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Nick L.

Evernote Staff*
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Everything posted by Nick L.

  1. For anyone having this issue still, can you please reproduce it and send me this set of activity logs please? Please DM them to me. 1. Open the Evernote app. 2. Go to **Help > Show Log Files** from the menu bar. 3. Attach the Evernote.log file to your reply. Then: 1. Open Finder 2. From the menu bar select Go > Go To Folder... 3. Paste `~/Library/Application Support/Evernote/logs` and press Go. If you don't find this directory, try `~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/Evernote/logs` and press Go. 4. Zip the files from tha
  2. Hey Kyle, Sorry you ran into this issue. This is a bug known to us and we're working to resolve it right now. Thanks for reporting!
  3. Hey folks, Sorry for the late reply here. We are aware of this issue and our team is looking into it. Apologies for the inconvenience!
  4. You should be able to edit attachments and save them back into Evernote. The exception to this right now is PDF files with Apple Preview. There's a bug open for that one. Can you share some activity logs with me? I'll DM you.
  5. Thanks everyone. We're working to resolve this right now. It won't be available in the next update but rest assured we're moving quickly to improve this.
  6. Yep, we're looking into fixing this but right now we don't have an estimated time as we're rolling out some fixes and features in the next updates. I tested on Adobe Reader and PDF Reader and it worked as expected.
  7. That's by design. If you click on a note from the sidebar, it omits the note list and only displays the note. If you want to show the notes in the notebook, click on the notebook icon on the top left corner of the note.
  8. Hi, Currently the will support either light or dark mode, and not dark mode with light editor background. Rest assured I'll forward the feedback to the team. Thanks!
  9. No, the editor can still display some colors not available in the picker. Moving forward you're limited to these colors.
  10. It still works, but it's not working with Apple Preview because Preview doesn't like where we store attachments. It works with any other PDF Editor. As Shane mentioned, we're looking into it right now but so far we've only seen this issue with Apple Preview.
  11. Is your sidebar collapsed or expanded? If collapsed, we're issuing a fix for it in the next update.
  12. Thanks, Can you give me the time and date this last happened. Also, please provide the URL of the note as the URL has a unique identifier I can use to narrow down my investigation. No need to make a shareable link to the note as I don't need access to it - I just need to see it's URL. Thanks,
  13. Thanks for reporting this. This is certainly not the experience you should be having. I'm contacting you via direct message for more info.
  14. Thanks! I direct messaged you through the Forum asking for some additional info. I'll dig into this more as soon as I can get that additional info. Much appreciated.
  15. This is currently by design. Evernote legacy allowed you to hyperlink images. The new editor doesn't have this feature, therefore it will display the URL associated to the image below it.
  16. Thanks for reporting. I'll reach out to you from the support ticket. cc: @jcgentry / @BobFoery
  17. The new Evernote for Mac no longer supports Classic Note links, only note links. Although classic note links are not supported anymore, an update coming soon will ensure that note links can behave like classic note links as well. This means that regular note links will open notes in Evernote when clicked externally in another app. If your workflow is dependent on Classic note links and you need more time to adjust, we're making the legacy app available for download and you can have it installed simultaneously. https://help.evernote.com/hc/en-us/articles/360052560314
  18. PDF files larger than 20MB or encrypted will not display a preview. We are going to increase the file size at a later date.
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