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promosinc

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  1. Thank you for the encouragement, Dave-in-Decatur. I wish I could recall what the biggest issues were for me. I did "accidentally" come face-to-face with the updated version not that long ago on my Pixel 7. I have had to manually update my other apps daily in order to avoid Evernote updating and I must have accidentally updated Evernote because when I opened it, there was the new version - and I did have the same issues as in the past. I apologize for not clearly recalling what they were, but I fear I will know that rather quickly when I update - and I will be most grateful for assistance from the members of this forum.
  2. Thank you, agsteele. I will do as you suggested this weekend. Yes, with the Kindle Fire, which I've had for a few years, I was surprised to see the app for the older version when I first purchased it. The red banner just started appearing on the Fire last week. Is it still necessary to rename my default folder when moving to the updated versions? I remember that being an issue when the new versions first came out.
  3. Thank you for your responses. How can I contact Evernote tech support to get assistance with the issues I would be having with the new versions, though?
  4. I am at a loss as to how to create a support ticket or reach out to Evernote tech support in any manner. I have older versions of Evernote installed on my PC, Android Pixel 7 and Kindle Fire 7 tablet. I cannot find a link under Help & Support on any of these apps. Could someone provide an email address or link for support. There have been red banners appearing (originally on my Pixel 7 but now on all three devices), warning that I must upgrade to the latest version to continue to use Evernote. I have upgraded on my Pixel in the past, and had a miserable experience. I'm sorry, but I no longer remember the exact details, but there were many functions I could no perform, so I returned to the older version. I'm not sure why Evernote cares which version I'm using other than I'm obviously not receiving updates, hence security risks, but if I cannot even find a way to connect with their tech support, I fear I will lose years and years of important notes. Without any explanation beyond the red banner with the alert to upgrade, I don't understand what exactly the consequences are for continuing to use the versions that work well for me. Will my account be closed? Will my notes be deleted? When would this take place?
  5. Thank you so much, Pink Elephant, for your very thorough answers and your guidance. It's greatly appreciated and I think I understand my options. At the risk of sounding like a total wuss, we just went through a very tricky cable to fiber optic conversion, and the tech was very specific about not messing with the fiber optic wire, so I'm a little panicked about cutting the connection. I will call Comcast after Thanksgiving and discuss this. I don't really want to give up my Plus subscription. Thank you again and a very happy Thanksgiving to you. I will report back if I can manage to save the old note.
  6. Thank you for your responses, PinkElephant. I have lost the old text on my Android phone and on my tablet, but I think on my desktop client (or app -- I'm on Windows 10), there is a setting to determine how often I want it to synch. So when I open it, I can see the synch icon spinning, in other words it has not already synched as it does with my other devices. But is there no setting at Evernote.com web that I can use to stop all syncing temporarily? I'm really not sure whether I'm running legacy or the updated version on my PC. It looks like legacy to me, and I'm most comfortable with that for now, but I just can't remember how I set it up last year when I got this new computer. If it is the legacy app or Windows client, is there anything I can do? I don't want to open it to check because then I will surely lose the old note. I want to remain with Plus for now, so updating to Personal is not the right choice for me.
  7. I accidentally deleted some text in one of my notes and I'm trying to retrieve it. I am an Evernote Plus paid user. All my other connected devices (Android phone, Kindle Fire tablet) seem to synch my Evernote notes in real time, but on my PC desktop there is a slight delay when I open Evernote and then synching begins, so I'm thinking this might be my best hope for retrieving the lost text. Could someone tell me how to turn off synching for Evernote just on my PC or temporarily for all devices? Do I do this on Evernote.com or would opening that force the sync to my desktop app?
  8. Cannot imagine how most of the items listed by Urban Ram could possibly be considered design features.
  9. For those of us who rely on our phones, apparently there is no way back to the old Android app. The update is a disaster. Why is there no way to revert back to the old Evernote Android app?
  10. Did not work for me when trying to create a new note. I clicked on "Template" and the note was still frozen. Checkmark remained grayed out.
  11. I just received this from Evernote support. I have not had time to try it yet, but please post if it works for you.... Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience that this has caused you. We're currently aware of this issue and working on a fix at this time. In the meantime, please try the following to mitigate the problem: Rename your default notebook using Evernote Web on a computer or by using your mobile device's browser in desktop mode. Go to the Google Play Store and check for updates to Evernote. If you have one, update the app. If you don't have an update, sign out and sign into Evernote Verify if new notes now save in your default notebook.
  12. I just received this reply from Evernote. It doesn't appear they view this as a bug or issue, just considering this as a future feature. But if they don't consider sort is important to Reminders, why then display the reminder list as oldest first? Wouldn't most people want to see newest first? And why omit the ability to at least move reminders within the list, which existed in earlier versions by pressing and dragging on a reminder (Android)? Here is part of the response I received from Evernote - We regret to inform you that sorting the 'Reminders by date is not yet built into the new Evernote app. This is one of a handful of features we are still considering. Thanks for letting us know this feature is important to you. I will share this information with our product team. We appreciate you for sharing this idea with us. I’ve gone ahead and made note of this for our development team. While we can’t commit to getting all feature requests into the product, we do rely on our community to tell us what they’d like to see in the future. Please don’t hesitate to let us know if you have any other ideas.
  13. Thank you for your reply, aukirk. Actually, I had read your post last night and saw that it was related. When you say to click on "reminder tab" for list view, are you referring to the desktop version? I am working on my Pixel 2XL smartphone app, just upgraded to version 10 (10.6) - don't see any tabs or columns, although I can switch between notes and reminders. When I tried to access mobile version of Evernote, I got a message saying there is no mobile version for Android. Can this really be true? I can't even get the app to create new notes or clip via web clipper because it can't find my default notebook. Only thing I can do is view existing notes or create a new note on Evernote.com which is quite painful to attempt on a smartphone.
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