtek HD Audio Manager" and "HD Audio Background Process" enabled in Start-up by default. This one is trickier to reproduce though, and so far I have not been able to reproduce a freeze at all in the Test account even with Realtek running. I have not yet tried running Sticky Password in the Test account. That will be a test for tomorrow...
  12. Thanks - I just tried turning off Windows Defender 'Control Flow Guard' (CFG) per advice in that thread, but to no avail so I've re-enabled it. I'm also so inclined, because when I found that when I disable everything from Task Manager's Start-up tab, the issue doesn't occur. Now I'm in the process of narrowing it down to find which is the culprit (and hoping this isn't a red herring - due to the somewhat intermittent nature of this fault, one could be deceived into thinking it's fixed, when it's really just lying in wait to pounce again when you least suspect!) But the fact that it doesn't fault when logged in as Test user is encouraging in this regard.
  13. Fascinating - I will never be such a power user that I'd need it, but I had no idea 3rd party add-ons existed for EN. I am the only user of this laptop and I think I chose whatever the default install option was, which I'd assume is "everyone" but maybe I'm wrong, because my Database folder is C:\Users\[user name]\Evernote\Databases. I'm a little confused though because the size of my normal account Databases folder is 357MB, but the same folder in the Test account is only 164MB. But if the actual database is the file with the extension .exb within that folder, then those are a very similar size. As in school, I think the possibility of cooties would be a potential risk, yes. I think that for the purpose of the test, it would be safe to pull out your ethernet cable shortly after the initial sync starts, then see if the issue exists while creating a new note, mousing around the Note List, anything that would normally create a freeze. Although I have already tried uninstalling/reinstalling, I suspect that the uninstall didn't purge/delete my database, because all my notes came up real quick on the first run. Although @gustavgi's suggestion to Optimize Database didn't yield any improvement, I'm tempted to try another uninstall, and this time make sure the database folder has been removed. I'll give this a go tomorrow, as it's getting late here in Australia now... And when I do that, I think I will try installing an older version, I have 6.14.5.7671 so will initially try that one. The other thing I'll try is disabling everything in Task Manager's Start-up tab, it would make sense to try that first actually.
  14. Thanks for this tip - I had no idea there were extra options available by holding Ctrl. Unfortunately it did not fix the issue... however, I have had success by using EN from within a different Windows user account! A while back I'd setup a 'Test' user with Admin privileges, since I was having an (unrelated and non-EN) issue with my scanner. So I logged into that account. As this was the first time EN had been run in that account, it took a little while to download all my notes. Since I only have <1300 notes, "a little while" was probably only about 5 minutes. After the sync finished I created a new note, did the usual test by typing in the body and title fields, moused around the rest of my notes for a while, went back to the note, created another note... and there was no freezing at all. My thoughts are that the issue could be Windows account-related, but it could also be due to the fact that the Test account has nothing running in the background that my main account does (eg. VPN, online backup, download manager, etc etc) so it's possible that there is some conflict happening. But as far as I know, I hadn't installed anything new that would be causing conflicts. When I get the time I will try disabling various things like the VPN to see if this helps. In the meantime, it would be helpful if others could perform a similar test, by trying EN on a different Windows user account. I realise that with a huge database size this might mean a big download due to the initial sync, but to circumvent this, perhaps you could try it out while offline (as my EN freezes even while offline)?
  15. I'm a bit sceptical that the issue has anything to do with database size, because mine is quite small - currently I have just 1284 notes, and when exported into .enex format, this occupies 108MB, much of which would be the image content (jpg, png etc). So I'm not what you'd classify as a power user by any means! Also remember this is a high-spec laptop with an SSD. I don't want to setup a second account just yet - but despite my small database size, I agree it would be an interesting test to do and will bear it in mind, but will try a few other things first and report back if any success. (Eg. login to Windows from a Test account instead of my main account; update EN on my old laptop and see if the same issue occurs or not.)
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