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agsteele

Evernote Expert
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Everything posted by agsteele

  1. Mr Payne, Are you being unnecessarily unpleasant to other users? That snipe seems unhelpful at best. I've made a note not to offer help on this issue in case it produces a similarly offensive response.
  2. Yes, 10.58.1 on an Android device. I opened a new note, tapped the blue + button and chose to attach an image. Selected and added to the note without a problem. Then I went to the device image gallery, selected an image, chose share and selected Evernote. Followed the process and the note was added to a new note. Works for either way for me.
  3. I think you have to raise this with Noteshelf. It isn't an integration provided by Evernote.
  4. Two strangely unconnected contributions to unrelated threads today. I see that you tried to open a discussion about this topic with more detail on 24 October but, so far, nobody has responded. That probably indicates that nobody has anything useful to contribute. I'd suggest you keep your attempts to trigger interaction in that thread. Just randomly posting will only iritate fellow users. There are few staff around.
  5. I think you may need to give us a bit more help. My guess is that you don't have an Evernote Teams account. But it would help for you to tell us if you have a Free account or which subscription level you are on. Also, which device and operating system together with details of which version of the Evernote app you are using. Am I correct in understanding that you have not had access to your notes for two months?
  6. The good news is that this is on the UI team's agenda. I can't say when it will appear for general release but sooner rather than later I hope.
  7. It is a bit more complex. Microsoft made a change in Windows 11 a year or so back. At that point regardless of the keystrokes you choose for the Evernote screen clipper it, instead, launches the Windows snipping tool. Apparently Windows 11 captures Evernotes screen clipper. The only workaround is to use the Windows tool and then paste the captured image into the desired note. I prefer to use Win+Shift+S since that takes me straight to the crosshairs like the Evernote clipper. OR Select the Windows snipping tool directory as an Import Folder. Then using the Windows snipping tool with Win+Shift+S will do exactly the same as the Evernote screen clipper. If it helps, most accounts have the screenclips saved in C:\Users\your-windows-username\Pictures\Screenshots
  8. I think I disagree but I have been known to be wrong. I wish you well trying to get it resolved. Don't build your hopes on a quick solution.
  9. Yes, I agree. The calendar entry says 'Busy' but the reminder to take a note uses the full event description. I'd say that Google is incorrectly releasing the private information which the reminders are somehow managing to see.
  10. Of the cuff, I don't remember what Google means by a private setting but I imagine that if it reports to Evernote as private/busy it could be the Google is revealing the data when it should remain private. I'll make a test and report back. I look forward to hearing what you discover.
  11. No, just another user like you. These forums are largely user-to-user support. Staff all have Staff label.
  12. I think that there may have been an Outlook update which no longer supports the Evernote add-in. If that is correct then you will be waiting for the release of an updated version.
  13. My favourite search engine pointed me to the Evernote help pages which included a link to submit a request for help from Evernote support. https://help.evernote.com/hc/en-us/requests/new?guest=true Submit a request for the Account area. Expect a wait of 10-14 days for your response. You'll need a new Email address that isn't the one you used to create your new, empty account.
  14. There aren't new releases every other day. Perhaps every week or two but not every other day. So there is something else amiss. You could try a complete radical uninstall and then reinstall. Do this with Revo Uninstaller on Windows or Appcleaner on Mac.
  15. Thanks for the clarification. My reading of your first post took me a different route. Sorry.
  16. The first option would, I think, be to reinstall. Use a program called Revo Uninstaller to uninstall. This will fully clean out all corrupted data and program files. The standard Windows uninstall is less complete. Then reboot your PC and download the installer from evernote.com/download Reinstall and see if that fixes things for you. You will need to wait a day or so for the data to fully sync. It looks like you will have to delete the previously deleted stuff manually. You can highlight up to 100 notes are a time. Whilst you are waiting for the app to resync you could do the deletions from the web client.
  17. Hi, It is a little difficult to guess what is going on. Can I ask a few questions? What version of Evernote are you using? Desktop, Web, or Mobile? What type of account do you have? Free, Personal or Professional? Do you have Evernote open on more than one device? If so, close all your devices except for one. Is this note book one that was shared with you by another Evernote user? If so ask them to unshare with you. Then try deleting. If you are using a desktop app, have you tried rebuilding your data? If not, this can sometimes resolve this type of issue. File, Sign Out, Remove my data from this device. When you log back in has the notebook gone or will it now delete? Have you checked what exists in the web client? For paid users just open the web client and tr to remove the notebook there. If you are on a Free account, first be sure you only have one other client connected to your account. You are limited to two and the web counts as one of them.
  18. My apologies. I had only gone back to the interaction where you discussed private windows in Firefox. I'll step aside rather than irritate you further. Sometimes being another user means that attempts to assist are unhelpful or at least feel so to the person affected. I wish you well in your search for a solution.
  19. If you paid via the Apple or Google stores then you should ask there. If you paid direct to Evernote then open a support ticket being sure to use the Account option. https://help.evernote.com/hc/en-us/requests/new?guest=true Be aware, support tickets are taking around 14 days at present.
  20. I guess you have seen that the Evernote tasks are designed to be added to notes rather than the other way around. The aim is to make a note actionable. So create a note for your topic and add a task or tasks inside that note. As for adding links, just copy and paste into the task title. But again, you can add the links to the associated note as well.
  21. There is a difference, these days, between Tasks and ToDo lists in Evernote. In the past third party apps treated ToDos in the form of check boxes as 'tasks'. Perhaps you need to ensure that the so called tasks are in a different format. But really you need to seek help in the Taskclone world.
  22. You should know that Evernote v10 before 10.60 had now been deprecated. That means you could find it disabled at some point in the future. As you know Windows 7 isn't officially supported with Evernote anyway. That's all to say that you would be well advised to have a safety plan for your notes in case things stop working suddenly.
  23. You are correct that some ways of doing things have changed between V6 and v10 of the Evernote software. Initially I found that irksome but within a week or two I had made the switch and was no longer irked.
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