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Nick L.

Evernote Staff*
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Everything posted by Nick L.

  1. Thanks for pointing this out. We're aware of this sync issue and our devs are working on a fix.
  2. Hey @douglerner Thanks for reporting. We're already working on a fix for this sync issue. This mostly occurs to notes that were forwarded to your account via email or clipped from the web. Since you're a premium member I would recommend reaching out to our support as they can help you find out which notes are actually stopping sync. The title of the notes are stated in the log right before the error you posted above. Please know we're working on releasing a fix as soon as possible, Thanks,
  3. Thanks for reporting. This has been resolved already. The next update will contain the fix.
  4. Have you tried recreating your search index after updating? 1. Open Evernote on your Mac 2. Hold down the **Option** key on your keyboard and select **Help** from your Mac's menu bar 3. Select Troubleshooting > Recreate Full Text Search Index
  5. Can you try signing out and signing into Evernote again to see if it resolves the issue?
  6. Hey y'all, Sure enough we're aware of the pop up message upon quitting and we're working on addressing it soon as well. =)
  7. This is a known issue and we're working on it. Thanks for reporting.
  8. Thanks for reporting. We're aware of this and we are working on releasing a fix soon.
  9. Thank you for your report. This crash should be fixed in 6.12 Beta 3 coming out soon. If for some reason you continue to see the crash in the next beta please let me know.
  10. Thanks for reporting this. I can also reproduce it and filed a ticket with our engineers to investigate.
  11. This has been moved to the Help menu for consistency. Hold OPTION on your keyboard and click on Help. Next, go to Troubleshooting > Open Database folder
  12. Thank you for reporting these two issues. We're currently aware of both and we're investigating a fix. Thanks again.
  13. This is a bug in the graphics card driver. I'd recommend to update to OSX 10.10.5 to fix this issue. We still support all versions of OS X Yosemite.
  14. This is by design. Evernote 6.12 will only display notebooks in list. Keep in mind you can use ⌘J (Switch to...) to quickly find and access notes and notebooks.
  15. @Palladion @thhh As Chantal mentioned, we are shipping this beta early with some known issues: Although we love our beta testers and the feedback they have, please know that you're not obligated to use this version if it's not working for you. If you need to regress Evernote to version 6.11.1, follow these steps below. **Export unsynced notes and/or local notebooks (if you have any):** 1. Select all unsynced notes, or each local notebook, then right-click and select **Export Notes…** 2. Choose 'Evernote XML Format (.enex)' next to Format, then **Save** the file to your desktop * Detailed instructions at https://help.evernote.com/hc/articles/209005557 **Move your existing Evernote database:** 1. Open Evernote for Mac 2. Select **Evernote > About Evernote** 3. Press and hold the **Option** key and select **Open database folder** (keep this folder open) 4. Select **Evernote > Quit Evernote** from the menu bar 5. Move the numbered folder from the database folder to your computer's desktop * If you have more than one numbered folder, move each one 6. Open Evernote and log in to your Evernote account Evernote will download all of your synced notes from the servers and create a new database on your computer. You can then import any exported notes by selecting **File > Import Notes** from the menu bar. Once you finish syncing down your notes, you may delete the 6.12 Beta 1 database from your desktop.
  16. Hey @Kremik, Thanks for bringing that up. We have a bug open for this and it's currently being investigated. Thanks for reporting!
  17. We're currently aware of this issue. There have been some changes to macOS in relation to how PDF files are handled, and this is what is causing the issue with saving PDFs back into Evernote. There's some good information in this link: http://tidbits.com/article/16966 We're monitoring this issue along with changes to macOS to ensure we can restore this functionality.
  18. Hi there. This is fixed in the next Beta. Thanks for pointing it out.
  19. Thanks for reporting this. We have a ticket filed to investigate it.
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