agsteele

The default PDF view doesn't function as it should by my view. There is a setting but it only affects attachments from the time you turn it on. It also only works for PDFs attached to an existing note {drag and drop or the attachment option under the blue + button). Create a note via an Import Folder reverts to the single page view. I resigned myself to changing the view the first time I access a note. I ignore those notes I haven't, yet, needed to view. Raise a support ticket. It feels like I'm the only person reporting this

I'd recommend evernote-backup

No problem here. Have you tried uninstalling and then reinstalling?

👋

Just carry on using 6.25.1 For the time being it will continue to work but you get the extra warning. However, one day sooner rather than later it will stop so take the warning as advice for you to either make peace with v10 or take the time provided to plan your alternative.

No, access as a GUEST via the link provided and choose My Account (Not Technical Issues). This is free for all users. On the other hand relying on a limited free service for essential work may not always be the best thing. I like to view a Free account as lacking Technical Support and that means you opted to pay for support when I need it. But for Account issues support is free.

I think a removeable drive would cause problems like this. If you want to use a drive that can be disconnected you should QUIT Evernote before disconnecting or shutting down your device. Also ensure that the drive reconnects before Evernote restarts. I have a NAS drive and it connects more slowly than Evernote starts up when I power up my PC. So, in that instance Evernote would not be able to see the required drive and would revert to the default. Try disabling automatic startup in the Evernote app settings. Manually start Evernote when you are sure that your drive is available and see if that works.

The best option would be to open a support ticket for Account category https://help.evernote.com/hc/en-us/requests/new?guest=true

I just note that this is evidence to support the wisdom of backing up one notebook at a time rather than a whole account into one large unsegregated ENEX file. For many years, long before the arrival of v10, the advise was to backup by notebook. Assuming that you do, eventually, manage to recover your data the future would wise to either manually backup each notebook or use one of the available third-party backup programs such as Backupery (paid) or evernote-backup (open source but requiring a modest willingness to handle the initial configuration). As the OP has, sadly, discovered a backup process that cannot be used is no backup. I've otherwisse suggested the use of the Note History option to roll back a note to a previous version which could contain the now missing attachment. If that works it will be the easiest and best solution. However, there is a glimmer of a solution with the backup. It will take time and effort but it is possible to take the exported backup ENEX file and split it into multiple files. Open the backup ENEX file in a text editor. You will see that there are some XML headers that will look like this: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE en-export SYSTEM "http://xml.evernote.com/pub/evernote-export4.dtd"> <en-export export-date="20231113T143847Z" application="Evernote" version="6.25.1"> Capture these headers. SImilarly the footers at the end of the ENEX file will look like this and these need to captured. </en-export> The remainder of the file contains each note which will run between <note> and </note> If you know the titles of the notes you can search for each one you want to restore. Otherwise split the whole file into, two or three separate ENEX files. Your note will look similar to the following depending upon what the actual note content contains (but longer than this edited example) <note> <title>Testing Mail Redirection</title> <created>20220901T112235Z</created> <updated>20220901T112453Z</updated> <tag>house move</tag> <note-attributes> <author>AS</author> <source-application>Evernote</source-application> </note-attributes> <content> <![CDATA[<?xml version="1.0" encoding="UTF-8" standalone="no"?> <!DOCTYPE en-note SYSTEM "http://xml.evernote.com/pub/enml2.dtd"><en-note><div><br/></div><en-media hash="5ac6d5856511e01a1c5a345bb1c04260" type="application/pdf" /><div><br/></div></en-note> ]]> </content> <resource> <data encoding="base64"> JVBERi0xLjYNJeLjz9MNCjExIDAgb2JqDTw8L0ZpbHRlci9GbGF0ZURlY29kZS9GaXJzdCA5L0xlbmd0aCAxNDQvTiAyL1R5cGUvT2JqU3RtPj5zdHJlYW0NCmjeRI3BCsIwDIZfJU+wtltbFUYPCl5ElOKhMHaYWxjz0Mqagb692S7m9IfvS/4SJGioDNS1OKUlEihxmYbcaAa+FY/vG8W9GzE7tymRMFIGu2JxxWHqjunTSF7NoSp2FvZKF8a2 fDSzCeUmesxpmXvM/CPcni/sidM5BAVmFRyP8Ik6... </data> <mime>application/pdf</mime> <resource-attributes> <file-name>2022_09_01_12_22_11.pdf</file-name> <source-url>en-cache://tokenKey%3D%22AuthToken%3A3bd3-9962fb8a1c04+5ac6d5856511e01a1c5a345bb1c04260+https://www.evernote.com/shard/s1/res/e16ac47b-b6e8-6e3f-f5b8</source-url> </resource-attributes> </resource> </note> Open Evernote. In version 10 go to File, Import and follow the instructions to import the note(s) in the file. This will be tedious with 20gB of data file but it will probably allow you to recover the notes.

Best to initiate searches like this in the All Notes view. Also be sure that there aren't filters applied to the search which would exclude the note you want to find.

Since you are a paying user you could use the Note History function and see if that restores the note with the attachment.

I think @gazumped mistyped. The Android app now runs on Android 9 and above The new versions store their data in different locations to Legacy.

Nice approach.I'll probably stick with my scheduled BAT file but your approach is neat.

The new mobile apps include a link to contact support but, of course, the unsupported apps do not. The website has a support option - https://help.evernote.com/hc/en-us/requests/new?guest=true You can try out v10 via the web browser interface if you ensure you choose to use v10. The browser is broadly similar to the desktop app minutes a few functions. The new mobile apps work on devices with at least Android 9. So I'm not sure you will be able to upgrade on your Kindle.

I concur. I open the task pop out, want to search for all tasks related to 'Car'. I type 'c' and lose focus and so on after each letter. Something odd with the task search option.

Probably not. 🤔

If you have a Free account then you cannot exceed the Free limits. That's the free deal. If you want to exceed that temporarily then you have to pay for one month.

As I recall some special characters are ignored in searches.

You may find some improvements and fixes that resolve some of these issues is you install the latest version of three app 10.63.4 Download from evernote.com

You receive a QR code during the 2FA setup process. If you are using SMS 2FA you should disable that first.

You could try https://help.evernote.com/hc/en-us/requests/new?guest=true and select the Account option

You*re on your own from here... sorry.

Only through ones of the file repositories. Others have suggested File Hippo.

Yes. Emptying the folder will not affect what is stored inside Evernote. If you want to be sure, make a copy of one of the imported files and store it somewhere else. Then delete the copy in the Import Folder. I guarantee that nothing will happen inside Evernote. The only impact inside Evernote would arise if you edited one of the files in the folder. A change would cause a new additional note containing the edited file to be created. So nothing lost.

If you have System Restore in Win 8.1 roll back to a previous date.