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Subscription

Found 5 results

  1. Hi All, We often see posts and inquiries from users encountering issues with billing/payment, subscription, student discounts, or referral points Issues. In order to receive assistance with these types of issues you must open a support ticket as we cannot assist you with payment, billing, or subscription issues here in the discussion forums. The reasons for this are to avoid the dissemination of user’s private billing information within the forums, and because making changes to a user’s billing/subscription requires access to administrative tools that are only available to our commerce support team. To open a support ticket, go here. (You may be prompted to login to your Evernote Account) From the What can we help you with? dropdown menu, select the Billing and Payments category. From there, select the categories that most closely matches the type of billing/subscription issue you’re encountering. Once you have selected the topic, you should see the option to submit a support ticket at the bottom of the page. The button looks like this: Once you have submitted the ticket, one of our support agents will reach out to you to further assist you with the issue you’re encountering. We appreciate your consideration, and thank you for using Evernote!
  2. 支払い方法を変更したいのですが、ご存知の方いらっしゃいますか? クレジットカードが使用できないので方法を教えてください
  3. Hi, I recently renewed my premium prescription through iTunes but it is not working. I see that the $44.99 transaction has gone through on my bank statement but I am not able to use any of the premium features. Please help me out. Thanks
  4. The missing applet that Evernote needs the most is a time tracking extension, widget, or app add-on the could be used for tracking time or billing. Since I use Evernote for keeping notes about each assignment, it would make great sense to place this info in the same location.
  5. Would it be possible to add user names to business billings? As we add users, I get $10 billings that just have info like order number 293874123470 which is not helpful. We have users in different departments, so each department gets billed for its users. I'd even like to add a GL code to our user name so when the invoice comes out, it is ready to print and send to the AP department. A lot of companies (phone companies, couriers, etc.) allow you to add billing codes to purchases so invoices are precoded.
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