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Bill Myers

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About Bill Myers

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  1. Wow. Kudos for a super-great explanation that translated the technical into layperson's terms AND tied it to things important to customers. For the longest time I felt that Evernote was delivering "innovations" no one was asking for while ignoring fundamental problems. It was as though the company was adding floors to a structure with a rotted foundation. No more. Now Evernote is focusing on the problems users have been begging to have solved: quality, performance, scalability. I truly have confidence in Evernote's team to deliver on its promises. Yes, I understand the company
  2. I moved my GTD lists to another application so I could easily link projects and actions. There are workarounds for doing that in Evernote but none of them are easy. That's beyond the scope of this thread, though. And there may not be a good use case for Evernote to ever offer that kind of functionality. But there's a part of me that misses having everything, including my GTD lists, in Evernote. I used reminders liberally, and they were an important part of my action management scheme in Evernote. I thought they worked OK... but left some things to be desired. When Evernote decides to ta
  3. I have nothing but positive feelings about this video, the functionality that was demo'd in it, Evernote's new transparency, and the overall strategy. I think the company is fully delivering on its promises for the first time that I can remember. To another poster's point: yes, this stuff is to an extent "basic" and foundational. But for Evernote to truly innovate, it must do so from a solid foundation. For the longest time Evernote's leadership showed no evidence of grasping that. Now they do. When @Ian Small started as CEO I was using Evernote more than I do today. It's no reflection o
  4. I'm very happy to hear feature parity across platforms is a priority. At times it feels like a completely separate product on each platform. I'm particularly happy to hear that syncing is being addressed. The main reason I almost never use Evernote web is the absence of the saved search feature which is critical to my workflow. I've always been astonished that that was not included in the new version. (And yes, I realize I could roll back to the prior version of Evernote Web but that has its own issues.) I'm hoping that's one of the features that will be prioritized at some point because
  5. Hi, @Ian Small. I was one of the people who complained pretty loudly about this one the forum subsection for the preview I was invited to test. I understand there's no perfect way to communicate with customers about this, but simply saying "here's an experimental preview -- do you like it?" wasn't good enough. I had no idea what I was looking at or what kind of feedback to provide. From what I've read in this thread and one other, part of the reason behind letting customers view a feature-incomplete experimental preview is to gauge what features to prioritize based on user feedback. So...
  6. One other thing: I love the fact that the old checkbox feature will be left intact for those of us who are used to it. I like the idea of checklists -- and I may use them -- but I also like Evernote's commitment to adding options rather than subtracting them. 😊
  7. None of these changes really mean a lot to me, but nevertheless this video increases my enthusiasm for the new direction at Evernote. For one thing, a greater attention to quality and ease-of-use in one area will, I think, naturally lead to improvements in other areas that are more important to me. For another, I haven't used the note editor extensively (a lot of my notes are just plain text, attachments or web clips) because it's so clunky and has often been buggy. If the editor gets easier to use, more stable and provides a better experience, I may start doing more with Evernote than I'm
  8. @Ian Small: Holy cow. I don't recall seeing your predecessors addressing customer concerns directly in this forum. And you responded to them with substance, to boot. As a customer, I'm impressed. You've further boosted my confidence in this company. As for the interactive search? This is very cool. I'm no longer just cautiously optimistic. I'm outright excited about the future of Evernote.
  9. I don't use the Mac version, but I'm use a Windows PC as well as a Windows laptop, iOS (both an iPhone and and iPad), and an Android device (a Kindle). I also use the web version, albeit infrequently. And the one thing that drives me nuts is the differences between the various clients. For instance, the new web UI doesn't support notebook stacks so none of the stacks I have in shortcuts show up there anymore. And I understand that the differences between Android and iOS operating systems will mean the Evernote versions for each won't be identical, right now they don't even look like dista
  10. Well, FWIW it seems Small's blog post has generated a little bit of buzz. For example: https://www.forbes.com/sites/quickerbettertech/2019/01/13/evernote-promises-to-fix-a-long-list-of-problems-and-other-small-business-tech-news-this-week/#233a7dce2a93 As I keep saying, none of this will matter if it isn't followed up by delivering results. But I think Small's remarks, which were smart and cogent, are buying Evernote some space to repair its foundations. For the first time in awhile, I'm optimistic about Evernote's future. I look forward to seeing what's to come.
  11. I agree. But Evernote did downsize during O'Neill's tenure. And an internal email leaked to the media revealed it was because the company hadn't met certain financial targets. So it's not as though everything was unicorns and rainbows at Evernote. Because I can't read minds and am not privy to internal discussions within the Evernote organization, all I have to go on is what Evernote executives and employees say publicly. And the only things I recall O'Neill really saying publicly were about the company's finances, and a push to move Evernote into the machine learning space. There was nev
  12. I wholeheartedly agree. Phil Libin issued a public mea culpa some years ago and promised to do better but offered no specifics. He then embarked on a strategy to take on Microsoft Office, which did not appear to succeed. The core issues with quality remained (or even worsened). Chris O'Neill talked a great deal about improving Evernote's financial position. I'm aware of the importance but it's the sort of thing that is of more interest to investors and employees than to customers. (Can you imagine someone advertising a product or service by saying, "You'll love our offering! We have more
  13. Gotcha. I use Outlook for Exchange only and work with Gmail using the Web UI exclusively. Hence why I hedged on what might or might not match your workflow. 😁
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