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i've cancelled my evernote subscription finally. The latest note edit loss was the final straw. After using this product for 10 years, I can say conclusively, what an genuinely terrible product this is. Sync still doesn't work well, no end of quality issues, and in the last few months it has been mysteriously losing my note edits. I won't be sad to go, and would encourage other users to do the same. Best of luck to the new owners of Evernote, I really think you've wasted your money.

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All I can say is it works well for me, and I don't have those issues. Maybe I'm just lucky, who knows. But I'm staying, and glad to be able to use Evernote productively every day. This is not meant to discount your negative experiences, only to present my own experiences.

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14 hours ago, Dave-in-Decatur said:

All I can say is it works well for me, and I don't have those issues. Maybe I'm just lucky, who knows. But I'm staying, and glad to be able to use Evernote productively every day.

Me too.

I use Evernote almost all day almost every day across iPad, iPhone, 2 MacOS, and Windows. I thoroughly enjoy the new unified UI/UX across all the platforms. I rarely have sync issues (a handful in 8 years) and only one time in the last 8 years lost data through which I thought was a sync bug/issue (and I probably could have restored the data with version history if I had access to that feature at that time). I tried out over a dozen other tools over a year ago spending literally 50+ hours and just couldn't find anything as good. The recent onslaught of fine tuning and improvements (note linking improvements, backlinks, tasks, offline indicators, etc. etc) that Evernote have done have just been icing on the cake.

I don't doubt people have issues, but just because someone else is having a rough go of it doesn't mean everybody else is.

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Works well for me too, has done since 2011.  I may also be luck but in all the time I have used EN I can count on one hand the number of minor issues I have had with it. 

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EN user since 2008. My 1 complaint is still slow sync from iOS. Started using Craft recently, and sync is instantaneous across mac/iOS. Still sticking mainly with EN for now, hoping new owners get sync finally fixed soon. That said, recent implementation of backlinks is a great sign of improvements to come….

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I suspect that syncing will soon be vastly improved for those still having issues and Bending Spoons will reap the credit although the major improvement has already been in the works for quite some time, long before Bending Spoons was in the picture.

  • As I write this blog post, our new collaborative editing capability, which allows multiple people to edit the same note simultaneously, and individuals to edit the same note on multiple devices without note conflicts, is in early days of beta testing around the world.
  • And most importantly, over the course of 2022, we will complete our multi-year journey to a more reliable, faster, and more modern sync architecture—the very backbone of the Evernote experience.
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I frequently had sync issues too. I wonder if geography may play a role in this? Maybe American folks, closer to the servers have less issues, whilst here in the uk sync is slow and often doesn’t happen as it should. Not sure, but something is playing a role in the consistency all users should expect. 

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It's not useful for me personally to describe yet again the issues, but for the sake of clarity, I would make a change on iOS and it fairly regularly it wouldn't reflect on macbook at all until I either restart evernote for macOS, or until I make a change to the note (after forgetting I had made a change to iOS in the first place, and assuming it had sync'd down already) obviously then creating a conflict. Other times I would make a change to iOS and it would refuse to sync up at all despite perfect connectivity. I would have to restart the iOS app numerous times to try and force it. Any changes to mac in that time were obviously then impossible as they would have generated a conflict. Other times I would get a conflict when both devices were entirely sync'd for no reason at all, which was completely mystifying. Most recently, and the final straw for me was that sometimes evernote would entirely lose note edits on both platforms with no reason or error. Sometimes it would be there in the history (so it was clear that the new version had been overwritten with an old version) and sometimes it was lost forever.

Even for a free product this would be unacceptable (not losing data is requirement number 1 for a notes app), but for a paid product it is astonishing. I'm not asking for advice on how to avoid these issues, as no advice I was given ever worked. These are product bugs but were never fixed by evernote despite some of these existing for years, for me at least. Evernote seem to prioritise all these new stupid features no one ever uses rather than ensuring that the basics are solid. They've been acquired by another company now so I guess the relevant leaders in the company got what they wanted in the end, which is just money. 

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5 hours ago, Boot17 said:

I suspect that syncing will soon be vastly improved for those still having issues and Bending Spoons will reap the credit although the major improvement has already been in the works for quite some time, long before Bending Spoons was in the picture.

I don't believe that Bending Spoons will reap the credit, but hopefully they will set the priorities to make the cloud functionality rock solid before adding more fancy features as the current management does today...

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13 minutes ago, Mike P said:

What is your evidence for this?

whatever. This is what crappy product companies do. They focus all their energy on shipping new features in order to secure investment. They have no care about customers or their needs.

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11 minutes ago, eric99 said:

I don't believe that Bending Spoons will reap the credit, but hopefully they will set the priorities to make the cloud functionality rock solid before adding more fancy features as the current management does today...

if you look back, every year that goes by people who for whatever reason are evernote fans have been saying oh yea just wait till this next release and big things are coming and it will all be great. It's a note taking app. This is not sending people to Mars. How hard can it be to just get this stuff right?

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The current syncing is basically a design of the 2000s and more or less unchanged since 2008: A full note is synced, sync runs in cycles, preferably on a solid network connection.

The world has changed: More devices, more collaboration, mobile networks. I think that the redesign of the syncing will tackle all this. Since it is in beta now, it is something round the corner, not a distant hope.

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8 minutes ago, PinkElephant said:

The current syncing is basically a design of the 2000s and more or less unchanged since 2008: A full note is synced, sync runs in cycles, preferably on a solid network connection.

The world has changed: More devices, more collaboration, mobile networks. I think that the redesign of the syncing will tackle all this. Since it is in beta now, it is something round the corner, not a distant hope.

sorry, but i have heard that all before really. When you say the world has changed - yes it changed a long time ago. To not evolve (or arguably, fix) something which is nearly 15 years old, whilst still taking tons of money off of customers is quite frankly astonishing. However if anything, modern data contracts and fast mobile connectivity should mean that the sync works better than it did before, not worse. I've moved everything to apple notes now and honestly it works like a dream, and I don't miss any functionality evernote provides. Why I didn't do this years ago I am not sure.

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On 1/5/2023 at 9:47 PM, silvershower said:

i've cancelled my evernote subscription finally. The latest note edit loss was the final straw. After using this product for 10 years, I can say conclusively, what an genuinely terrible product this is. Sync still doesn't work well, no end of quality issues, and in the last few months it has been mysteriously losing my note edits. I won't be sad to go, and would encourage other users to do the same. Best of luck to the new owners of Evernote, I really think you've wasted your money.

I am staying too, been a paid user since 2011, and could count on the fingers of one hand the problems I have had, the majority being self-inflicted and the others quickly resolved by Customer Support.  As others have said I may have been lucky.

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32 minutes ago, PinkElephant said:

The current syncing is basically a design of the 2000s and more or less unchanged since 2008: A full note is synced, sync runs in cycles, preferably on a solid network connection.

Which still works perfectly on legacy, but it has now been re-implemented by another team. In the past, EN had cloud experts to develop their own servers and syncing mechanism, but these developers probably left when EN moved to the google infrastructure. Now they have mainly GUI experts, skilled in javascript / electron but apparently not in cloud computing.

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2 hours ago, silvershower said:

new stupid features no one ever uses

I beg to differ, my use of EN has increased exponentially with the introduction of V10 (which I was not a fan of at first) Home, Calendar, Tasks and Widgets.

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3 hours ago, WilliamL said:

I frequently had sync issues too. I wonder if geography may play a role in this? Maybe American folks, closer to the servers have less issues, whilst here in the uk sync is slow and often doesn’t happen as it should. 

Can’t confirm this with my German location (not in a big city). Sync is pretty fast, within the known limits. OK, I have Gigabit internet (over TV cable, 1.000/50) and a stable connection, when looking at parameters like Ping, Jitter and Package Loss.

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15 minutes ago, bmcl26 said:

I beg to differ, my use of EN has increased exponentially with the introduction of V10 (which I was not a fan of at first) Home, Calendar, Tasks and Widgets.

fine ok, I'll rephrase a bit... my point is really that surely everyone needs the note-taking part. Not everyone needs the other bits. 

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Everyone needs what he needs for his use cases. And when new features emerge, use cases can profit from improved workflows.

Some examples:

Import folders for the Mac - have improved my paperless process

Full tag nesting on mobile - makes nesting useful for the first time on all devices

Table editing on mobile - very useful, especially on iPad 

New editor - fast, efficient, works seamlessly even when switching devices

Tasks - make my notes actionable (very useful especially for note takers, unbeaten by any ToDo-App)

Widgets - nicely integrated into iOS, one click from my Lock Screen to EN

These are some of MY highlights how v10 has improved support for my use cases. I think anybody needs to find his own adaptions of new features to make his own uses better.

What does not work: Expecting that everything will always stay as it was, excluding only the personal „pet features“. Improvement comes through change, learning and adaption.

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3 minutes ago, PinkElephant said:

I explain my own uses, and hope this set es other forum users. Other, more experienced users have served me well in doing the same.

Any problem with this approach ?

the problem is that i am just not sure why you care whether other people like or don't like the product. How to use it, maybe advice, fine.... but why try to convince people who think the product is sh** that they are wrong? I am more confused than anything else by it. We've spoken before on here. 

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Personally I don’t understand people who lament and doesn’t seem to find value - but continue to use the service, even paying for it.

You say you leave now - good for you, if the value proposition is not good enough any more. But this is not transferable to other users, with their own use cases.

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4 minutes ago, PinkElephant said:

Personally I don’t understand people who lament and doesn’t seem to find value - but continue to use the service, even paying for it.

You say you leave now - good for you, if the value proposition is not good enough any more. But this is not transferable to other users, with their own use cases.

Which is why I have cancelled my sub and I am migrating notes away. It is important the users of this forum see the reality, whatever the view. Your relentlessly pro-evernote stance in the face of real world evidence to the contrary is incredibly unhelpful. I have never found anything you have said even remotely valuable - all you have done is tell me i am using the product wrong or must be stupid. You have to really examine how you are spending your life as if you get a positive experience out of your presence on this forum then you need to get out of the house and experience life a bit more. 

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1 hour ago, silvershower said:

you realise you aren't obliged to act as marketing for this company, right?

It’s fine to be frustrated and express that but gonna be a little more respectful to other users please! The minimum that should be expected is we act like adults. 

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On 1/9/2023 at 8:32 AM, WilliamL said:

I frequently had sync issues too. I wonder if geography may play a role in this? Maybe American folks, closer to the servers have less issues, whilst here in the uk sync is slow and often doesn’t happen as it should. Not sure, but something is playing a role in the consistency all users should expect. 

I am in the UK and have no issues with Sync.

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On 1/9/2023 at 9:03 AM, silvershower said:

Which is why I have cancelled my sub and I am migrating notes away. It is important the users of this forum see the reality, whatever the view. Your relentlessly pro-evernote stance in the face of real world evidence to the contrary is incredibly unhelpful. I have never found anything you have said even remotely valuable - all you have done is tell me i am using the product wrong or must be stupid. You have to really examine how you are spending your life as if you get a positive experience out of your presence on this forum then you need to get out of the house and experience life a bit more. 

Wow, a forum for Evernote support is pro-Evernote. What will they think of next? ;)

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I don't remember since my computing experience back in early 80's , that I got an apps without issues...

Me too, I got my issue with Evernote, it's not perfect but generally, a simple Uninstall/clean the database/reinstall (Window app) resolve the issues.

At the end of the day, Evernote it's really my best tool for my everyday life, God know that I tried other "competitor" apps, and any of this app can't fills my everyday needs, even OneNote

So I can live with Evernote issues.

 

  

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I am not going to change my mind because it works fine for me. I am glad to be the part of evernot as I can edit my notes easily and wherever I want to. I think there must an error in your end everyone is looking happy. I don't have any grievance for evernot. 

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Hi. Apologies if this was answered anywhere within this long thread, but... does anyone know WHEN Evernote will enable the Real Time Collaboration / Live Edit feature? Not being able to have 2 users edit a note at the same time (without syncing issues or conflicts) is a real problem for us, and pretty much the only reason why we've been looking for another app to collaborate on projects. Also, I read that Evernote is joining Bending Spoons -- anyone knows when this will be happening?

Thanks in advance!

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3 minutes ago, Shopgirl said:

WHEN Evernote will enable the Real Time Collaboration

Hi.  It's not om general release yet,  though some users have early access for testing - you could set up something similar now by adding Google Docs (or any other cloud storage) links to existing notes.

5 minutes ago, Shopgirl said:

anyone knows when this will be happening?

There was an announcement recently that it is going ahead / has gone ahead,  though what changes will result is unclear...

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Hi, thanks for the quick reply, although I do not understand why I adding Google Docs (which we do not use to begin with) would be beneficial here. We simply need to be able to have 2 people editing and collaborating on the same note at the same time without one locking the other out, without note conflicts or syncing issues. Seems like a pretty standard feature, other apps (like Dropbox) have it as well. 

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The world is not spinning around your use case. If you need real time collaboration, you picked the wrong tool.

Either switch to another app that does NOW what you need, or practice the hardest virtue: Patience !

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I have been with Evernote since 2009.  About 18 months ago I was pulled away by some of the newer stuff coming out and promoted by YouTubers and other productivity guides.  I tried several products for 3-6 months each and at the end of the day I kept finding myself wishing that product X did what Evernote does.  I returned a few months ago and started an all new account from scratch and I regret the time I wasted playing with other products. None of them are perfect and some of them have some cooler features (I liked the Obsidian UI), but Evernote has always been rock-solid for me and serves my Second-Brain needs better than any other product out there.  All tech services and SaaS are going to have some glitches and problems now and again.  There is no perfect solution. Coming back to Evernote was as close to coming "home" to a product as anything I've known. 

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On 1/15/2023 at 3:56 PM, Matthew Rathbun said:

I have been with Evernote since 2009.  About 18 months ago I was pulled away by some of the newer stuff coming out and promoted by YouTubers and other productivity guides.  I tried several products for 3-6 months each and at the end of the day I kept finding myself wishing that product X did what Evernote does.  I returned a few months ago and started an all new account from scratch and I regret the time I wasted playing with other products.......

This is ME! I really have not found anything that clicks with me better than Evernote ... Question: Did you find creating a "fresh" account provided any benefits? I went through my notes - exported a bunch for safe keeping and deleted the rest and started over. Anyone have any insight if it's better to start with a new account? 

 

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18 minutes ago, Robejazz said:

Anyone have any insight if it's better to start with a new account? 

It may depend more on your devices - I'm very happily running 60,000+ notes in 300+ notebooks on a recent Windows 11 desktop and a new Android tablet.  I have an older laptop that freezes when I open the installed app.  The desktop has lots of memory and SSDs,  the laptop... doesn't.

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38 minutes ago, gazumped said:

I have an older laptop that freezes when I open the installed app. 

Sounds ripe for Linux! My old laptop (admitedly with a new ssd) runs the preview version of V10 for Linux like a dream!

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