MatC

Oh, great, thanks for that Dave, that looks promising!

I wish my edits were in the note history! When mine are gone, they're gone

Yep, I have, but they're telling me to export the note from mobile and import on desktop, so they're not understanding that the updated note text has disappeared.

Thanks for the suggestion, bmcl26, but I don't think that's it. I also don't edit the note again if the green triangle is there. The issue is that I add text to an old (already synched) note, it seems to sync properly (no green triangle), then it later gets a green triangle, and "updates" to an older version, without the new text, and then it gets a green triangle which won't go away.

Yep, ok, thanks agsteele. I have actually opened a ticket already, but they don't seem to understand the problem, because they're telling me to export the note from mobile and import it on the desktop, but the issue is that the edits have been lost, so there's nothing to export except the old version that is already in the cloud. Glad to hear it's not a widespread problem though, I guess.

Yeah, ok, it certainly does seem like the note is getting corrupted, and copying the text to another note is one solution, except the recently added text is gone, so I can't copy that to a new note. The issue is, why do my notes keep getting corrupted, and losing recent edits. It's not just one note either, this has happened to 5 or 6 notes, but dozens of other notes I've created and edited in between those have been fine. I don't think it's the way I'm using it, as I've been adding text to notes like the same way since 2009 (almost 2,000 notes), and this has only been happening for the last few weeks. I've uninstalled, deleted data and cache, rebooted and reinstalled multiple times, hasn't helped. That elephant that's supposed to never forget, seems to be getting pretty forgetful.

I've tried the pull down to sync, but it makes no difference, the green triangle stays and the update is lost. Version 10.54.1

I add text to an existing note, and it seems to "save". Then a little green triangle appears in the corner of said note in the notes list, I go into the note, and it has reverted to an earlier version, without the new text. It's intermittent, but fairly frequent (happens once every few days, but twice today, on two different notes). It's like the Android app is saving the changes locally, then "updating" the note by downloading an earlier version over the top. That little green triangle stays there until I make another update, or modify the note on web or desktop... but my recent text never reappears. I'm losing a lot of data like this, and it's getting increasingly frustrating. I've submitted a ticket to support, but they're just suggesting that I export the note from the Android app, and import it on desktop, which is missing the point that the new data is gone, and there's no point exporting the old version of the note.

Reading a little more about the perils of implementing a text editor in HTML... https://www.mutuallyhuman.com/blog/the-curious-case-of-cursor-jumping/ It seems likely that the source of all these recent cursor jumping issues*, is with the inline manipulation of text, and/or the auto-save feature. For things like the auto-creation of numbered and bullet lists, heading styles, text entry need to be intercepted and analysed in real time, if the cursor position isn't tracked properly, this can lead to unanticipated cursor repositioning from the user's perspective. It seems like there's known fixes for a lot of these issues, but the more inline automated text manipulation you do, the more testing, checking and careful cursor repositioning your code needs to handle. So it looks to me like this is a matter of priorities - Evernote seems to be prioritising the release of shiny new features over application stability and predictable performance. New features are great, but only if they don't break basic expected functionality, like, you know, being able to enter text. --- * - There's been at least 3 separate cursor jumping issues that we've been afflicted with recently: 1. Cursor randomly jumps to the start of the note (fixed, for now) 2. Cursor jumps back one character after entering the first word on a new line (fixed, for now) - and; 3. Cursor jumps over the following word when editing within an existing text block (still not fixed reliably)

See here for more info...

Thanks PinkElephant, that's good to know. This has been happening to me a lot the last few days. The first 2 or 3 times I open a note, it's "View Only", if I keep going back to the Notes list and re-opening the note, I eventually get the Edit option. I'll try leaving Evernote open in the foreground and see if it makes a difference.

Yeah, ok, maybe I'm underestimating how hard it is to write a HTML based text editor. Web based email client have been around for a very long time though; and I'm entering text in a HTML based editor right here in this low cost forum software with no issues at all. All software has bugs. My main issue is when really bad ones get through testing, and take a very long time to fix. Then when they do get fixed, they get re-introduced later. That's not a coding difficulty problem, it's a lack of testing, care and/or attention.

This issue was fixed for me in a recent version but this bug was introduced... I lodged a support ticket for that "jumping back one character" bug, and it was fixed in 10.12, which is great, but that version reintroduced the "jumping over the next word" problem. I remember writing a basic text editor in an introductory programming course, I really don't understand why it's so hard to support basic text entry without the cursor weirdly jumping all over the place! I don't care about the new "Tasks" thing when I came even enter and edit text properly.

Got a response to my support ticket... --- Please be advised that Evernote is totally aware of this issue and rests assured that our development team is already working hand in hand to get this issue sorted out as soon as possible. I sincerely apologize that we provided you this experience. It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer you exceptional service. ---

Seems to mostly happen on the first word on a new line. See below for an example. I've submitted a support request including this video. screen-20210608-202758~2.mp4