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Shane D.

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Everything posted by Shane D.

  1. Hi All, You may have noticed that all threads requesting header styling features have been merged into this thread, regardless of platform specificity. This was done in order to better enable us to quantify and qualify user requests, and amplify their voice. While this does not mean this is a feature that will be coming, we certainly want to relay user feedback/sentiment to our various teams. Moving forward, please put all commentary and votes for header styling features here!
  2. Hi All, You may have noticed that all threads requesting an Evernote integration with Grammarly have been merged into this thread, regardless of platform specificity. This was done in order to better enable us to quantify and qualify user requests, and amplify their voice. While this does not mean this is a feature that will be coming, we certainly want to relay user feedback/sentiment to our various teams. Moving forward, please put all commentary and votes for an Evernote/Grammarly integration here!
  3. @Bevilight At this time there isn't a way to set that preference. However, please open a thread in our feature requests sections if that is a feature that you'd be interested in seeing!
  4. Hi All, This thread was moved to a more appropriate location. Thank you!
  5. As this is a known issue that is being worked on, I've relocated the thread to the Technical Issues section.
  6. Hi All, That is not the expected behavior. The note should only open in a new window if you 'double-click' on the list item. A single click should open the note in the far right hand panel of the Evernote App, and not a new window. @Ruddy52 What version of the Beta are you using? @nheinrich Are you also using the Beta? If so, what version? @Olof B Are you using the Beta as well?
  7. Hi All, First, I wanted to let you know that we are aware of the issue and are working to address it. Secondly, I've gone ahead and merged other thread into this one so that we have a better idea of the number of users this is impacting, and to create a centralized location for updates regarding this issue. I'll follow-up here once I have more information!
  8. @Aurora A. Thanks for reaching out, I've applied an update to your account that should hopefully fix the issue with automatically being logged off. Please message me directly if you still encounter any trouble!
  9. @GNito Correct, it will force log out the devices you select from that screen, but you can still login from those devices at any time if you enter your account credentials.
  10. @CherryDT Thank you for bringing this to our attention! I'm currently investigating the issue, but was not able to replicate the problem. To clarify, what menu selections did you make before the 'submit' button appeared?
  11. Hey All, Thank you for reaching out! I wanted to let you know that we are currently in the process of determining how we will be migrating the Android beta community to a new location with the closure of Google +. That being said, I'll follow-up here as soon as I have more information, but let me know if you have any questions in the meantime.
  12. @GNito Thanks for reaching out! Yes, you can revoke all devices from the devices settings in Evernote Web. To do so, go here: https://www.evernote.com/Devices.action There, you can force a log out from the devices from one location. Hope this helps!
  13. Hi All, As previously mentioned, please try the following on your Windows PC: Select File > Exit to close Evernote Open the task manager to confirm Evernote is not running as a background process (select "Evernote and End task") Open 'regedit' (Windows key + R, then type regedit) Expand the HKEY_CURRENT_USER folder Expand the "Software" folder Expand the Evernote Folder Click on the second "Evernote folder" so that a list of Values displays on the right Right-Click "EnableHardwareAcceleration" Select "Modify" Set Hexidecimal Value to "0" Select File>Exit to exit the Registry Editor Reopen Evernote Please let me know if the issue continues after completing the steps above.
  14. Hey All, Thanks for reaching out and letting us know. I'll do some legwork and see what's going on and follow-up once I have more information.
  15. Hi there, Can you elaborate a little bit about what you're seeing? Is it just an error message? If yes, what does it say? Also, what web browser are you trying to use? Let us know as these details may better enable us to assist you!
  16. Hi All, We seem to get a lot of questions regarding Evernote's ability to automatically convert voice into text, and I wanted to provide some clarification. Evernote does not possess the ability to convert voice into text itself, but it is possible if this feature is supported by the native operating system. For example, you can use iOS's native voice to text feature to automatically convert voice into text within a note in Evernote. For detailed instructions on how to do this by platform, see this resource: https://help.evernote.com/hc/en-us/articles/209004717-How-to-use-speech-to-text-to-dictate-notes
  17. @Holly Bush Thank you for reaching out. I've just sent you a direct message with more information. Please follow-up with me there if you have any other questions!
  18. Member Level Criteria: Updated (Jan 29, 1019) Our community’s member levels are determined by commenting activity—when you reach a certain level, you are automatically placed into a new group with a new member title. (To see the badges associated with each level, go here) Guest - New User/Not logged in Level 1 - 0-9 posts; Must have first post approved by Admin Level 2 - 10-99 posts Level 3 -100+ posts Level 4 - 300+ posts; 50+ Reputation Points; Admin Approval Level 5 - 500+; 75+ Reputation Points; Admin Approval Member Level Access/Perks: Guest (New User/0 Posts) - User has not, or is not, signed in and may only be browsing. They cannot create or reply to posts, use any forum features, and they will only have ‘view’ access. Once a user signs in or registers with an account and posts, they will be automatically upgraded to Level 1 status. Level 1 (0-9 posts)- Once a user signs in, their first attempted post must be verified by an Admin. Once their first post is approved, they will be able to post content that will be immediately viewable to the forum community. Additionally, Level 1 cannot post more than 5 times in one day, start more than 5 conversations/PM's in a day, cannot message more than 1 recipient in a conversation/PM at one time, and are limited to 5 reactions per day. On their 10th successful post, they will be automatically upgraded to Level 2 status. Level 2 (10-99 posts) - Have all permissions available to Level 1. Additionally, they do not have content post, conversation, messaging, or reaction limits. On their 100th successful post, they will be automatically upgraded to Level 3 status. Level 3 (100+ posts) - Have all permissions available to Level 2. Additionally, Level 3 users can use profile signatures. After achieving 300 posts, and a reputation score of 50 points, they will be upgraded to Level 4 after admin approval. Level 4 (300+ posts; 50+ Reputation Points; Admin Approval) - Have all permissions available to Level 3. Additionally, Level 4 users can report content for direct review by Evernote Staff. Level 5 (500+ posts; 75+ Reputation Points; Admin Approval)- Have all permissions and moderator powers available to Level 4. Additionally, their posts and replies will be highlighted. Reporting and Moderation: Reporting Posts (Available to Level 4/5) - Reporting posts flags content and places it in a review queue. At that time, the person who is flagging the content can add a note about why they are flagging the content. Once in that queue, a member of the Evernote Staff will review the content and any notes, and determine what needs to be done. Update: Due to a technical limitation, these rules will not retroactively affect your account to upgrade your member level. If your member level is not accurate and needs to be adjusted, please reach out to Shane D. directly. Thank you!
  19. Hi All, We are making some changes to the member-leveling system in the discussion forums. Moving forward, we will no longer use the speciality naming conventions, and have moved to a numerical level system. You can find a comparison of the naming changes below. Nomenclature Chart: Old Name: New Name: Guest Guest Member Level 1 Member + Level 2 Noteworthy Level 3 Guru Level 4 Super Guru Level 5 Why are we making these changes? Simplifying the nomenclature to a numerical system will make a user’s contribution more easy to recognize Specialized group names can cause confusion, and often become stale or outdated over time Internally, simplifying the level system makes it easier to manage/update community assets like member-level names, badge updates, etc when newer changes/updates are necessary Member-Level Badge Changes: Along with changes to the naming conventions, you will also see a change to the user badges. You can see the new badges in the table below. Please note, ONLY paid Evernote employees/staff members will have the Evernote Staff badge. Additionally, all former employees will have the Evernote Alumni badge to signify that they were previously employed with Evernote. Guests do not have a badge.
  20. Hi there, Thank you for reaching out! The email limit for subscriptions is 200 per day. You can see a full breakdown of subscription limits here: https://help.evernote.com/hc/en-us/articles/209005247-Evernote-system-limits
  21. Hi there, Thank you for reaching out! In this case, please see this article: https://help.evernote.com/hc/en-us/articles/222973507 Specifically, the section titled 'I’m a college student but I do not have an eligible email address. How do I get this offer?'. There, you can fill out some information regarding your specific education institution and email domain. Let me know if you have any other questions!
  22. @Deac Thank you for reaching out! Yes, this can be done by doing the following: Long press on the watch face, then tap the ‘Customize’ button that appears at the bottom of the watch screen Using the digital crown, scroll through the complications until you get to Evernote Please know, there is a known issue that is preventing the Evernote complication from working on the series 4 watches. It is something we're working to address, and I'll provide an update once it has been resolved.
  23. Hi all, Thanks for reaching out! I can confirm what @macneilpi outlined. The microphone button on the watch should enable you to create a quick audio note within Evernote. The flow should be that you tap the microphone button to record via the watch, then hit the red button to stop, then ‘Save’ to save the note.
  24. @Davycrocket Thanks for reaching out! Please see the following:
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