Shane D.

Hi All, This is an issue that we're aware of, and are working to address. Recent updates we've released will hopefully improve the behavior for the time being. I'll provide an update here once I have more information. As a workaround, restarting your iOS device may temporarily fix the issue.

@Emy Does restarting your device help to fix the missing "share" icon issue? Or, after restarting, is it still missing?

Hi All, We believe our most recent update, Version 10.11, should help to address this issue: If you haven't already, please update to Version 10.11, and let us know if you're still encountering this issue. I appreciate your consideration, and look forward to your responses.

Hi All, We believe our most recent update, Version 10.11, should help to address this issue: If you haven't already, please update to Version 10.11, and let us know if you're still encountering this issue. I appreciate your consideration, and look forward to your responses.

New: Home is now available on Android! It's a one-stop dashboard that puts the information you need front and center—neatly organized and instantly available. Home consists of widgets that display your content in a convenient and streamlined view. All customers have a notes widget, a scratch pad widget, and a recently captured widget. Evernote Premium and Evernote Business customers have additional widget options, as well as the ability to customize the appearance of their Home. One of your most-requested features is here! You can now search inside PDF files. You can now apply search filters from the Notes view, to help you find what you need faster.Fixed: We've made some adjustments so it's even easier for you to edit tables on your phone or tablet. If you were viewing a long list of search results while in Snippet view, you would sometimes see a few false results at the bottom of the list. Coming Soon: Search shared notes in Evernote Business via Work Chat. Improving search functionality by giving it the ability to recognize differences in punctuation (e.g., “O’Neil” vs. “oneil”).

New: Home is now available on iOS! It's a one-stop dashboard that puts the information you need front and center—neatly organized and instantly available. Home consists of widgets that display your content in a convenient and streamlined view. All customers have a notes widget, a scratch pad widget, and a recently captured widget. Evernote Premium and Evernote Business customers have additional widget options, as well as the ability to customize the appearance of their Home. One of your most-requested features is here! You can now search inside PDF files. You can now apply search filters from the Notes view, to help you find what you need faster.Fixed: We've made some adjustments so it's even easier for you to edit tables on your phone or tablet. If you were viewing a long list of search results while in Snippet view, you would sometimes see a few false results at the bottom of the list. Coming Soon: Search shared notes in Evernote Business via Work Chat. Improving search functionality by giving it the ability to recognize differences in punctuation (e.g., “O’Neil” vs. “oneil”).

Hi All, We released an updated version today, Version 10.8.2 that should fix the freeze and black screen issues. Please try updating to this version, and let me know if you have any further issues.

@Attila Balogh Can you share a screenshot of the black screen?

Hi All, We have seen new reports that this issue is still occurring. In that case, I've reopened this thread. I'll follow-up here once I have an update.

@DominikK You wrote: I'm not sure what you mean by empty widget space, can you send a screenshot? For what I described, from the Customize screen in the desktop or web app, make sure the Scratch Pad is the top left widget.

Hi All, Thanks for letting me know. I've updated the workaround instructions above, but also, please make sure that you're putting the notes widget block in the top spot. Let me know if the issue persists after doing this.

Hi there, Thanks for reaching out! @NickBH This is an issue that is affecting a small number of users, and we are working to fix it as quickly as possible. In the meantime, you can workaround this issue by doing the following: Uninstall Evernote on your iOS device Log into your account on the Web or Desktop app Go to Home, then Customize Make sure the notes widget is enabled on your Home, and is the first block. Save the customization Reinstall Evernote on your iOS device, go to Home, and tap through the tool tips I'll provide an update here once this issue has been fixed. Let me know if you have any other questions!

Hola, Iniciando este año, hicimos el lanzamiento de una nueva función en Evernote para escritorio y Web: la Página de inicio. ¡Hoy me complace anunciar que también comenzamos a implementar la Página de inicio para iOS y Android! Pronto podrás acceder a la Página de inicio en todos tus dispositivos, lo que lo convierte en la mejor manera de comenzar tu día en Evernote. La Página de inicio te brinda acceso inmediato a tu información más reciente y relevante desde un solo lugar. El tamaño de los widgets individuales está fijo en los móviles, pero por lo demás, la Página de inicio ofrece la misma funcionalidad en el escritorio, el móvil y la Web. El texto que ingreses en el widget del bloc de notas también se sincronizará en todos los dispositivos, así puedes anotar un pensamiento rápido en tu móvil y volver a encontrarlo más tarde cuando estes en tu escritorio. Al igual que con la versión de escritorio, los clientes de Evernote Premium y Evernote Business tendrán acceso a widgets de inicio y opciones de personalización adicionales. Obtén una prueba gratuita de Premium para que puedas explorar todas las funciones que tiene para ti. Los usuarios de iPhone y iPad pueden obtener hoy mismo la Página de inicio al actualizar su aplicación desde el iOS App Store. Puede tardar un poco más para que los usuarios de Android puedan disfrutar de la Página de inicio, se estará implementando a través del Google Play Store en el transcurso de las próximas semanas. Si tienes preguntas, por favor inicia una entrada en este foro o contáctame directamente aquí. Gracias! Shane D.

平素より Evernote をご利用いただきありがとうございます。 本年初頭に、Evernote のデスクトップ版と Web 版にて、新機能の「ホーム画面」をリリースいたしました。そして本日、iOS 版と Android 版へのリリースも開始したことをお知らせいたします。 まもなくすべての端末でご利用いただけるようになる予定です。一日の順調なスタートを切るために、是非ホーム画面をご活用ください。 ホーム画面では最近使用したコンテンツと、最も関連性の高い情報を一目で確認できます。 モバイル端末ではウィジェットのサイズが固定されていますが、それ以外はデスクトップ、モバイル、Web でまったく同じようにご利用いただけます。スクラッチパッドウィジェットに入力したテキストも端末間で同期されるので、モバイルでさっとメモした内容を後からデスクトップで確認するといったことも可能です。 また、デスクトップ版においては、Evernote プレミアム と Evernote Business のお客様は追加の便利なウィジェットとカスタマイズ機能をご利用いただけます。Evernote の全機能をお試しになりたい方は、プレミアムプランの無料体験をご利用ください。 iPhone と iPad ユーザの方は、iOS App Storeから Evernote アプリをアップデートするとホーム画面をご利用いただけます。Android ユーザの方は、今後数週間のうちにGoogle Play ストアからリリースされますので、恐れ入りますが今しばらくお待ちください。 ご質問等ございましたら、本フォーラム内でスレッドを立てていただくか、こちらから私まで直接ご連絡ください。 ありがとうございました！ シェーン・D

Hi all, Earlier this year, we launched a brand-new feature in Evernote for desktop and web: Home. Today I’m happy to announce that we’re starting to roll out Home for iOS and Android (OS 10 and up) as well! Soon you’ll be able to access Home on all your devices, making it the best way to start your day in Evernote. Home gives you immediate access to your most recent and relevant information from one convenient location. Individual widget size is fixed on mobile, but otherwise, Home offers the same functionality across desktop, mobile, and web. Text you enter in the scratch pad widget will also sync across devices, so you can jot down a quick thought on your mobile and find it again later on your desktop. As with the desktop version, Evernote Premium and Evernote Business customers will have access to additional Home widgets and customization options. Get a free trial of Premium to explore the full range of features. iPhone and iPad users can get Home today by updating their Evernote app from the iOS App Store. It may take a bit longer for some Android users to see Home—it’ll be rolling out through the Google Play Store over the next few weeks. If you have any questions, please feel free to start a thread in this forum or reach out to me directly here. Thanks! Shane D.

Hi @Erik Pelicaen First, make sure that you're on Version 10.11.5 or higher. (The fastest way to do this is to download it directly from here) You can create an audio by clicking on the following: This process is the same for both Mac and Windows versions of Evernote. I hope this answers your question, and please consider upvoting this thread if you found this information helpful. Thank you!

Hi All, This issue has been fixed in our most recent update, Version 10.11. You can learn more here: This thread is now closed. If you are encountering a new/different issue, please start a new thread. If you found this information helpful, please consider upvoting or reacting to this post. Thank you!

Hi All, We're happy to announce that audio recording and playback has been added to our desktop clients. You can learn more here: If you have a new/different request, or are experiencing an issue, please start a new thread. Thank you!

Hi All, I split out your comments from a different thread as I believe you are encountering a separate issue. (@Bane_The_Srbn @Noted3339 @juneloon) That said, we believe we've fixed crashing/white screen issue in our most recent update, Version 10.7.2, that we released today. This thread is now closed. If you are encountering a new/different issue, please create a new thread. Also, feel free to reach out to me directly if the issue hasn't been fixed.

Hi All, If you're experiencing issues with accessing support chat, please check to see if you have an adblocker enabled. We've seen reports that this may prevent the support chat from functioning properly. If possible, please disable the adblocker, then retry accessing the support chat.

Unable to open an Evernote Support chat

Hi All, We often see posts and inquiries from users encountering issues with billing/payment. In order to receive assistance with these types of issues you must open a support ticket as we cannot assist you with payment, billing, or subscription issues directly in the discussion forums. The reasons for this are to avoid the dissemination of user's private billing information within the forums, and because making changes to a user’s billing/subscription requires access to administrative tools that are only available to our commerce support team. To open a support ticket, go here. (You may be prompted to login to your Evernote Account) From the What can we help you with? dropdown menu, select the Billing and Payments category. From there, select the categories that most closely matches the type of billing/subscription issue you’re encountering. Once you have selected the topic, you should see the option to submit a support ticket at the bottom of the page. The button looks like this: Once you have submitted the ticket, one of our support agents will reach out to you to further assist you with the issue you’re encountering. We appreciate your consideration, and thank you for using Evernote!

I have a billing/payment issue and need assistance.

@Fasor Thanks for reaching out. Please see this information:

Hi All, I'm very excited to announce the launch of our new Answers/Solutions forum section. In the Answers/Solutions section you'll find support verified answers/solutions for frequently asked questions and confirmation for bug fixes and newly added features. Additionally, we'll provide workarounds for ongoing bugs and technical issues. We will be continuously updating the Answers/Solutions section to help ensure our users can find the information they're looking for. If you find any of the information helpful, please consider upvoting the thread or leaving a positive reaction on the answer/solution. We've added the new section to the portal home page: Feel free to reach out to me directly if you have any other questions. Thank you!