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jasondunn

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  1. What's so baffling to me is that, unless I'm mistaken, the issue would be fixed by simply changing the audio recording quality - which should be a variable in the code that already exists. It's not like the request is for OGG recording or something odd. Unless somehow the Evernote devs hard-coded the quality settings years ago...but that would be bizarre. If you want to see this changed, please join me in lobbying Evernote support on Twitter and via their support form. I don't think they look at the forums for feature requests/pain points.
  2. What's gotten super confusing in this thread is that there are multiple people talking about different things. The iOS note recording quality is just fine now, but back in 2012 when this thread was started apparently it was really bad. Today, the macOS evernote audio quality is awful. Please look at my post above and listen to the audio samples for proof. Evernote support responded back in August 2016 that they were aware of the audio quality issue with the macOS client and they were investigating improving it. Nothing has happened since then, so this thread has been recently given new life. But this macOS conversation really should be happening in a different forum...
  3. Once you see how bad the audio quality is compared to iOS, and imagine yourself as a user trying to use this feature frequently, I hope you'll understand the frustration many of us are feeling. What Evernote really needs is to leverage UserVoice or a similar platform for soliciting user feedback; these forums are utterly ill-suited for that purpose. I understand the frustration about things happening in the wrong forum, but I came here - like many others I'm sure - via a Google search for "evernote poor audio quality".
  4. He's a great example of how utterly terrible the audio recording quality is on the macOS client. Here's the iMac recording: https://www.dropbox.com/s/yh7m9yi64oi77nd/macOSAudioTest.wav?dl=0 Here's the iPad recording: https://www.dropbox.com/s/p0m2pll5fk32567/iOSAudioTest.m4a?dl=0
  5. DTLow, I'm sure you're helpful at troubleshooting problems being that you've posted over 11K times, but it really irks me to see people such as yourself snarkily dismiss the requests of users just because you don't understand or agree with them. Your point is meaningless: there are individual stand-alone apps that do EVERYTHING better than Evernote does, but the point of Evernote is it's an amazingly powerful all in one tool. No one wants to jump through extra hoops to record audio in a different app and import the file into Evernote - that's a hassle. Evernote for macOS has audio recording functionality - it's a core feature in note taking software - yet the quality just sucks. And only on the macOS software from what I can tell. I did a quick test of the iMac software vs. the iOS app, both with me about 1 foot away from the microphone, speaking at a similar volume level: Here's the iMac recording: https://www.dropbox.com/s/j92366nikn7d6c1/Evernote-iMac.mp3?dl=0 Here's the iPad recording: https://www.dropbox.com/s/94vwnc7p41b9dse/Evernote-iPad.mp3?dl=0 Now can you sit there with a straight face and tell me that somehow Evernote thinks iOS users need better quality audio than macOS users? Come on, that's ridiculous. This is some sort of oversight that Evernote hasn't fixed yet and no one is paying attention to the users like us that are complaining about it. I'm quite certain this is just about one single setting in the code: the bit rate. At some point years ago, an Evernote product manager was probably looking at the file size of an hour long recording and said "Yikes, this thing is huge - our business model and server storage infrastructure can't support a million people uploading a million hours of audio at this quality per day". So they made a decision to put in low quality audio; maybe that made some sense 5+ years ago, but I doubt it does today. Especially since Evernote's business model is based on upload limits for paid accounts; uploading higher quality audio actually becomes a driver for users to upgrade. Lastly, OneNote is Evernote's main competitor, right? Attached below is how they approach this: they let the user decide what kind of quality the recordings should be. Imagine that!
  6. I echo this request. Coming from the Windows version of Evernote, I was confused when I couldn’t do this on the Mac version.
  7. I used to think my iMac had an incredibly crappy built-in microphone, but I'd never used it for anything other than Evernote voice recordings. It sounded so bad (semi-garbled, a complete lack of sensitivity) I thought the microphone had debris in it, obscuring the recording. It wasn't until I downloaded another recording app and did a test that I realized it's simply Evernote setting a bit rate so low (16kbps? 8 kbps?) that the audio sounds like it's being recorded on a faulty microphone. Why exactly am I paying for a a Plus membership again? PLEASE increase the bit rate of audio recordings so they are actually useful!
  8. I'll add my voice to the number of requests: I used to think my iMac had an incredibly crappy built-in microphone, but I'd never used it for anything other than Evernote voice recordings. It sounded so bad (semi-garbled, a complete lack of sensitivity) I thought the microphone had debris in it, obscuring the recording. It wasn't until I downloaded another recording app and did a test that I realized it's simply Evernote setting a bit rate so low (16kbps? 8 kbps?) that the audio sounds like it's being recorded on a faulty microphone. Why exactly am I paying for a a Plus membership again?
  9. Aha! Indeed, that was the issue. Thanks so much! So the question is...why has Evernote crippled the macOS version? This is a core function I'm used to on Windows. There's nothing intuitive about having to go into the notebooks view to drag one over.
  10. I've been using Evernote for years, but only started using the macOS client late last year. I created a notebook in the local macOS client, synchronized, then tried to drag it into a previously existing stack. It wouldn't work. No error, just no option to create the stack when I dragged the notebook over the stack and let go. There appears to be no right-click option on a notebook to add it to a stack, nor any menu option to create stacks. I logged into Evernote Web and dragged the notebook into the stack I wanted and was done in 5 seconds. Is this a macOS bug? Surely this can't be a missing feature....?
  11. Give Pocket a try. It's a great cross-platform tool for web reading - I used to use Evernote for that purpose, but ultimately found it pretty clunky. Pocket is really focused and fast at what it does. I too am seeing less value from Evernote and may let my account downgrade - I simply don't get the value from it that I used to as I've moved more of my data to 1password. And I used to be a HARDCORE Evernote evangelist!
  12. Agreed 100%. Evernote has the choice to be a leader in this space, or a follower once the rest of the world is on board. There's a groundswell pushing toward "https everywhere", VPN for security (I just backed an Indiegogo product called Keezel that creates dead-simple VPN for all devices via WiFi), and there have been such an unrelenting stream of massive hacks and data breaches, digital security is something even casual users are starting to think about...but even if they're not demanding better security from Evernote, there's no reason why Evernote should wait around to deliver it. Users might not think what they have in their notebooks need securing, but with the prevalence of identity theft, even casual, seemingly innocent bits of information could be used against them. Evernote's seemingly casual approach to security - there isn't even a password option on the desktop client - will not help them in the long run.
  13. From my perspective, LastPass represents a massive target, and they've had enough near/partial breach scenarios that I wasn't willing to trust all my data to their security. They take security very seriously, and are good about communicating to their users, but this last attack was enough motivation for me to switch to something else (that, plus the utter awfulness of their UI). I'm not a security expert, but I like 1password's approach: there is no centralized server to hack. All data is encrypted locally via individual data blobs. If you use Dropbox to sync your 1password files, like I do, these encrypted blobs are on the Dropbox server, but they're not linked to Dropbox for decryption. They have a good explanation of authentication vs. encryption that sums it up nicely: authentication (what Evernote uses for cloud access) is more flexible, but encryption is safer. 1password also has really strong stand-alone apps on Android, iOS, etc.
  14. I used to use LastPass, and while it's great for passwords, I found it clumsy and ugly for other types of content (secure notes, etc.). I also didn't particularly like their security model. I have sensitive information in Evernote, because it's hugely advantageous for me to keep it there and have access to it from any device. Wouldn't it be wonderful if Evernote took security seriously enough for you to note have to use another app, or keep things offline, to have secure access?
  15. So...you don't care about the security of that information? I generally don't question when others want certain features in a product, but to not want more security is, honestly, surprising. 1password allows me to search everything, and it's far more secure than Evernote, so I don't see how/why adding encryption would somehow make Evernote less useful than it is today.
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